Top Computer support and services in Redding
InBlue IT Solutions Cy...
3001 Red Hill Ave STE 2-207, Costa Mesa, CA 92626, United States
I was absolutely impressed with Ray and his service. I called with a random question to get my ho...
Accent Computer Soluti...
8438 Red Oak St, Rancho Cucamonga, CA 91730, United States
Accents staff is amazing! Every time I have called for support they have been very efficient and courteous. The techs have got my computer up and running again with minimal down time. I would highly recommend their service!
Apex Technology Manage...
310 Hemsted Dr Suite 300, Redding, CA 96002, United States
My organization uses Apex for our technological support. Their staff are very well trained - kno...
Computer Logistics
1135 Pine St STE 202, Redding, CA 96001, United States
Computer Logistics is amazing to work with! As a government agency we ask their support on various platforms and to help all levels of employee technical competencies. They have elevated our teams knowledge, assisted with all tech upgrades flawlessly, and are always available for support. The response time is extremely fast. Their support is amazing. But their customer service is the thing that stands out the most. They are apart of our team, not just our IT and it wouldn’t feel that way without their high level of customer service. Cannot recommend Computer Logistics enough.
Redding Compucare
4873 Eastside Rd, Redding, CA 96001, United States
Ive utilized Redding Compucare for about 15 years now. Jeffery is easy to work with and never fai...
Applied Technology Sol...
2400 Washington Ave #411, Redding, CA 96001, United States
Ive used Applied Technology Solutions for both personal and professional needs! Jeff is knowledg...
West Coast Innovations
2165 Larkspur Ln, Redding, CA 96002, United States
A total rip-off. We were at the Tucson Home Show on 4/8/16 and bought a vibrating exercise machi...
Nerds On Call Computer...
869 Mistletoe Ln, Redding, CA 96002, United States
1/13/23 Took my laptop down to Redding again today to meet with one of the managers, Nick. Wasnt really looking forward to it after all the hassle. But Nick was amazing, went above and beyond any expectations. He was kind and understanding. He personally looked at my computer and offers his best opinion. I had already ordered a battery and he offered to replace the power port at no charge and install the new battery when it comes. He also offered a full refund and a few months tech support if I needed it. Completely blown away, fully expected to be told oh it’s not our fault. Whatever they are paying him it’s not enough. Changing rating from 1 to 4 stars based solely on his attitude and willingness to make the situation right.1/12/23Was super bummed, no reply from manger. They called to confirm apt for tomorrow and I told them wasnt bring my laptop in if their manager couldnt even be bothered to return my call. Nick called back within a few min. His high level of customer services is what I had expected from the beginning. He said hes not the manger of the Redding store but that he would personally look at my laptop tomorrow and see what was up. He agreed that it shouldnt have been given back without starting correctly. He said to bring it in and they would check it out and see whats up at no charge and go from there. This was the response I was looking for not telling me Id be billed more just to bring it all the way back to Redding.1/8/23Went with this company since I wanted to support a local shop and not a big box store like Best Buy. I was impressed someone was actually online when I went to chat about an appointment. I looked at reviews and company seemed great. I usually work on my own computers but just wanted my laptop up and running for a job I had the following week. They seemed great.Took my laptop all the way to Redding...1.25 hr drive each way. There was something shorting out in the screen, told them there was nothing wrong with hardware or software. They called me 3 days later, said it was a pinched cord and it was all fix. They claimed they ran diagnostics on it and everything was running great. They tried to upsell me on a tune up which I declined since the computer is new and hardly been used. Drove another 1.25 hrs each way to pick it up so I could use it for work this week. Again they tried to upsell me.Got it home and tried to start it up a day later. Had all kinds of issues. Dell Diagnostic came up, wanting to run. Bios said there was an error OS_Boot_Failure. Finally got it started and realized it was running off charging cable only and battery wasnt charging at all. How can they give a computer back, claim it’s all good and that won’t even start up?!I sent them a chat and a very nice but unhelpful guy called back. He seemed to know nothing. Said he could remotely access my laptop. It was in the middle of Dell diagnostic so asked him to call back in 30. He did but then said oh hed have to charge me more for remote help! Said his manager told him after looking at my note my only option was to bring it back in and have them take a look at it. Super frustrating since now I dont have a laptop for work and need to spend a bunch more money running it back down. Got a call back a bit later, was hoping they were going to make it right but it was just same guy saying since Id ONLY paid $99 they would charge me to look at it again! To fix a problem they created!! Completely stunned. I feel like Ive been scammed. Absolutely the worst customer service Ive seen in a long time. All they care about is the money. I said that was not acceptable and wanted to talk to a manger. Guy on the phone said Nick was manager’s name and apparently he wasnt in but will call me tomorrow. I’m assuming he’s the same manager that looked at my notes today and told guy to upcharge me to look at it again.Hoping they make it right but so far nothing but negative feedback on this company.
LAN WAN Enterprise - I...
17500 Red Hill Ave Ste 120, Irvine, CA 92614, United States
I recently had the opportunity of working with Carlos Vergara for my IT needs, and I can confiden...
Computer Runner
15052 Red Hill Ave Ste E, Tustin, CA 92780, United States
Exceptional service and price. The hinges on my laptop were broken and the computer was unable to close. I called several computer repair shops, including 2 big box stores. Sam and his staff do not make you feel like a number. They take personal care and pride in their service.I received my laptop today in good as new condition, on time and for the price quoted. The price was below ALL 7 other quotes I received and the work was impeccable. Support this business. We need a place like this calls you by name and treats you with respect.