BlackTie IT - Managed Services VOIP Services IT Support Cybersecurity Company in Irvine

Review №1

2024-02-20 05:42:13

When I first was introduced to Derek and his team, Derek was very through and answered all of the questions that we had since we are going through a lot of tech transistions with the company that I work for. Once Austin gave us the quote for our first tech project, I have been connected with Austin on all of our tech projects and he is the best of the best. Absolute solid guy to work with and cannot say enough about him. If you are looking for a tech company that will assist you with all of your tech needs, Black Tie is the way to go. 🙂

Review №2

2021-01-13 22:34:47

Derek and his team are one of, if not the most, experienced and efficient IT guys I have ever come across. Everything they did for us made our lives easier in every way. I cant say enough good things about Derek and his company. Highly recommend that everyone use them for whatever they can. Full on re-wiring and setting up of a brand new server, along with domain changes and various other tweaks that were requested. We TRIED to make it difficult for them but they had no issues with any of it.Thanks again Derek and to anyone reading I, again, highly recommend you use Black Tie IT for every area possible.

Review №3

2017-06-07 21:49:26

I found Derek on Google and called him to setup and install multiple computers for my home office as well as a security system that is integrated with those computers. Derek is a great guy and his technicians were very friendly and did the work in a timely manner. Derek also kept in touch with me after the job was done to make sure everything is working properly. He also setup a tracking system on his end to ensure that if there were any issues with the network going down at anytime hed be able to react and solve the problem quick. Overall I was very happy with his service, staff and the work performed. I would definitely recommend Derek to friends and family.

Review №4

2018-08-06 22:28:57

Derek Gentry of Black Tie IT has been a great IT consultant for many of the customers that I work with. He provides great recommendations that customers may not be aware are possible. He is professional and friendly and I always get positive feedback from my customers. He saved the day for one of my customers having issues with their network configuration. Highly-HIGHLY recommend reaching out to Derek for a consultation to see how he can help make your office more efficient!

Review №5

2018-08-07 17:19:43

Derek at Black Tie did an exceptional job when I started having computer issues at my business. I had him come in and take a look, he did the best he could at fixing it, but in the end I had to upgrade my computer. I am always so hesitant with IT companies/people because Im not computer savvy and always worried that Im being taken. Derek educated me on what he was doing and why and now I have a clean working computer and know a little more about computers and what I need for my business. A huge thank you to Derek for being knowledgeable, extremely responsive, and helping my business be more efficient! I would recommend Black Tie IT to anyone.

Review №6

2018-08-17 19:36:58

Derek was extremely helpful and communicative. I was trying to help build a new gaming desktop for my friend and used some old parts from a pre built pc but couldnt get it to work properly because the screen kept freezing. We kept trying to fix it for four days straight to the point we called Derek at night after his normal office hours for help. He was willing to squeeze us into his tight schedule for the next day and pick it up that night. Very satisfied with the work and dedicated effort Derek put into fixing our pc. In just a few hours he was able to get it up and running and ran tests after fixing it for hours just to make sure. Best technician around and I strongly encourage anyone with pc problems to get into contact with him. He was even willing to drop off our pc outside of his office area because it was not convenient for us to pick up. Overall, Derek is a fantastic technician and person. I called majority every pc technician in Irvine and could, with confidence, say he is the best around and definitely shows the most care in the work he does to help fix your every technical needs.

Review №7

2018-11-02 16:33:21

Derek is an amazing IT guy. I HIGHLY recommend him for any computer needs. He is fair, knowledgeable, and fast. He migrated our office from Gmail to Office 365 flawlessly. We couldnt be happier with him and his attention to detail and concern for his customers.

Review №8

2018-08-06 23:24:01

Derek is very knowledgeable and does excellent work for a reasonable price. After having problems with my former firm, I was leery of hiring someone new. Derek put my fears to rest. It is so nice to finally be working with someone who can do what I need and do it right.

Review №9

2021-01-14 00:39:33

I’ve worked with Derrick at Black tie for years, he assists my clients (veterinary clinics)mainly with internet drops and has always been extremely responsive and able to do jobs for me with very little notice. He and his team are always very professional which is important since my clients are trusting me to bring them the best quality and service.

Review №10

2018-08-07 01:00:43

I fell victim recently to some computer hackers who gained remote access to my personal computer. Derek from Black Tie IT was recommended by a nurse at my doctor’s office (of all places) and when I explained to her what happened to me, she told me to call Derek immediately. I did once I got to the parking lot, and he answered and on the spot, immediately started helping me with my situation. A huge weight lifted off my shoulders in the first 5 mins of talking to him; I knew I was in good hands. He came over an hour later to my home after normal business hours to personally pick up my computer and clean everything up. 5 Star customer service for sure. He spent hours finding and securing accounts and shopping websites for me. He works extremely fast and is available almost any hour of day or night. He also reconfigured our network at home, made all the necessary trips to Cox Communications to return our old internet equipment and get us set up with new and faster internet. Highly recommend him for all your computer/technical needs.