Top E commerce service in Rancho Santa Margarita
ExpiTrans
22412 Gilberto suite b, Rancho Santa Margarita, CA 92688, United States
Wesley Doley, was so informative and helpful that this individual would be an asset to any compan...
Pavilions
22451 Antonio Pkwy, Rancho Santa Margarita, CA 92688, United States
This place has everything you could want in a grocery store when price is no object! Check out Th...
Top other services in Rancho Santa Margarita:
RPM TESLA Aftermarket ...
23201 Antonio Pkwy, Rancho Santa Margarita, CA 92688, United States
I placed an order for an item marked as in stock at the beginning of the week on Tuesday March 16. Its now Saturday 20 and I still dont have any update on my order. No shipping notification. No delay notification. No nothing. I tried emailing their customer service 3 times, messaging them through the website chat, texting them to the customer service number. NOTHING. Seriously what e-commerce business operates like this in 2021? I have dealt with several of their competitors like Abstract Ocean and Evannex: they are spectacular at customer service. RPM on the other hand will never see my business again.Update: I finally got an email back from the business a few days later and they were very nice but acknowledged that my item wouldn’t ship for a couple more weeks. I asked if I could come in person to pick it up since I live only about an hour away by car. They said I could come that same day and even offered to install this accessory for free. I they seemed super nice and accommodating. I think their issue it’s just that they are very backed up on shipping and that’s still a huge issue but they’re not a bad business. They’re very knowledgeable and I highly recommend visiting their store in person. In the end once I was there I ended up choosing a different version of what I was going to buy and they installed it for free on the spot. Very happy with the product. Much happier than with what I would’ve ordered by mail.