Rooter Hero Plumbing & Air of Elk Grove in Elk Grove

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Categories

  • Plumber
  • HVAC contractor

Phone: +1 916-272-0871
Site: https://rooterhero.com/plumber-e...
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 4.9

199 Reviews for Rooter Hero Plumbing & Air of Elk Grove 2024:

Review №1

2024-04-20 22:24:24

Not a good experience. RH responded quickly and fixed my water main leak on same day for $2800 +. Then my water bill went from $45 to $318. I get a notice from the water company that my water usage is unusually high. My ground around their repairs is soaking wet. I called RH back for a recall. In three days their foreman came out and advised me that I needed a whole line replacement for $14K!! Yikes! I told them to leave as I was going to get other estimates. An other company came out and repaired RHs repairs for $500. In my opion, Rooter Hero Company surely was taking advantage of the elderly. I believe RH over charged me for their original repair and they were trying to get much more dollars from me. Time to call the Licensing Board and the Better Business Bureau!A very dissatisfied customer.

Review №2

2023-12-21 16:39:26

Jacob and his partner arrived early, made the necessary repairs and vacuumed the room they were working in prior to leaving. They also ensured I was completely comfortable with the fix and encouraged me to contact them if I had any questions or concerns.5 STARS from this now warm and cozy customer!!!

Review №3

2024-01-05 23:01:54

Overcharged $2500+ for a pinhole leak in the ceiling. Technician misquoted $1500 for two 10 foot lengths of copper pipe when he only used maybe 2 feet of plastic pipe and a few connectors. Brought this up with management and no resolution yet. Got an independent review from a more reputable company and the market quote would’ve been half the cost.

Review №4

2023-08-16 18:01:39

Shane came on short notice, same day and did a great job! After the inspection he gave us a thorough explanation of the issues that needed to be fixed and additional reccomendations. We were able to pick which services we wanted based on the information he provided. After, he did an additional walk through to make sure everything was working properly again and to ensurr nothing was over looked. I would definitely request for his help again!

Review №5

2023-08-17 16:25:19

Shane was on time, very friendly and professional. He looked at my hvac system and within minutes was able to determine the problem and help fix it right away! Thanks to rooter hero, we now have cool air for this 100+ degree weather !

Review №6

2023-03-26 20:21:14

Rooter Hero was excellent, and they arrived earlier than scheduled! In addition to garbage disposal installation, they put in a new water supply line at no additional charge when they determined the one we had was leaking. Now the water pressure is correct again thanks to their water supply line replacement! Brandon did an amazing job and got the job done quickly and professionally. He also explained the entire process and asked for verbal consent prior to beginning the work. Thank you so much, Brandon, and Rooter Hero!

Review №7

2023-08-17 19:41:46

Shane was my technician. Knowledgeable. Well mannered. Professional. Showed me the problems. Gave me multiple options and fixed the problem fast. Very reliable. Highly satisfied. Thank you!!

Review №8

2023-02-11 17:56:56

Michael Campbell was informative, honest, super friendly and provided quick, thorough service. He shared his knowledge of pipe and sewer systems that was very valuable for future reference. I will definitely recommend Rooter Hero after meeting Michael and for the work he did. Thanks again Michael!

Review №9

2023-01-16 03:02:01

The people are amazing and so respectful and they werent rude once. They came in treated me like family fixed my plumbing and wished me the best. Best customer service and overall service would 10/10 recommend. Isaiah Beltran is a great worker and was amazing.

Review №10

2023-04-26 23:09:07

Kyle Koenig arrived at my house within 30minutes and quickly helped me find the source of the leak with professional skills. The excellent staff also patiently explained three different methods to me! Im glad to have contacted Rooter Hero and its worth recommending