Verizon in Paso Robles

Review №1

2024-05-17 02:37:40

My sales person was amazing. I am old, and not good at technology. She spent extra time and had extreme patience in explaining and demonstrating the new phone, and helped me get the data from my expired phone.Most people don’t go above and beyond for a stranger, but she did. Such a person is a rare find and makes me glad to be a Verizon customer.

Review №2

2024-05-22 04:18:51

Amanda did an amazing job setting up my phone. She was very pleasant and knowledgeable. She also double checked everything was correct as she went along. She answered all my questions and offered her service if I had any further questions in the future.She also offered many accessories that I might need for my new phone.Amanda is an asset to your team!!Thank you,Charla

Review №3

2024-04-10 01:53:49

The manager of this store is really great. Kind and extremely knowledgeable and helpful. I can’t say enough good things about her. And I work with Quan today and he was the same kind knowledgeable helpful. It’s a great work environment as well as for customer service and satisfaction.

Review №4

2023-11-26 05:39:47

Amanda was amazing! She explained all my options and was pleasant and professional. Although I paid full price because my trade-ins were worthless, she made my experience a positive one.

Review №5

2023-03-28 05:39:45

Walking into a phone store has never been a great experience for me. Every time I go in to a location i feels like I’m dealing with car salesman always trying to get me into something that I don’t really need. However, my experience with the ladies that work there was amazing. They talk to me about all different kinds of phones, and I never felt pressured into getting anything that I didn’t need. My mom was actually the one who told me to come into this location as she had to work with them before and honestly, I don’t think I’ll ever be going to a different Verizon store. The girls who work at this location are truly phenomenal and so well trained and just have such great personalities. Honestly, I’d pay just to come have a conversation with them. They made my phone shopping experience. The best experience left with a smile.

Review №6

2024-05-19 02:10:35

Juan was awesome, so helpful & knowledgeable. He was great!

Review №7

2023-04-16 21:45:51

I what to give a shout out to the Verizon store on Theatre Drive in Paso Robles, Ca. They are an amazing Team there! Clarissa went above and beyond in Customer service to help me activate another phone line on my husband’s business phone after he accidentally dropped in the lake. She navigated what needed to be done on the phone with their Customer service, so I didn’t have to try to figure it out. It was so awesome and saved so much time! In short, I happily recommend this store for an efficient experience. THANK YOU,Lisa

Review №8

2023-11-26 22:07:57

Was clear that I was not purchasing today and yet they still treated me as if I was a valued customer and was buying the best of everything. They did not try to talk over my head and I would trust anything that Gabriel or Clarissa has to say.

Review №9

2023-05-18 01:30:54

The worst customer service ever when I called to change my service from post paid to pre-paid. I was on the phone over an hour to 5 different people. What I wanted was to pay less and get more data. They get 1 star.After the change was made, the next day I couldnt make or receive telephone calls or texts! So I went to the Verizon store in Paso Robles, where Junior tried everything he knew, from paying an additional $10 initially as I had been incorrectly charged, until he called tech support who then had to call a higher tech support. So, again after over an hour and a half my phone was working. The Verizon store in Paso gets 5 stars. They always do! They are very helpful in there.

Review №10

2022-11-27 02:29:48

I have been going to this store for a very long time now and recommend it to everyone on Verizon. When you go in, ask for Cheyenne. She is helpful, patient, and not only willing to answer all of your questions but knows what she talking about. This store makes going in to deal with your phone super easy.