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Del Amo Motorsports of...
1890 Auto Park Pl, Chula Vista, CA 91911, United States
Price gouging and false advertising:· You want to think that most people are honest and straight forward especially when it comes to larger business. That is not the case with Del Amo motor sports! Being a business owner myself I understand the need to have a profitable business. During times when the economy is down you have sales to try and bring in more business, when things are good you don’t have sales and people pay full retail. But, when you advertise a certain discount or special as a business owner you honor that pricing. Well, that wasn’t the case with Del Amo. Below is a outline of my resent experience with Del Amo. I will do my best to stick with the facts and be unbiases.· I have been scrolling through advertisements/doing research for a few months now and finally decided to pull the trigger on a Polaris xp4 S for me and my family. I found one on the Del Amo motor sports website for the typical MSRP price but, if I am a member of one of there 1600 affiliates I would receive a $2000 discount. I called Del Amo, made an apt and meet with a young man to get the process started. He was already aware of the buggy I wanted, they had it in stock and we started to talk about numbers. I told him about the special I saw online, he took it back to his manager and came back with “Don’t shot the messenger” response because his manager was unwilling to honor the advertise pricing. I asked to speak with the manager and after about 15 minutes he came back and said “Sorry, they are not discounting these right now”. I said “he wont even come talk to me”? after a few minutes the manager came and sat down. He asked what I needed, I explained the issue and he said “I’m sorry, we are selling so many of these we decided to stop honoring all advertised discounts”. I said “really! that seems like bad business to me”. He asked where I saw the advertisement, I showed him and he said “That’s not our web site” to which I showed the Name and banner Del Amo Motor sports on their website. He said “its not their web site its an advertising agency they hire to advertise for them”. I said one last time to confirm “so you are not going to honor the advertised price” He said “absolutely not! We are selling so many and cant keep them in stock so we are jacking up the pricing on all our units”. Not to mention the $4K Added Dealer Markup (ADM) which is 2-3 times any other dealing I contacted. Seems like greed to me!· I know this is not an essential item but it saddens me to think that a company like this would intentionally gouge their customers to make a few extra dollars. You, me and other people are their customers and Customers are the life’s blood of any business. I understand this with my business and instead of gouging my customers I just get booked out a little further. The only way to teach the greedy a lesson is the hit them where it counts most… Their wallet…· I intend to contact the BBB, channel 9 and 10 news, the attorney general and post this review online to do everything I can so people know exactly who they are doing business with in hopes they avoid criminals like this and give their business elsewhere. Unfortunately for Del Amo this will cost them far more than the $2000 discount they chose not to honor. Seems very short sighted to me…