Presentation on Map Reviews Nearby

Office Depot in Napa

4.4 (79) 211 Soscol Ave, Napa, CA 94559, United States

Location on the map

Napa, Napa County, California, US

Phone: +1 707-258-0280
Site: https://officedepot.com/stor...

Opening hours

Monday:8 AM–8 PM
Tuesday:8 AM–8 PM
Wednesday:8 AM–8 PM
Thursday:8 AM–8 PM
Friday:8 AM–8 PM
Saturday:10 AM–6 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.4

79 Reviews for Office Depot 2024:

Review №1

2024-01-13 21:25:53

Office Depot is a safe and friendly environment to shop and have ones copy and printing needs taken care of. They have a wide variety of supplies and tge service to get you set up and on your way. Thank you for having a store in Napa, Ca.

Review №2

2024-03-27 22:29:01

Great place to get what you need. And the cost is much better than other places Ive ventured to.

Review №3

2024-03-09 23:03:04

Employees are rude and completely inept. Not one person in the store could figure out how to print out a 1 page pdf document. What a joke.

Review №4

2023-03-26 23:11:56

My experience was fantastic today. I went for a specific item and needed some assistance finding it. Help was easy to find and took me right to it. Check out associate - Jaylie - was incredibly kind and helpful. Great job associates, you made this business a pleasure to shop!

Review №5

2023-09-08 19:55:41

I came in to send back an item via FedEx, but did not have the return label with me.Toni came to my assistance and guided me through the process of sending the label to the in-store printer so that I did not have to return to my office and make another trip to the store.Toni is an excellent employee!Thank you!

Review №6

2024-03-27 22:09:37

The workers there were a big help for my aunt and me. Shoutout to Bryan😊

Review №7

2023-09-15 18:12:29

Returned equipment that didnt work same day for a refund, now refund not being processed and INCREDIBLY rude associate at Napa store wouldnt listen to me and told.me to go my bank. He clearly didnt want to be bothered. Broken products, terrible cutomer service. Stay away!

Review №8

2023-05-11 22:59:08

Hands down worst customer service I’ve experienced. The store is constantly under staffed, orders are not processed on time or in their “guarantee” window, orders are not fulfilled accurately so when you arrive to pick up (as a time saving effort) you end up spending more time than just shopping. Staff has no concept of customer service; they are curt, rude and unable to do their jobs appropriately. Don’t waste your time or money here,

Review №9

2023-05-21 21:02:07

Great customer service. It is hard to find these days, but I’m grateful I found the help I needed for my printing job. Good job Napa team. Keep up the good work. Loved those smiles while helping out.

Review №10

2022-08-31 15:32:37

This store is huge and feels like there are not alot of employees, But the new manger is doing a great job helping if hes sees you looking for someone or something. Keeping an eye out for us! Good Job Marcos!

Review №11

2023-04-01 17:40:59

Ordered online. Price checked deal against competitors. Office Depot had stock and best price. Placed order. Drove to store. Item was ready by the time I got there.

Review №12

2023-10-22 19:47:47

Bait and switch Webb site shows one price available rings up much higher when you in person and snoops have trouble locating items shown in store

Review №13

2021-08-03 01:51:45

I went into this store today extremely frustrated having had multiple problems elsewhere with getting supplies and getting some items shipped.Becky was a breath of fresh air!! She resolved ALL my issues quickly and efficiently, with a friendly helpful attitude!5 stars for Becky!

Review №14

2023-05-17 13:15:08

We were able to find the printer we wanted with the help of staff. Staff was kind, resourceful, and knowledgeable of the products. Made shopping an ease.

Review №15

2021-09-28 16:31:26

The employees at this Office Depot were so kind and helpful. I came into to pickup a printing project and realized I had made a mistake on my end. They were so generous and helped me resolve the issue even though it was completely my own fault. I would absolutely recommend this location for all your printing needs!!

Review №16

2023-03-12 03:00:46

Staff are always helpful and never fail to greet you when you enter the store. They have a great selection and I always find what I need.

Review №17

2023-10-06 19:44:36

It was a fantastic experience my needs we’re totally cover with a big smile and a lot of knowledge

Review №18

2023-03-21 19:14:41

All personnel are nice, friendly, and helpful. I come here 3-4 times a week and have never had a problem or have had a negative experience.

Review №19

2024-05-02 18:23:35

Not very helpful in the print department.

Review №20

2022-03-30 12:43:37

I went into mail a couple of letters and I needed envelopes. She gave me two #10s...for free! I bought some stamps and prepared my letters and she dropped them for me. Very good customer service right there!!

Review №21

2023-06-06 20:53:47

Very helpful people in print Dept! Office Depot stays open later than other shops and has better prices.

Review №22

2018-09-25 21:01:32

Great Customer service! Welcomed when entering and immediately asked if I needed assistance. Thanks you Jesse (9/25) 1:50p for taking care of my desk needs and being friendly as well as helpful. Please recongize.

Review №23

2024-02-14 21:45:46

Great Customer Service!

Review №24

2023-07-07 19:34:45

Exceptional customer service with a difficult copy project demonstrating determination, tenacity, equipment troubleshooting skills and intelligence

Review №25

2023-02-23 20:48:37

Very nice and helpful people. Reliable and a joy to work with. I dont know what I would do without them.

Review №26

2023-08-02 00:35:43

Great customer service. All the office products one could need one place.

Review №27

2022-11-03 15:15:12

Staff is great here, however for the size over the years this location has become poorly stocked with inventory and feels overall gloomy when you walk in.

Review №28

2018-10-13 06:58:00

Have you ever had a day that was not so good? Have you ever had your computer crash and your secondary computer mal-function? I just did. It was not fun!So, after finding someone to make a house call I got the news - I needed to shop for a new computer. Ugh, what do I do now? I had the expert recommend the type of computer to get. That was just the beginning of the story.I went on line, I went to several stores, and all I could think about was how much work I could not do.... It is not often that the experience I had next happens in a retail store.I dragged myself to Office Depot in South Napa and walked up to a sales associate. I said, I need to buy a new computer. I handed him the specs. He did not tell me his name but for the next hour and a half he attempted to help me in the store to find one that I could take home.He then took me to their store computer and began to help me sort through the options on line. During this time he showed me time and again that he understood my needs.Success! He found one on line.He found one that I could purchase with my Amazon Prime Account. He found one at a lower price. He found one that shipped for free. Not once did he complain. Not once did he allow another customer butt in. He even offered to change his lunch hour when I told him I would have to come back with the correct account information to make the purchase.Where do you get that kide of service? Jake, thank you and I hope you get a promotion and many new fans (customers). You were a breath of fresh air. Customer service personified!We could all learn from you!

Review №29

2018-11-27 20:34:40

I had a wonderful experience at Office Depot. My husband and I were purchasing a computer which can be a frustrating and daunting task, which was made very easy with the assistance of Sahil, a Technology Specialist.When we were purchasing programs for our computer we had already had items in mind and he was able to guide us to a more affordable and better product as well.We walked out spending money we didnt want have to spend due to our old computer crashing BUT Shail and his colleagues truly made us feel like we walked about getting a good product for our money.I failed to mention it was Black Friday fairly and busy in there and still received great service. Well DONE!

Review №30

2022-05-20 20:40:12

Sam and the team at Napas Office Depot, print department, are great to work with and so conscientious. They help make our exhibits look great!

Review №31

2022-07-23 14:33:20

The associates were very helpful and polite. The store was also very clean and well stocked.

Review №32

2018-09-03 15:40:00

Very frustrating when employees refuse to make eye contact, or go to customers seeking help. I literally had two different employees avoid me as I walked towards them. I should not have to chase employees down to ask for location of products.

Review №33

2022-07-17 18:03:26

Staff was courteous and helpful. Ordered ahead and product was ready and waiting. Process was smooth and quick.

Review №34

2023-10-08 22:15:53

Refused return because I bought it online. Also employees didn’t know how to process a return.

Review №35

2022-05-28 20:37:08

Very friendly and helpful staff, just a bit hard to navigate the store.

Review №36

2022-02-06 20:37:22

Always timely, professional and efficient. I appreciate this team at this store so much!

Review №37

2018-05-16 02:30:43

This place always has everything I want, and online i spend hours getting choice product. Theres so much you can do here. Love it.

Review №38

2023-06-18 00:39:10

The staff are very friendly and knowledgeable. thank you for all your help.

Review №39

2023-09-01 21:03:49

It is really, easy to shop at Office Depot. Everyone is so knowledgeable and ready to help you.

Review №40

2022-03-04 00:39:11

The team at the Napa store is responsive, understanding and their customer service keeps me coming back. Thank You!

Review №41

2022-09-16 17:34:55

The staff was friendly and helpful during my short visit.

Review №42

2022-02-23 20:16:08

Be sure of price as check out is often more than posted price. Simply point out the discrepancy to check out person and they will correct it.

Review №43

2023-02-10 02:14:43

We always find what we need. Everyone there is helpful and friendly!

Review №44

2018-10-17 02:20:46

Jay was so helpful. I sent a package to my daughter and Jay looked for the best pricing to arrive Friday.

Review №45

2019-07-15 01:43:07

Good store but I wish they didn’t close so early on Sundays

Review №46

2022-07-23 12:57:38

Staff knowledgeable, almost everyone bilingual,. Printing services great.

Review №47

2023-10-27 19:41:26

Employees not very knowledgeable on filing cabinet supplies

Review №48

2018-08-04 05:27:28

I was really sad when online it said my favorite pens were on sale and when i went to pick some up they were full price in store...and all the other pens were on sale

Review №49

2019-01-31 02:53:36

Helpful staff, better prices the other office supply stores.

Review №50

2022-05-20 19:33:53

Product price and service and location make this the place to shop for office products.

Review №51

2022-04-07 19:17:37

Easy to find what I needed, staff was helpful!

Review №52

2018-02-16 22:34:55

Very helpful each time I have been there.

Review №53

2023-01-20 22:56:00

The Associates are outstanding and extremely helpful!

Review №54

2022-04-23 19:14:35

Great service and just the printer I was looking for.

Review №55

2023-05-11 18:58:39

Excellent Service and Prices

Review №56

2022-11-17 18:24:49

Professional and timely.A quick and painless experience

Review №57

2022-10-16 15:37:17

Jason in the Tech department was extremely helpful!

Review №58

2022-04-17 21:57:32

Sales clerks are very helpful and friendly.

Review №59

2023-03-11 20:14:58

Great customer service.

Review №60

2017-01-25 18:20:07

Very convenient and with great customer service people.

Review №61

2018-10-03 10:50:36

Friendly, helpful staff. Found what I was looking for.

Review №62

2022-07-21 18:54:10

Excellent service and inventory.

Review №63

2023-02-05 02:17:30

Beautiful! Extremely satisfied

Review №64

2022-09-03 21:49:11

Always polite staff.

Review №65

2023-03-03 00:14:14

Office depot has everything I need

Review №66

2018-07-16 02:30:59

Bad attitude by some people working there.

Review №67

2018-06-09 15:20:11

Super friendly & helpful

Review №68

2017-05-04 19:47:39

Good place for supplys

Review №69

2022-09-22 04:26:34

Great Experience

Review №70

2016-05-07 15:25:42

Has a limited amount of products.

Review №71

2023-04-20 23:45:51

Ask for Toni.

Review №72

2019-02-07 21:04:26

Had what i needed for cameras

Review №73

2018-07-04 22:43:56

Very poor collection

Review №74

2018-05-26 18:22:15

This place is big

Review №75

2018-09-04 23:55:24

Good stuff

Review №76

2020-07-17 18:39:27

Friendly staff

Review №77

2017-02-16 23:19:23

Organizational skills

Review №78

2017-05-06 07:58:01

As expected

Review №79

2023-10-16 00:03:29

Excellent service