Aptos Computer Services
7969 Soquel Dr, Aptos, CA 95003, United States
These guys do great work! I was walking by their office the other day and remembered that my parents Dell computer was operating very slow even though it was only about 3 years old. I thought why not stop by and talk to them and see what they can do for my parents computer? I am so glad that I did. I dropped off my parents computer a few days later. They fixed the computer within a day. I could not believe how fast the computer was after Aptos Computer Services did their work! My parents computer was so slow, it was unbearable to me. But Aptos Computer Services put in a new hard drive, and I swear this Dell Computer is so fast now, even faster than when my parents first got their computer! They basically have a new computer thanks to these guys! Anyways, Aptos Computer Services clearly are computer geniuss! If you need help with your computer, I highly recommend them!
4.9
Beckett PC Solutions
323 Los Altos Dr, Aptos, CA 95003, United States
Will has been the go to guy for my computer questions and dilemmas for many years. He is always t...
5
Nerd By Night
7887 Soquel Dr, Aptos, CA 95003, United States
Need by night has been with me for over 10 years. Super help. Fast response. And new hire, Rin...
4.2

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Cat & Cloud Coffee
10 Parade St suite a, Aptos, CA 95003, United States
The BEST cappuccino — and Gluten Free scones served by smiling welcoming staff. Friendly, invitin...
4.8
Branciforte Auto Repai...
10105 Soquel Dr, Aptos, CA 95003, United States
If you are thinking about taking your car here, you should read this review.I was made to tow my vehicle from this shop after they were unable to fix it. There is actually nothing remarkable about this car. It is a Japanese front wheel drive V6. A number of parts were replaced that didnt need to be replaced in a effort to locate the trouble. Many hours were spent trouble shooting. More than 10 according to Lou. In the end they say it is the ECU but were unwilling to replace it. Lou was acting strange when I was having a conversation about it and I got the feeling he didnt want to work on it anymore. I asked him if that was the case and sure enough he wanted me to tow it away.One of the things I found very odd was after they started working on it Lou called me to ask me how old the plugs and wires were. I had literally just replaced both. The wires were so shiny and bright it would be hard to miss that they had just been replaced days before.Lou replaced the plugs anyway which meant removing the intake manifold (several hours of work.)They have been very polite and honest as have I. I expressed very little dismay upon being told I needed to remove my car and pay for the repairs. That being said I cant believe what is happening. That I have to tow it to another shop to have it fixed after already towing it here and paying to not have it fixed.After all of the trouble shooting Lou said that it was flooding on all of the cylinders because the computer was bad. So I towed it home and removed the ECU which required me disassembling half of my dash. After getting the serial number off the ECU I proceeded to search for one. A week and numerous hours of research later I called a Mitsubishi dealer and talked to the service department manager. When I told him Lou said it was the ECU because it was flooding on all cylinders he said he had never seen that happen due to an ECU. Flooding on one cylinder due to an ECU happens but never all of them at the same time.So I towed the car over the hill to the dealer to have them fix it. Thats another $150 in tows for a total of $350. This puts my unnecessary tow bill at $250. So they put it in the shop the next day and called me right away. It turns out it was the distributor. This is one of the first things you check when you have an ignition problem and it took them about half an hour.So I paid about $800 in tows and repairs that didnt benefit me in any way and I find out that what was wrong with my car was incredibly simple. I also tore apart my dash and spent a lot of time looking for a part for a problem that didnt exist. One last thing I discovered was that there was a pretty substantial amount of grease on my brand new floor mat and on the door sill.I waited a while and thought about all of this and decided to send an email to try to come to some kind of an agreement. It seems reasonable to expect that a business that fails to perform the duties it promises a customer, would agree to refund part, if not nearly all of the money. Its an agreement of trade. I give them something they can use for something I can use. Well they didnt give me anything I could use.So I sent the email and they didnt respond.This review is my response to them not responding.They could lose more money from this review thanI paid to have them not fix my car.I would be happy to remove this review if they contact meand refund a reasonable amount of my money.They have my email address.
4.6
Aptos Ace Hardware
72 Rancho Del Mar, Aptos, CA 95003, United States
This review may be slightly long, but this ACE experience needs to be shared and escalated. I was a thirty-year customer of ACE hardware, specifically at the Aptos location, for the last fifteen. It was always a very friendly experience. I am shocked and appalled by todays experience -- and with the manager, no less. Two days ago I went to the store seeking a simple rubber belt for a Hoover vacuum cleaner. The fellow working in that department suggested I get the model number of the specific vacuum for which I needed the belt and then come back. I did just that, and returned today with the model number (BD120) off the cleaner. Of course the whole idea was to match the correct belt to the specific cleaner. First, the fellow in the paint department searched the belts in stock, however the belts each have a unique part number, but each package doesnt list the model its for, and the fellow wasnt familiar with them. I suggested a quick online search to match the model with the part, since they have numerous computers in the store. I did not have my cell. Another fellow tried to help and get online in the paint department but could not get Google on that computer.I then spoke to a woman on the floor and asked if she could do a simple part search online. She said that only the manager had internet access. I asked if the manager was present. She then said, Im the manager. Her name is Rachel. I again asked if she would do a quick search to match the model. It would have taken perhaps thirty seconds. She would not do it. In fact, it was an unusually slow day and the store was fully staffed. When I came in, other clerks were there chatting with her. Not do a parts search in a hardware store? Huh?! She said, and probably will say, that we dont have the part. She and her staff could not know that, since they did not know how to match the model and the part. Again, the point was to find the part number via the model. So, they might have actually had the correct part, and it could have been easily found. Again, the guys who looked simply did not know the part number. It might in fact have been in stock.I explained to Rachel that I was a regular customer at that store for fifteen years. I said I had never received such unhelpful customer service there. She then sarcastically said, So write a letter. Huh?! Like, Hey, I dont care, dont bug me. Go ahead and complain. Rachel apparently takes her job and customer complaints very casually. I cannot express how shocked I was that the store manager would be so rude and disrespectful, and worse yet, so utterly dismissive of customer service. ACE is the place for your friendly hareware store, right? All previous managers Ive known there over the years have been helpful, couteous, and friendly. Rachel did nothing to help me as a customer and in fact only escalated the situation. Again, I was accustomed to this being a friendly neighborhood store, but Rachel was quite offensive.At no point did I even raise my voice or behave antagonistically, I merely suggested to Rachel that it would have been an easily solved problem if she would help do a part search. Rachel had the audacity to tell me to leave the store. Again, this store had been a regular and friendly shopping experience for many years, and in fact many of the staff relish a visit with my dog. The cahsiers looked embarassed by Rachels behavior.I wonder how many thousands of dollars I have spent at ACE over the last thirty years? Many, many thousands. I wont spend another cent at an ACE again. Somehow, this particular store in Aptos now has a manager who is completely mismatched with her role. Rachel really should not have a customer-centric role, especially as a manager. I am sorry for the rest of the staff, who have been so helpful over the years, and whom Rachel embarrassed. Rachel reflects very badly on them and on ACE as a company. I am shocked and disappointed. I would welcome the opportunity to discuss this with an upper-level executive of ACE.Jack L, Aptos CA
4.5
Student Activities Center
6500 Soquel Dr, Aptos, CA 95003, United States
I miss going to school here! Cabrillo is a great school, it has a great location, wonderful profe...
4.4
Alliance Physical Therapy
7887 Soquel Dr ste d&e, Aptos, CA 95003, United States
They are awesome! I have had some surgeries other issues and they help me every time I would say ...
4.4

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