Verizon
294 W Napa St, Sonoma, CA 95476, United States
I got really great customer service from Austin today. He was super efficient and knowledgeable w...
4.6
Napanet Internet Services
947 Lincoln Ave, Napa, CA 94559, United States
The experience I’ve had with Napa net has always binPleasant fast response technician always comes when I request one.napa net is a small business in the hart of Napa even tho there bigger corporate in are town Napa provide the best internet as possible.if ur looking for good home internet were u can acutely get a technician in the same day and not wait is what customer service is all about.thank you napa net
3.8
Xfinity Store by Comcast
308 Soscol Ave Suite C, Napa, CA 94559, United States
Mr. Derek Washington, Manager, & his Xfinity team at the Napa store have always been friendly, courteous and professional. My experiences there has always been pleasant. The Xfinity Napa Team deserves 5⭐s.Unfortunately, I cannot say the same for the customer service I receive when I have to contact them at their 1-800-xfinity Comcast phone line. Xfinity phone customer service has INADEQUATELY trained representatives (CONSTANTLY providing INACCURATE & INCONSISTENT information/advice). They desperately require proper customer service training ASAP. It PAINS ME when I MUST call them for customer service phone assistance. They are INCOMPETENT. If I could, I would score them negative - 0⭐s. ?LESSON LEARNED-Whether you agree to NEW cable, internet and/or mobile services, ALWAYS DEMAND that Comcast-Xfinity IMMEDIATELY email you a HARD COPY of YOUR CONTRACT(S). If they dont, CANCEL your NEW service contract IMMEDIATELY & find a DIFFERENT PROVIDER.
3.4
Verizon
406 Napa Junction Rd Ste 120, American Canyon, CA 94503, United States
I came here to try and return a phone I ordered online through the verizon website. The represent...
4.8

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