Top Computer service in Redding
LAN WAN Enterprise - I...
17500 Red Hill Ave Ste 120, Irvine, CA 92614, United States
My current job works with LAN WAN as their IT service company. I sometimes have computer problems and/or issues. Steve Miller is always there to resolve any issues in an efficient way while also being professional. Even when working remotely, he is able to assist me immediate while providing me with details about my technical problems.
Nerds On Call Computer...
869 Mistletoe Ln, Redding, CA 96002, United States
1/13/23 Took my laptop down to Redding again today to meet with one of the managers, Nick. Wasnt really looking forward to it after all the hassle. But Nick was amazing, went above and beyond any expectations. He was kind and understanding. He personally looked at my computer and offers his best opinion. I had already ordered a battery and he offered to replace the power port at no charge and install the new battery when it comes. He also offered a full refund and a few months tech support if I needed it. Completely blown away, fully expected to be told oh it’s not our fault. Whatever they are paying him it’s not enough. Changing rating from 1 to 4 stars based solely on his attitude and willingness to make the situation right.1/12/23Was super bummed, no reply from manger. They called to confirm apt for tomorrow and I told them wasnt bring my laptop in if their manager couldnt even be bothered to return my call. Nick called back within a few min. His high level of customer services is what I had expected from the beginning. He said hes not the manger of the Redding store but that he would personally look at my laptop tomorrow and see what was up. He agreed that it shouldnt have been given back without starting correctly. He said to bring it in and they would check it out and see whats up at no charge and go from there. This was the response I was looking for not telling me Id be billed more just to bring it all the way back to Redding.1/8/23Went with this company since I wanted to support a local shop and not a big box store like Best Buy. I was impressed someone was actually online when I went to chat about an appointment. I looked at reviews and company seemed great. I usually work on my own computers but just wanted my laptop up and running for a job I had the following week. They seemed great.Took my laptop all the way to Redding...1.25 hr drive each way. There was something shorting out in the screen, told them there was nothing wrong with hardware or software. They called me 3 days later, said it was a pinched cord and it was all fix. They claimed they ran diagnostics on it and everything was running great. They tried to upsell me on a tune up which I declined since the computer is new and hardly been used. Drove another 1.25 hrs each way to pick it up so I could use it for work this week. Again they tried to upsell me.Got it home and tried to start it up a day later. Had all kinds of issues. Dell Diagnostic came up, wanting to run. Bios said there was an error OS_Boot_Failure. Finally got it started and realized it was running off charging cable only and battery wasnt charging at all. How can they give a computer back, claim it’s all good and that won’t even start up?!I sent them a chat and a very nice but unhelpful guy called back. He seemed to know nothing. Said he could remotely access my laptop. It was in the middle of Dell diagnostic so asked him to call back in 30. He did but then said oh hed have to charge me more for remote help! Said his manager told him after looking at my note my only option was to bring it back in and have them take a look at it. Super frustrating since now I dont have a laptop for work and need to spend a bunch more money running it back down. Got a call back a bit later, was hoping they were going to make it right but it was just same guy saying since Id ONLY paid $99 they would charge me to look at it again! To fix a problem they created!! Completely stunned. I feel like Ive been scammed. Absolutely the worst customer service Ive seen in a long time. All they care about is the money. I said that was not acceptable and wanted to talk to a manger. Guy on the phone said Nick was manager’s name and apparently he wasnt in but will call me tomorrow. I’m assuming he’s the same manager that looked at my notes today and told guy to upcharge me to look at it again.Hoping they make it right but so far nothing but negative feedback on this company.
Kaycee Smith Computer ...
5436 Indianwood Dr, Redding, CA 96001, United States
Computers, Servers, WiFi and the list goes on. How we get help when we need it can be stressful and confusing. We can honestly say we have found the answer in our area. After a long period of server issues at the company my wife works at, she asked me to seek out a really good tech to fix the problem (others had come and gone with little resolution). I spoke with the Computer Angel here in Redding Ca., and she demonstrated that she had the skills and the server issues are gone. She went well beyond what we expected and was easy to talk to and work with. Great work Kaycee, Thank you for your Tech services.
Computer Logistics
1135 Pine St STE 202, Redding, CA 96001, United States
Computer Logistics taken care of all our IT needs with fast response times and great service, and friendly and knowledgeable technicians that understand our specific network and our urgency about up-time. Our IT needs changed dramatically with COVID-19 precautions in place, while they were very busy with many clients moving to working from home, they stepped up and made the adjustments to take us from a small centralized network, to a multi-state employer. Computer Logistics takes ownership of all any of our IT issues. They coordinate with all of our vendors, from client hosted servers, VPN, physical phones, internet provider, secondary internet fail over, Network Printer Management, faxing, scanning, workstation updates and upgrades, to simple user issues like forgotten passwords. They are fast as solving problems, they explain things in plain English without talking down to you. I would give Computer Logistics six stars if we could.
Synergy North Valley C...
1796 California St, Redding, CA 96001, United States
Jared is probablly the best Computer Tech Ive worked with. Highly recommend his services. Virginia, Adonai Dental Lab Inc, Redding, CA.
Computer Runner
15052 Red Hill Ave Ste E, Tustin, CA 92780, United States
I got tricked by a Microsoft Technician who infected my PC with Ransomware. Fortunately for me after calling several computer service companies, I reach Scott Proctor of Computer Runner who said that he thought that he could solve my problem. He did just as he said! He was able to download all by data files elsewhere, and then scrub the Ransomware out of my hard drive. Then he loaded my data files back into my PC. I lost most of my programs, but Microsoft 10 and Microsoft Office were all there. I am so grateful for Scott Proctor and Sam Azadian for having the knowhow and fortitude to tackle this real problem for me. They saved all my data files Word, Excel, Power Point, PDF, Pictures, Income Tax Returns, and several others. As I said, other computer service companies that I talked with would only scrub my hard drive to where I would lose years of accumulated files. What a Relief! Thanks Scott and Sam
Redding Compucare
4873 Eastside Rd, Redding, CA 96001, United States
Ive utilized Redding Compucare for about 15 years now. Jeffery is easy to work with and never fai...
Accent Computer Soluti...
8438 Red Oak St, Rancho Cucamonga, CA 91730, United States
No matter what my computer problem is, Team Accent has always been able to deliver excellent service and results. Special thank you to Ivan, Carl, Shawn and the rest of the team for all of the hard work. It may take an hour to take care of all my computer problems but, you always go the extra mile to resolve them. Keep up the great work!
Calm Computing
2836 Redding Ave, Sacramento, CA 95820, United States
Ive had Calm Computing help several of my clients and theyve done an excellent job. They can quarterback an office move for you so you arent stuck on the line with comcast or wondering how to setup phone lines at a new office. They obviously offer more services, but they are a great resource if you are planning an office move.
OEM Systems & Services...
1175 N Red Gum St, Anaheim, CA 92806, United States
Quotes is provided promptly and I was having issues with PO being process. Reached out to Steve ...