Presentation on Map Reviews Nearby

Next IT Solutions in Irvine

4.6 (76) 140 Progress Ste 250, Irvine, CA 92618, United States

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Location on the map

Irvine, Orange County, California, US

Phone: +1 800-820-4313
Site: https://nxt-it.com/

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.6

76 Reviews for Next IT Solutions 2024:

Review №1

2024-05-02 17:14:07

What can I say about this company? They are an amazing group! Very helpful and insightful! The customer service far and beyond exceeded my expectations. I was accustomed to the routine monotone and unenthusiastic nature of IT, however, at NEXT IT, you get an incomparable blend of equable yet professional approach that you dont encounter at many businesses.With that said, I want to mention Justin, Jonathan, and Mohammad, who were particularly pleasant, friendly, and competent. Thank you very much for the great experience!

Review №2

2024-05-31 17:21:07

Next IT has helped us overcome all technical issues that we have encountered. The team is patient and willing to explain everything to individuals that do not have a strong background in IT. Im impressed by their professionalism, responsiveness and attentiveness. I look forward to continue working with their team who are always able to provide effective and efficient solutions.

Review №3

2024-05-31 18:22:20

To say that we have nothing but a great experience in working with Next IT is an understatement. We previously worked with another IT company that had provided more damage to our firm than benefit and we decided to look elsewhere and decided to contact Next IT. In contacting Next IT, they immediately responded right back to us, their response time was quick and this is something that we value greatly because our firm is completely remote and relies heavily on the internet, software, and our devices working to their full potential at all times. So anytime we have an issue, it needs to be fixed immediately because if its not then, we are unable to have a productive work day in general.We were able to communicate to Next IT the problems we were experiencing and they jumped in quickly and efficiently to resolve our issues. They are very hands in when it comes to resolving the issues and take it as far as they can before trying to involve us in the picture if ever needed.We could not have found a better team to work with and look forward to seeing the growth in our relationship as our firm continues to expand.

Review №4

2024-05-10 20:49:16

It has been a pleasure working with Next IT Solutions an Exceptional IT Solutions firm, starting with their comprehensive IT services, and I must say, the experience surpassed all my expectations. starting with their initial consultation to implementing every task, great Team, Talented and passionate about technology and making our work as efficient as it can go, always providing us with the latest updates to our software.Free on-site visits!!!What stood out for me is Their dedication to customer service Satisfaction.Moreover, their responsiveness and availability are unparalleled.In todays fast-paced business environment, having a dependable IT partner is crucial, and Next IT Solutions has undoubtedly proven themselves to be just that. Their commitment to excellence, combined with their technical proficiency and exceptional customer service, makes them a valuable asset to any organization seeking reliable IT solutions.Thank you so much Next IT Solutions! looking forward to what is next in technology with your amazing Team.Fatima ZantoutOffice Manager

Review №5

2024-05-02 22:37:39

Entering Next IT Services office felt like stepping into a tech-savvy jungle of innovation! The vibrant atmosphere buzzed with the energy of creativity and problem-solving. From the sleek, modern decor to the friendly team members swinging from one task to another, it was clear that this was where the magic of IT solutions happened. With their expertise and jungle-sized dedication, Next IT Services is definitely the IT superhero you want in your corner!

Review №6

2024-05-02 16:39:46

Next IT was a pleasure to work with. Very professional and welcoming individuals especially Justin and John Nicely. The teams commitment to excellence is evident in every aspect of their work. If you need IT folks they are the people to call!

Review №7

2024-02-26 20:19:48

I work for Fashion Furniture Rental and Next-It has been our IT support for almost a year now. This was the best decision we ever made, the onboarding was smooth. Next-It walked us thru every step and tech support is quick and knowledgeable. I appreciate that when they close a ticket, they explain what the issue was, so if it was user error, we can go back and train employees on what to do. We love there ticketing support portal and the fact that support reaches out in a timely manner. Thank you guys for taking over all of our IT needs, its so refreshing to work with an IT vendor who cares and really wants to understand the needs of their client.

Review №8

2024-05-02 19:37:53

Had such a great experience working with Next IT Solutions! They are very kind, professional, and easygoing individuals. Would definitely recommend this company to anyone needing IT!

Review №9

2024-04-01 17:10:23

Great experience! Their business practice is wonder! The owner Justin cares so much about working to build a great relationship with his clients! He is very knowledgeable about IT and cyber security as I am myself! Great person to work it!

Review №10

2024-05-03 21:23:08

Working with this team was an absolute pleasure! They were not only incredibly professional but also genuinely caring and attentive while being fun and communicative. Its clear that they take pride in their work. Such a great experience working with this team!

Review №11

2024-04-02 21:50:26

Justin and I have been collaborating on the right level of managed IT services for my venture-backed start-up. I have been impressed with his professionalism, candor, and deep industry knowledge. I would recommend him without hesitation.

Review №12

2024-04-01 22:53:56

Very prompt service for an IT support company! Every time I call in about an issue with my computer, I am talking to a technician in seconds and the problem is usually fixed right away. Bravo to their staff!

Review №13

2024-05-02 16:04:46

Next IT is a breath of fresh air. The staff is incredibly friendly, helpful and responsive. 10/10 would recommend to anyone looking for their Next IT Solution :)

Review №14

2024-05-02 21:07:44

I must say, the staff here are amazing and very attentive! Their dedication to providing excellent service is truly commendable. I highly recommend their services for businesses of all sizes!

Review №15

2024-05-02 19:41:35

Im really impressed Next IT solved my technical issue super quickly! Not only were the employees knowledgeable about the industry and hardware, they were really friendly to answer all of my questions.

Review №16

2024-05-02 19:38:20

Amazing services! Super efficient customer service and great hospitality. Thanks to John, Justin, and everyone on the team for a seamless experience! Highly recommend!

Review №17

2024-05-02 19:29:50

Had a great experience with Next IT solutions, they had great customer service, I can count on them and they were very helpful!!!

Review №18

2024-05-02 19:27:22

Very professional staff! Very welcoming and I felt comfortable. Efficient process start to finish! Will recommend others!

Review №19

2024-05-02 19:40:19

Lovely team and environment. Highly recommend to anyone in need of assistance and IT. Very helpful and informative.

Review №20

2024-05-02 22:36:08

I had the opportunity to work with Louis. He was everything that should be expected from a high quality company!

Review №21

2024-05-02 19:33:51

Next IT Solutions is an incredible company, that will help your campany greatly with all its technological needs!

Review №22

2024-05-02 22:37:12

I thoroughly enjoyed working with such a gracious and knowledgeable group of individuals. I highly recommend this amazing company.

Review №23

2023-03-28 05:18:36

My computer is just like the day I bought it now. They would call me to get permission to do things that needed to be done before they did it. They took their time to tell me exactly what needed to be replaced They are reasonably priced for what you get and more. very, very, friendly.

Review №24

2024-05-02 22:33:36

This team is rock solid, fun to work with, and professional. It was a pleasure from start to finish!

Review №25

2024-05-02 22:33:55

The team at NextIT are very nice and knowledgeable. Excellent to work with.

Review №26

2024-05-02 19:32:15

Great team! friendly and hardworking group of professionals dedicated to providing great service

Review №27

2020-09-05 00:54:18

We enlisted Next IT Solutions to help bring our office up to speed with new computers and internet as well as monthly maintenance. They were very professional and helped set up and install everything with little to no down time. The technicians were very friendly and knowledgeable. They were incredibly responsive and easy to work with. We would definitely recommend!

Review №28

2017-04-13 22:46:12

I never thought I would find someone close to home, who has what it takes to fix my computer. I searched Yelp and this was pretty much the only place that was open on Monday. I really did not want to give up my Gateway computer I just loved it and it wasnt that old. The place was close to home and easy to find so I would give them a try. My computer is just like the day I bought it now. They would call me to get permission to do things that needed to be done before they did it. They took their time to tell me exactly what needed to be replaced They are reasonably priced for what you get and more. very, very, friendly. They even showed me the parts they replaced to show me they werent scamming me. Very clean inside their business, I will use them again if I need a computer worked on. I could go on and on about these guys, they are great and polite and dont treat women like we are Air heads.Thank you guys,Karen

Review №29

2018-02-22 17:41:31

Next IT Solutions handled repair of my laptop in a very professional manner. The pricing wasnt cheap, but reasonable. In my case, I dropped off my laptop for service, but they can go to your home or business to perform the work as well. No appointment is required and in my experience they were able get started on my job that same day. I received a call saying it was ready for pickup the following day. I would definitely go back to them if I ever needed additional services.

Review №30

2020-09-08 23:33:55

Next IT is responsible for taking the operations of our non-profit from stand-alone systems and antiquated software, email, and scan functionality, to a fully integrated, secure, and HIPAA compliant Microsoft Azure Active Directory and Office 365 environment. They have completely transformed the way we conduct our daily business and have exponentially increased our productivity, internal and external communications, and our ability to provide services and respond to daily challenges in an increasingly difficult and demanding time. As it relates to hardware, they installed new computer workstations, connecting each to network devices and to Azure. As it relates to the network, they ensure security and monitor usage of the network as a whole and each device. As it relates to technical support, their ticket system is easy to use and very efficient. As it relates to pricing and the service level agreements they provide, the benefits far exceed both cost and expectations. As it relates to customer service, they are, quite honestly, the best in the business. Each member of the team, from the owners to every staff person and technician, are committed, driven, professional, reliable, and just really great to work with. Collectively, they are responsive to every need, are knowledgeable in every technical aspect of business, and united in the vision of the company, which is a commitment to the success of each customer they serve.

Review №31

2020-01-24 18:49:24

Next IT is a great company, with a fantastic staff. They have always taken care of all of our computer issues quickly and efficiently. Couldnt ask for better service, they are a great find with reasonable prices. I highly recommend their services.

Review №32

2016-02-10 03:00:11

Next IT & Computer Repair is incredible. Ive had so much trouble looking for a trustworthy and affordable computer repair shop. So many of the mom and pop shops seem shady and dirty wires everywhere, but Next IT is so clean and friendly and they fixed my laptop screen that broke when i dropped it and made it good as new in a week. Super inexpensive and there customer service is amazing. They kept me posted on everything. Love Next IT

Review №33

2024-05-02 16:27:05

Next IT is an amazing place! Solved my problem instantly, highly recommend!

Review №34

2017-04-05 17:55:36

Very friendly people that want to fix your computer, as opposed to try to sell you a new one. I really appreciate that. They are efficient, dependable, and surprisingly explain complicated things in a very simple way to understand. By far some of the most reliable service I have received. Wouldnt trust my computer with anyone else.

Review №35

2018-08-25 03:56:00

The service is great. I travel through a lot of traffic to get my computer serviced here. Its definitely worth it. They saved me several times (different issues... recovering data from a corrupted external hard drive a year ago and most recently fixed my computers OS. And per my request added more storage to my computer). They are very reasonably priced for a wonderful service and trustworthy care. Highly highly recommend.

Review №36

2016-02-10 05:22:25

These Guys know what they are doing. Very Professional knowledgable and friendly. Theyll really take the time to explain and walk you through any tech problems you may be having Big or small. They really care about their customers and the work that they do.Ive had my phones and computers repaired through them for years and Id never go anywhere else. It located at a great spot with plenty of parking and their office is actually really nice inside. They get a lot of business but still manage to get your products back to you in a timely manner, everything is very well organized. Worth every penny.

Review №37

2017-04-24 19:35:32

I was looking for a local Data Recovery Company to try to save data on a ASUS laptop hard drive that wouldnt boot up. I looking on yelp for PC repair and data recovery companies and Next IT had great reviews, so I called and spoke to Justin about my issue. I decided to take the PC to them that day. I asked him to run diagnostics to find out why the PC wasnt booting up. They ran tests and determined that the Hard Drive was faulty. I asked if they could recover data off the hard drive and he said they could. It only took a few days, and I now have the data on an external hard drive. The PC was still under warranty I sent it back to ASUS for repair.I would highly recommend Next IT Solutions & Computer Repair to anyone looking for computer repair or data recovery. Justin and Josiah were really great to deal with, and the prices are fair. And the place is CLEAN! (Also, Josiah offered to help me get the old data back on my PC if I couldnt do it myself). Now Thats service!!

Review №38

2013-09-11 19:17:43

Last week was the second time that I had my older laptop worked on by Larson Custom PC & Repair. They did an excellent job both times. I would highly recommend this company to everyone. The price was very reasonable also. Very friendly company.

Review №39

2016-03-10 03:42:03

I highly recommend Next IT Solutions in La Habra, Ca. They are Very friendly and have excellent customer service. They care about their customers and are willing to work with them. They also do quality work that is hard to find. I highly encourage anyone to go to Next IT Solutions for their computer needs.

Review №40

2018-11-30 20:02:52

We took in our sons laptop which was covered under the insurance and our personal laptop which was not. Great customer service with both items, both items returned working and in a timely fashion considering it was over a holiday. Excellent communication. Highly recommend!

Review №41

2017-03-21 18:02:23

Excellent service. This team is very knowledgable and thorough. They have successfully removed and installed an entire network phone system with minimal downtime. Respecting the timing of our busiest hours they managed to move the job as seamless as possible. Next is very professional, our company is pleased and very thankful weve found and established a good source for our IT solutions.

Review №42

2012-07-28 02:57:44

I had bought a new video card online, and my power supply at the time could barely handle it, I had tried another computer store near Washington Middle School, and they tried to charge me 50 $ for a used power supply. I found Larson, and they sold me the same power supply for 20 $. A very nice store, which I plan on returning to to buy parts or have them build a custom computer for me. Very nice service, very nice people.

Review №43

2018-08-27 20:03:19

They really put the customer first in whatever they do. These prices are unbeatable and I don’t see why you would go anywhere else! I had just built my PC and these guys helped me with and questions I had before and during the process. The guys working are all so nice and helpful. Will definitely come back again!

Review №44

2016-02-24 23:28:46

Next IT: Great for you and me!When I found out what my darling Billy was up to late nights on his computer, I about just fainted. Besides his moral erosion and depravity, he also managed to contract a technological flu: a virus on our familys desktop computer. Dirty dirty things started to spontaneously pop up everywhere no matter who used it. We decided enough was enough and rushed this demon-spawn to Next IT since they are within walking distance of our home.Its not an easy thing to walk in there and actually discuss these obscenities channeling through our family desktop. From the start, Josiah immediately dispelled any embarrassments and made me feel at ease. Turns out, its actually a common problem and we werent alone. We discussed some options and he assured me I would have my computer back within a few days at most. Turns out they can even put software on there to block bad websites from our children! Phew! Stress off my shoulders! Not to mention that their pricing is as competitive as their charm!A few days later I was back and they had the family desktop ready for me to pickup! Took it home, plugged her in, and the pop-ups had stopped! Our family desktop had finally been returned to purity, and now we could rest peacefully knowing our children were protected from such filth. Thank you so much!Next time theres an issue theres only one clear choice for me: Next IT

Review №45

2012-04-01 00:49:38

Its been a long while, since iv been able to get anything from here, as I have moved far away, but Ryan is a excellent salesman with top notch customer service, and drives to help the customer all the time. Almost a year later he still remembered me, and he being the guy who basically inspired me into computer building, and partly technology in general, I was very pleased with the product I had recieved from Larson Custom pc Repair. Thanks for all that you do guys.

Review №46

2016-02-04 23:11:24

I went in the morning to receive an estimate for a D drive replacement. Josiah quoted me for parts and labor. He said he still needed to do a diagnostic and would call later in the afternoon. I received a call in the afternoon from someone other than Josiah. The price given to me for parts and labor had doubled. I went to pick up the computer and asked Josiah about the price difference. He explained that he was not responsible for pricing. I told him he should not be giving estimates, if he has no idea what he is quoting. I would have never left my computer for repair, if the price they gave me in the end was that initially. Josiah had an oh well attitude and said he wasnt responsible. WORST CUSTOMER SERVICE!

Review №47

2017-01-30 19:46:03

Fantastic service from the initial phone call. Friendly staff. They gave me a solid estimate before I brought my laptop in so I was able to budget accordingly. Id definitely use them again.

Review №48

2017-10-25 22:38:27

NEXT IT was recommended to me by a good friend 2+ years ago and I wouldnt use any other computer service. They are friendly, competent, and the pricing is fair. Also, quick turnarounds.

Review №49

2020-01-03 22:34:19

Sent in for repairs, turned out to be a dead CPU and, because of its age, would need the mother board replaced as well. Part is on backorder so will take a few weeks. No big deal, I have a backup laptop that will keep me going.Then I get a voicemail that the location is closing this coming Monday, my PC is in many pieces and they’re not going to be able to complete the build in time and I have to come pick up my disassembled PC.A location closing is something that should be disclosed BEFORE any service is done, not two days before it’s going to happen.Only time I’ve been to these people, and it’s certainly going to be the last.

Review №50

2018-11-30 18:15:20

Our experience with NEXT IT Solutions was a GREAT one! They are responsive, skilled, professional and timely. We most definitely will call on them to use their services again.

Review №51

2015-12-29 21:00:14

This is a business that does business with integrity, professionalism and a level of customer service that is far too hard to find these days. I trust these guys with any sort of problem I would face with my own computer glitches and recommend them to friends all the time. They stand by their word. They seem up to date on current solutions and available upgrades. They are what small business is suppose to be - businesses with integrity and a heart and soul.

Review №52

2016-02-13 22:25:28

Had my laptops hard drive replaced. Very knowledgeable and they explain everything very well, i also liked the fact that i paid the price we agreed on in the beginning, no supersizes when i went to pick it up. Justin was very helpful, thanks!

Review №53

2018-08-27 19:40:23

Ive brought several of my laptops here for every issue imaginable and Next IT has successfully fixed them each time. Great service, great attitude and great prices.

Review №54

2018-08-27 20:14:34

Without a doubt, the most professional service through and through. You get timely and understandable diagnostic results, allowing you to decide, without pressure, the next step to solve your issue. If you are looking for a well done repair on your computer, or If you are considering hiring a I.T. company for your business its a no brainier. Next I.T. is where you have to go.

Review №55

2013-02-09 20:51:14

*EDIT*Since they have been making a big fuss about my previous review and threatening to sew, I decided i would edit it. In the last review I decided to keep it plain and simple and just say that it died 5 time etc. Well, I guess i have to make it more clear now. What happened was I think 4 years ago he advertised a computer on facebook a computer for $300 or 350 Im not to sure because he only keeps the receipts for himself and doesnt give the customer one, but after about 6-7 months it crashed on me for the first time because of the power supply. Yes the seal was broken but the only thing added was an HD DVR which wouldnt really affect the power consumption as the computer didnt have a graphics card. After the first break down I decided to get a little $50 EVGA 210 and install it, which did fine and didnt affect the computer performance negatively. After that it broke down 3 more times from the power supply, and then the fourth time it was a dead motherboard, and this happened a week after the warranty ran out even though he would fix it for me anyways when it was the power. Due to it being the motherboard all of a sudden after the year warranty ran out seemed a bit weird but what ever. After that I needed money for a new computer so I took out the processor and noticed it was an AMD Phenom I when i remember the facebook post saying Phenom II, but again the customer doesnt get a receipt :/. Theres another post on yelp about a guy who got parts that were of lower quality then what he ordered but thats not my business. After a wrote my first review he called up my mom who he fixed a laptop for and said there was a $80 fee, not to mention my moms webcam didnt work after he fixed it when he really just installed a fresh windows 7 and forgot all of the hardware drivers. The End.

Review №56

2020-11-19 20:32:26

I stopped by the shop to get some information to protect my business’s computers. I was welcomed by a great and helpful team. I loved working with them and will do so in the future.

Review №57

2020-09-13 21:34:21

Next IT has been our trusted IT firm for several years. They are always prompt to respond, courteous and professional. I would recommend them in a heartbeat.

Review №58

2020-09-02 19:11:19

NXT-IT has been able to provide all of TMXs IT needs in an efficient and timely manner.We are a continuous project and have a lot of needs and demands & believe that they can be a long term solution for IT for our company.

Review №59

2018-07-24 17:16:14

I had an issue with these guys last week but the owners, Justin and Josiah, followed up with me to ensure 100% satisfaction. I really feel they took my complaints and comments to heart. I will definitely be coming back to these guys when i need something else on my PC.

Review №60

2018-07-21 01:57:13

The guys at NeXT are incredible in so many ways! And knowledgeable and friendly and helpful beyond belief. I love this place! I highly recommend stopping by to say hello, and checking them out for ANY and all tech questions and information.

Review №61

2019-02-21 04:08:36

I was so hesitant to trust anyone with my PC but Next IT was totally professional and honest. They didnt try to sell me anything, they gave me sound advice and looked out for my budget.

Review №62

2019-10-08 20:58:29

So happy to have found this shop, close to home. They were very, friendly, helpful, solved my problem and were reasonable. I will definitely use them again!

Review №63

2018-08-30 06:37:20

Very knowledgeable, quality work and reasonable price to repair my laptop. Will definitely be back for all my computer repair needs.

Review №64

2017-02-02 08:20:27

Be aware of this company they dont warranty the work.They came 2 times still have problems with the network had to get a different company to come and fix the issue.Also over priced. trip charge ++++++ STOP Dont call.

Review №65

2017-04-05 20:32:11

THIS PLACE SAVED MY COMPUTER! IT WAS DEAD FOR ALMOST 2 YEARS. FRYS TOLD ME MY MOTHERBOARD AND POWER SUPPLY WAS DEAD AND IT WASNT WIRTH SAVING. THEY FIXED IT OUT, REMOVED VIRUS FROM IT AND WORKS LIKE NEW AGAIN. WILL DEFINITELY USE THEM AGAIN FOR ALL MY FUTURE COMPUTER ISSUES. A++++++ :)

Review №66

2016-05-18 18:50:57

Awesome guys they fixed up my computer and gave me a great deal! Ask for Justin when you get there he really knows his stuff.

Review №67

2020-09-08 16:22:46

Next does an incredible job. They allow us to focus on our business and clients and not have to worry about tech problems or security.

Review №68

2016-03-01 21:03:04

I had an awesome experience with Justin. Super friendly and knows his stuff. I will definitely recommend to friends and family. Thanks again!

Review №69

2024-05-02 22:36:54

Super friendly team!

Review №70

2019-02-26 05:09:59

Tried to schedule a free consultation on your website. Your Captcha told me I was a robot and to go away.

Review №71

2020-01-20 23:21:33

These guys did me a great job, even on an older computer

Review №72

2019-07-29 00:54:17

Great company I really respect these guys

Review №73

2016-03-25 22:03:14

I am so happy to have found Next! Near by, personal, and so helpful!

Review №74

2018-07-18 17:42:48

Excellent service. Highly recommended

Review №75

2018-06-30 01:44:42

They are great service people

Review №76

2019-02-15 17:47:56

Amazing environment