Nerds On Call Computer Repair in Redding

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Phone: +1 530-242-9200
Site: https://callnerds.com/computer-r...
Opening hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:9 AM–7 PM
  • Sunday:9 AM–6 PM
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Total reviews rating 4.8

199 Reviews for Nerds On Call Computer Repair 2024:

Review №1

2024-01-11 20:57:56

Trash company.I called for a repair quote... the phone rep wouldnt answer any questions until he took my name, number, email, and address. After harvesting my information, he gave me a canned response about standard rates (very expensive btw), with no info about my case in particular.Afterward, I called Advanced Concepts, another computer repair company here in Redding. They gave me detailed answers over the phone without harvesting my information.Nerds on Call is garbage. They are everything thats wrong with modern American companies. Go to Advanced Concepts instead if you want to be treated like a human being

Review №2

2020-04-01 15:56:34

Nerds On Call has been invaluable in our peace of mind navigating the world of computers and the internet. We have been with you since the very beginning. On numerous occasions we have called upon them to fix problems, correct issues and ask techy questions. We value them as a partner in running our business efficiently and they are always quick and knowledgeable enough to fix our issue in a timely fashion.We have especially enjoyed working with Jeremy, Nick and Josh. Thanks guys got being so good at what you do! Golden State Office Furniture

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Review №3

2024-04-10 19:53:55

Outstanding service. Fair pricing. Worked to meet my time requirements. Great customer service Demetrius, thank you!

Review №4

2024-03-12 17:34:09

Got the job done. Provided choices and discussed what they would do before the work. They were willing to work inside apple devices which not all do.

Review №5

2023-11-10 17:33:56

I had a problem getting on to a site I use every day for my job. my company uses NOC and we pay them monthly for tech support. I contacted them and told them the problem. The tech took over my computer and worked for about 1/2 hour and he said he couldnt fix it and that it was a problem on the websites end. i contacted the website and they said there was not any kind of a block put on my user name. Dead end as always. I decided to look on You Tube to see if there was anything on this or how to fix it. Lo and behold I watched a 5 minute video and I did it myself and took me 15 seconds. What am I paying these people for??? Time to find a new IT company.

Review №6

2023-10-05 21:15:32

On the one hand, in a small town its helpful to have a computer chain to repair things apart from Bestbuy.However, its difficult to overstate how awful this branch is. Ive had to bring my PC into them three times because of problems I never had with any of my previous systems. And each time the systems performance has gotten progressively WORSE.Yet when I inquire about the intricacies of whats wrong, I got either generic answers or something long winded that absolutely didnt address anything.Lastly, their monthly support is both basic and expensive. Each time Ive tried to use it, Ill be offered maybe two ideas and then told I need to go into the shop and pay quite a lot for the system to just be looked at. Three times what Im accustomed to paying in the past.Overall I wouldnt recommend this place. At least this location.

Review №7

2022-11-28 22:27:13

I requested an *at home service call* from Nerds on Call. Best experience ever! I have prior computer experience myself. I was a computer systems administrator 20 years ago but the tech industry has changed tremendously and I needed help! Miguel was extremely knowledgeable, helpful, patient, and thorough. I can tell when someone knows their business! He was fast too. Miguel took less than 30 minutes to fix my specific issue but he spent the next 30 minutes fixing various other issues which was highly appreciated! I will definitely call Nerds again!! (We live in Cottonwood out in the boonies and his 25 minute drive one way was a $59 trip charge which was reasonable to me (so basically an hour round trip). Then it was $179 for an hour of service). Completely satisfied!!

Review №8

2022-10-20 23:51:13

I just had my computer fixed at Nerds on call! Nick was who I dealt with! I couldnt be Happier! Friendly, knowledgeable and quick. I got home and clicked on there Help me icon and Grant installed my printer/scanner! They rock! Thank You so much! I would highly recommend them!

Review №9

2024-06-02 14:30:44

I’ve never had a bad experience, I highly recommend coming here.

Review №10

2017-09-01 02:35:35

As an author, I have found Nerds a great help when transferring from typewriter to MacPro. ThanksOnce again you have been a great help, Thanks!Even the simple things can go wrong.... Thanks for finding the problem.

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