California Broadband Services in Elk Grove

Review №1

2021-07-21 18:14:13

I have been charged for over a year of service even though I canceled my account, had routers taken off and have been paying for a different internet service. The only person working there claims I never canceled because she claims she remembers from over a year ago that I never called. This company stole hundreds of dollars from us and shouldn’t be allowed to operate like this. I will be contacting the Better Business Bureau too.

Review №2

2018-12-26 16:49:00

I am moving to Wilton CA tomorrow. Did quite a bit of research and asked various people about the best internet in the area. Our next door neighbor highly recommended California Broadband. I called this morning and talked to the owner. He told me the earliest they could make it out would be Jan. 3. I told him I certainly understood and arranged for them to come out then. He then said there was a slight chance he might be able to do the installation that afternoon. About 2pm Steve called and said they were 20 minutes away. I told him I was about 35 minutes away. He agreed to go there and check things out. Steve and another employee were there when I arrived. We have 2 houses on the property. They werent sure if they could get both houses done that night. I was grateful they might even get one done. Well they pushed through, got both installations done. Didnt get to use it much yet but so far it seems really fast. I am used to Comcast speed and Comcast price. I thought there pricing was very fair and looks like it is going to be fast. I will do an update if it isnt. All I can say is the owner was extremely pleasant, went out of his way to get us service and they are local. Thumbs up from me! Have had the service long enough now to see that the tier 2 service is going to be plenty fast for us. Another thumbs up!

Review №3

2020-08-27 14:15:30

We’ve been a customer for almost 7 years now. They’ve always been helpful and responsive to any issues we’ve had. We live in a rural area, and we’re able to stream and play games online with no issues. We’re thankful for this company!!!

Review №4

2016-08-19 16:45:10

Our problem was on our end, internet is great. They just installed a new router, a new antenna, and even trimmed the tree in the way, all at no cost! The new speeds are great now! Thank you for your service

Review №5

2016-01-27 18:01:37

Totally awesome service!! We are averaging 10-15X download AND upload speeds over our previous wired service. Cant recommend any higher. Outstanding service.

Review №6

2021-08-13 04:50:52

Started out pretty good but over time, we are constantly dealing with no internet service or speeds that are so slow we cant even watch a movie and we are paying for one of their highest data rate packages. Currently looking for a more reliable internet service provider.

Review №7

2014-05-11 01:11:05

EVER SINCE WE 1st TRIED TO GET ON THE INTERNET WE HAVE ALWAYS HAD PROBLEMS AS WE HAVE ALWAYS LIVED IN THE COUNTRY AND HAD TO RELY ON SATELITES, ETC. CAL BROADBAND INSTALLED THEIR ANTENNA YESTERDAY_-NOW AFTER 27 YEARS I KNOW WHAT IT IS LIKE TO HAVE HIGH SPEED INTERNET-TERRY MULLIGAN HOOD, CA.

Review №8

2018-09-19 18:43:24

Great service and very responsive to questions. Much better internet connection and speed than the local DSL provider we were stuck with.

Review №9

2020-04-22 00:19:56

Daniela is phenomenal. I had a special situation and she worked hard to handle everything.

Review №10

2020-10-05 20:34:42

Very poor service. Main woman we spoke to on the phone was very rude and couldnt help us get connection even after we paid for the service.