Top Software company in Fullerton
Gori Company
1047 S Placentia Ave, Fullerton, CA 92831, United States
Awesome work place!
Oh Snap Tech Solutions
3320 Quartz Ln, Fullerton, CA 92831, United States
Quick and easy! They fixed my cracked iPhone in an hour. Would recommend to anyone as the tech to...
South Coast Logic
1102 E Chapman Ave, Fullerton, CA 92831, United States
Ask to see their high-tech dollhouse!
Grubtools
2651 E Chapman Ave #203, Fullerton, CA 92831, United States
Grubtools has really made a big difference for our restaurant during this time of uncertainty. W...
Top other services in Fullerton:
Fullerton Photographics
1133 S Placentia Ave, Fullerton, CA 92831, United States
I'm so happy I found this place, the online system was easy and I love that I was able to pick u...
Terra Universal Inc
800 S Raymond Ave, Fullerton, CA 92831, United States
I needed quick assistance in generating a quote of a few parts. Austin Ruck started with a very p...
Fullerton Ford
700 W Commonwealth Ave, Fullerton, CA 92832, United States
Fullerton Ford is one of those types of privately owned businesses who genuinely care about their...
Fisk Automotive
820 W Commonwealth Ave, Fullerton, CA 92832, United States
My first impression was how clean the shop was. Id never seen an auto service so immaculate. Seco...
Quick Mobile Lock and Key
213 Vine Ave, Fullerton, CA 92833, United States
Responded to my call nearly right away came out the next day and fixed our ignition switch and pr...
Amtrak
136 E Santa Fe Ave, Fullerton, CA 92832, United States
Software used by agents, and especially 3rd party agents, are far from being client friendly.The processing agents provide is much appreciated. But that the software tools agents must use, do not provide the automation needed, is a huge waste of agent labor, and client effort to resolve travel issues.Because of a lack of expert software available to Amtrak agents, it takes 3 Amtrak agents to resolve scheduling issues 1 airline agent resolves.There is no beep, sound of assurance, when agent has client on-hold. Thats 10 minutes of silence on-hold while agent is processing, that is justifiably interpreted by client as a dropped call. This translates into lost clients. And agents having to process the same client multiple times for the same issue.This is the result of micro-management. An administrative mafia that stagnates company growth. Entrenching positions that allocate positions and resources. Cultivating incompetence in administration. Cultivating Group Think, and having growth projects fail for unforeseen reasons. Wasting limited growth opportunities.Every employee should capture innovation relationships. Diversity in knowledge is essential for growth. Search: Rever InnovationWhy am I doing business with a third party when I am logging into my Amtrak account?Agent we talked to initially, had no access to our information and kept asking for personal information. Amtrak already has our information. So we hung up.We tried calling directly. The agent was cryptic. We could not get anywhere and they dropped us mid call. Later we found out the long silent wait was because agents take 10 to 20 minutes and more to manipulate the software; no automation to quickly find diverse options.We tried a 3rd time, a different route to contact an agent, and finally got an agent that had our personal information already, and they made the booking.Our train was pulled out of service. So from San Luis Obismo to Oakland, we were put on a bus. Though much cleaner and better smelling than Greyhound. No table. The tight leg room still caused my legs toisbeep, amp. I cant imagine the painful experience it would be for a tall person.European buses are a joy. Why are our bus systems so dysfunctional?