Top Internet service provider in Sacramento
T-Mobile
3810 Truxel Rd Ste 300, Sacramento, CA 95834, United States
T. Mobile fees is way too much and they wont refund! Theres more affordable phone carrier than th...
T-Mobile
630 K St #110, Sacramento, CA 95814, United States
I was in there 15 min ago trying to get 2 free Halloween bowl, I have 7 lines. I only ask for 2 b...
T-Mobile
763 Ikea Ct Suite #100, West Sacramento, CA 95605, United States
I give this t mobile 5 stars shout out to Nic for being patient and really trying to help me pre ...
T-Mobile
8240 Delta Shores Cir S Ste 140, Sacramento, CA 95832, United States
T Mobile store at delta shores always have an extra help to expedite the speedy customer service ...
TelePacific Communicat...
1515 K St #100, Sacramento, CA 95814, United States
As a business owner, staying up-to-date with the latest and most excellent technology solutions i...
T-Mobile
1012 Florin Rd, Sacramento, CA 95831, United States
I had a really complicated issue with needing to upgrade my new phone to the same phone with bigg...
Comcast Service Center
8258 Delta Shores Cir S #100, Sacramento, CA 95832, United States
I went on xfinity web site to see if they do provide internet service at my address which they did. cost was reasonable and the self install kit was a no brainer. One rep at this store insisted that I need professional install for $89 as suppose to the self install kit because I had not had service at this address in the past 12 months which is by all means B.S. I explained that I could order the service online and just pickup the kit right now, she refused to help and told me to have a nice day while pointing me to the exit door.Used my phone and created an account on the spot and as I walked out of the store with my self install kit (free) the same rep was talking an old lady into paying for the install using the same excuse. shame.Took me 5 minutes at home to setup my internet connection (I am writing this review through the connection I just setup). I just feel bad for customers who dont know how to stand up to bullying staff at this store.Do your research and order online, use the store only if you absolutely have to and dont believe everything they tell you.
Xfinity Store by Comcast
3890 Truxel Rd #300, Sacramento, CA 95834, United States
I had the misfortune of getting cable internet service from Comcast/Xfinity for over 2 years in the Natomas area of Sacramento. They had horrible technical support and billing systems. The issues and the saga I went through are:1. Repeated reduction in speeds 15-30Mb/s downstream (from their promise of 500Mb/s), 1-2Mb/s upstream (from their promise of 10Mb/s) and increased latency of 30ms or higher (from their promise of 10ms or less) at peak work hours and evenings causing video calls to drop, video games to stall and streaming content to freeze.2. The technician who came to my home to fix the service could only fix the section of the line between the street to my modem, but not fix the equipment at their end. Also the technician showed up at non-peak hours and showed me that the line and quality of service is at the level I paid for, but the service quality dropped back to unacceptable levels at peak hours.3. After this visit, I made multiple calls to their phone technical support, which just keeps making me reboot my modem and router, but do NOT fix the bandwidth or capacity at their end. Comcast continues to use outdated equipment. I also investigated more and found that at the DOCSIS standards work by sharing the available downstream bandwidth. Comcast tends to sign up more and more users in the neighborhood without upgrading the equipment at their end.4. Their billing department keeps making us sign up for one-sided contracts and offer NO guarantees for service. This is unethical.5. Around a year ago, their billing system used my credit card number for another customers account, but could NOT remove my credit card from the other customers account or refund me for several months of incorrect charges. The recourse to this issue resulted in my canceling my credit card so that the incorrect charge would not recur.6. Also they billed me for technician visits when I canceled my service, although the problem not NOT get resolved. This is also unethical.Despite my several calls to their technical customer service, they could resolve issues. After having lived through the incompetence and unethical business practices of Comcast/Xfinity, I would highly recommend that you look for alternate internet service providers. My recommendation is to avoid Comcast/Xfinity like plague, and go with alternate providers if its possible in your neighborhood.I took the step to switch over to Fidium fiber (from Consolidated Communications Inc.) which for now has reliable service and get 1Gb/s (1000Mb/s) for both upstream and downstream data, with 5ms latency or less. I could not be happier with my internet service after the switch!!
Xfinity Store by Comca...
1900 S St Suite 110, Sacramento, CA 95811, United States
I needed to return to get a new modem and install the new modem at home. I was literally walking ...
Xfinity Store by Comcast
8258 Delta Shores Cir S #100, Sacramento, CA 95832, United States
The employees have bad attitudes and dont care if the customers keep their service with Comcast/Xfinity or NOT WE HAVE BEEN AND STILL ARE HAVING TROUBLE WITH OUR EMAILS AND THEY TOLD US TO GO TELL SAMSUNG OR VERIZON WHEN COMCAST IS THE PROVIDER FOR OUR INTERNET AND EMAIL !!!!