Top Internet shop in Aptos
Starbucks
105 B Post Office Dr, Aptos, CA 95003, United States
Has Wi-Fi and bathroom, top notch with important basic necessities; parking, bus stops, supermark...
Top other services in Aptos:
Aptos Computer Services
7969 Soquel Dr, Aptos, CA 95003, United States
I am very happy with the service. I brought my laptop in on a Saturday with a virus and hacked em...
Loft Coffee
2701 Cabrillo College Dr 9000 Building, Aptos, CA 95003, United States
Beautiful open concept coffee shop. Great airflow, so many good places to sit and enjoy. I strugg...
Mariannes Ice Cream
218 State Park Dr, Aptos, CA 95003, United States
First time at this Mariannes location in Aptos!Since Im lactose intolerant, I absolutely love the...
Aptos Ace Hardware
72 Rancho Del Mar, Aptos, CA 95003, United States
This review may be slightly long, but this ACE experience needs to be shared and escalated. I was a thirty-year customer of ACE hardware, specifically at the Aptos location, for the last fifteen. It was always a very friendly experience. I am shocked and appalled by todays experience -- and with the manager, no less. Two days ago I went to the store seeking a simple rubber belt for a Hoover vacuum cleaner. The fellow working in that department suggested I get the model number of the specific vacuum for which I needed the belt and then come back. I did just that, and returned today with the model number (BD120) off the cleaner. Of course the whole idea was to match the correct belt to the specific cleaner. First, the fellow in the paint department searched the belts in stock, however the belts each have a unique part number, but each package doesnt list the model its for, and the fellow wasnt familiar with them. I suggested a quick online search to match the model with the part, since they have numerous computers in the store. I did not have my cell. Another fellow tried to help and get online in the paint department but could not get Google on that computer.I then spoke to a woman on the floor and asked if she could do a simple part search online. She said that only the manager had internet access. I asked if the manager was present. She then said, Im the manager. Her name is Rachel. I again asked if she would do a quick search to match the model. It would have taken perhaps thirty seconds. She would not do it. In fact, it was an unusually slow day and the store was fully staffed. When I came in, other clerks were there chatting with her. Not do a parts search in a hardware store? Huh?! She said, and probably will say, that we dont have the part. She and her staff could not know that, since they did not know how to match the model and the part. Again, the point was to find the part number via the model. So, they might have actually had the correct part, and it could have been easily found. Again, the guys who looked simply did not know the part number. It might in fact have been in stock.I explained to Rachel that I was a regular customer at that store for fifteen years. I said I had never received such unhelpful customer service there. She then sarcastically said, So write a letter. Huh?! Like, Hey, I dont care, dont bug me. Go ahead and complain. Rachel apparently takes her job and customer complaints very casually. I cannot express how shocked I was that the store manager would be so rude and disrespectful, and worse yet, so utterly dismissive of customer service. ACE is the place for your friendly hareware store, right? All previous managers Ive known there over the years have been helpful, couteous, and friendly. Rachel did nothing to help me as a customer and in fact only escalated the situation. Again, I was accustomed to this being a friendly neighborhood store, but Rachel was quite offensive.At no point did I even raise my voice or behave antagonistically, I merely suggested to Rachel that it would have been an easily solved problem if she would help do a part search. Rachel had the audacity to tell me to leave the store. Again, this store had been a regular and friendly shopping experience for many years, and in fact many of the staff relish a visit with my dog. The cahsiers looked embarassed by Rachels behavior.I wonder how many thousands of dollars I have spent at ACE over the last thirty years? Many, many thousands. I wont spend another cent at an ACE again. Somehow, this particular store in Aptos now has a manager who is completely mismatched with her role. Rachel really should not have a customer-centric role, especially as a manager. I am sorry for the rest of the staff, who have been so helpful over the years, and whom Rachel embarrassed. Rachel reflects very badly on them and on ACE as a company. I am shocked and disappointed. I would welcome the opportunity to discuss this with an upper-level executive of ACE.Jack L, Aptos CA
Eriks DeliCaf
102 Rancho Del Mar, Aptos, CA 95003, United States
If I could I would give 10 stars. I eat here at least once a month and the staff at the Aptos loc...
Norma Jeans Coffee
8043 Soquel Dr, Aptos, CA 95003, United States
Came here after reading the reviews and this place did not disappoint. The breakfast burrito (w/ ...
Seascape Beach Resort
1 Seascape Resort Dr, Aptos, CA 95003, United States
We stayed at Seascape for two nights. We were in a ground floor single bed room. For the most par...
Parish Publick House A...
8017 Soquel Dr, Aptos, CA 95003, United States
Nice place to have a beer and pub food. Also has good wine selection. Ordered a burger, their v...
Rio Sands Hotel
116 Aptos Beach Dr, Aptos, CA 95003, United States
Stayed here recently with a group of people in multiple rooms. We found it to be a family-friendly hotel in a nice location, a short block from the beach. Nearby there is a great little deli, a decent (though slightly pricey) restaurant with some good seafood/steak, coffee shop, and market -- pretty much everything you need for an extended stay.The pool area/grounds were clean and had BBQ pits available to us, which I thought was neat.Some of the rooms appeared to have been completely renovated and had that great new furniture and hardwood flooring smell, and in general were the kind of rooms youd expect in a higher priced hotel in the area. The rooms yet to undergo the renovation were clean, comfortable and well maintained, but obviously not new like the renovated rooms were.Staff was very nice and accommodating. The breakfast area was nicer than most similarly priced accommodations in the area offer (also appeared to have been newly redone) and the continental breakfast selection was satisfactory. Free wifi internet access was of great quality and allowed me to get a little work done while we were resting between outings.Only real complaint would be the noise from occupants on the floor above us. Either they were exceedingly heavy footed, or the hotel could benefit from some sort of noise reduction between floors. And I suppose a minor complaint would be that one of the rooms our group stayed in had no ceiling fan or AC (not generally a necessity on the coast, but nice for those who prefer to sleep in a cooler environment), and it felt a little stuffy at night with sliding door closed (ground level). That said, the staff did provide a fan for the room when asked the rest of the stay was comfortable; kids loved the bunk beds.Either we had an exceptional experience, or it seems management has been improving their service and accommodations. Overall, we wouldnt hesitate to stay here again and likely will in the future.