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ClickAway Computer Phone Network Repair in Los Altos

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Categories

Phone: +1 650-964-9500
Site: https://clickaway.com/store-loca...
Opening hours
  • Monday:8 AM–7 PM
  • Tuesday:8 AM–7 PM
  • Wednesday:8 AM–7 PM
  • Thursday:8 AM–7 PM
  • Friday:8 AM–7 PM
  • Saturday:9 AM–5 PM
  • Sunday:Closed
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Total reviews rating 4.5

133 Reviews for ClickAway Computer Phone Network Repair 2024:

Review №1

2024-03-15 12:07:57

I recently bought a new lap top. ClickAway were wonderful to transfer all my data to the new laptop. They also repurposed my old laptop to work with my new ScanSnap machine. The service was fast and very efficient. What great team,

Review №2

2024-06-05 21:26:37

Click Away has been an outstanding service for all my computer and net work problems. They are safe, reliable and honest!

Review №3

2024-03-09 08:23:26

They were super nice and super helpful. it took a while to get a diagnosis but it was because they seemed super busy. they diagnosed my laptop completely for free

Review №4

2024-02-16 18:52:49

This is a gem of a store. All of the staff were helpful, and I especially wish to thank Tommy for his politeness and his kind and thorough explanations. This is a little store that we must nurture for our community and our own benefit.

Review №5

2023-12-28 01:16:18

Click-Away is absolutely my go-to place for support AND computer purchases. I am a Silicon Valley Veteran (50+ years) software engineer, and I recommend Click-Away to all my friends. I buy all my hardware from them, and trust their suggestions about my computers. (I use both Macintoshes and PCs.) I also use them to recycle my old stuff. They are absolutely wonderful.

Review №6

2024-04-25 17:20:21

Ive used ClickAway for a few years and every time I need some help they are on time, affordable, very nice to work with and resolve my problem in a timely way.

Review №7

2024-04-24 18:54:24

Bhim installedf new printer for u have. We have been working with him for 18 yearrs and his service has always been excellent

Review №8

2023-10-25 15:20:38

I had a really good experience with the staff there. Ive been building systems for 30+ years and for the first time, I was unable to diagnose and troubleshoot my own gaming rig. I had swapped out so many parts into other systems, all working fine.Tommy worked on it and determined it was a PSU incompatibility (found on message boards). The PSU worked fine on another system (1600 W EVGA), but he was able to get the system to post with an alternate PSU.Tricky issue, but working now.I would recommend this group without reservation.

Review №9

2023-12-09 15:17:09

They took great care of me and recovered my computer, recommended a new Lenovo that is terrific, and installed all the key software. The service is really the best!

Review №10

2023-06-28 20:06:01

My pixel 4a screen was cracked so I took it to this shop. Daniel took a look at the phone and told me they could do a screen replacement for $130 + $50 labor. Few days later, the part arrived, and I got my screen replaced. Worked great for about 2 weeks. Then one day suddenly, two thirds of the screen goes blank and theres a crack in one corner of the new display two thirds of the way from top. On closer examination, the top part of the screen is coming off, and as a result most likely, there was shear stress on the screen while in my pocket, and thats why it cracked where it did. The cause should be obvious to anybody who works with screens.Daniel said hed have to check with his manager, but the manager outright refused to do anything about it, other than waive labor on a new screen order. He didnt even bother to get to the facts, even though Daniel himself said to him, in my presence, he was pressed for time when he did the job. Then came multiple new excuses -- that the phones corner was too damaged for the new screen to ever sit properly, that I should have had a case for the phone after the new screen went in, that I should have waited for a long time before using the phone -- none of which were ever mentioned to me the first time. Then the manager pretty much insinuated that I must have cracked my screen again, and was making it their problem. I bet Daniel got a talking to after I left to never ever admit anything in front of a customer. Lol.Their poor workmanship cost me $180. Whats worse, I cant even use the phone as a backup anymore. When I took it to them first, at least I could see the display. I still cant believe they didnt take ANY responsibility for it. They didnt even refund me the $50 of labor that made the phone worse than it was before.Avoid the place.