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Phone: +1 888-633-5558
Site: http://comfreight.com/
Opening hours
  • Monday:7 AM–5 PM
  • Tuesday:7 AM–5 PM
  • Wednesday:7 AM–5 PM
  • Thursday:7 AM–5 PM
  • Friday:7 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.5

20 Reviews for ComFreight 2024:

Review №1

2024-06-05 15:27:24

HaulPay is an excellent choice for brokers at all levels, from new to established. Their rates are unmatched in the industry, but their pricing structure can be a bit overwhelming at first. It takes some time to fully understand their unique approach, but once you do, youll realize that their pricing is truly unbeatable for brokers.As a new broker, HaulPay helped us build our credit and establish trust with carriers and other factoring companies. Thanks to their services (and some other strategies), our brokerage went from no credit to a 100 score at Ansonia and a 15 DTP rating.Their offshore phone support could be improved by empowering the call center agents with better training and more authority to accomplish certain tasks. As it stands, these agents act more like an answering service, which we find very disappointing. That said, weve had much more success with the help of a few of their US-based team members via email and call-back. They are usually able resolve issues within a day or two. This responsiveness offsets the less than ideal phone support experience, for now.The QuoteFactory integration and weekly networking events are a fantastic bonus, too! (Pro Tip for the weekly networking events: Youll get as much as you give. Ask questions, contribute. Youll be surprised how much you learn.)If youre a new broker, I highly recommend giving HaulPay a try. Just be prepared for a bit of a learning curve to fully understand their pricing structure and, for now, when you have issues, I suggest trying to obtain help with their US-based team.

Review №2

2024-05-16 18:53:08

I’ve used HaulPay from day 1 when I started my business and they’ve been phenomenal!!! Fantastic company to work with every step of the way from start to finish!! Great people to partner with!! Love everything about them, no issues or disappointments at all!! I highly recommend them to everyone!!

Review №3

2024-05-17 01:37:54

I have nothing but good things to say about Jose! He is prompt with everything our company has asked of him. He goes above and beyond what we ever expected from him and the team! Jose makes sure to direct me in any direction that he himself can not assist me at any point at anytime. We are extremely happy with all of Haulpay! Thank you!Sincerely,Owner: Moises Rivera JrRiver with an a llc

Review №4

2024-05-16 15:48:54

Inefficient and frustrating: 70% of the brokers they work with dont respond for days to them 😂😂.The verification process is cumbersome and often results in short payments.If you decide to work with them, be prepared to wait 48-72 hours to receive complete payment.Would not recommend it.

Review №5

2024-05-16 17:59:03

Since I started with Haulpay its been nothing but good I submit my bills and im paid out same day if not next day bills are processed quickly and if theres every any issues Jeff is my guy always gets everything straightened out haul pay highly recommended

Review №6

2024-05-16 18:47:24

Using haulpay has been a great experience! They are so accessible and easy to use! Jose is awesome! Love that guy!

Review №7

2024-03-06 12:35:48

The most unprofessional company Ive ever seen. Do NOT recommend!!! I would definitely stayed away of them, if I would know how many troubles and problems they will cause for me.

Review №8

2024-02-28 13:50:48

My experience with Haulpay Billing companies after 3 years I can say with great satisfaction simply excellent

Review №9

2023-10-05 20:46:04

I can only say great things about HaulPay so far. I have recently switched from Denim where personal attention, customer care and after sales service is non existent. The attention and service I have been provided by Dan de Varona & Justin Martin is top notch. Despite their platform being seamless and intuitive, if I ever had issues with raising a customers credit line or simply to look for advise as we scale and grow our small freight brokerage, both Dan and Justin has always made themselves available. If we need help mitigating any issue we may have, Dan & Justin has jumped in right away. Im glad to have switched and have nothing but great things about them. I hope HaulPay/ComFreight is aware they are very lucky to have them both on their team and we are grateful for their service. We look forward to our continued partnership for years to come. Thankfully,MLC

Review №10

2023-11-17 23:05:21

Weve been HaulPay through a lot and theyve stuck by us through all the ups and downs and been there through us. Highly recommend them for factoring.