Presentation on Map Reviews Nearby

Staples in Roseville

4 (80) 6770 Stanford Ranch Rd, Roseville, CA 95678, United States

Location on the map

Roseville, Placer County, California, US

Phone: +1 916-781-9344
Site: https://stores.staples.com/ca/ro...

Opening hours

Monday:8 AM–9 PM
Tuesday:8 AM–9 PM
Wednesday:8 AM–9 PM
Thursday:8 AM–9 PM
Friday:8 AM–9 PM
Saturday:9 AM–9 PM
Sunday:9 AM–6 PM

Edit info

Total reviews rating 4

80 Reviews for Staples 2024:

Review №1

2024-02-02 04:58:35

This staff is absolutely amazing.. I will be writing corporate tomorrow about how perfect the staff is and what they did for me. Very helpful and very compassionate crew..Megan and Kevin are both absolute ROCK STARS ...

Review №2

2024-05-10 18:53:32

Will has the best customer service, helpful, patient and knowledgeable. One of the best customer services we left the store talking about the great experience we had shopping there.

Review №3

2023-12-19 02:49:29

I just left STAPLES, in Rocklin, and frankly, was surprised. With only 7 days til Christmas,, raining and exhausted..I expected the worst....expecting the usual help this time of year... I experienced Customer Service, ..like the good ole days...remember when your Customer was your #1 priority!!.. Megan, was exceptional in her delivery of a solution for a potential disaster..her efforts were above and beyond, thinking quick on her feet, she managed to coordinate all repackaging,labeling & shipping completely. I will be a loyal customer to Staples for all my office needs. Thank you Megan! Have a great Christmas .....you deserve a bonus!

Review №4

2024-05-10 18:30:05

I had trouble with printer ink. We thought another printer might help and with the assistance of Staples staff we found an excellent alternative!

Review №5

2023-12-11 15:58:04

My wife and I work from home. A couple of years ago, we bought some stylish, affordable, but orthopedically, too-young chairs for us. We both started having back issues, so I went back to Staples to shop the office chair Black Friday sale.That is when I met Kevin. I believe he is the store manager. I asked him if he knew much about office chairs. He replied humbly I know all about the office chairs. We talked for a few minutes, I relayed my issue and he guided me to a chair that I wouldnt have even noticed.I took the chair home, put it together and started using it and saw immediate improvement in the whole back pain situation.I went back later that day because my wife wanted one too. They didnt have another one in stock. The nearest one was in Orangevale. Kevin volunteered to go pick up the chair for me on his day off. It would have been no big deal for me to go get it, but it was more convenient if I didnt have to.Bottom line, Kevin was efficient, knowledgable and super customer service oriented. I feel lucky to have run into him and get his assistance with a very serious and specific need.Retail used to be a profession, but over the years, the emphasis has been taken off of expertise and service. Kevin is a man on a mission and the rest of the team in this location has always been very pleasant and helpful! Thanks to Kevin and his team!

Review №6

2023-07-17 18:12:33

I received excellent customer service from Kevin at this Staples. He assisted me with mailing out a package and printing services. In addition, I received a coupon for $10 and was able to get a beautiful wood storage cubicle for an excellent price! The sales associate was so helpful and took it out and placed it in my car as it was a heavy piece of furniture. I will definitely be going back to this STAPLES! Thank you to Kevin and the sales associate as well for your superb customer service!

Review №7

2024-05-02 17:55:25

This is the best Staples print division Ive ever worked with. Super professional and friendly!

Review №8

2023-08-15 06:28:49

I would like to commend the printing service staff. The young lady who was in charge today (Mon. 08/14/2023, end of day, after 8pm) was incredibly helpful with my print job. Very friendly, professional and helpful. Thank you.

Review №9

2024-06-27 18:42:34

The staff at this location is awesome and always helpful

Review №10

2023-12-24 22:34:51

I had a fantastic service on the 23rd with Kevin who helped me me with buying electronics and changed my negative opinion of that store

Review №11

2023-04-19 23:49:39

I didnt catch their names, but the girls working in the print center were immensely helpful. I was trying to print a gridded image and blow it up to an exact scale for a building template. I had no clue what I was doing as I am fairly computer illiterate, even though you could visibly tell how stressed they were because of how busy they were, they still helped me quickly and did exactly what I could not figure out. Ill be returning for sure if for no other reason than to support their staff.

Review №12

2022-08-26 16:55:30

Every time I visit this Staples location they help me with great customer service! Bought a new Beautyrest office chair (5 Stars) and I could not figure out how to work the knee tilt. I went to the store Wednesday evening (8/24/22) and two male salespeople did an awesome job helping me! My apologies I did not get your names but I hope your store manager reads this.Now I really love my chair 😊

Review №13

2021-05-19 23:12:10

Very happy with their printing shop. I had invitations being printed for same day printing and they were nice enough to call me and tell me that the first draft I sent was very blurry and that they’d recommend I try and send over a better copy. I did and they called and told me it came and great and was ready for pickup. I so appreciated the call, because showing up with two kids in store to find out it was blurry would have a been a huge disappointment. I will be coming back for all future invites.

Review №14

2024-05-21 01:57:06

Service is excellent and I always find what I need!

Review №15

2021-10-01 04:30:32

10/10I have been very pleasantly surprised by not only the selection of services offered, but how quickly they are done. I ordered a very large document to be printed and bound and they did it very quickly. Sure it was pricey but I needed it fast and they absolutely delivered.Also, just today I ordered a large banner to be made and it will be done the next morning!! I am thrilled.Thank you Staples!!!

Review №16

2022-07-14 19:16:51

I always come here when I need fast expedited prints from big foam boards or quick laminated prints. Bryson is the man, he is absolutely amazing. He is so professional, so kind and he understands every complicated task/ thing that I ask for. Someone give that man a raise! He is the best staff member at this Staples location. Thank you Bryson for being the best!

Review №17

2024-06-15 20:55:07

Friendly, quick service without a hitch

Review №18

2021-09-19 19:07:07

Had a bad experience with print and go service..a form i was trying to print kept printing in landscape form. when i asked for help an associate said he was new so couldnt help, and the other associate who appeared to be senior shrugged off saying he didnt know much about the self service, and whether there were any options to change mode landscape/portrait. Each try costs money in self-service, so i will take my business elsewhere in future where people are more knowledgeable about their products and services

Review №19

2023-03-23 19:53:35

Huge Thank you to Megan and Holly in printing and marketing. They went above and beyond to print out our employee handbooks for us.They even went the extra mile to divide each booklet in sections for me.Thanks again!

Review №20

2021-06-02 02:47:05

After checking stock levels online, I visited Staples in Citrus Hts, CA. The display rack showed no refills for my Zebra Gel Pen - - - - but the sales clerk rushed off to get the rolling ladder and accessed the storage WAAAAY up on the storage rack. We did a price check - and when it did not match the online price - the clerk said just check with our boss upfront. The boss heard me talking - she has good hearing - and I bought 4 twin refill packs - for half of OFFICE MAXS price.

Review №21

2022-03-11 16:55:52

It is next to impossible to get around recordings and get actual human help on the phone at the Office Depot on Douglas Ave. I have literally waited 28 minutes holding for an associate to help me, then after they answered the phone I was put on hold again and they never came back to the phone. I am thoroughly disgusted. In person this is a good store.

Review №22

2019-08-15 16:53:22

Real people and hard working, I was so impressed by the help that my Business got. The lady helping us print our flyers was so kind and focused on making our product come out perfect with no extra charges. God bless you all

Review №23

2016-01-21 05:18:27

Copy center customer service was very unhelpful, didnt seem interested in helping me at all when I struggled to figure out how to use my 10% off coupon, and seemed annoyed at me when my cards werent ready when I arrived and it was almost 12 hours after I ordered the 4 hour turnaround business cards. They printed fast though, which made up for the fact that the border looked completely jacked up from what it looked like when I submitted it online. I think Ill pay a little extra to use Vista print next time so I dont have to interact with the customer service hopefully.

Review №24

2022-07-12 02:21:01

The bathrooms are absolutely disgusting, ant trails in womens and roaches in the mens. I know, I tried both. That needs attention and the carpets in the back of the store are the dirtiest Ive seen in any store that I can think of. Theres also a stench that was more noticeable in that area.. I dont think its been vaccumed in months. If this changes I will update my review.

Review №25

2020-12-29 16:46:31

I went in to print some documents. The gentleman behind the print station was Shane. He was busy problem solving a situation he had before I walked in. He was kind enough to help me while he working on the other situation as well. I had a hiccup with my self printing. Shane was able to help again. Great customer service. Thanks, Shane.

Review №26

2019-03-21 22:37:22

Went in today to but a print cartridge. Saw printers on sale so I thought it would be better to puchase printer instead. Asked Dan fo help. He told me theyd get someone when they could. After waiting, i gave up and purchased cartridge instead. Saw Dan on way to line who was now going to help me. I told him it was OK, that Id buy one somewhere else. To which he said OK. Not going there again.

Review №27

2024-05-06 18:28:56

Staples is always in accommodating my business!

Review №28

2020-10-24 20:08:46

Alan and his manager (I forgot her name) went ABOVE AND BEYOND to help me buy 2 new chairs today. Alan explained the benefits of the protection plan they offered and it was an easy choice to get that. Mrs. Manager even helped me all the way out to my car to load up my bulky purchase.The only bad experience was the white kid lookin like Walmart MGK working the register behind me wearing a blue line mask operating slower than a tenured DMV employee while the rest of his team rushed around him to help not only me, but the other customers in the store. Fire that guy & get 2 more Alans.

Review №29

2019-04-10 20:17:29

Found everything I needed quickly including the Zebra pen I have heard so much about. Line was a little long to check out but the employees noticed and called additional help and I was out of there quickly! Staff was friendly and helpful as well.

Review №30

2019-11-20 03:45:28

Staples is our go to for school and office supllies! We love Staples as a company. But the manager, Chris, from this store is a Liar! Manager really?! He was professional and calm but yet still a liar and didnt apologize for it. I take it back. Not professional! I took my mom to buy an HP Laptop thinking we can get a deal with a $100 instant off(coupon code) and $100 trade-in (traded in my moms old laptop). He took the $100 instant and said that the $100 trade-in would come as a Visa Gift Card and would ship directly to the house. After leaving, I noticed that we didnt get the original receipt for whatever reason. It was a duplicate. Examined the receipt and no where does it say a laptop was traded in. So we drove back with the new laptop and told him that how are we suppose to receive a Visa Gift Card if it doesnt say on the receipt that theres a trade-in. He said that he just honored the $100(coupon code) because he couldnt find it in his system and not the trade-in but still took my moms old laptop. Then why say the Visa Gift Card will be shipped to the house, knowing that it wouldnt. Didnt apologize for lying. Something sketchy about this manager, Chris. So we ended up returning the laptop and again getting a duplicate receipt. I will never come to this store again! Ill either shop at other staples stores or online.

Review №31

2022-04-19 19:56:24

Do not do the PSA Pre-check here. They do not follow the appointment schedule at all. They take walk-ins before scheduled appointments even if they are way past your scheduled time. The process will take around 2 hours even with an appointment and arriving 10 minutes early.

Review №32

2017-06-16 02:22:50

Called a Citrus Heights Staples to see if they have Logitech Master mouse in stock, they didnt, but found that this place had it. They called this place to confirm that they do and were told that they indeed had it. When I got here, the customer support rep told me that no one talked with them and that they did have 2 in stock for an online order. Not for walk ins. Well...Amazon prime to the rescue.

Review №33

2017-04-08 18:51:01

Went to Staples in Roseville Tuesday afternoon after bad experience at Office Max Forest Lake. Needed invitations and rsvp cards by Wednesday. Ian in the printing dept was very helpful in helping me design my new invitations, gave me the estimated price (which was dead on) and called when they were done Wednesday(4-5-17) afternoon. Went to pick them up after work and everything was correct. Office Max still hasnt printed my invitations, I ordered those thru the same process 4-1-17

Review №34

2017-11-14 02:26:09

Staples, Stanford Ranch, is the place to go for all home & office need. Their customer service is excellent. If you are looking for something, there always seems to be someone around to assist. I have been a customer for 20+ years & highly recommend this store.

Review №35

2014-09-25 19:35:42

I was in staples on 9/24 to purchase some cash register tape for my machine. I found it easily, thanks to the help of a young man stocking shelves who directed me to the area where it was located. I went to the front, stood in line, which was increasing in people who wanted to pay . there were 3 people checking and only one station had its light on to incicate it was open. The station I went to was unlit as well. The checker, a young man of approximately 25 ish and had short curly brown hair, announced I can help the next person. When I got up there to check out I said you should tun on your station light so people will know you are open. He replied I try not too. I just looked at him for a minute, appalled and said oh, I get it, you dont want anyone to know yourre open. He just smiled. Wow, as an employer myself if one of my empolyees had said that they would no longer BE my employee. Is this what you want to represent you, STAPLES ?

Review №36

2016-09-30 19:44:27

The worst experience ever! dont go near that store...I walk in to buy a laptop Wednesday september 28th, I saw the one that I wanted and after all considerations, as expected, this places have laptops on display but they DONT have the actual computer on inventory, so I told the guy, well I really need this for this weekend because my kid its going away to collage next Sunday, I will buy it somewhere else, the guy told me NO PROBLEM we can have it shipped and here by Friday! and FREE!... bad bad bad choice! I went to review my order and I found out that it was shipped from Ontario, TODAY, and expected delivered by next tuesday October the 4th.... so I called the store manager and talked to him... he just said.. weellll.. mmmmm... eehhhhh... sorry, theres nothing I can do, but we can refund your money if you want...... WHAT!!??? this guy has ZERO customer service knowledge at all! zero, none, ... I told him but WHY one of you assosiets told me that it was going to be here by Friday? just to make a sale? he said well, I dont know..... long story short my worst experience ever, I dont go to staples often, I gave them a change, WONT ever go there again... this company really sucks...

Review №37

2020-02-02 02:55:34

Nice employees who apologize well. They really feel bad when they let you down. Youll be disappointed with their services but their kindness takes the edge off.

Review №38

2017-03-26 01:32:16

They made me wait for the copies for 4 days then got them completely wrong. After that I called the staff to ask what happened and they were completely rude and didnt care what so ever about my problem.

Review №39

2018-05-19 02:03:10

I used their copy machines. The area is a pig sty. Dust caked up on all the surfaces, greasy finger smears on all of the copier screens. The big table in the area was flat dirty and scummy. Management needs to do a better job.

Review №40

2018-06-26 22:50:34

There staff were very friendly and quick to greet and help. All the people who helped me at various points were knowledgeable and had an immediate answer for me.

Review №41

2017-07-18 03:55:19

The manager of the store was very rude when trying to price match an item. Staples has a 110% guarantee for price matches, but the manager Patrick didnt honor it.

Review №42

2021-11-16 01:48:04

Why does it take 27 hrs to print out 10 pages of text for me? Thats frustrating. 10 pages, I didnt need a book printed.

Review №43

2017-09-09 19:31:04

I avoid their copy center like the plague. They never have orders done correctly or on time. I unfortunately have to use them because they are the only copy center close to my store... Half the time i just print stuff here even though i need 30 copies....

Review №44

2020-06-14 19:23:33

They were so kind to me when I needed to put together pictures a very close friend four his memorial.

Review №45

2019-04-06 01:23:51

Employees and management were great. I will definitely go back for the fantastic customer service.

Review №46

2018-01-21 00:20:01

They have limitation service! a piece of 10mm for $2.67! Workers are friendly, and their service was nice and fast!

Review №47

2019-01-05 23:15:47

The clerk was knowledgable and friendly. We were helped with the process and helped loading the purchases.

Review №48

2016-10-09 23:55:29

The clerk in the copy print department worked really hard to make sure I was able to do what I needed on the self service machine. So I guess thats full service at the self service price!

Review №49

2019-04-17 00:31:28

Just did copies and bought more graph paper. Passed by 2 employees who said nothing. Usually they do say hello or Ask if I needed help.

Review №50

2021-12-21 23:39:31

Very nice store. I use the for self-service printing.

Review №51

2016-01-02 18:02:30

Prices are hit or miss. I managed to find an unexpected deal on pens while envelopes are an arm and a leg

Review №52

2017-09-07 21:20:43

Average Staples experience...very happy with the prices in shipping supplies here.

Review №53

2019-04-30 05:48:34

Wife bought me a new computer chair for my birthday. Good price.

Review №54

2018-10-16 03:41:14

Sure is starting to show its age a bit, but the staff is friendly and they stock a lot of supplies.

Review №55

2018-11-24 23:16:37

This is a nice place. The staff is knowledgeable and i will return for any future coping needs.

Review №56

2023-01-21 07:42:51

For the most part good service but prices are expensive.

Review №57

2024-01-07 00:20:42

Terrible customer service!!!!

Review №58

2019-01-03 23:00:58

The Customer service for Computer print it was so bad and they keep dropping money in my cart

Review №59

2018-10-20 23:46:09

Great office chairs, priced well, good service.

Review №60

2014-01-07 17:17:53

Good Prices. Nice staff. My go to office location.

Review №61

2018-11-04 00:19:10

Helpful and friendly staff. Suprisingly good sales.

Review №62

2023-03-21 23:29:33

Really great customer service!!

Review №63

2018-12-04 21:31:37

Great store layout and awesome customer service

Review №64

2016-12-30 17:30:05

People were nice to me. Nothing special though.

Review №65

2018-12-18 23:18:40

Awesome deals on chairs for desk/pcs.

Review №66

2019-11-30 20:50:04

Definitely on the downhill slide. Dirty and unkept. Minimal staff.

Review №67

2018-12-27 04:46:39

They were very helpful and carried what we needed.

Review №68

2015-12-16 06:20:29

Very helpful staff, good selection, well stocked.

Review №69

2018-09-07 01:40:57

Very nice business. Service was very efficient.

Review №70

2019-01-26 05:22:10

Quick shopping and helpful knowledgeable staff.

Review №71

2017-03-22 06:54:18

Clean..not crowded. Helpful staff.

Review №72

2018-08-05 02:18:14

Office supplies and lots of them. There is office tech and furniture

Review №73

2018-05-17 05:18:05

Great printing and laminating service.

Review №74

2018-11-26 22:01:47

Staff was very friendly and helpful!

Review №75

2019-01-14 01:21:27

It helps for people who need school supplies

Review №76

2018-04-22 20:43:45

Office supply store, what else do you expect.

Review №77

2021-12-04 03:40:51

Got my shipping supplies 😃

Review №78

2018-06-17 23:22:59

Printing prices great

Review №79

2018-07-07 20:28:56

BEST CUSTOMER SERVICE EVER!!!!

Review №80

2018-06-10 03:35:35

Good tech support