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Phone: +1 888-465-1031
Site: https://dealersync.com/
Opening hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.5

37 Reviews for DealerSync 2024:

Review №1

2023-01-30 23:38:07

Same as other reviews on this platform, They are really nice to you until you want to cancel your agreement. I changed companies back in June 2022 to another website provider from Car-gurus. Due to this we were out of leads for 4 months. They overpriced our vehicle, and we had numerous complains from clients. They still continue to bill me the full amount, I have reached out to the sales Scott numerous times, he tried, was a great person, his solution was to reach out to upper management, whom I and my employees have contacted as well. I am locked into the agreement with no explanation, contracts are slanted totally in their favor. You can give a 60 day notice but will not terminate the contract. Buyer beware do not sign the agreement. I have done business with so many companies in the past 20 years and this is a first in regards to contracts and termination. I would not recommend this company at all. They respond to all bad reflected reviews as contact sales, NEVER WORKS!!! BIGGEST SCAM !!!!!! I WORKED WITH Leeza Renee Milano - who is the director for sales and business, she set up a couple meetings, but again she never reached back out. This is absurd, inconvenient and highly frustrating, reaching out to a company who takes your money with no desire of solution!!!

Review №2

2021-04-27 17:40:02

Best decision we ever made was to have DealerSync manage our website, the support staff is top notch and have been able to make our website feel and look like a custom design just for us. Every person Ive ever had the opportunity of speaking with has been very helpful and pleasant. We get called weekly from other companies claiming they are cheaper per monthly but my loyalty is with DealerSync because of the staff and amazing service they provide. We even have a free website from our DMS and we still choose to stay with DealerSync for our website.

Review №3

2023-06-07 12:35:28

I had agreed to use Dealer Sync under protest as my motto is: I failed windows for Dummies. I am now a believer as JORGE was patient, professional, understanding of my short comings, never got upset when I didnt understand or had way tooooo many questions of WHAT?. Jorge called me often to ask if I had any questions, was I understanding the last communication? was I on target with my next task? or just to see if everything was great? I am very thankful for Jorge and would recommend his services to everyone. He is a role model in todays e mailing world for those of us who are computer illiterate like myself... thanks to Jorge I am a winner and everything is not 100% it is 1000% PLUS AMAZING. Thanking Jorge and his entire team for having the patience with me in the past and now.... in the future.

Review №4

2022-10-21 14:24:05

They are really nice to you until you want to cancel your agreement. I changed companies back in July 2022 to another website provider. They have not received an inventory feed since then but yet they continue to bill me the full amount $3898.00. They promise the moon but deliver hot air. I am locked into the agreement until April 6th 2023. Their contracts are slanted totally in their favor. You can give a 60 day notice but will not terminate the contract. Buyer beware do not sign the agreement. I have done business with so many companies in the past 14 years and this is a first in regards to contracts and termination. I would not recommend this company at all. I tried working with sales three different times before I posted this review

Review №5

2018-06-02 16:09:10

After using 2 other platforms which did not meet our expectations, we started working with DealerSync.Starting with Leeza giving us the first demonstration, showing us everything and being very patient and informative, moving forward with Lance giving us the training on the system and teaching us how to control each and every option and feature, and finishing with Samer how designed the website and gave us support through the whole setup, we have only good things to say about this company and staff. Thank you very much guys, I can definitely recommend DealerSync both for their platform, and for their representatives in all departments. Keep it up!!

Review №6

2022-10-19 20:55:55

If you have the choice to chose between DealerSync and another company, go with the other. This company is terrible and I would not recommend to one friend or colleague. We have worked with them for several years and their lack of customer service for the customers is something I have never seen. We were threatened by the owner Sam Hijazi, LeeZa Renee Milan and Chris Reynoso. Do NOT sign a contract with them. BEWARE BEWARE BEWARE.

Review №7

2022-06-03 16:42:30

We switched to a Dealersync site about a year ago and its been the best decision weve made! From the results to the team, Dealersync stands out from other automotive digital companies. 5 stars all day long! If youre considering reaching out to Dealersync, just do it- you wont be disappointed.

Review №8

2018-03-02 19:50:57

I have been in the car business for 15 years now and have dealt with at least 5 different website platforms and DealerSync has given me the best value and service thus far.One of my favorite things about Dealersync is that the owner, Sam, is a “Car Guy.” He understands the pain points of running a dealership from top to bottom. He has gone above and beyond to listen to our issues and provide effective solutions for us without charging more money or selling more services. I’m beyond satisfied thus far, and have already recommended DealerSync to a number of friends in the Auto Industry.My favorite part about their website platform is having the ability to create temporary and/or ongoing promotions on the back end of site without having to ask the Customer Support do it for you. If you decide that you want to mark your cars down for any period of time either by a specific dollar amount or by a percentage of the Asking Price, you can create a such a promotion in a matter of seconds and it goes live instantaneously. I have worked with numerous other website platforms in the last 10 years and none had this functionality. To make things even more interesting the entire back end of the site is fully customizeable in a very simple format, and whatever modifications you make, go live immediately.Needless to say, I am very glad I made the switch from more expensive sites to DealerSync. They have better pricing and better service.

Review №9

2020-11-17 22:57:37

Great customer support and services. We had been with them for several years and then were lured away to give another company a chance to list our inventory. What a mistake and a nightmare. We recently came back to DealerSync and are happy once again. Support Specialist Lissenne has been a blessing to work with. Always has the answers and keeps our inventory and website looking great. Thank you team.Steve W.

Review №10

2016-09-20 19:18:24

I was not to sure to give DealerSync a try at first, but Im so grateful I did. Our sales increased by 40% for first 3 week. Our website is professional and most importantly we are on the first page of google. We can now receive credit applications thru our website. I would recommend DealerSync to anybody who wants to sell more cars.