Zak Dental - Agoura Hills in Agoura Hills
Categories
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Dentist
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Cosmetic dentist
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Dental implants periodontist
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Endodontist
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Oral surgeon
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Orthodontist
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Pediatric dentist
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Periodontist
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Teeth whitening service
Location on the map
Agoura Hills, Los Angeles County, California, US
Phone: +1 818-991-9853
Site: https://zakdental.com/clinic...
Edit info
Site: https://zakdental.com/clinic...
Opening hours
- Monday:8 AM–6 PM
- Tuesday:8 AM–6 PM
- Wednesday:8 AM–6 PM
- Thursday:8 AM–6 PM
- Friday:8 AM–6 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 3.9
199 Reviews for Zak Dental - Agoura Hills 2024:
Review №1
2024-06-13 01:04:39The office staff is very friendly and helpful. The dentists are skilled and compassionate. I had a root canal procedure and also two extractions. Both went very smoothly and the results are great. Very gentle and knowledgeable dentists.I would definitely recommend Zak Dental.
Review №2
2024-06-11 17:00:05As mentioned by other angry patrons, they spread out your appointments and say that it is because of your own safety and insurance won’t cover your treatment otherwise. However, I believe that this is for insurance purposes to get the most bang for their buck. My insurance was expiring within a month and for this reason I wanted to use my insurance to cover services within a month, I was told that insurance would cover all of my medical expenses only to find out later that it’s not because of the separation of appointments bleeding into the next month. Oh and by the way, refuse the secret membership they want to automatically apply to your treatment plan. They will not refund you!
Review №3
2024-06-27 00:33:49I had an appointment but after the treatment my mom received I would never recommend anyone to go with this dentist. I cancelled my appointment even after they made me pay $600 upfront to reserve with an oral surgeon. From the initial appointment, I felt pressured to put the money down. However, after the heartache my mom has been experiencing, I cancelled. Unfortunately my mom still has to deal with them. She had to get dentures but to get the actual part was a mission. The first appointment was March 11, 2024 and it’s not till today April 17th 2024 did she actually get her dentures. The first time we went back, mind you they didn’t call to update anything, a week after initial appointment, (they had quoted a week to have it done) they said lab rejected the image, so instead of picking up the item, we go back and they rescan her. Third week in and they said the lab had made the item but broke. So we had to wait another week for the part. Smh! My mom received her dentures but instead of having the lab create it for her mouth she had to endure them fill down her own teeth to get them adjusted correctly. Not to mention they never disclosed that she wouldn’t be able to eat with them! What?! lol Maybe this is common practice but for people that have never dealt with needing dentures- all information should have been disclosed upfront. They also outsource their call center so you’ll never be able to call the office directly. Many times I’ve called the call center, wait on hold forever just to be disconnected.Understaffed, no type of organized/ structured bookkeeping, you set appointments and then the receptionist forgets or you wait an hour for your appointment! Smh. Shame on you. Please run somewhere else or you will regret it. I thankfully saw the red flags after the treatment my mom received and never got a thing done but she has to deal with them. I see the lack of communication, help, service and basic level of a good business! Go elsewhere.
Review №4
2024-06-12 16:24:53BEWARE. They will sell you a treatment plan and ask you to pay for it in advance. They have consistently failed to provide goods or services based on agreement. They ignored a scheduled May appointment and with less than 24 hours cancelled a June appointment. Nobody is available by telephone (in person), voicemails are not acknowledged or returned and they do not respond to emails (Naomi & Enrique). They are fraudulent and my complaints to the Better Business Bureau and California Department of Consumer Affairs - Dental Board are in process. Shame on you Zak Dental, refund all fees immediately. Do not under any circumstances trust, engage with, or utilize Zak Dental.
Review №5
2024-06-05 17:37:36Excellent care and planning for future treatments!That being said I have now completed the process for my new crown and I couldn’t be happier. Dr Bejleri did a wonderful job and the crown feels indistinguishable from my other teeth. Thank you so much to Dr Bejleri and the entire team!
Review №6
2024-04-27 19:17:54Front desk and technician were great! Doctor kept me waiting on a zoom and never showed up. I waited 30 minutes and finally had to leave. No explanation or apology. Was told by the front desk Dr would call with a follow up. That never happened. Wow. Terrible
Review №7
2024-03-14 02:53:09First time visiting Zak dental. My appointment was On time! Everybody there was extremely helpful and informative! Dr. Zak Was phenomenal with the Novacaine needle didn’t even feel a thing! He was personable and made me feel comfortable!
Review №8
2024-02-13 23:01:00Great place if you like having your dental treatments spanned across 3 or more appointments on different days! I’ve always gone to the dentist and had exam/cleanings/easy treatments done on the same day. I had my exam/X-rays done one day (with a consult with a dentist over zoom, it was fine but weird) then I had to come back and take MORE time out of my work days to come and get my cleaning along with what I thought was my treatment as well. They did my cleaning and then told me I needed to come back FOR A THIRD TIME to get my treatment done (was cavity prevention fills, very easy and fast to do). Told them there’s no way I’m doing that and to give me a refund for the deposit I put down for the treatment. Absolutely insane to ask someone to take off work/school three times in order to get done what could have been completed in one appointment. (Are they charging insurance for each visit so they get more money out of us? Makes you wonder if there are shady businesses practices going on) Waste of my time, money, and energy. Avoid this place, go somewhere else where they respect your time!!
Review №9
2024-02-22 04:25:54I must say the front office girl who also took my x-rays is phenomenal. Great sense of humor and very smart. The dentist today was so gentle and also friendly which to me is the best of a not so fun place to visit. I highly recommend this office!!
Review №10
2024-04-07 16:25:50I made a big mistake to come back to your clinic. You advertise that you are not drill the patients teeth. Instead of changing my old crown. You destroyed my teeth. Now I cant drink room temperature water, I cant chew food. And said you dont accept tips but you ripped me off $450. What kind of dentist you are? You even gave me the receipt from Simi valley clinic. I never been that clinicHow evil 😈 you are