California Broadband S...
9116 Elk Grove Blvd, Elk Grove, CA 95624, United States
Started out pretty good but over time, we are constantly dealing with no internet service or speeds that are so slow we cant even watch a movie and we are paying for one of their highest data rate packages. Currently looking for a more reliable internet service provider.
Xfinity Store by Comca...
7621 Laguna Blvd Suite 130, Elk Grove, CA 95758, United States
We were passing by Target and were surprised to see that the Xfinity store was open. I had been experiencing some issues with my internet service and decided to stop by this store. I was immediately greeted by Jose when I walked in even though he was busy with something I knew I was gonna he helped as soon as he was available as the other reps were helping other customers. When Jose was available I explained the issues I had been having as well as the usage fees I had been getting. He reviewed my account with me and explained why I had received the fees and why my internet was moving so slow. He then shared with me how Xfinity could provide faster more reliable internet speed and also lower my bill. Through our conversation I shared with him that I am diabetic and he saw that we did not have a land line phone. He shared that he could add a land line and still save us money every month and we would have a more reliable access to emergency services. I was amazed at his knowledge and how he was able to listen to me and match what I had said to the services Xfinity provides and save me money on top of that every month. Jose is the best and I will be referring my family and friends to him.
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