Top Software company in Long Beach
DealerSync
3780 Kilroy Airport Way #720, Long Beach, CA 90806, United States
Very professional and upfront company. Not just your basic software company. Their step by step instructions made it easy for us to understand their concept. Our website is phenomenal!! We have received so many complements the overall appearance. Leeza- was by far my favorite!! She was very accessible- and was there for all of my questions... I can go on and on but I have to sell some cars!
The Mortgage Office
2847 Gundry Ave, Long Beach, CA 90755, United States
Unfortunately, my experience of this company is that the people who run it seem to bully their clients and the IT people supporting these clients. In my case I have supported a particular client for many years and over these years I have found support for TMO to be pretty bad and their fees to be unfair. As an example, when I have experienced performance issues with their software they have immediately blamed the network, the cabling, the computers, the switches, etc. and have made me jump through hoops despite reasonable evidence that the issues were with their product. I have spent countless hours of my time at my own expense troubleshooting with little quality support from this company. It also seems that they extract fees from my client every chance they get. When the database has been corrupted, they charged the client to fix it even though the client pays for support and maintenance. A few years ago when the client decided to legally separate their origination and their servicing into two legal entities under one roof and one staff, ABS required them to pay all new licensing fees for each of these new entities even though the software was only running on the same users desks and they would not transfer the original license either. The fees were, in my opinion, unfair, and this practice was also unfair. You would not have to buy two licenses for Microsoft Word or Sage Accounting in this scenario, why then TMO? The answer to me seems that ABS takes whatever they can get away with. Also, in the last few years, ABS modified their product to work with a SQL Server backend database option and not just an Access backend database. SQL Server manages multiple users access to a database far better and the same SQL data queries can be used for both backends. This improvement to the TMO product seemed really necessary since it seemed that performance of the original TMO Access technology was becoming so poor as the product grew and as databases got larger. Sage, Intuit Quickbooks, Lacerte, Act, and others have all at one time or another evolved away from Access type peer-to-peer databases in favor of client-server architecture and SQL databases. In my experience over 34 years of being an IT professional, this sort of change to a product is part of its evolution and is not really a different product since the overall function of the product is no different in either version. Sage, Intuit, Act - they did not maintain and offer two versions of their product. They replaced the old, poor performing product with the newer technology. Originally, when I had conversations with ABS support people about the need to change their backend to SQL Server, the comments I got back seemed to indicate they were going to do this in a future release, not a separately branded product. But now they want their customers who have paid for maintenance for years and years to pay separately for the upgrade to SQL server. That seems wrong to me and it seems exploitative. And when I complained about another issue recently, because management did not like what I consider to be candid conversation, they have told my client they will not allow their support staff to work with me to help our mutual clients. They wield that kind of control and think it is OK for them to do so to knock down dissenting voices. I think this company is simply mean spirited and unfortunately they seem to not have any real competition. It is really too bad that all the users of their product do not pool resources to write their own mutually owned product. Collectively, it would seem they are all spending more than enough money in maintenance fees with ABS to do so. My advice, find a software company that values you as a customer and that wants to please you rather than one that only wants your money.
21st Century Programming
1051 E Wardlow Rd, Long Beach, CA 90807, United States
Intuitive system and the numbers and inventory reports are always on point. They have locations o...
4PatientCare
100 Oceangate #1200, Long Beach, CA 90802, United States
I do NOT recommend this company, too many issues, that take far too long to get resolved. Communication with major issues is very poor, and when we follow up, after they fail to follow up as promised, their response is always were working on it. These are urgent and significant (not minor) issues that have potentially cost the Practice tens of thousands of dollars. Currently, we have had to disable their scheduling software, which allows patients to schedule appointments on our website, and on Google. We had to disable the web scheduler because their software was mistakenly showing appointment times as available when those appointment times were not actually available. Now, we are in busy season, and patients are not able to schedule appointments online, which is very costly to us.UPDATE 5/11/2022We continue to have vrey costly issues with 4PC. I would appreciate it if someone from Director level or above could contact me to discuss the details.
Compulink Management C...
3545 Long Beach Blvd, Long Beach, CA 90807, United States
The best company providing the best ECM software called as Laserfiche
Safe Harbor Technology
4401 Atlantic Ave #200, Long Beach, CA 90807, United States
Ian ALWAYS solves my issues so swiftly and with very little if no pain at all! I had been encount...
Ignify Inc
200 Pine Ave, Long Beach, CA 90802, United States
I came in to discuss how they would build me a website and Mr. Sandeep Walia was very rude and in...
Momentum IoT
100 W Broadway #500, Long Beach, CA 90802, United States
Awesome trackers at an affordable price! Their customer service is top notch as well quickly resp...
ComFreight
235 E Broadway #725, Long Beach, CA 90802, United States
I can only say great things about HaulPay so far. I have recently switched from Denim where perso...
URDesigns Inc.
5199 CA-1 #301n, Long Beach, CA 90804, United States
We worked with this company. They finished the job on time, with no hassles. Will work with them ...