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WOWRentals in Big Bear Lake

4.7 (95) 40055 Big Bear Blvd, Big Bear Lake, CA 92315, United States

Categories

Vacation home rental agency

Location on the map

Big Bear Lake, San Bernardino County, California, US

Phone: +1 833-442-8268
Site: https://wowrentals.com/

Opening hours

Monday:10 AM–6 PM
Tuesday:10 AM–6 PM
Wednesday:10 AM–6 PM
Thursday:10 AM–6 PM
Friday:12–7:30 PM
Saturday:10 AM–6 PM
Sunday:10 AM–6 PM

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Total reviews rating 4.7

95 Reviews for WOWRentals 2024:

Review №1

2021-01-05 22:37:53

We loved our rental and cant wait to go back. It was very clean and comfortable. It as spacious and had everything we needed. Ryan was helpful in getting the reservation set for us and our timeline. We will definitely choose WOW again!

Review №2

2020-08-21 18:22:38

We loved our stay at the Canyon Crest Lodge (its the second WOW property we stayed in)! Everything about the house was absolutely perfect. We very much enjoyed breathtaking views from the deck while sitting around the fire table. The layout of the house was perfect, kitchen very nice, everything clean and shiny. Rental company is terrific - very responsive and easy to deal with. Highly recommend.

Review №3

2021-03-25 18:02:12

This lovely home is situated right on the lake and was spacious enough to accommodate three families with young children. We really appreciated the large open plan family/dining/kitchen area where everyone could gather and enjoy the antics of the babies. Each family had their own king-sized bed with private bathroom – with even a bedroom left over. The house, and particularly the kitchen is really well appointed and we found everything we needed to prepare meals. Best of all really is the location with beautiful views of sunrise and sunset right out the window. No matter the amount of bustle in town you can quickly return to the serenity and quiet in a matter of minutes. The house was perfectly clean, the management was responsive and we all agreed that we want to come back in the summer.

Review №4

2021-07-09 21:50:07

We just returned from our week long vacation at a lakefront house in Big Bear. We had a wonderful time as a family enjoying the many activities Big Bear has to offer. WOW rentals was easy to work with when booking. They withdrew payments as in the contract but it would have been nice to get a heads up message that the balance was going to be withdrawn as it was quite a large chunk. We arrived after 5 so the house was just open for us to enter. We were surprised to see other people on the property but WOW was quick to remedy that confusion.There were some issues with the property itself that we have already made suggestions about. The one area that WOW could have done better was regarding the trash situation. Considering the cost of this lakefront rental, it was very frustrating to have to drive our trash to a different location every day or so. I understand Big Bear has restrictions on how guests are not allowed to leave trash at the rental. However, this should be a service that WOW provides to their guests. We had 7 people for a week and we accumulated a lot of trash, which meant frequent drives to the trash collection site. I know other management companies and even private rentals that do this for their guests. I hope WOW will consider this service to their guests in Big Bear. Thank you!

Review №5

2020-12-14 21:50:23

We rented a cabin in Big Bear last weekend. How nice it was to come to a warm, clean house. Grateful for Wowrentals stuff to make it so easy. They send a message prior to our arrivals, we were in close communication a day if the arrival, it was just perfect! The property is gorgeous!Thank you for being courteous and professional!

Review №6

2020-09-11 22:01:40

We booked Mighty Bear Manor from WowRentals for a holiday weekend with a big group and had the absolute best time! I reached out to them several times before our trip to discuss various things and they were very responsive, extremely friendly & professional, and an all-around breath of fresh air. Working with WR was so different than other vacation rental companies because they really DO care about you. I will definitely use them again and again and again in the future. 10/10 would recommend.

Review №7

2020-08-09 16:24:03

Wonderful experience with WOW Vacation Rentals. Staff where very professional and making all aspects of trip planning easy and pleasant. The communicated with me prior to the visit, provided very helpful information and tips- easing my anxieties about traveling during Covid-19 pandemic. The property was amazing! Staff members where responsive to any questions and concerns. Although I packed so that so that I would not have to compromise on personal comforts, I was pleased to see the kitchen tools and supplies meet my picky standards. The home was very clean and cozy. The details exceeded the needs of my large family. Would definitely recommend and plan to use WOW Rentals again!

Review №8

2021-04-25 19:17:51

What a great experience!! Over the years we have rented at least 10 places in Big Bear and have never had an experience like this from Wow Rentals. Ryan and his team were incredible and made everything seamless. It was similar to staying at a 5 star hotel. Everything was clean, comfortable and all the amenities that you could imagine. We cant wait to use Wow Rentals again in the very near future. Thank you Ryan and Team!

Review №9

2020-12-07 18:09:03

My friends and I stayed at the beautiful 56 - CANYON CREST LODGE for my birthday weekend. This was my first time renting through WowRentals, but I have no complaints! The house we incredibly beautiful and the view from the deck was amazing! The house was everything I wanted, and more. They had everything I needed during our stay (except spices, besides salt & pepper, but the store wasnt far.)The neighborhood was amazing and peaceful. I would stay in this house a million times over. Due to the pandemic, the check in procedure was a little different but Ms. Shania made everything so simple and quick. Ms. Shania was very responsive and attentive, her professionalism alone is a reason I would rent with WOW Rentals again.

Review №10

2019-10-01 19:42:35

WOWRentals has been our property manager since purchasing a rental home in Big Bear. They came highly recommended and we couldnt be happier with their service. They have been quick to respond to the needs of our guests during their stay, and have been incredibly helpful managing our property and any necessary service calls. We feel lucky to have them keeping an eye on our investment!

Review №11

2021-05-06 19:55:58

My family had a blast in our stay at Big Bear. Wow Rentals gave us a very smooth check in process. They are very accommodating they allow us to have an early check in. I even park our extra car in their office. They did an amazing job! I highly recommend booking with them. We will definitely come back.

Review №12

2020-09-03 04:37:37

The team at Wowrentals we’re accommodating towards my situation. I arrived late on a Friday and they made sure I had all the information I needed to arrive in peace and with confidence that my weekend would run smoothly.. The location was extremely clean and well suited for a large group. The location in the complex was perfect as the pool and jacuzzi are directly in front of the property. The residence is close to downtown and right next to the lake as well. I whole heartedly recommend using Wowrentals and the properties under their management..

Review №13

2020-10-24 18:34:29

The agency was great from the moment of booking, calling to confirm the details of your visit. They were friendly, professional and provides great recommendations of places to go while in town. They communicated promptly when we had questions and were very accommodating even mailing us an item we left at the house. The property We stayed at was beautiful and can’t wait to go back. We will defiantly be booking through WOW again.

Review №14

2020-12-02 23:04:28

The house we rented had been shown by AirBNB as well, but Wow offered a better price and much better, more personalized service. The staff were very responsive to our concerns about Covid-19 and the house was extremely clean when we arrived. We were able to check in virtually as one of the staff showed us around the house on our cell phone. Everything was completely as advertised and more. We did make one small suggestion to owner of home, that the quality of the dishware and silverware (as well as little shampoos and soaps) was not same high quality of other amenities. We might also suggest that the watering of the lawns be done in early morning or even after 10 pm so that the ground is not soggy when residents want to walk on it. Pool was sparkling clean and easily heated to perfect temp. Checking in and out was easy. Couldn’t have asked for more!

Review №15

2020-02-20 19:57:42

My friends and I stayed at 52 - NEW! SUN AND SNOW CHALET in Big Bear over the Valentines/ Presidents Day Holiday weekend. We had such fun time at the cabin, which was surprisingly spacious for all ten of us and conveniently located by the village. We appreciated how we could walk just down to the corner of the street for any of our needs whether it was the market for general supplies, Leroys for snowboard gear rentals, or Village Pizza for a quick bite to eat. Checking into the property was quick and simple, and the manager was very accommodating even when we arrived late at night on Friday. The only issue we had was the hot water in the showers would run out quickly. Only the first two people would be able to shower comfortably while the rest of us were stuck with freezing cold water unless you waited until later when the hot water would replenish. Another complaint was the kitchen wasnt stocked as well as we hoped with condiments, like sugar and oil. But, that was minor compared to the hot water situation. Overall, though, our stay was a success and very much enjoyable thanks to WOWRentals!

Review №16

2019-07-08 16:27:03

Wow Rentals is genuinely the BEST rental company we have ever worked with.❤️ They are the most attentive, thoughtful and accommodating team we have seen and it makes such a positive difference in our Guests experiences.The homes are well prepared and cared for to ensure our Guests can create fabulous memories with their families and friends. We have had numerous comments from Guests about how Wow Rentals made such a positive difference in their vacation/getaway and that they are excited to return. Wow goes above and beyond to make sure that the Guests have what they need to fully enjoy their visit, but they also take fabulous care of the homeowners as well. Owners receive helpful suggestions from them when the landscaping needs a touchup and ensure that snow removal is always taken care of. Since we, as homeowners, can not be there 100% of the time (how would we then rent it out?), we leave our cabin in their very capable hands and know that it will be well cared for and enjoyed by so many. 🌲🐻🌲

Review №17

2020-09-23 18:45:05

Best vacation ever. We couldn’t do much in Big Bear due to COVID but it wasn’t a big deal since the cabins were absolutely stunning. It was more than what we expected and more beautiful than the pictures. Kitchen was fully stocked with utensils and cook wear even a few cleaning supplies. My family and I want to come back to this same cabin next summer. We have a huge family, more than 20, and everyone had a bed. Even had beds left over. The Cabins were very spacious and luxurious. My only complaints would be that it was pretty hot in the cabins. They didn’t have an air conditioner. It’s mid September and we expected cool weather but it was hot during the day. We had to keep the windows open all day in order for it to stay cool at night. First night we were all sweating in our sleep even though we had ceiling fans on. And also it would be nice to have more towels available, we had to constantly wash the towels that were provided. One last thing, we didn’t get the hot tubs that it says was supposed to be there. Everyone was bummed about that since there wasn’t much to entertain ourselves with during this pandemic. Wasn’t a huge deal, just minor things. Overall, so worth the stay!

Review №18

2021-10-29 17:49:43

We stayed at Oak and Luna in Big Bear, CA for my fiancé‘s birthday and it was amazing. From the moment we checked in at the WOW office, it was first class treatment the whole way. We also extended our stay one day without any hassle. I can’t wait to go back to Oak and Luna or another WOW property. Big thank you to Ryan and the team there.

Review №19

2020-06-29 23:56:16

We used wow rentals to book our big bear getaway! The company was professional and communicated well about arrival and departure instructions! The house we stayed at was amazing and clean! Will definitely use this company again for our next house rental!

Review №20

2020-07-31 00:15:05

We had a great stay at the Hidden Estate. The house was clean and had plenty of room and WOWRentals was very responsive. We needed another pan for the kitchen and they brought one out the same day we called. We also had an issue with the TV in the movie room and they sent someone out immediately to fix it.

Review №21

2020-01-16 21:40:21

Just stayed at Mighty Bear Manor this past weekend with a group of friends and children. We had the time of our lives! the cabin is beautiful and has a ton of space! the bedrooms and amenities were terrific! We are already planning another stay for the future!

Review №22

2020-09-15 02:02:26

The home and view was perfect for our family get a way. A super great set up with room for kids downstairs and we rarely saw them with the pool table, spa and shuffleboard the keep them busy. Evenings on the deck were absolutely amazing.

Review №23

2021-03-26 18:29:36

Our family spent three nights in the Pinecone Escape Cabin. We had an amazing time. With COVID, we have been very careful. We havent traveled since Spring 2020. So, I was very particular when picking a rental. WOWRental takes COVID precautions seriously and responsibly. When we first entered the property I was SO relieved to see how clean everything was. There was no impulsive need to wipe everything down. The cabin itself was thoughtfully furnished and equipped with lots of different activities and games for the family. My son loved the foosball table and air hockey table downstairs. We had everything we needed to make all our meals at the cabin. WOWRentals even provided us with a sled. The property itself is on a somewhat steep slope. The decline on the left side (if facing the property) is relatively gradual enough for sledding down, as long as an adult is at the bottom to buffer the descent. The decks are high up, so any families with younger children do need to be careful. The neighborhood was quiet. It is car dependent. Although, we did make a trip to the local zoo, we could have easily spent our entire time at the cabin and had been quite content. Our overall experience with WOWRentals was positive. They were always available and responsive. We would definitely rent from them again! Thank you for a memorable time!

Review №24

2021-04-29 19:58:18

I just got back from my trip and let me tell you, it was wonderful. My family and I were impressed with the property. Also, the team was very responsive and communicate well. Will definitely use wow rentals again. Highly recommended.

Review №25

2021-10-13 18:13:32

Very professional and friendly people in the office. When we had questions, via text, got replies in minutes, which was very cool.The house we stayed in was perfect for our family, and our son loved the swings, and being steps away from the lake was cool. Great stay.

Review №26

2020-03-06 21:08:25

We stayed for a couple of nights at LINAKER LODGE. It is a very nice cabin with everything stocked in the kitchen, bathrooms and throughout the house for our group! This cabin had a huge great room & kitchen and a separate upstairs game room to keep the kids entertained. We were very happy with our stay and we will definitely rent from WOWRentals again :)

Review №27

2020-09-30 19:36:38

I was mostly satisfied with how WOWRentals handled the experience with a few exceptions. There were several things broken in the place we stayed and when I pointed them out to WOWRentals, I simply received a thanks for letting us know text. A phone call would have made a much better impression. Also, when you spend thousands of dollars on a place, you expect everything to be in working order, or have some type of compensation for the inconveniences. I did, however, appreciate how Jessica interacted with me before the trip.

Review №28

2020-06-07 20:53:00

At Water’s Edge, our family had a great vacation. The rental, Water’s Edge, is right on Big Bear Lake complete with its own dock, stunning views, and waterside fire pit on sand. The house is spacious and well appointed, generous beds and bathrooms, an easy feeling for family fun. Planning a trip back, just loved it!

Review №29

2021-01-20 19:36:12

WowRentals have been a great host for me and my family during our stay at Big Bear. They’re quick to respond on the same business day. Next day, if it’s after hours. The check in and check out process were a breeze. I recommend booking with WowRentals, they helped us get a great deal with the cabin we stayed at!! Would definitely book with them again in the future. They provide a virtual tour and videos of the cabin. This helped a ton!!

Review №30

2021-10-27 20:16:30

We really enjoyed our stay here in Big Bear. Kymber was very responsive and nice. Mercedes, the owner is very kind and accommodating. This house was amazing, beautiful, clean, with supplies and perfect for our team and I will definitely recommend to folks! Thank you!

Review №31

2020-12-07 18:10:29

My stay at the PONDEROSA PEAK Location, was more than Amazing!! The pictures Do this Beautiful cozy home No justice its absolutely Beautiful!! The bunk room is incredible!!!! The view was Amazing, The home was Fully equipped with everything you need. Its Super kid friendly!! Close to skii resorts, food places and many stores and gas stations near by. Me and my Guest had a easy check in and check out, there was no need for me to call anyone for anything it was all well put together and communicated thru email perfectly. Thanks WOWRENTAILS for making this an smooth and Stress free successful Trip.

Review №32

2018-04-26 20:58:46

I rented the most beautiful home for my grand daughters 21st Family Birthday celebration. Everything was perfect. All our needs were met by the rental company. I needed wood, she had wood delivered. I needed a corkscrew. Immediately one was dropped by. I had a few questions upon arrival. The phone was answered and I all of my questions answered. I will use WOW rentals again and highly recommend them. Oh yeah, the home was immaculate. Everything was clean and fresh ! We had the best time and made a special family memory.

Review №33

2021-10-01 18:27:44

This is our second time visiting Lagunita Shores. I own AirBnB property in the area myself so I know how difficult it is to find quality housekeepers up the mountain. Whoever they are using here did a great job. Amenities were amazing and our weekend getaway for our family was a memorable one. Flawless check-in, stay, and check-out with friendly service. Nothing more you can ask for. Thank you.

Review №34

2020-06-07 23:30:35

We have used WOW twice now. They have been extremely helpful- first when our Airbnb fell through last minute and they got us into Wolf Lodge, and second when we came back to Water’s Edge. Once I texted saying I couldn’t find the wine opener and they offered to drive a new one over ASAP even though it was 8pm at night! Very responsiveWater’s Edge- This was our favorite vacation home ever! We have seen many homes on the lake in Big Bear and this has the best outdoor space- much more than just a porch- the back yard is flat with grass, down the path there are two sand pit areas with seating right on the lake. There is amazing tree coverage so you can have your morning coffee just steps from the lake, enjoying total quiet expect for a few birds, jumping fish, and early morning boaters, without baking in the sun, and feel you are in the woods and right on the lake all at once. The kids immediately found the swings and were running around the yard before we even unpacked! The Master Bedroom and bathroom are enormous. The kitchen is fully stocked with everything you need to cook for a big group. Trash compactor was actually useful since you take out your own trash per Big Bear ordinance. The large dining table means you can squeeze in 12 at the table, and 4 more at the counter on bar stool all at once. The living room is large and allows nice separation when you have a large group, and the Movie Room has a huge sectional and is even more separate. We BBQ’d and played board games on the deck table at night (FYI the bar tables are no longer there, but the dining table is - also bring bug spray!) and loved relaxing in the hot tub. We (unfortunately!) had to do some work while there, but I loved that we could all be in different areas, working or playing, and there was plenty of room between the kitchen table, dining table, living room, Movie Room, porch, grass, hot tub, 2 sand pit sand with seating, the dock not to mention the bedrooms that we could all spread out. Flat easy parking in the driveway and in the garage. You can probably park 5 cars. 5 min to village. We didnt ski but i would guess 10 min to slopes. Its worth looking at the map and seeing the short cut that keeps you off of Big Bear Blvd when there is traffic.Wolf Lodge- entirely different, in the mountains, much smaller for a smaller group but we enjoyed it. The deck with the hot top overlooking the trees and slopes at night was great. Quiet and peaceful. Game Room with basketball and darts was fun for the kids. Plenty of room and beds. Kitchen was fine. Cabinets a little dated but clean, well stocked and everything worked. Trash compactor again was useful since you take out your own trash per Big Bear rules. TVs are all in cabinets which is a little funny and dated, but we only used the one in the living room which was good, access to Netflix etc. Easy parking in the driveway. About 10 min drive to the Village. Would stay again.

Review №35

2019-07-05 19:51:01

WOW rentals cares about its guests! They serviced us with such integrity and genuine desire to please. We always felt well cared for. Reaching them was easy and their responses so helpful. We attribute our experience in Big Bear Lake to their care for us.

Review №36

2021-10-20 20:15:44

Family and friends had a great weekend at the Classic Lake House in Big Bear. Staff were prepared for our arrival, house was clean and welcoming, and they were responsive to my questions about amenities. I will definitely use them again.

Review №37

2021-07-01 20:43:09

WOW Rentals made the experience of renting a vacation house in Big Bear easy and seamless. The rental and payment process was quick and easy and they were very accommodating of our after hours arrival. They even met up with us at our convenience to finish up the rental process.

Review №38

2020-08-04 02:54:51

We stood at cabin MIGHTY BEAR MANOR. And it was great!!! They had everything you can think of that you will need for your family..... WOWRentals made sure it was clean and sanitized specially now with this Covid-19 easy for us to book pick up keys With no problems. It was a nice lil quarantine get away from home with a different Scenery!!!!!Will definitely book again soon!

Review №39

2019-07-04 13:48:33

I managed my own rental for a number of years. Was very concerned about using a management company and losing quality and oversight. Along came Wow rentals. After meeting the owner it was obvious he had a clear vision of what both owners and clients expect. I have been extremely pleased with Wow since turning my property over to them. The service has been outstanding. Our home has been kept in fantastic condition and I have been able sit back, relax and know everything will be taken care ofCraig

Review №40

2020-07-28 18:19:45

We thoroughly enjoyed our recent vacation through WOW Rentals! The check process was very easy. All questions and concerns were answered and tended to very quickly! We will definitely be using WOW Rentals again!

Review №41

2020-03-12 15:56:10

This was a duplex, by was sold to us as one place. Yes, the cabin was really nice and was very close to Big Bear (we walked to the slodes), but since we had a really big group, we had planned to cook as one group. In order to get from on side of the duplex to the other, we HAD to go outside and up a flight of stairs, then down a flight of stairs to get into the other side.If there was a double locking door between the two units, this would allow you to sell each half separately or as one unit, and making it SO much nicer.The kitchen was well stocked with cups and mugs, but they lacked a little on pots and pans.We had a great time.Thanks

Review №42

2020-07-29 18:34:12

This was our second stay in this Wow Rentals property. The house was amazing and well cared for. We had one small issue during our stay, but after notifying the staff they fixed it right away. Great service, great location, and would highly recommend.

Review №43

2020-08-05 18:19:56

It was a wonderful experience. They checked us in and on the following day they follow up with us to make sure everything was okay. I never had any other booking agency follow up during our stays in the past. Keep up the good work. Will definitely be back next year!

Review №44

2020-07-21 18:14:36

I rented a lake house through Wow Rentals. They had a great selection of homes and we found one that was perfect for our family. The check in and check out processes were super easy. The house was amazing and clean! I recommend using Wow rentals and we will be back!

Review №45

2020-07-18 21:58:46

Ryan was very helpful when we were looking for a long term lake rental. Took the time to show us places in person and we found the right rental for us. During the stay WOW was attentive to our questions with quick responses. We have traveled all over the Country and stayed at multiple locations. This rental agency is definitely in the upper tier!

Review №46

2021-04-07 00:18:28

This will be the 3rd time that I have rented with Wowrentals, and they do not disappoint. Check in and checking out procedures are clear and easy to follow, and they have been very responsive. Have stayed at mountain air retreat twice and lazy bear lodge once. Both are great with lazy bear lodge able to accommodate more people. I will always look at Wowrentals first when visiting big bear.

Review №47

2018-03-09 00:13:27

We stayed at Moose Manor and views were nice. Although, we paid over $2,000 for two nights only to not be able to make it up the driveway (seriously, not even with 4 wheel drive and had to walk all of our suitcases up 6 sets of stairs), to get told to use the neighbors driveway for parking but for the neighbors to come home and scream at us, all the way to a roof leak from the master bathroom down to the living room .... SO many problems. Definitely not worth the money

Review №48

2020-12-03 05:10:17

WowRental needs to ensure as the property manager that the properties are kept at a top quality. When we arrived at Boulder Bay Lake Chalet, the back screen door was not only inoperable and falling off the track, the screen had been repaired over eight times with silver electrical tape. Additionally, the handles were missing from the kitchen cabinets, windows were cracked and seals on the windows were broken in the bunk bed room where our child slept and the railing was broken making it difficult to navigate getting down to the dock. Also, it turned out that the internet didn’t work so I had to sit on the phone with Spectrum, the internet service provider, on Thanksgiving for over an hour and a service rep had to come to the home.The Wow property inspector who came to our home was extremely kind but she had indicated that these had all been long-term problems and that the contract prohibited up from seeking reimbursement on our $895/night stay. As a rental property owner myself, I’d be extremely disappointed in Wow but that’s just me. I have to assume that the home owner may not be aware of the necessary repair but you need to let them know or decrease your daily rate.We won’t rent from Wow again as it’s just not good business practice and I’d highly suggest making some integral changes or else no one will return to the property!

Review №49

2020-07-16 06:42:09

We simply couldnt have asked for a better stay, an easy 5 out of 5 stay! Im positive that anyone chooses to stay here will enjoy every moment of it with their friends and/or loved ones. From the moment we booked it to the moment we closed the doors behind us, we left with an amazing experience & memories that well always cherish forever.

Review №50

2021-08-29 23:02:32

I found the WOWRentals team to be very professional, communicative and responsive. I knew what to expect with my rental going in, had clear instructions during my stay and they responded promptly when a small maintenance issue came up in the middle of my trip.

Review №51

2020-11-20 22:54:49

Big Bear Lake Castle Glen Estates - 4th Year Wedding Anniversary Getaway November 17, 2020My husband and I celebrated our 4th year Wedding Anniversary in Big Bear Lake for the first time. We normally go to Hawaii and celebrate our Wedding Anniversary on the beach, but due to Hawaiis COVID-19 restrictions we decided to celebrate closer to home, Big Bear. We booked a two nights at 14 - LAKE VIEW LODGE IN CASTLE GLEN thinking that we were going to have a relaxing and peaceful stay enjoying the lake view, but instead of the view taking our breath away, we were shocked to see mice and droppings inside the garage and inside the house. We were disappointed that this cabin located in Castle Glen Estates the most prestigious area of Big Bear Lake having such a large rodent problem. As soon as I had the unpleasant encounter with the mouse inside the garage, I immediately communicated with a WowRentals employee to state the issue of a rodent problem. A member of WowRentals was sent the next day to put mouse traps. We had to wait until the next day for a member of your team to come over to put mouse traps. No cleaning cruel were sent to the cabin to clean up the mice droppings. Mice have definitely invaded the inside of this cabin. Diseases can be transmitted by rodents. Feces from mice can spread bacteria.Question to WowRentals.Are your professional cleaners really cleaning this cabin?Droppings were spread throughout the entire garage and inside the hallway cabin.I spoke to the reservation manager Jessica and business owner Ryan Bradley on 11/20/2020 they both told me that theres nothing that can be done. Ryan recommended not to come back to Big Bear because, every house has mice.WowRentals was fully aware of the cabins garage large door having a whole in the bottom, inviting mice to come inside the cabin. WowRentals still put this home on the website to be rented knowing that the garage door had to get fixed and knowing that mice could sneak inside the cabin at any time.Preventing and prompt removal of rodent infestation is key.

Review №52

2021-01-04 22:49:51

My family and I stayed at 43 - STARLIGHT RETREAT for the Christmas Holiday. We had a great experience with WowRentals - check-in was easy and quick which is really important during a long drive up the mountain. The staff answered our questions via text extremely quickly even during the holidays. We are looking forward to booking with WowRentals again next year!

Review №53

2020-12-30 21:11:58

TOTAL SCAM - stay away from these guys! We booked a reservation through VRBO who contracted out to WOW rentals. As our trip got closer, the stay at home orders in California due to COVID got stricter and forbade staying at vacation rental properties. I called them to inquire about their cancelation policy and was told they were not canceling rental properties and were essentially going to ignore the state orders.That left us in a bind because we didnt want to break the law. After a heated conversation with the owner Ryan, he sent me an email that my reservation was canceled because they wanted to offer the place to someone else. He said Id get a refund minus 5%. Our reservation was $7k, so 5% is almost $400. Keep in mind - I didnt give authority to cancel my reservation. He just canceled it outright.He canceled my reservation, immediately rebooked it, and still charged me $400. You could literally create a business by booking and canceling people all day long. What a scam.Horrible customer service, unethical, breaking the law, and thieves. I will be reporting them!

Review №54

2021-03-19 15:01:37

My Family and I enjoyed the stay. We brought what we felt we needed, buy you guys already supplied the lodge. Didnt have a TV in the in the 2nd bedroom, is my only thought. Everything else, was great.

Review №55

2019-05-11 16:30:42

We had a very nice stay in Mighty Bear manor. Were looking forward to or next visit. Thanks guys it was awesome

Review №56

2019-05-13 00:11:21

Nice property, better than expected. Check-in was easy and staff was great and responded to our questions quickly over the weekend. We would rent from this company again. Stayed at Lakeview Estate on Mallard Bay. Was perfect for our family of 6, but it could hold more.

Review №57

2021-04-14 18:57:34

Our visit to Big Bear with WOW Rentals was easy, frictionless and perfect! The Linaker lodge was the perfect home for our family and our Spring Ski vacation! We would use WOW Rentals again, and the Linaker lodge.

Review №58

2021-04-28 19:36:33

Amazing stay! Guys weekend and we had 15! Place was definitely big enough and great enough! Definitely will be back. Enough towels, and sheets. Kitchen had so many supplies!!! AMAZING isnt enough for this place!

Review №59

2020-05-07 04:37:56

My family went on a trip to big bear and we loved the accommodations. The house we rented was very clean and nicely set up. We had a blast and we will definitely return next year.

Review №60

2020-11-13 20:53:14

We loved this new cabin! Beautiful inside and out. We had an amazing snowstorm and decided to stay in the whole weekend. Loved it! Will definitely rent it again.

Review №61

2021-10-08 18:07:43

Loved our cabin and will definitely return. Wow Team was very responsive via text. Pricing was better than via other rental sites.

Review №62

2021-09-05 21:15:08

Absolutely great experience!! From check-in to check-out!! House was beautiful, better than the pictures! And customer service was extremely accomidating to our needs. Will only book through this company moving forward.

Review №63

2020-08-20 21:00:51

Wow rentals is amazing and communicate every aspect of your trip. Staff is really profesional and friendly. I will definitely be using them again. Thanks again for a wonderful experience.

Review №64

2021-05-26 17:08:58

Beautiful Lakefront Home.. Easy check in-process wow rentals was always prompt when we had questions.. house was very clean.. smelled clean too.. rooms are big and comfortable.. backyard is beautiful with landscaping.. I had 3 toddlers and they enjoyed the home.. fished by lake and village is near the home.. kitchen was stocked except take your own condiments... garage access was a plus.. gorgeous views .. wished we could stay longer.. would recommend this home to family and friends..

Review №65

2018-04-04 03:52:07

Sweet Cabin, literally 2 mins to the resort. Everything was magnificent, down to the sheets on the bed. Very luxurious and the hot tub was awesome. Will book again!

Review №66

2021-04-23 02:34:10

We stayed at the starlight cabin and it was beautiful, large and clean. We came in and the lights were on and music was playing making us feel welcome. It was close to everything!

Review №67

2020-12-09 19:31:06

The cabin we stayed in was gorgeous!! The location was great, it had plenty of space. I highly recommend booking directly with WOWRentals than any other platform.

Review №68

2020-09-23 19:55:29

This place was amazing, very spacious, well stocked with the pots, pans, cooking utensils, forks, spoons, drinking cups, coffee cups and towels. All you need is your food. They even had and Insta Pot ❤️ Would recommend this place and I would even come back.

Review №69

2020-03-04 22:24:35

We spent a week here for my 60 th! Beautiful home, plenty of space, gorgeous views, fabulous pool! Highly recommend! We would definitely go back!

Review №70

2019-07-04 01:22:41

Fantastic rental company- really care about both the owners and the guests. Exceptional customer service-- respond immediately to requests or issues. Go above and beyond to provide excellent service. Cant say enough about them!

Review №71

2021-06-02 00:12:13

Its one of the best places to stay!!! All of the games (tons, btw) entertained the family and ALL accommodations were awesome! Beautiful location and close to Village and lake for fishing. Loved it!

Review №72

2021-03-24 22:59:04

We loved our stay at 25 whispering aspen.The cabin was beautiful, clean and well equipped with everything youll need.

Review №73

2020-07-01 18:16:53

Capable folks, helped when we had an issue with the house and were very responsive. Also appreciate the value - a bit better than VRBO. We would definitely rent from them again.

Review №74

2021-06-23 18:23:43

We rented a house from Wow Rentals. They were really great and professional. They answered all our questions and everything worked out as promised. Highly recommend.

Review №75

2020-06-03 19:10:18

Overall great experience. The property was clean, and well maintained. They were very responsive to all requests. Highly recommended all around. We had a group of 16.

Review №76

2020-10-13 19:46:51

Frustrated with one of the managers there but Ryan has been a pleasure to work with and continuing to work with me on fixing this. Recommend using WOW rentals as I will use them in the future

Review №77

2019-07-04 02:08:54

Unbelievable customer service! We had the best weekend at the most amazing house with everything we needed or wanted! Thank you!! Well done! We will be back!

Review №78

2020-07-15 19:30:22

We really enjoyed this cabin, very clean all the amenities we were looking for, I would defy book with Wow Rentals again and I would stay in this cabin again also.

Review №79

2020-08-27 18:27:59

Very friendly staff and responsive to questions before our arrival. Glad we were able to get an early check in too.

Review №80

2020-07-08 18:37:06

Had a great experience with WOWRentals. They were available to answer any questions and check in was easy (and safe with COVID).

Review №81

2021-01-18 03:02:19

Great cabins, the staff responds to any questions in a fast manner. We will rent from them again..

Review №82

2021-09-09 13:17:15

WowRentals had the best inventory in BigBear, better prices than the big bnb websites, and was a pleasure to deal with.

Review №83

2020-09-23 21:13:07

I loved it. We are going again next year. They should put in an ac unit. It gets pretty hot during the day

Review №84

2020-10-11 18:40:08

We had an excellent trip. Truly incredible views, and only a few minutes from shops, etc.

Review №85

2021-02-05 08:02:25

Very clean amazing service! House is big and very importantly super clean! I would definitely recommend this house for big family!

Review №86

2020-12-16 21:02:37

Terrible service. They cancelled on us 3 weeks before our vacation and wont issue a refund. What bad business practices.

Review №87

2020-10-13 19:51:43

I think Ive found my new go to place! The most relaxing getaway Ive ever had.

Review №88

2020-07-06 12:26:39

Incredible house, cannot imagine a better place to stay for a long weekend.

Review №89

2020-12-01 20:16:05

Easy to deal with and prompt communication. The property was fantastic

Review №90

2021-06-03 18:23:12

This place was just amazing! just go and book it without any second thought!

Review №91

2019-07-09 20:46:48

Wow has been so amazing to work with. 5 stars all the way!

Review №92

2019-07-22 23:02:31

These guys are unquestionably best in class and we are thrilled to be working with them!

Review №93

2021-03-24 18:08:40

Place was beautiful & everything was perfect.

Review №94

2020-06-10 15:39:24

This is a organized and professional office . Would highly recommend.

Review №95

2021-06-28 23:24:33

The Best!