Executech - Managed IT...
1624 Santa Clara Dr Suite 245, Roseville, CA 95661, United States
Edd was a great help! He was very knowledgeable and got a hard go run application opening and run...
4.8
Patriot Computer Solut...
1120 Douglas Blvd Ste e, Roseville, CA 95678, United States
Phil is really amazing. He seamlessly combines expert knowledge with a true focus on what the cu...
4.6
NCS Computers
920 Reserve Dr Suite 120, Roseville, CA 95678, United States
Great staff who are very knowledgeable and work with you to solve your pc issues.
5
Office Depot
1607 Douglas Blvd, Roseville, CA 95661, United States
If you want horrible customer service and nothing in stock that is in their sale ads, then this is the place you want!let me start by saying i dont believe the customer is always right; that being said, a customer service reps MAIN JOB is to make a customer want to come back (thats how employees get paid, after all).instead, when you go to the office depot on douglas blvd, you get 15 year old, with the justin-beiber-side-swept-hair-mop, Jakob, who seems to be on his first job so he knows everything, therefore, by default, the customer is an idiot and should be treated accordingly (because, obviously, the hair should indicate his level of expertise.)1st example: i misheard what he said and his response was Whats the confusion? (i let that slide)2nd example: i came in to purchase a computer and take advantage of the buy-a-computer-get-a-free-monitor deal. they were out of the monitors. Jakobs solution was for me to drive to madison ave store where it is in stock. he does not offer to get it for me (as in, inter-store transfer like most retail chains have) but says I can order it online but it wont give me the deal if i do that. At this point i ask to speak to a manager (who was awesome) and he offers to order it FOR me, online, and give me the sale price that was advertised.3rd example: after Jakob has been proven to be a peon that has no power OR authority over anything but a cash register, Jakob proceeds to explain (loudly across the store) how advertising works. i have to explain to him that, if the ad is out for us to use, and it does not say limited supply, while supplies last, etc. they must uphold the ad. if they run out of a sale item (monitors for example) they must either remove the ad or get it in for the customer and still give them the sale if the customer has tried to take advantage of said sale in the time allotted for said sale. Jakob proceeds to yell across the store about his beliefs on advertising (as if its up for negotiation) of which he apparently has no knowledge; typical teenager, always thinking they know things.i generally dont boycott a store because of one dumbass employee, but Jakob has ruined any chance of me ever spending money there because they obviously hire children that werent taught the meaning of how to behave in public.JAKOB, if you read this (and i hope you do), you will not last long in ANY job if you treat the money-machines (read: customers) like you dont need them; they are the ONLY reason you have a job (in case thats too abstract for a child: more customers = more money for the business = more money for you in the form of raises, benefits, and perks). Grow up, get over yourself, and realize you are as big an idiot as the rest of us so why try to be superior to anyone?(i have pasted and copied my review to as many places as possible. youre welcome, JAKOB or little jake as his co-workers call him.)
4.3
Tech 2U
1601 Douglas Blvd ste a, Roseville, CA 95661, United States
Im happy to express my satisfaction on the recent computer service that was done on my computer. I want to highlight the excellent customer service of the three people who made sure everything was done correctly and most promptly.Danny in customer service, who answered my initial phone inquiry about services was excellent. He was polite, friendly, eager to be helpful and demonstrated detailed follow-through on his rating of services to meet my needs. He also demonstrated follow-up by calling me to keep me informed once the service had started.Dan, the technician who serviced my computer was excellent. He was detail oriented in his approach to repairing my computer, and he was able to answer all of my questions, and did so with diligence and patience.Ronny, the remote technician who assisted me with the remote installation of AVG Antivirus software, was equally excellent.I will be very happy to highly recommend Tech2U to all of my family and friends
4.9
Roseville Tech Support...
735 Sunrise Ave STE 118, Roseville, CA 95661, United States
I got hit with one of those online scams to scare me into calling the fake Microsoft phone number because they supposedly locked up my computer. It was early evening after Esau Meza had closed up shop, but he still answered my panicked phone call. Hallelujah! He was a hero to take my call and tell me what to do to save my computer, data and probably money, too. Great guy who knew exactly what to tell me. I recommend him highly and will definitely use his services in the future and I will recommend him to all of my friends, too.
5
Vision Quest Informati...
1137 Smith Ln, Roseville, CA 95661, United States
We wanted a IT Service that met our needs and was attentive to our desires, needs and issues with...
5
Staples
6770 Stanford Ranch Rd, Roseville, CA 95678, United States
The worst experience ever! dont go near that store...I walk in to buy a laptop Wednesday september 28th, I saw the one that I wanted and after all considerations, as expected, this places have laptops on display but they DONT have the actual computer on inventory, so I told the guy, well I really need this for this weekend because my kid its going away to collage next Sunday, I will buy it somewhere else, the guy told me NO PROBLEM we can have it shipped and here by Friday! and FREE!... bad bad bad choice! I went to review my order and I found out that it was shipped from Ontario, TODAY, and expected delivered by next tuesday October the 4th.... so I called the store manager and talked to him... he just said.. weellll.. mmmmm... eehhhhh... sorry, theres nothing I can do, but we can refund your money if you want...... WHAT!!??? this guy has ZERO customer service knowledge at all! zero, none, ... I told him but WHY one of you assosiets told me that it was going to be here by Friday? just to make a sale? he said well, I dont know..... long story short my worst experience ever, I dont go to staples often, I gave them a change, WONT ever go there again... this company really sucks...
4
Apple Fix Pros LLC
500 Cirby Way STE D, Roseville, CA 95678, United States
I am a very happy customer!!! Just took my computer in 7/5/21. Ahmed is a very friendly sharp intelligent good-listening computer psychiatrist n surgeon! My computer is very important for my business n Ahmed was able to pinpoint the problem n quickly fix it same day. His prices are fair for the high quality work he does. It seems like he is always available when I need him (3x) and professionally takes care of business n makes me happy!Use Apple Fix Pros with Ahmed and get excellent service!!!
4.7
Geek Squad
1236 Galleria Blvd, Roseville, CA 95678, United States
Excellent service, and knowledge of computers.
3.7

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