Chico Web Design
396 E Park Ave, Chico, CA 95928, United States
Ive enjoyed working with Jason the last 20 years. He always figures out my website domain transfers.
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Chico Media Group
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LRT Graphics
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The Law Office of Nikk...
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CHICO CAR CARE
1369 E 9th St, Chico, CA 95928, United States
I have received great service from Chico Car Care for years. Always on time, and I'm given an exp...
South Chico Dental Car...
2477 Forest Ave #170, Chico, CA 95928, United States
3 StarsI apologize for any grammatical errors.A long story incoming, but the TLDR is that, while this place is a good place to get dental work done, it can be highly suspect in terms of them accepting your insurance. Even if they’ve accepted it in the past. So be cautious if you go here.Dr. Surh is thorough, knowledgeable, and not too intimidating as far as dentists go which is a plus. And his assistant staff are great as well. The lady that did my routine cleanings always did good work. However, the reason as to why I’m giving them 3.5 stars as opposed to 5 stars is because of an insurance incident that really damaged their brand to me.After a routine cleaning this past August, I was hit with a large bill. 146.00 $ to be exact. But my dental plan, an Anthem Blue Cross PPO, included 2 routine dental cleanings each year as completely covered charges. I call Dr. Surh’s office and they tell me that my insurance tells me that this is all that they’re not covering as much as they used to which is odd. I ask them to run the claim again, which they do. A week and change pass by and I get a call from a collections agency about this debt owed to Dr. Surh. Turns out, the new claim was denied because second claims on already paid for claims gets declined. I’m a little spooked and call Surh’s office asking why this is the case and they’re not quite sure. I ask them if they’ve changed their insurance acceptance policies and they tell me that they haven’t for over two years. And I’ve used them within that time for the same cleanings and they’ve been covered.So now I’m freaking out and then decide to call the insurance directly. They tell me that Dr. Surh’s office decided not to renew their contract with my insurance plan. This was done on the July before my cleaning in August. They also mention to me that when providers drop an insurance policy, it’s standard practice to tell the patients that have those insurance policies to probably find other healthcare providers. Or at the very least to let them know that any future appointments they have will now be considered out of network. Now I’m angry. I get this call from a collections agency telling me I have to pay for something I shouldn’t have if I was properly informed by Surh’s office, which I wasn’t.Now I decide to go directly to Surh’s office and tell them the situation. They tell me that the whole situation is odd. They check if my insurance plan is covered in their system and they see that it isn’t. They then try to play me and say that it’s too hard to call or text or email or whatever to contact the people who’s insurance plans they’ve dropped. I say this is unacceptable and request to speak to Dr. Surh directly. The front desk then says to wait a moment as they’ll tell Dr. Surh the whole situation. 5 minutes pass and then a front desk person tells me that my bill has been “forgiven”. A little rich given that I wouldn’t have been in this situation had I that my insurance had been dropped in the first place.So even though this place is a qualified and solid place to get dental work done, the insurance and payment situation can be highly suspect. I guess that’s the case for many medical establishments in our country at the moment. Be careful y’all.3 Stars
Fix Auto Chico
275 E Park Ave, Chico, CA 95928, United States
From start to finish the experience at Fix Auto was amazing. I made an appointment online for th...