Presentation on Map Reviews Nearby

T-Mobile in Auburn

4.4 (170) 1850 Grass Valley Hwy #15, Auburn, CA 95603, United States

Categories

Cell phone store
Cell phone accessory store
Internet service provider
Telecommunications service provider

Location on the map

Auburn, Placer County, California, US

Phone: +1 530-823-1915
Site: https://t-mobile.com/stores/...

Opening hours

Monday:Closed
Tuesday:10 AM–8 PM
Wednesday:10 AM–8 PM
Thursday:10 AM–8 PM
Friday:10 AM–8 PM
Saturday:10 AM–8 PM
Sunday:10 AM–5 PM

Edit info

Total reviews rating 4.4

170 Reviews for T-Mobile 2024:

Review №1

2023-06-30 00:44:21

A couple of days ago we talked to Lilly & Kevin about different plans (very friendly and customer-focused) and decided to go with T-Mobile. Today we went in the store and Wayne took care of us. He made sure that everything worked. He answered our questions very patiently, even synced the new {FREE!} phones with our old phones. We kept our phone numbers as well and once we left the store we could immediately use the new phones flawlessly. Amazing service and truly outstanding customer service! Thank you!

Review №2

2023-10-24 18:52:21

Nobody ever answers the phone here. It says theyre open online. Been calling since 10am. Its not a holiday and its Tuesday. Its now past noon and nobody will answer still. When you try to leave a message it says mailbox is full. Guess Im buying my new phone at Best Buy. 🤷‍♀️

Review №3

2023-06-27 15:08:03

Signed up for fixed wireless…didn’t work well and I cancelled my account and returned my equipment within the 15 day trial. They were supposed to credited me, but ended up billing me. They said because I closed out my account, they could not credit me. I was just following the service rep instructions…Very disappointed with T Mobile, I thought they were better than this.I wanted to add, the T Mobile store employee was very, very good. He knew his product and was helpful while purchasing the service. This poor review is towards T Mobile billing system and process. For example, for the two weeks I had the service, their website would not allow me to create an account…they said it was an issue with their site, but it wasn’t fixed in the two weeks. Their 14 day free return process is not clear with their service employees, I guess additional training is required.

Review №4

2023-12-23 02:55:07

These kids work so hard there !! The stuff they put up with all day...amazing...amazing people Thank you for everything you do...

Review №5

2023-08-14 23:40:46

Not coustmer friendly. I have been there multiple time for the same thing. Always short staffed. And they dont know what they are doing. I would suggest going to another T-mobile store.

Review №6

2023-07-16 21:52:24

We already had a contract with them. And we were upgrading our phones and plan. We went there at 1 PM and got out of there at 5 PM. That was completely ridiculous and should not take that long! T-Mobile needs to get it together : (

Review №7

2022-07-22 22:37:46

My iPhone died so I got help from these guys about the replacement process. Started using my old phone, but it was not receiving any text messages and after 2 days of that it was getting really frustrating. Wayne, the manager, has helped me before and is wicked smart. He redid a bunch of configurations and now my texts are working! Great to have someone this text savvy at your store in management!

Review №8

2022-06-05 20:54:33

Phone got stolen, thought I lost everything because I hadn’t backed up my phone in a while. Went in and was met by a lady named Victoria. Not only was she super kind and fun to talk to, but she also helped me set up my new phone and recover everything, including text message conversations and pictures of my friends who passed away last year. ❤️ So grateful to have met you Victoria! You are amazing. 😁

Review №9

2023-01-29 19:18:22

Their home internet router does not support port forwarding/IPV4 so if you want to play video games good luck. These reps gave bad information (not only about the home internet but also about moving lines from one account to another), didnt get back to me when they said they would look into it, and keep deflecting me to call customer support.Nice people. Not helpful.

Review №10

2017-03-02 22:47:56

Seriously, these guys are amazing! Wesley the manager is always super helpful. Hes creative and resourceful in working out plans to meet our business and personal phone and hotspot needs. The other guys (especially Michael and Wayne) are great too. We love the service too! I cant recommend T-Mobile and the Auburn store guys more highly!

Review №11

2015-06-28 18:41:34

We had a an awesome experience... we were in the store twice -- once for information and the second time to buy. We got excellent help from from Ian, and when we came back to buy our phones and set up our plan, he stayed 90 minutes past his shift to get it all done for us. Everyone in the store was friendly and helpful. We even brought our 2 standard poodles with us and nobody had a fit about having dogs in the store. This was the best phones store experience Ive ever had and so much better than buying online.

Review №12

2016-12-13 00:15:08

Had a wonderful, fun time at the Auburn T-Mobile. Ethan helped me and was very kind and patient with my needs. Wesley is always happy and ready to help me every time I come to the store. Michael was very helpful as well and very polite. Love the staff at the Auburn store. They make every visit very enjoyable.

Review №13

2017-01-25 23:30:48

Came in to t-mobile to pay my phone bill and was met with two very polite and helpful young men. Store Manager Wesley and sales Associate Gerardo were able to take of my needs of paying my bill as well as adding a new phone line to my account. They were very professional and very prompt in taking care of my needs. Truly is appreciated having a phone carrier with nice and informative employees. Thanks Kevin Toney.

Review №14

2017-01-26 01:48:47

These people were all pretty awesome, and Clay was very helpful. The employees even offered their personal cables and water and made it a very pleasant environment to hang out while they dealt with my phone. So props to the T-Mobile staff!

Review №15

2021-06-12 04:46:02

Since switching from Verizon to T-Mobile in September, 2020, Ive experienced nothing but poor sales, higher bills than I was promised, terrible organizational communication and note-taking, and managers failing to call me when they say they will (on four separate occasions). Repeating whats already been said in other reviews, avoid this store. Ive been very unhappy with the service and even the corporate Customer Support does not support or correct decisions made by in-store personnel.

Review №16

2019-11-28 03:24:19

Just cold-called me at 7pm on Thanksgiving-eve, trying to pressure me out of my superior grandfathered plan, by having me schedule an appointment tomorrow (Thanksgiving) to go over their new inferior plans... Fail dude, fail.

Review №17

2019-11-14 05:22:56

My experience with getting my new IPhone went so well after Kayden helped get it all set up. It was busy in the store and his colleague was asking for help and he accommodated the customers and his coworker in such a timely manner. He was cheerful and polite and he was super precise when applying my screen protector to avoid annoying bubbles. Kayden provided a welcoming atmosphere and I will certainly tell my friends to go to T-Mobile in Auburn!

Review №18

2021-03-10 16:03:45

Worst T-Mobile ever save yourself the time and headache and go absolutely Anywhere But Here. The worst customer service I have ever experienced. Even went as far as telling me that T-Mobile is ripping me off and he laughed about it. I now driving extra 30 minutes out of my way just so I dont have to experience this store.

Review №19

2017-02-01 05:45:27

The staff member that helped us, Clay, gave us exceptional customer service. He personally helped me set up 8 different lines for near four hours and most definitely was the kindest and most helpful staff member weve talked to here. Would definitely recommend this shop and staff member. Thank you Clay, you rock!

Review №20

2020-03-10 04:47:41

Highly recommend ORDERING ONLINE or OVER THE PHONE.The rep switched to a new customer in the middle of our transaction so that he could make more COMMISSION off of the new customer. It’s clear they ONLY TRAIN SALESMAN not reps who care about good customer service.Very unhappy of this experience. We had even brought it to his attention that he wasn’t finished with our transaction and he told us we have to wait until he’s done with the new customer.My instore experience at this location was DISAPPOINTING to say the least. I came in with my mother to get her a new phone the rep looked at her account, told her she had to pay the bill to upgrade so we did, and upon having a new customer walk in that wanted to start a new account, the representative gave us our receipt as quick as he could and then turned to the new activation customer completely forgetting that he had been dealing with us and still needed to sell us a phone. Having worked for the biggest cellular provider in the U.S. I know the rep saw dollar signs when the customer wanting to activate a new account came in.

Review №21

2019-10-06 15:20:25

Have gone to this store and worked with Wayne GM several times. Every time I speak with Wayne, he tells me one thing and then it comes out another way. Adding a 3rd phone line was free he said then my bill goes up. I realize it and ask him to check for me and he says he can’t look back that far and that’s what my bills always have been. Then he looks it up and sees that it went up the same month I added the 3rd line and just says he’s not sure but that’s the payment. Then I upgrade my phone a few months later and Wayne ask for a large down payment for the phone so that my monthly payment does not go up.... Here we are again with my phone bill going up after he says it will not... If you want a honest, straight forward answer for any questions you may have I recommend any other location.

Review №22

2019-11-24 01:50:53

Customer service at this tmobile in Auburn is excellent! Greeted with a smile which is huge! Definitely a happy customer. Got hooked up highly recommended you come see Wayne!

Review №23

2021-08-09 04:07:52

Worse than carnies! They say one thing on the phone and have entirety different pricing schemes in the store. And they not only want to run your credit score before they give you prices, but use all sorts of tricks to steer you away from lower priced options. My wife and I had to take showers after leaving there, as we felt so violated.

Review №24

2016-12-19 23:01:34

New to this town (Auburn, Ca) and to this T-Mobile store #4022 Auburn, Ca. Gerardo was the T-Mobile customer service that helped me correct some issues with my account. He made a couple of phone calls to other stores and customer service and was able to help me get my issues resolved. He was super helpful and deserves recognition for excellent customer service. Thank you

Review №25

2020-03-19 17:32:44

I allowed my Samsung phone to limp along for some time because I really liked it and was reluctant to change it. I finally had to when it would no longer connect to WiFi and I went into the Auburn store for a replacement. Travis helped me and he was so friendly, professional and patient that I cannot give him anything but 5 stars. I am some what technically challenged, so he helped me transfer all the info from my previous phone, which was not an easy feat because of no WiFi access and the fact that I have probably saved every message for the past 4 years!! He tried several different methods. I was literally camped out in the store for over a couple of hours and he kept checking back with me in between customers to see if everything was uploading. He kept apologizing and showing concern for my time and none of it was his fault. When Travis had to take his lunch break, Jarrod stepped in and continued to help me and he is also very friendly and professional. Eventually, they were able to transfer as much as they could and I left a happy, thankful customer. I really appreciate these guys!!

Review №26

2019-12-31 20:44:09

It was a great experience going in. We went in to pay our bill an then walked out with free tablets. Thanks to a promotion we didnt even know we qualified for. Wayne an zane were really nice an took care of my mom an I. Helped my mom with her new tablet an answered all her question. I recommend going in an seeing what you qualify for.

Review №27

2017-01-04 19:49:43

Came into the store not knowing what I wanted and was quickly assisted by Wayne. He was very knowlegable and knew all about everything I was looking at and helped me even set up my emails and new passwords. Highly recommend seeing him. I am a customer for life! Thanks auburn Tmobile!!!

Review №28

2016-12-24 21:52:11

Went into Auburn tmobile a very dissatisfied customer, was assisted by Wayne and I could not be happier! Always a pleasant experience with him and Mike was very helpful as well. Good job guys!

Review №29

2016-11-24 05:45:15

Had an outstanding experience because of a compassionate and competent staff. My expectations were greatly exceeded by the work of Ethan, Gerardo, and Micheal.Ethan took exceptional care of my issues and myself alike.Would gladly recommend this location to any and everyone with a mobile phone.

Review №30

2017-01-20 00:58:08

Very Long story Short: If it wasnt for Waynes assistance today, I would be a VERY unhappy customer. He was calm and he put up with me. Thank you Wayne for your excellent customer service.

Review №31

2017-03-09 21:38:58

Nice guys, sold my tech challenged mum a phone without trying to swindle her.Also, Clay went so far out of his way to try and get the contacts transferred from get ancient Windows phone to her new Android. Great customer service.

Review №32

2017-05-19 18:50:56

Wayne is the best guy at this location super chill and helpful I highly recommend him if you come to this location they are fantastic. I swapped from post to prepaid and they took every step to ensure confirmation and security of all my account changes.

Review №33

2018-11-24 21:55:59

Needed new sim card for my new phone that my neighbor gave me bc my screen shattered. My day became great bc the manager Wayne made my life better easily transferring my data, pics, and even text messages to my new phone. Fast, friendly service, and respectable employees that every store should have. Thank you guys for being good people!

Review №34

2017-04-27 02:10:19

Clay and Gerardo were extremely helpful took time to explain everything and did not let me walk away confused and unsure on my decisions which I actually changed several times on them, very patient, the other associate Marissa was also very helpful with answering my many many questions lol high five T-Mobile team. As a cell phone customer for the last 17 years I have never felt like I was ever getting what I actually payer for!

Review №35

2017-01-24 00:21:05

Okay so the customer service at this location is way above and beyond what you might expect. Clay laid out all all of my options and found the best option for me with zero hassle, and Wesley helped immensely with finalizing what I needed. I wouldnt have walked out that door as satisfied as I was without them. Incredible service. Go here.😃

Review №36

2020-07-11 08:13:58

When I went i opened the door and 4 of 5 young men huddled 1 without a mask & tells me you need a mask to come in. Even when I said I cant due to medical conditions. These young men are rude and have no clue what they are doing. They are losing the store money. I would have signed up a new account if they had a display phone I was interested in and they act if the phone doesnt exist. The rudeness and hate has to stop!

Review №37

2017-03-15 00:49:09

Wesley and Kevin are exceptional customer service representatives for T-Mobile. I have been in the store many times they have given nothing but the utmost service. I would be very estatic to see the store be given highest benefits from the excellent customer service.

Review №38

2020-03-15 22:18:17

The store gave me insurance when I said I didnt want it. T mobile paid me back but I will not go to the store again. They made a sleazy move and I do not appreciate it. Theyre like the Wells Fargo of phone stores. Itd be better to get your phone online or use a different phone company.

Review №39

2022-04-13 18:36:57

Hannah and the manager were FABULOUS to me.One who is tech challenged.Bless their Pea-Picken-Hearts.I got a GREAT DEAL.THANKS AGAIN.MRS. KRIEGER

Review №40

2022-05-17 20:31:21

Miss Jazmine was the most amazing person working in the store,very kind, friendly and very professional,lots of knowledge in her field,I appreciate everything she helped with, thank you for all your help.have a blessed day.

Review №41

2023-04-15 00:46:53

Rude disrespectful and absolutely disgusted by your employees who sit there and make fun of elderly people with disabilities right Infront of there faces! Absolutely disgusted!

Review №42

2023-05-08 16:46:23

Hit it just in time. Only 2 people to help customers, one knew everything and the other was in training or slow. It took me 45 min to get my services.

Review №43

2017-04-15 17:36:59

This store has such a positive vibe. Super friendly and helpful staff. Clay was my salesman and explained everything I needed to know. I felt very informed and that it was important and valued as a customer. I highly recommend this store, the staff and Clay.

Review №44

2017-01-10 02:44:06

Mike was extremely helpful in switching my account from AT&T. The service was prompt and I was able to transfer my number with no issues at all. Thanks, man! Looking forward to my new service wih T-Mobile!

Review №45

2017-03-11 00:13:19

Went in here after a horrible experience at another t mobile location. Spoke with Wayne who explained everything perfectly. Wayne knows his stuff! Very knowledgeable and professional. All staff seemed happy.

Review №46

2017-03-02 04:59:01

Clayy did such an outstanding job setting up my phone. I had a dilemma. I loved my broke phone but I needed to exchange it. He made sure to run a thorough test to make sure I was making the right decision. Note 4 are very difficult to come by. I want to thank T-Mobile for finding an additional Note 4 for me. Thank you clay.

Review №47

2019-07-21 18:07:08

Really unhelpful at this store. Being an ex T-Mobile employee myself its very disappointing seeing people so unwilling to go the extra mile. I loved doing everything I could for customers and I definitely dont see that pride in their work here.

Review №48

2016-12-13 02:42:38

Wesley and Wayne were extremely helpful in setting up my business plan. Very excited to be moving over from the V company to T-Mobile!

Review №49

2017-01-11 21:13:20

Wesley was super nice and helped me out very nicely. He is definitely a multi tasker! Explained everything smoothly as well.Thank you,Jessica Whitaker

Review №50

2023-05-02 01:27:06

A good provider. I have Metro and have great reception MOST of the time where I live.

Review №51

2017-02-11 03:29:41

Wesley Michael and Wayne and Drago are the best customer service employees T-Mobile has as far as Im concerned weve had issues with billing and they have been over backwards to make it right

Review №52

2017-05-16 01:31:46

I felt very welcomed when I walked in. Everyone here was very nice. The person that stood out to me the most was marissa c. She helped me find the phone I wanted and showed me step by step how to work it. Very friendly environment.

Review №53

2018-01-08 17:29:14

I went in after my samsung s8 screen randomly quit working. They were no help and blamed me for the screen not working.(no cracks in screen)Then they couldnt get my note 4 phone to accept their sim they were trying to sell me. Then they attempted to sell me another phone without letting me know my phone was still under samsung warranty. Took phone to a repair shop and they told me it wasnt my fault and to go through warranty. Phone is being fixed by samsung(bad logic board) for free. Ive been with tmobile for over 15 years and this is the worst money hungry store ive ever been too.

Review №54

2016-12-13 00:32:14

Wesley and the Auburn T Mobile store were fast, friendly, and knowledgeable what more could you ask for this day in age, well honestly not much, so five stars is more then deserved!

Review №55

2017-03-04 23:29:21

I had great experience with the Manger Wesley. He was able to help me and meet my budget needs. I would recommend t-mobile to anyone! Amazing customer service

Review №56

2017-02-16 02:38:00

Very helpful young lady, glad she was able to set up our new phone. Very patient and a great helper. Also proud she was able to set it up in Spanish 😊. Thank you Hayley

Review №57

2023-04-04 18:34:59

Auburn t-mobile staff are awesome very friendly and really helpful.

Review №58

2017-02-11 01:37:37

Wayne was amazingly helpful in getting me set up with a new account. Switching over from Verizon was incredibly easy thanks to him.

Review №59

2017-03-20 23:37:39

Talked to Wayne, very helpful. Got me the best deal and the best phone for what I use on a daily basis. T-Mobile still a personal favorite!

Review №60

2019-03-20 23:09:20

Changing accounts is a pain. Some devices cannot just be switched to the new account, they must be returned and a new one sent to you (ie a Cellspot). Get real T-MOBILE 😠. I now know why there are many other cell services out there, its easier to switch than to update your account. Sheesh!

Review №61

2021-10-09 23:34:00

That was the quickest and easiest transaction Ive had so far with this company. The staff was helpful and everything worked out great.

Review №62

2017-03-11 23:22:00

Went to the Auburn Tmobile today. Wesley was amazing. The best phone experience ever. Will definitely recommend my friends and family to come to this store

Review №63

2018-06-19 04:16:45

Great customer service. Staff was very helpful and kind to everyone in the store, not just who they were working with. It was very welcoming. Ill go back for sure

Review №64

2017-03-15 02:48:33

Michael was very helpful and assisted me with every need. Kevin had some great knowledge of the product. Very much enjoyed laughing and having fun at this store! Thank you guys

Review №65

2017-03-02 04:15:56

I dread these events and view setting up new accounts for anything much the same as a root canal. But Hayley made the experience very pleasant, helped me with everything I needed and laughed at my terrible, morbid humor :) thanks so much!

Review №66

2016-12-13 03:00:19

I had excellent customer service with both Wesley and Ethan. They both went out of their way to help me get the phone, and everything I needed! :)

Review №67

2021-02-23 20:15:35

Incredibly bad customer service. I have never walked out of this location happy. Under staffed, and the staff they do have doesn’t care. This location is 100% the reason I’m canceling my service as soon as my contract is up.

Review №68

2016-12-18 00:03:39

Wesley is the best! We only like to deal with him. He always goes above and beyond. His patience is amazing. TMOBILE is our favorite!!!

Review №69

2021-03-10 15:41:37

Do not go to this T-Mobile. Worst customer service ever extremely rude workers cussed at me hold me that they were ripping me off and he thought it was funny. Not very knowledgeable people either. I have tried this store multiple times every single time it is all bad.

Review №70

2017-03-11 20:04:34

Wayne and Ethan are absolutely great! Helped me with any questions I had today. Will def. be coming back with anything else I need. Thanks guys!

Review №71

2017-04-10 20:38:50

I went to T-Mobile today with lots of phone issues and Clay helpped me out and solved all my phone issues and questions, I would Recommend him to anyone!! Thank you Clay!!

Review №72

2019-10-24 01:53:34

Kayden was awesome. Super helpful, fun and friendly! This is the only T-Mobile store I’ll ever come to

Review №73

2019-10-31 02:55:13

Kayden and Wayne were very professional and hooked our family up. Will definitely come back to this store for our next upgrades

Review №74

2017-02-21 00:14:40

Staff at this store have been fantastic. Clay, Gerardo, Wesley et.al helped me with a complex return transaction. Thanks guys. Ill be back in a year.

Review №75

2017-02-07 19:42:43

We worked with Hayley today at our tmobile store and she was awesome I would recommend this store and working with Hayley to everyone....thanks tmobile.

Review №76

2021-11-02 14:01:13

Very difficult to work with.Setup was botched and they had difficulty correcting it. However after multiple calls I am now happy.

Review №77

2017-01-19 01:08:14

Clay helped me set my new phone up. He was awesome. Explained everything and made everything easy to follow.

Review №78

2017-03-23 02:06:46

Wayne was very helpful during my last visit to T-mobile. Highly recommend coming here!!

Review №79

2017-01-15 00:36:08

Have worked with Wayne and Wesley a few times now and they are by far the best associates at the Auburn tmobile store.

Review №80

2019-11-25 22:57:36

Kayden was outstanding he took care of all myproblems and provided other options but he fixed my phone for me. Will recomend

Review №81

2021-02-14 22:20:30

Ive been with T mobile for 5 years and have always been happy with their customer service and cell coverage.

Review №82

2018-04-16 03:40:47

This center has the best staff! Wayne and Robert are very patient and knowledgeable...I dont know what Id do without them.

Review №83

2017-06-01 20:19:32

Switched from verizon and was helped instantly. My man Wayne answered every question and gave great explanations. Definitely a great place to go

Review №84

2017-02-19 23:18:25

Ported over from Verizon. Was a customer there for over 20 years. Wayne made it very easy. Thanks T-Mobile and Wayne.

Review №85

2017-02-05 03:05:20

Michael, Wesley, and Ethan were a joy to work with. They provided great customer service and were very attentive.

Review №86

2017-04-22 23:10:43

Clay and Gerardo are THE BEST EVER. Very knowledgeable and friendly! I should of left AT&T a long time ago.

Review №87

2017-01-23 20:01:37

Tmobile is the best and so are the employees Clay is awesome and knowledgeable. If I could give 10 stars I would.😊

Review №88

2017-03-09 21:41:16

Clay at the Auburn store was extremely helpful. He tried everything to sync my old Windows phone with my new Android.

Review №89

2016-12-30 02:03:05

Wesley always comes through with great customer service. I can always count on him for great information and help! Thanks Wes!

Review №90

2017-07-05 23:21:21

Had a good time at the auburn T-Mobile Kyden assisted me and he did a great job.

Review №91

2016-12-11 05:15:04

Very helpful, best phone buying experience ever. Wesley and Ethan were very accommodating and knowledgeable.

Review №92

2017-12-09 18:45:40

Dustin helped us out he did a super great job we will be back mobile is the best!!!

Review №93

2016-12-09 02:49:34

Best customer service ever from Gerardo. Come see this guy, he will hook you up with a great deal.

Review №94

2017-02-13 22:52:01

Wayne did a great job on the phone and switching service from Sprint to T-MobileTHANK YOU WAYNE!!!!!

Review №95

2019-10-23 22:36:03

Everybody at the store has been wonderful the time Ive been there. Kayden was absolutely amazing.

Review №96

2020-10-12 20:03:06

Excellent, I appreciate all of There Help..Very Informative...thats way I have Been with T Mobile with them the Past 17 Years...👍👍🤙🤙

Review №97

2016-12-17 19:34:17

Awesome service! Everyone is welcoming and very helpful. Definitely would recommend everyone to come here for help with their service or to start up their service!

Review №98

2017-01-24 21:15:46

Clay did a great job helping us. Great customer service.

Review №99

2016-12-12 23:15:48

Extremely personable and helpful.very very knowledgeable about his product. A great asset to tmobile.

Review №100

2016-11-28 01:02:23

Great customer service and helped me with everything I had to have help on. Great store. Great employees.

Review №101

2017-08-18 21:26:38

This store is awesome. Wayne the store manager and the auburn employees are very helpful and knowledgeable. Thank you!

Review №102

2017-02-22 01:28:37

Wayne assisted me and my family today. Very friendly and a amazing personality

Review №103

2018-03-13 17:41:46

This store is very friendly and helpful. Thank you Sabrina for setting up my Bluetooth.

Review №104

2017-02-02 23:05:40

Clay was helpful at the t-mobile Auburn CA...if anyone needs help he is guyThank you

Review №105

2018-05-30 02:40:08

Great guys excellent service. Happy as a clam. Thank you Robert and Wayne!

Review №106

2017-01-22 04:03:59

Excellent service! Very happy so satisfied with Waynes customer care!

Review №107

2014-10-31 17:40:07

Horrible customer service. The one person working was talking to her friend for 20 minutes before I was ever acknowledged. Dont come here

Review №108

2017-03-15 03:54:42

Auburn t-mobile always has the best help! Mike helped me fix my problem quickly.

Review №109

2017-03-04 04:16:31

Clay was very helpful and gave us awesome service. Would recommend this branch!!

Review №110

2022-04-01 21:45:27

I came to tmobile for cellphone and now added home internet. All good!

Review №111

2017-02-28 23:47:17

Clay, was very happy to help me out. Service with a smile. Ill be back.

Review №112

2019-03-12 22:18:17

Im a novice and Wayne was great to assist me and took care of all my needs! Thank you!

Review №113

2017-11-01 16:19:00

Isaac was very helpful and knowledgeable. This is a really good T Mooble store!

Review №114

2017-02-13 21:03:23

Hayley was very professional and friendly. I would definitely ask for her next time!

Review №115

2017-02-10 20:08:50

Wayne help me out he is awesome!!also hayly was very helpful as well thank you guys..

Review №116

2017-02-14 19:29:52

Thanks to Wayne at T-Mobile for the excellent service making my visit smooth.

Review №117

2017-03-18 21:19:17

Excellent service. Wayne was great and answered all my questions.

Review №118

2016-12-21 19:17:52

Wesley was the best help I have ever had in a phone store and great at multitasking

Review №119

2018-03-05 00:21:14

Great experience. Nice employees. Wayne is super cool!!

Review №120

2017-02-10 21:43:19

Todays shopping and service experience was easy and pleasant thanks to Wayne!

Review №121

2017-02-04 05:07:11

Clay and Mike had a lot of patients with me learning the smartphone. Both need a big raise .

Review №122

2016-12-13 02:07:46

Great performance awesome help Wesley Ethan and mike welcoming

Review №123

2017-03-15 02:33:40

This is an amazing place where you could get your phone . There nice and funny and help you so much ...

Review №124

2016-12-10 03:35:32

Thank you so much for taking time for me Ethan Wesley Gerardo you all did a Great jobThanks

Review №125

2018-10-13 21:23:33

They are great. Great service, fast and knowledgeable. Thanks Staff!

Review №126

2016-12-12 20:18:25

Michael was super helpful and hooked me up with good stuff. :-)

Review №127

2017-05-11 22:37:22

The staff are so friendly and helpful. They go way beyond what they probably should. Thank you.

Review №128

2016-12-21 20:39:28

Quick service from Wayne and Wesley. Found the perfect phone for my son

Review №129

2017-12-11 00:22:35

It took a while to get what I needed... Ive been there before and there were some employees that didnt really know their products

Review №130

2016-04-20 03:24:13

Very helpful and knowledgeable employees they know what theyre doing with the phones

Review №131

2017-06-24 21:41:27

Friendly staff that is knowledgeable. Great experience with Clay

Review №132

2017-02-22 23:48:48

Wayne he wuz really hopeful to good job thank u

Review №133

2017-01-11 23:46:21

Great serviceWaynes very professional and knowledgeable

Review №134

2016-07-22 00:58:09

Always a pleasure doing business there, very friendly staff

Review №135

2017-01-21 22:54:41

Wayne was. A great help couldnt ask for a better representative 10+++

Review №136

2016-10-22 19:25:16

Wayne and Ethan are very informative and willing to help anyone.

Review №137

2017-02-26 21:45:33

Wayne helped me out, did a great job!

Review №138

2017-10-01 18:41:42

Only two workers available, we never got seen and we were not greeted nor checked in

Review №139

2017-02-10 21:42:45

Wayne was great made my time here wonderful

Review №140

2017-12-09 18:43:33

Dustin helped us today he was a huge help did everything I needed

Review №141

2016-12-14 04:03:26

Excellent service and great sales pitch. 10/10 Id come here again

Review №142

2017-03-14 19:05:06

Wanted an Iphone and got a lot of help on top of it with great attitudes.

Review №143

2021-09-07 22:36:06

Nice staff, very helpful with problem solving.

Review №144

2020-08-08 21:16:59

In and out quickly getting my parent new iphones. Thanks.

Review №145

2016-07-20 22:13:26

Great customer service. Nice, friendly & fast.

Review №146

2017-01-05 01:54:00

Wayne is SO friendly, amazing employee

Review №147

2019-10-31 02:53:41

Kayden and Wayne are doing awesome job

Review №148

2017-02-19 23:26:58

Very helpful. Wayne was great :^)

Review №149

2022-08-29 17:21:07

Friendly and helpful staff.

Review №150

2017-05-30 08:59:16

Friendly service and generally very helpful.

Review №151

2017-02-05 22:32:56

Wayne did an excellent job.

Review №152

2017-02-19 23:22:59

Great help from Wayne with changing plan

Review №153

2019-01-08 04:28:50

Very friendly and always helpful.

Review №154

2017-03-22 22:34:24

Great experience Ill recommend to others

Review №155

2017-03-05 01:53:04

Stop by, Wayne was a big help!

Review №156

2017-01-29 22:35:32

Wayne was a great help!

Review №157

2017-04-01 21:02:36

The customer service is AWESOME!!

Review №158

2021-04-17 23:41:29

Bad experience with Holten.

Review №159

2017-03-22 22:31:04

Wayne was awesome!!!!! Thanks

Review №160

2019-03-16 17:05:14

ExcellentMiranda helped a lot.

Review №161

2016-12-15 20:27:32

Super helpful and efficient.

Review №162

2017-05-21 23:38:26

Good service, horrible coverage

Review №163

2018-08-04 18:41:18

Love the employees at this location

Review №164

2016-12-18 17:32:47

Always very helpful

Review №165

2017-04-27 20:40:12

Marissa was great A++++ service!!!!!!!!!

Review №166

2021-05-28 01:39:58

Great

Review №167

2016-12-17 04:16:29

Excellent

Review №168

2016-12-20 20:05:19

Good service

Review №169

2022-09-27 11:13:20

Good. Servisio. Although. A bit. Slow. But. It. Important. That. Tea. Asen. In. Account.

Review №170

2017-10-11 19:19:54

Good service and very friendly