Intermedia in Sunnyvale

Review №1

2024-04-08 16:46:00

After years of unsatisfactory service we finally changed providers. I was informed that somehow I did something wrong so that our account was not cancelled after our numbers were ported away. So I get to pay for an additional month of nothing, with no hope for refund.The phones we got though them never really worked correctly, and when we finally tried to get support from the manufacturer, they told us the phones were out of warranty. Sorry.Every tech support call we had with them took at least an hour. It never solved the problems. Another hour I will never get back. But the people were nice, even if ineffective.STAY AWAY.

Review №2

2022-04-04 19:19:16

After 5 years of service I would give it 2 stars however they do not want to refund me over $190 that they have over charged me for the past few months - they still have my account active after porting over and cancelling my service with them.Ooma dropped the ball when I was shopping for service and went with Intermedia and at first they were good - service issues happen however it started happening more and more and Ooma now has a 2nd chance and they have more options when it comes to using the phone, the desktop app using my air pods to take calls (something Intermedia still does not have) and using my ooma app to take/make calls from the office on my cell phone.Dont waste your time with Intermedia as they will overcharge you and then state they can give me future credit but not a refund? Ooma for the past month has been working out and wish they did not drop the ball initially and I wish I switched sooner!

Review №3

2023-07-14 16:40:12

I see that 3 years ago your CEO gave his own Company a 5 star review. This is a little like INSIDER TRADING.This Company is a nightmare.

Review №4

2016-06-20 22:56:32

I have been using intermedia for over a year now. Today I had a very complicated issue with our network and I was very impressed with the patience and professionally of their technical support. Special thanks to Chris C. for taking care of our phone system! Thanks Intermedia!!

Review №5

2016-11-10 18:12:07

Was looking at their cafeteria. Dual use can be used for meetings. They are sponsoring venue and refreshments for our next chapter meeting.

Review №6

2017-12-28 14:17:56

Work here)

Review №7

2016-06-16 16:13:11

Summer