Presentation on Map Reviews Nearby

WOW Wireless Cell Phone Repair in Perris

4.9 (199) 440 E 4th St Space B2, Perris, CA 92570, United States

Location on the map

Perris, Riverside County, California, US

Phone: +1 951-254-2639
Site: http://wowwireless.co/

Opening hours

Monday:10 AM–7 PM
Tuesday:Closed
Wednesday:10 AM–7 PM
Thursday:10 AM–7 PM
Friday:10 AM–7 PM
Saturday:10 AM–7 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.9

199 Reviews for WOW Wireless Cell Phone Repair 2024:

Review №1

2024-06-02 01:00:41

Outstanding customer service from Jorge. He was very professional and treated us with great respect. He helped us get out of there in less than 30 minutes. He was very detailed when describing the issue on why my phone wasn’t working. They have very affordable and reliable repairs, I haven’t had any issues with any of my devices after bringing them to WOW Wireless cellphone repair. I 100% recommend coming here if you have any problems with your devices! Thank you Jorge for all your amazing service!

Review №2

2024-05-31 19:54:03

Mr Jorge was very helpful and very nice. His customer service was outstanding. He was able to recommend me a good case for my 15 Pro Max, including a camera protector and a really good private screen. Anytime I go. Jorge is always there to help me out with anything that I need. Even when it comes to fixing a crack, all my phones that I’ve had If you do come here, ask for Mr Jorge tell him that Jason sent you Best customer service😁😁😁😁

Review №3

2024-06-07 02:57:52

Fast and trustworthy! I was helped by Jorge, he was very nice and welcoming! He explained everything that was gonna get changed, and told me a price. I would recommend to anyone in perris that needs their phone repaired !

Review №4

2024-06-01 19:55:36

I have gone a couple of times and each time Jorge has been super helpful! he does a great job and is always so nice. Definitely going to come here because workers like Jorge are awesome !

Review №5

2024-05-26 00:41:29

Went in to get my daughter’s phone screen fixed and was done quickly. Maria helped us and she was so kinda and had great customer service. Would definitely recommend anyone to go give them a shot.

Review №6

2024-05-16 20:59:40

This is my second screen fix, and clean on my iphoneTotally recommend this place to everyone in need of accessories or repair on your cell phone, ask for george amazing customer service

Review №7

2024-06-01 18:16:35

Jorge fixed my phone when I broke it for the first time everrr !! He was very kind, helpful, and made me feel comfortable!! I definitely recommend coming here to WOW Wireless Phone Repair! you will definitely have a great experience with the costumer service !

Review №8

2024-06-15 18:54:05

Came In and Jorge helped out right away,, He was helping other customers and acknowledged me right away and told me that he would be right with me,, My phone was not fully charging and he was able to fix and clean my charging port and went above and beyond to clean my speakers,, great customer service,, I would come in and ask for Jorge again

Review №9

2024-05-10 21:13:31

This place is great! Went in with my phone screen being stuck and Elizabeth helped me out and got my phone back in shape. Great service and great people!

Review №10

2024-05-23 19:49:39

This is the third time they have fixed my phone theyre awesome and its always less then an hour for me to pick it up! Definitely recommend coming to them!

Review №11

2024-06-01 08:57:57

Amazing experience here, the technician George was really patient and helpful with me and recovered all my data from my Icloud, will be returning when I have phone troubles and highly recommend!

Review №12

2024-05-31 20:56:11

Went in for a speaker replacement turns out all I needed was a cleaning and worked so much better and saved me money Jorge helped me out and customer service is above and beyond

Review №13

2024-05-25 19:22:46

Great place so many accessories and great customer service and prices very affordable Jorhe provided a-1 service will definitely come back!

Review №14

2024-06-13 23:00:04

Very useful place . Help my phone get off the update screen it was stuck on, very friendly staff . Thank you to the lady Yarely for helping me out, recommend this place.

Review №15

2024-04-20 18:57:50

Broke my phone and thought I couldnt get my information out but thank God for wow wireless they were able to perform a data recovery and got all my contacts, pictures,and videos so happy I was able to retrieve this information definitely recommended to everyone and it was only $65 great deal

Review №16

2024-02-29 00:25:56

Jorge was very helpful and an expert. He quickly diagnosed the problem and repaired my Samsung Tablets battery in no time. I recommend this repair shop. Thank you.

Review №17

2024-06-09 20:14:59

Got a really nice casw here for cheap and Michael was very helpful to help me find the best case to protect my phone

Review №18

2024-05-25 17:18:06

They had everything I needed and for a good price. Friendly and fast customer service

Review №19

2024-06-15 20:50:28

My friend recommended this place I came in and Michael was very friendly and helpful I was in and out in minutes

Review №20

2024-04-20 18:43:23

Great service they got my screen done in no time super quick and efficient!

Review №21

2024-01-19 16:49:20

These guys were helpful your prices are really reasonable theyre very nice and professional good job I commend you guys I recommend this place to everybody I know and all the people out there that need help with their electronics phones tablets computers everything they fix it and theyre good and theyre very reasonable when it comes to pricing

Review №22

2024-05-19 22:36:51

Thanks Edmond for the great customer service and also information about my phone would recommend to everyone.

Review №23

2023-12-29 03:48:19

Please avoid going to this place for any cell phone issues my niece brought her phone to replace a broken screen and now her phone has issues with the touch screen not working constantly so we ended up taking it to apple in Temecula and they informed us that numerous parts were replaced with knockoff apple parts even her battery was swapped out which explained why her phone battery wasn’t holding charge for more than 3 hours. We went back and let them know that we were aware of what they had done and they refused to correct the problem. Apple warranty didn’t apply anymore due to the 6 unoriginal parts that they switched out. The only reason we went here versus Apple was to save a 45 minute drive. This place is not worth your time unless you’re looking to get scammed and screwed over

Review №24

2024-06-07 18:12:05

Great customer service, I was helped immediately by Jorge. The go to cell phone repair shop in perris !

Review №25

2024-04-03 20:22:23

Great service they helped me setup a email and above and beyond customer service 👍

Review №26

2024-06-10 21:47:36

Best prices in town hands down. always come here for my phone cases and screen protectors

Review №27

2024-05-19 19:37:34

George really good worker! Excellent service

Review №28

2024-05-26 18:35:48

Great service and they have best prices

Review №29

2019-06-06 01:03:11

I took my i phone here with a shattered screen. They have the best prices on repairs i could find. They immediately began replacing the screen and making sure nothing else was damaged. Now i cant even tell it was ever broken. Great job and Ill be back if i need any. Phone repairs in the future. Thanks.Update: the replacement screen was defective and i brought it back. They immediately got to work replacing it at no cost. Awesome employees. Thanks again, WOW Wireless.

Review №30

2022-05-28 17:58:54

George just hooked me up with a really nice matte silicone case face cover for my phone and Apple Watch. Fast service good communication. Thanks so much brother

Review №31

2024-02-12 01:01:51

Amazing. Super respectful and affordable pricing. Also gets done quickly.

Review №32

2024-01-19 15:38:48

Thank you Jonathan for your help with my cellphone. This place is very clean and there technitian is profesional with advice

Review №33

2024-05-25 00:19:51

Jorge helped me out. good attitude I was in and out 👍🏼

Review №34

2022-11-25 21:58:13

Went in for help regarding my phone and got assisted by George and Yasmin who were extremely helpful. From the start they were really generous and made sure I got the help I needed. They were considerate of the troubles and provided their services at 100%. The customer service here is amazing and truly recommendable.

Review №35

2024-04-20 23:38:35

It was easy and cheap and didn’t take so long.

Review №36

2023-05-23 02:01:50

Took my iPhone 12 pro to get my screen fixed, it was done fast and at an amazing price. Michael and Jonathan were very personal and helpful great service!Thank you, Karina

Review №37

2022-12-08 19:10:11

Amazing Service by Jonathan and Jorge I got my phone fixed in 30 minutes and its better than any other repair ive ever had with companies. they also give you warranty and make sure they keep track of how your phone is This place is very professional, affordable and will get your phone back to you in no time. Jorge made sure he got me next day when I cracked a iPhone X. Thank you guys!

Review №38

2023-06-09 01:26:23

Maria and Edmond were extremely helpful quick and most importantly affordable/knowledgeable. Easy 5 stars process was seamless again thanks to manager Maria and Tech Edmond!

Review №39

2023-04-29 21:03:57

Elizabeth provided the best serviceI moved stuff around in my phone and I couldnt work it properly and I was ready to get a new phone because how much of a headache I was having and no one could help me until I came into this store and Elizabeth was able to figure it out in no time. She is very knowledgeable definitely knows her stuff !

Review №40

2022-12-29 05:19:44

Round 1, I wasnt too happy. My phones battery wasnt lasting & was getting too hot, too fast. Elizabeth came to the rescue, shes awesome!! Round 2, issues resolved including a new one: my in-call speaker was clogged. She replaced it free of charge... Thank you so much! 😊 I love that she cares about the end result regarding their services. Keep up your diligence! This place is deserving of a visit Mr. Android & Mrs. Apple

Review №41

2023-09-02 17:53:17

Fast & Excellent service. All possible solutions explained clearly. Least expensive solution attempted first which fixed the issue. Phone works great. Highly recommended.

Review №42

2023-04-05 22:51:11

Elizabeth is always super super helpfulI always come here to get any accessories or help on working with my devices. I come here with my wife when she needs help as well and always so nice and respectful. I bring anyone here thats told me they need something with their phone .

Review №43

2022-04-15 02:55:33

Elizabeth helped me out today she was very friendly and professional she repaired my iPhone 11 Pro Max screen I arrived 30 minutes before closing and she still helped me. Had my phone up and working in no time. The rest of the staff there were very friendly as well. I totally recommend.

Review №44

2024-01-11 19:57:02

Nice lady answered all my questions and quoted me for my planned repairs.

Review №45

2020-09-29 13:54:50

Honestly from top to bottom this was an excellent experience, the customer service was exceptional, the pricing was fair and more competitive than other like businesses, and the service was quick and easy, they even have most parts available for walk in customers, avoiding long wait times for appointment or parts. And my specific customer service rep Elizabeth was phenomenal, she was respectful, attentive to my needs, treated me as a human being, and was willing and able to take the time to explain to me the different avenues to approaching my fix, and lastly all around super friendly. I’d recommend anyone with similar problems that are common with most phones these days give this organization an opportunity to provide you with a similar outstanding experience!!!

Review №46

2024-05-24 18:37:42

Jorge was great help quick and effective

Review №47

2023-07-12 20:49:45

I love this place. They have everything I need for my phone. They helped me maneuver my tablet too and didnt charge me. Excellent service,.

Review №48

2021-08-16 04:36:54

Couldn’t be happier with this visit. Yasmin and Elizabeth went above and beyond on customer service!! Very sweet and professional ladies! Keep up the great work!!! This was my first time visiting WOW WIRELESS yesterday and I Plan to always come back for my phone needs! Responsable prices too!!

Review №49

2022-11-12 22:45:16

I’ve been coming here to purchase all of my phone accessories from car chargers screen protectors phone cases they have such a beautiful variety for any kind of iPhone your alley and Elizabeth are excellent at what they do with their customer service is very patient and willing to help you find the right case for your phone so come check them out here at the super swap me indoor swap me in Paris the girls are excellent thank you guys

Review №50

2019-03-25 20:57:40

Great service and at a great price! They were able to fix my iPhone screen in an hour and they sold me a tempered glass at a reasonable price. Elizabeth was especially helpful and took me through the process of the service. Super sweet and was able to answer all of my questions. Will for sure be going back👍🏽 If I ever need a cellphone screen fixed !

Review №51

2021-04-01 03:01:07

Took my cell phone for a screen replacement and was not sealed correctly ended up dropping on water so its not working anymore. its a water resistant phone and theres no warranty on there work so I ended up opening my phone and you can tell its not sealed right so Im out off luck

Review №52

2024-05-03 23:20:02

Great customer serviceby jonathan

Review №53

2021-01-15 23:48:50

My brother broke his phone and it was time for me to get a new one for myself. This place is the best one stop shop for repairs, accessories and phone purchases. Ms. Elizabeth was able to fix my brothers phone in less than 30 min. I bought my new phone and they had some pretty cool cases for both of us. Thank You Ms Elizabeth for such great customer service! I will definitely be coming back and recommending you guys to my friends and family! Thank You!! You saved me time and money!

Review №54

2022-07-15 19:48:38

Micheal was great! He explained the process perfectly and my phone looks brand new. The service was super quick too about 30 minutes. Super professional and respectful !

Review №55

2022-04-25 22:43:00

Man the customer care was amazing. Vicky was such a help with everything. She made the whole experience so much better. This girl deserves a raise with the care and quality she does with her work!

Review №56

2023-04-27 20:04:04

Great place ! Love it here ! i went in to get a tempered glass, case and Jorge helped me out he was very helpful and professional. i would recommend to check this place out

Review №57

2023-10-14 15:04:30

Needed to have a phone repaired for the first time. This was the closest place to where I live . The staff was friendly, professional and the service was fast.

Review №58

2021-01-15 23:56:41

OMG!!! Simply THE BEST!! Talk about customer experience!! 1,000% satisfied!!!!! I was acknowledged immediately and left completely happy with my phone repair, it was practically gone and Elizabeth was able to bring it back to life for me when every other place turned me away and said they couldn’t help me! I’ve been here before and I will definitely be coming back but to get my Xbox repaired this time since I just realized they also repair those!! Thank You Elizabeth for letting me know!!! Love this place! Recommend it for sure!

Review №59

2019-09-20 15:37:46

Great company !I would absolutely recommend them. Elizabeth is very informative and on top of her stuff. didn’t cost much to get my iPad fixed, she gave me a time limit it was fixed by that time. I’ll definitely be back if I have any other issues .

Review №60

2023-10-21 23:40:50

Had a issue with ads on my device and Yarely helped me out and dedicated her to time to help me . Thank you to this place for always helping me !!!

Review №61

2024-05-03 23:24:11

Great customer serviceBy George

Review №62

2022-11-09 21:35:08

Just got my screen and charger port fixed on my iPhone… took them only an hour! great spot. Elizabeth is who helped me she was super helpful and friendly!

Review №63

2021-06-22 02:48:39

Jorge helped me with 2 phones that needed screens repaired and was great at calling when they needed to also replace the battery and we got our phones back in a timely manner. Would definitely use them again to fix our phones. Jorge was great and went over everything they did and what was found on the phones. Very professional.

Review №64

2021-12-23 17:20:28

The two men i spoke to were very nice and quick with getting me set up and ready to take my fixed phone home. i only had to wait about 45 minutes to an hour and the phone looked great! i went in for a broken screen and it looks brand new. thank u sm!

Review №65

2022-06-07 02:04:03

Michael helped me out a lot. Help me find the exact case I wanted for my phone.Amazing customer service, would highly recommend coming here whether its fixing your phone buying a phone getting a phone case from accessories etc.

Review №66

2022-08-19 20:59:48

This place fixed my phone well & it looks like new! Thank you to whoever fixed it. Also my boyfriend enjoyed his new case for a reasonable price. Not too cheap, not too expensive (:

Review №67

2020-03-02 03:31:41

Very professional,fast service, and an all around really great experience here!Elizabeth was great and did an amazing job helping me with my phone. Not only was the service amazing so was the price and I would recommend everyone to come here! Thank you, Ill be back if I every need anything for my phone

Review №68

2017-10-20 22:40:07

Needed a repair report done for an insurance claim. Received super friendly response and quick turnaround time for the completed report. Got a call today from the insurance company saying my claim was approved. Pam, the rep who helped me, was very thorough in the report. She was very professional and extremely helpful. I will be returning here, highly recomend this place.

Review №69

2019-05-05 22:15:58

Will definitely come here again!!! I got recommended here by my boyfriend to get my screen fixed as he had got some service here done and he was very pleased, and I can tell you as am I it was a very smooth experience, Anthony took care of my phone with no problem and quick as well and even threw in a tempered glass protector. Very pleased!!!!

Review №70

2023-10-04 17:09:30

Its a great story they do good work and very appreciate the services

Review №71

2022-08-16 00:08:07

Elizabeth and all the staff at this location was phenomenal! They are very knowledgeable, professional and friendly! Thank you so much for helping me with my phone!!!

Review №72

2019-07-29 00:53:36

Wow is the perfect name for this store! They were friendly, fast, professional and my phone repair is perfect! They were even able to give me some information about why the battery isn’t charging. Added bonus..they are located inside an indoor swap meet. It was a little hard to find but we had a great time looking around while we waited. Thanks guys..you are our new go to place for phone repairs!

Review №73

2019-07-14 00:42:16

As a potential new customer to WOW wireless cell phone repair I was somewhat unsure of the service I was about to receive. But after a few moments of having sales management leader Elizabeth assist me I was immediately taken by the level of professionalism, patience, technical knowledge, and honesty in how I was treated. I gladly rate this provider five stars (higher if I could) and highly recommend them to anyone needing their services.

Review №74

2023-01-12 23:30:00

Very friendly and attentive staff, they helped me and answered all off my questions I appreciate the service that Jorge and Michael gave me. I will be coming back for my other phones.

Review №75

2023-03-20 03:18:33

Great, fast service! Edmond was excellent at explaining what was wrong and what needed to be done. Highly recommend!

Review №76

2022-11-18 22:12:41

Excellent customer service they helped fix my phone in less than an hour and the guy jorge that helped us was extremely professional a nice great place to fix your phone and great prices

Review №77

2023-04-22 00:05:19

Jorge and Michael were very helpful with the diagnostic and repair of our phones. Definitely will be going back If we need repairs in the future.

Review №78

2023-01-07 19:03:27

Wow wireless has great prices and excellent service...Elizabeth customer service was awesome. She offered me the best prices and best suggestions..100 percent satisfied customer....recommend!

Review №79

2018-04-25 03:15:40

Got my iPhone 7 screen replaced here two weeks ago and everything works great. I also got an iPhone 6 battery replaced too. So definitely coming back if I need too. The workers are really nice and friendly. Pamela is awesome and explain everything. I got a free tempered glass cause I was there twice.

Review №80

2020-03-05 21:42:00

Got here & was taken care of in no time, these superheroes get pretty busy & I got to see why. Very professional, patient & informative! When I got my phone back into my hand after the repair all I could say was WOW! 10/10 & Special shout out to Elizabeth for all your help.

Review №81

2018-08-13 23:43:29

Pam as well as all staff are very Customer oriented and very helpful. They treat you with respect,honor,& a smile on there face Always. Trust me Go Check them out you won’t be sorry the only place I go Because They Are Such Honest people Thanks guys keep up the Great work.

Review №82

2022-04-07 01:36:35

It was so cool in there, This delightful girl Yasmin was super helpful to me in choosing the best for my phone, she is super smart to help me quickly. Overall great employee she Wow me.

Review №83

2022-12-26 23:04:24

Excellent work. very quick and professional, Michael is amazing the ladies are fabulous also, would recommend this place.

Review №84

2021-11-16 08:19:14

Thank you very much Michael for really helping me to retrieve my information on my phone . It was an emergency with medical information needed. You were very professional and efficient. I will be back and share with others your capabilities there.Thank you for making a true difference in a very delicate and extremely dire situation.Maddie

Review №85

2019-04-11 05:45:13

Brought in my sons 6S plus for a replacement screen. Arrived early evening, approx 6pm, with a very reasonably priced Groupon in hand, and had the phone back, fully repaired in about 30 minutes. We even got a free gel case at the time of pickup as it was a part of the Groupon promo. Great service from Elizabeth. She’s extremely personable, courteous, and can put you at ease in what can be a somewhat anxious moment. The warranty could be a bit longer as 30 days is short but it’s not a deal breaker. Yelp reviews weren’t great, but Google and Groupon reviews were stellar. We took a chance and so far I’d say it’s a very positive experience. I wouldn’t hesitate to do business with them again. Very glad to have found them. Apple wanted over $100 more for the same service. I saved a lot of time and money coming here. My son is a very happy teenager again thanks to Wow Wireless.

Review №86

2022-04-22 00:02:16

Elizabeth is always very helpful and kind. She goes above and beyond to help me in every situation. Wow Wireless is the best, and would recommend it to anyone for their wireless needs.

Review №87

2018-07-08 23:30:39

Awesome group of people. They worked with me, going over possible underlying issues. I was unaware of water damage to my phone, which they didn’t hesitate to bring it to my attention. They also taught me about what products would be more compatible with the phone, instructing me to ditch my old charging cables. Thanks to everyone there I got my phone repaired and returned in just a few hours

Review №88

2018-03-04 06:50:13

This is a phenomenal place to go to get your phone fixed, I HIGHLY recommend it. I’ve been to them 3 times they’re honest, friendly, straightforward & trustworthy. Elizabeth is very helpful and amazing as well as Pamela . The whole team is great . 👍🏽

Review №89

2022-09-19 20:22:21

Took my phone else where and they couldnt help me and I then found this place and they helped me within a few minutes with all the issues on my phone and explained to me very happy with the service and knowledge people here

Review №90

2019-06-26 20:33:23

I had little hope of retrieving my videos and photos from my badly water damaged phone, however they were able to save all of them. And their prices are great, in the past Ive been quoted over $1000 for a similar job but they were able to get it done for less than $50. Thanks Elizabeth!

Review №91

2022-05-13 18:12:08

Very helpful staff will do anything to make sure the customer has good experience. They gave me amazing customer service highly recommend

Review №92

2019-02-22 23:42:50

Have always came here for cables and cases and pay my simple mobile bill. Just got an unlocked iPhone 7 phone here! I am always so happy with the service I receive. Thank you Elizabeth for helping me with all my questions. Thank you WOW Wireless team!

Review №93

2021-07-03 08:04:06

Hello just wanted to stop by and drop and drop a quick review of the experience at wow iPhone repair:The night prior before the day I came in I dropped my iPhone that left big damage (cracked/leaked screen that made it unresponsive to touch)I discover this service really quick after looking it up, and went in the next day under the impression that it will take a while to fix and will cost a lot money. When I showed up the next day, to my surprise, not only did the phone get repaired in under an hour, the entire cost was only $40. My (new) phone case that was offered came with a discount by default along with the repair.This place gets five stars from me, I highly recommend to anybody looking for repairing a device. Times may vary depending on the person-Anthonio W

Review №94

2022-07-31 18:32:34

Went in there to get my fathers phone fixed, Michael helped us out, left the phone in his care. 15 min later, my father was able to use his charging cable on his phone again. Great place

Review №95

2019-05-16 19:24:05

Thank you WOW Wireless for all your help with repairing my sons phone and transfering all my data into my new phone. You guys will forever have my business. Thank you Elizabeth for the splendid customer service and great experience here. My family and I will be coming back soon, hopefully next time just for a case or glass protector but if another accident happen then rest assured I will take it straight to you guys.

Review №96

2019-10-18 19:36:37

I was searching for a good quality iPhone at a decent price for my aunt. So happy that I was able to find one here. Elizabeth helped get her new iPhone set up and was very professional. Highly recommend going here for all your cell phone needs.

Review №97

2019-05-12 20:06:05

Absolutely amazing. I got a Groupon for 35 dollars to replace the screen on my iPhone 5s, brought it in, and it was finished within the hour. The display looks great and is now fully functioning. Very friendly people, too. 10/10 (and with the Groupon they even included a free case!).

Review №98

2023-09-07 02:25:13

Best place to get your phone fixed and super affordable the owner is really nice and quick with what he does

Review №99

2019-05-26 23:20:01

Great place to come. They can get pretty busy but worth the wait, awesome group of people. Elizabeth gave me a great deal on a screen protector and case. Thank you for the great customer service.

Review №100

2019-06-29 02:19:53

HIGHLY RECOMMENDED! Has the three things I love in a business; great prices, great products and great customer service. Got my iPhone 8 repaired here and got a screen protector for under $100, they saved me a long trip to apple to repair the screen for $149 alone! Thank you Elizabeth for all your help(:

Review №101

2021-12-31 02:32:30

I had a great experience with this company!!! They jumped right on my screen repair and knocked it out fast . They provided an excellent repair, the price was very competitive and Yarely took great care of us ! I would recommend them to anyone .

Review №102

2018-06-07 19:27:40

I NEVER leave reviews yet here I am leaving a review because of how great this place was. WOW Wireless will forever be my go-to celll phone repair service! I was helped out by a young man named Anthony and let me tell you that the service I was provided with was immaculate. He was able to repair my phone screen in a timely manner, and the work that was actually done to my screen was perfect. Thank you!!!

Review №103

2019-05-02 20:42:01

I recently got a new iPhone and honestly didn’t even know where to start. Came here and the young lady helped with making and putting in an iCloud, now I can finally get the apps I want. And got a pretty awesome case. Glad I found this place. Definitely recommend, great people and prices.

Review №104

2018-12-03 20:18:42

I have been going to this place for years now. The girls are absolutely awesome who work there. I have teenagers who drop, crack and decimate their phones. They always have a solution for any problem I have brought them. Great prices, great people and most importantly great service.

Review №105

2018-12-15 20:18:12

WOW!! Is exactly what I said after seeing my lil brothers phone. I was certain that his phone was not fixable. But thanks to your team his phone is now working and looking like a brand new phone. Thank you Elizabeth for explaining the different things that could be going on with his phone and assuring us that my little brother’s phone was in good hands. Great customer service! I will certainly send any of my family and friends to your shop if they ever need repairs. Thanks again guys!

Review №106

2022-10-07 22:42:41

Always always amazing service! Come all the way from Hemet anytime I need something for my phone or if I need a phone repair! Customer care service is awesome Elizabeth is outstanding

Review №107

2021-10-18 18:56:17

The service is amazing.....The workers are friendly and courteous.... Definitely recommend this place. The tech that helped me ( Wasmin ) went out of her way to help my needs

Review №108

2022-02-15 04:31:26

I’m very happy to see how is Miss Yarely very accessible with the costumers very pasión to do her job also she hearing the inquietud the costumer learns how is the phone working and explain other function’s which in the phone well She is really professional withe costumer and really smart girl thanks Miss Yarely I hope everyone in the store working and helping same tha you thanks for help Miss Yarely

Review №109

2023-07-10 21:56:13

The lady Yarely helped me very much with a simple issue that case causing me very difficulties. Very nice service !!

Review №110

2018-04-06 10:53:57

My husband dropped his iphone at work and the touchscreen stopped working. Within 1 hour of taking it in to assess the damage and dropping it off, the phone was repaired - the customer service was great and all bases were covered. They even installed a new tempered glass screen cover at no extra charge! I highly recommend WOW for excellent service, skill, and efficiency.

Review №111

2018-05-06 00:08:54

Highly recommend this place. Not only was Eli very helpful and informative but she was very fast. Left my phone to fix, went to eat and it was ready by the time I came back. Great customer service, will definitely use them for all my future cell phone needs. Thanks Eli you’re the best!

Review №112

2023-02-13 18:30:26

I receive great service my phone was locked and they un locked at no cost Elisabeth was excellent. Friendly and super fast. Thanks Lisa

Review №113

2019-06-01 23:11:32

Great customer service, they fixed the iPhone in less than 2 hours, they have helped us before and they always offer good prices and great service.We know we van trust them on any repair.Great team and service.

Review №114

2021-09-13 21:45:07

My phone was in my pocket and pressing buttons and got stuck on the screen and then airplane mode and i couldnt figure out to get my phone working i got a screen protector here before and i came hoping they would know what to do and Elizabeth fixed it in a matter of minutes. She knows what shes doing. Recommend this business!

Review №115

2020-03-05 19:59:35

I asked to have my phone charging port fixed. Any other store would have lied to me and charged alot of money for this. The owner took my phone examined it and found out it was a minor issue and literally fixed it within 3 minutes. Then when i asked how much he would charge me he said FREE. Wow, out of this planet service, any other repair shop would have pretended the issue was much bigger and charged the full amount. Therefore this business is honest, generous, and great in service. Repair your phones here this is what America is supposed to be about!

Review №116

2017-08-24 21:11:43

If I could give them less than one star I would. The woman that works there was VERY RUDE with a very bad attitude. Definitely needs to learn better customer service skills. We walked right out and will be taking our business else where. If youre going to treat a customer like that then just no. Would not trust you with our business. Also they hiked up the price from the price they had given us over the phone even though we told them what we needed. Then claimed with a bad attitude, well we talk to A LOT of people. Never again.

Review №117

2019-06-16 18:18:13

Very friendly and very helpful. They explained everything to else and also sent pictures to us to let us know what was wrong with the phone. Price was real great also. Great customer service.

Review №118

2020-03-05 00:03:10

If you need anything from your phone, this is the place to go. Alex can fix pretty much anything, and he has a screen protector solution that will protect the screen on your phone from almost anything. They also have great pricing on accessories. If you need to get a new line, they can help you with this as well. Ask them about the $50 Simple Mobile Plan. They will hook you up!

Review №119

2019-12-13 18:40:41

If I could put more stars I would. Great customer service provided by Elizabeth and phone looks like new, lots of nice cases to choose from for my phone. wish I found out about this place sooner, I would recommend everyone to come here

Review №120

2022-11-18 19:45:43

Great service! Dropped off my phone with George to get the camera replaced and within 20 minutes my phone was done and was working good as new.

Review №121

2021-01-16 00:06:18

Elizabeth Gallardo was so friendly and informative. She provided quick service and quality results. This place has great pricing. I would definitely recommend.

Review №122

2019-06-10 21:06:39

Very good customer service! Always a pleasure to come here. Only place I could find a screen protector for my samsung that doesnt affect my touch or that completely falls off because of my case. Way better than the average glass screen protector.

Review №123

2023-05-07 20:32:15

Good service from Yarely. Helped me recover my password in just a couple minutes . WOW business

Review №124

2019-05-05 02:01:05

Elizabeth was such a great help she went above and beyond to help me with an issue I was having With my phone, the whole team there is very attentive and on top of helping customers I would definitely recommend this place you will definitely leave their satisfied.

Review №125

2022-04-21 04:05:54

Very nice people, ordered my part on Monday was finished on Wednesday. Phone works great the cheapest around. Wow are they good 👍🏽

Review №126

2021-05-24 23:12:30

The employees were very friendly and great service. They found a technical issue and resolved it right away. They were super nice and explained what the issue was and fixed my phone Thankyou 🙂

Review №127

2019-06-03 22:46:29

Was a little hard to find the place but so worth it. They were super nice and quick and honest. Found out the last place I took my tablet to fix used super glued and was missing screws! Those people just lost my business but this place just got a new customer! Thank you!

Review №128

2022-06-02 23:11:15

Great service!! They always fix my phones and have a wide selection of cases and phone accessories. Micheal was very nice and helpful and was able to fix my cracked screen fast

Review №129

2016-10-08 04:03:03

Took my wifes S4 in for repair for a non working LCD screen and camera. Took the phone in late afternoon and they switched the screen and camera from another S4 that I had and had it ready the next morning. Charged only $45. The girl working the counter, Perla, took extra time helping us backing up photos and showing us other operations of the phone that we werent aware of.Excellent customer service...

Review №130

2019-03-07 21:19:56

Wow is a great name for this place they did an awesome job on my phone and explained everything in detail to me too and not to mention they are friendly too. Thank you to Alex who fixed my phone I’m so happy, I will be recommending family and friends for sure.

Review №131

2018-04-21 04:32:58

I bought two blackberry phones with service thorough simple mobile and I am very pleased after getting rid of Verizon. I had the service since October of last year, keep it up guys. Pamela knows her stuff.

Review №132

2021-12-27 00:26:34

Im extremely happy with these guys, my phone wasnt charging and I was told I would have to purchase a new one with my cell provider as I didnt carry insurance I came here instead and $25 and 30 minutes later I was out with a perfectly working phone, thank you!

Review №133

2017-11-01 17:11:37

Best experience, outstanding customer service and prompt. Great attention to detail with our phones. They’re very kind and attentive. Well supplied. Keep up the good work.

Review №134

2022-12-05 23:44:49

Elizabeth did a great job replacing my screen. Price was great service was great very happy.

Review №135

2019-05-12 02:18:52

Just got my phone repaired here and oh my goodness!! Looks like new! Thank you guys! You guys are life savers.. all the workers here are so nice and helpful. Will recommend everyone I know to come here.

Review №136

2019-02-16 16:12:04

Fast and reliable service! I took my unresponsive S8+ for a diagnostic test for my cellphone insurance claim. With their diagnostic form I was able to get my insurance to pay for a new phone. I purchased the S9 and had them install the nano screen and back protector. Thanks to Pam and her team!

Review №137

2023-04-20 19:17:14

Michael was a tremendous help & miracle worker. He resolved my problem within 2 secs flat!

Review №138

2022-06-02 22:29:52

Vicky was a totally help! Definitely recommend coming here. I always come when my phone need repairs. Great service

Review №139

2023-01-12 02:29:18

They Always take care of my phone when needed to be fixed and great customer service!! I have been coming here for years.

Review №140

2022-04-02 19:26:53

The Technician Elizabeth helped and worked on my device. In exactly 5 days they told me they were going to work on it and less than an hour they fixed my device, which I’m glad they fixed it and were able to do it in no time.

Review №141

2023-09-30 00:49:32

Thank you Yareli for helping me get back into my mail for business

Review №142

2018-10-27 00:16:55

Liz and the WOW staff are very professional and dependable. They do great work, very quick and friendly. Thank you guys and I’ll see you the next time I drop my phone.

Review №143

2021-12-02 22:21:54

First time here. Quick to answer concerns and they had my phone ready within an hour and a half. I’d recommend this place to anyone who needs to repair their phone screen.

Review №144

2021-07-05 19:11:03

Elizabeth and the whole team at WOW Wireless has been the most helpful with all questions basic and complex . They are all in one team when it comes to phones and I have no need for any other team and im so appreciative to have found tthem

Review №145

2022-04-22 01:57:04

Got my phone fix here and it was worth every single dime. Everything was super fast with them ordering the new screen and everything 100 would recommend-yatzuri m

Review №146

2019-05-12 04:15:42

Drove all the way from Riverside because of their superb online reviews and was referred here by a girlfriend that got her and her kids phones and tablets repaired. Was kind of skeptical of because their 1 or 2 bad reviews but decided that their 250+ good reviews outweigh the bad. Anyways my experience here at WOW was WOW! I didnt think my iphone could look better than when I first bought it. Was in and out within an hour and that is including the wonderful customer service given to me by the 2 young ladies at the front. If youre reading this review thinking about which repair shop to go to just give them a shot. You will not regret it.

Review №147

2022-04-02 21:21:45

I love coming here always super nice and great service 👏 Elizabeth is such a nice person and does a job always highly recommended for any cell phone needs

Review №148

2019-06-27 02:38:08

I’m currently a cricket sales rep and ever since I went to get help to fix my sisters screen here I’ve been sending my customers with screen issues or in need of phone repair to WOW Wireless. I went in today with a friend and she was very happy with their services and how they explained everything.

Review №149

2018-03-09 01:27:15

Great service done with a nice dose of kindness! Pamela did an awesome making sure my iPhone 6 screen was repaired promptly while I waited.... and the price was right! Thank you for everything!

Review №150

2019-07-27 23:36:00

Had a really good experience here today had issue with my phone but was able to solve it with a quick fix. Elizabeth was very kind and helpful. Glad I found this place.

Review №151

2018-05-10 21:35:28

Elizabeth was extremely helpful and quick to fix my phone. She made my visit very pleasant here at wow wireless cellphone repair. Thank you Elizabeth for your help, you’re the best.

Review №152

2019-04-26 20:27:58

Came in to this repair shop to see if they would be able to repair my phone even though I kinda gave up on it (it was badly cracked and bent) and WOW ! They fix it! Loookksss amazing!! Thank you Elizabeth for being so helpful! Best customer service! Only would trust these guys with my phone!

Review №153

2022-05-28 00:08:01

Elizabeth was a great help got a case and tempered glass for me and my mom awesome stuff and service here!

Review №154

2024-05-04 22:19:19

Michael was fantastic professional and straight to the point is experience and integrity was above expected I will be surely visiting him tomorrow thank you

Review №155

2019-07-05 21:57:55

This place provided excellent customer service and kept me informed every step of the way. The lady was nice and respectful, and the service was great quality and quick. I highly recommend this place, the prices are great compared to many places, especially compared to the kisok in the mall.

Review №156

2023-03-31 19:55:37

Awesome job ! Elizabeth gave me great service ! Went above and beyond

Review №157

2022-09-02 21:49:56

Very helpful staff, they were very professional and patient with me. I am coming back for sure!

Review №158

2023-05-01 21:54:47

I had put a bunch of viruses in my Phone and couldnt even make a Phone call, luckly Elizabeth came to my rescue and has my Phone running perfect !thank you

Review №159

2020-10-17 01:14:34

I was impressed with how knowledgeable and professional the whole experience was. Work was done neatly and completed by the time promised.Will definitely go back the next time I need a phone serviced.

Review №160

2019-02-26 01:45:28

Amazing customer service, and they always take care of you when there’s an issue. Elizabeth is also extremely aware of her products and can answer any questions or issues we have with cell phones or service

Review №161

2022-04-04 19:14:49

I came in scared my phone caught a virus and glitch and all my stuff was gone lucky I remember this place from the last time I passed and Elizabeth help me right away and walked away with my phone working and all my stuff luckily still there. GREAT SERVICE!

Review №162

2022-11-21 18:30:11

Elizabeth gave great service, help me right away with My phone and working great, thanks so much

Review №163

2018-08-30 15:27:21

This place is highly recommended,Every person here is very friendly and honest I have used this place like five different times the price on fixing anything is very very reasonable The last time I went in to get my computer fixed I got a very low quote it turned out to be a lot of work for the price they were charging and since they kept their word on the quote I figured it was only fair to give them A gesture of my appreciation so intern I gave them $100 tipThis is not a bragging point I just want to let everybody know how valuable these people are and thank them for their honesty and hard work I guess the best way I can express that is by saing THANK YOU VERY MUCH !

Review №164

2016-11-11 18:06:40

Young Lady there is very rude and unprofessional they fixed my screen on my iPhone 6 and less than 24 hrs into final repair my screen cracked because they tighted home key too hard they refused to fix it so instead of arguing i took my business else where!! I wouldnt recommend them unless your severely in need of repair there is a better option on Ramona Expressway

Review №165

2021-06-12 02:43:27

I loved there service ! Went in and out only took 45 mins ! My phone looks brand new !! I go there as well for all my phone cases & I can say they are A mf 1 I give them 5 stars get off ya butt & hit they shop

Review №166

2022-10-08 20:08:17

Excellent fast service and fair prices at WOW wireless, thanks to Jorge my cell phone is fixed 100% . thanks again Jorge.

Review №167

2018-12-08 01:58:45

Awesome customer service and pricing! I was in and out in less than a hour for a broken screen. Elizabeth went over and beyond to help me in my errors of attempting to fix my own phone. GREAT CUSTOMER service!!!!!

Review №168

2018-05-24 19:02:00

This morning I needed an emergency battery replacement on my Samsung s6 I called WOW.The gal that I talked with on the phone at 10:00 said that she had one in stock and it would be $55.00 and would take at least 2 hours to install. I told her that I was in a time crunch and would drive directly there.She said it wouldnt be ready until the early afternoon.I drove 45 minutes out of my way and arrived at 10:45 and was told then that she said $65.00 and that it wouldnt be ready until 5:00 or 6:00 but no guarantees that it would be ready for sure.When I challenged the employee about the different information that she gave me on the phone she kept saying that, I would never say that!I told her that I would make this review and she said, thats ok, I can respond to your review.FYI I left the store and called A to Z Cell Phone Repair in Temecula, CA. 45 minutes after arriving I walked out with a new battery installed for only $52.00. Now thats a real WOW!

Review №169

2018-04-29 00:09:15

The person in charge/ owner was rude, on top of that they left several scratches on my iPhone. I said they werent there before but they claimed otherwise. I would suggest everyone to stay away from this place unless you want your phone to have scratches after theyve fixed your phone.

Review №170

2020-03-16 01:46:28

Excellent customer service. Staff is friendly and polite. They did a great job repairing my phone and their prices are awesome.

Review №171

2017-12-31 02:44:11

Customer service was excellent. They where very honest with me since the beginning. Prices where very reasonable. I will definitely be going back.

Review №172

2022-11-11 02:27:07

Great service nice staff I got a privacy screen protector and case from them for a good deal

Review №173

2022-12-01 21:41:32

They will very help with our new phone cases and screen protector very polite kind helpful thank you Jorge and Yasmin

Review №174

2022-04-12 01:04:27

Elizabeth did a great job helping me find a case that suited me best . Will be back for any future cases and screen protectors thank you

Review №175

2018-06-07 18:46:08

I took my phone in for a screen repair and Anthony was a huge help. He knew what he was doing and got my phone back to normal so that I can continue working and stay in contact with my customers. Will definitely refer people and to ask for Anthony!

Review №176

2023-06-18 21:32:40

Love this place ! Been coming here for years. Always helpful with my problems

Review №177

2019-05-05 20:51:22

Came in to get my charging port fixed for my phone and was very satisfied with the job so I came back 2 days later to have my girlfriends phone fixed and they replaced the screen at a very good price and even threw in a temporary glass screen protector. If I ever need any more services on any of my devices I will definitely bring it back here

Review №178

2019-06-06 23:07:42

Have a Moto E5 Plus and cracked my back camera lens, couldnt find anyone to repair until I finally called these guys. Got it repaired at such a cheap price and great repair work. So happy, thank you guys.

Review №179

2019-08-28 22:01:58

Super quick!! Absolutely loved the lady that helped me and gave me a better price than expected! Will come again for future repairs.

Review №180

2018-06-09 17:12:22

The price brought me in. I figured hey might as well give it a try. Terrible experience first they aren’t the nicest people secondly I didn’t want to give them my password/passcode so they said I won’t have a warranty and to me that doesn’t make sense. Seems like they were trying to coerce me with the warranty so I can give them my code to get my personal information. Fine I said I don’t need a warranty I bought a lifeproof case. I know lifeproof and they work but not if a swap meet repair shop puts a crappy screen on your phone. 2 days later my phone fell and wham pieces of screen falling off. Never again going there even for the price. You get what you pay for.

Review №181

2021-11-23 01:46:13

They have amazing prices, awesome customer service, they’re an amazing company I’d recommend them to anyone, they’re definitely my go to😊

Review №182

2018-10-10 21:36:36

They replaced the screen on my phone & did such a wonderful job. My phone looks like a brand new phone. Prices are great & the workers are very friendly and helpful. Highly recommend going here.

Review №183

2017-12-22 04:54:08

Ten on Ten! Elizabeth provided excellent customer service, and all of the employees there were friendly and professional. The prices were reasonable, and I will definitely recommend it to others.

Review №184

2019-08-29 01:31:43

I had a great experience at WOW Wireless, the young women at the front desk not only greeted me but also answered all my questions as well. I would recommend them to a friend or family!

Review №185

2015-08-18 16:30:33

They are fast, inexpensive and professional! I couldnt be happier with the service they provided!!! :D My phone suffered water damage from a pool party in Vegas for my birthday. I had purchased the Ottor Box -preserver series, but the case failed to keep the water out as it had been advertised. I urgently had to have it fixed. Perla and Alex were so professional and prompt! They were consistently keeping me updated, explained thoroughly what they were doing, and worked with me on fixing my Iphone 5. I was always weary of taking my phone to any cell phone repair shop but I can assure you I will be using them from now on. I would HIGHLY ( I cannot express that enough) recommend WOW Wireless Cell phone repair.

Review №186

2019-10-24 18:04:39

Great service, very professional and fast. Thank you Elizabeth . 100% would come back if I ever need any help or repairs on my phone ever again

Review №187

2021-04-04 14:30:41

The Kármán Line is an imaginary border 62 miles above sea level. Crossing this line represents the entry point to outer space. Wow wireless soars far beyond this line leaving the earths stratosphere and atmosphere a distant spec in a galactic rear view mirror. In short they are out of this world. I have had my phone repaired here numerous times. The screen has been annihilated by my refusal to use a phone case. This negligence( one that has been addressed by the staff of wow wireless) has caused me to constantly bring my phone back. There’s even been an instance or two were the back was also shattered. They simply sent me off to their Sister headquarters in Menifee where it was fixed it. As time moved on beloved phone unfortunately stopped functioning due to It’s motherboard overheating beyond repair. Any other phone repair shop would simply try to sell me one of their phones to replace my fallen gadget. However wow wireless is not just any other phone repair shop. They literally talked me out of buying a phone from them so I could buy I phone via my data provider which ultimately would save me in cost. I have sunk enough money into my previous phone that I could’ve bought another one multiple times over. Each time wow wireless insisted I get a phone case or mentioned that I would be better off buying a new phone altogether. The levels of empathy combined with the professionalism I have experienced here has moved me in such a way that if this shop and its employees were to manifest itself into a physical body I would happily embrace them in a hug that is comparable to the hugs given by Barney the dinosaur to a generation full of happy go lucky millennials. My heart which pitter patter’s the pure essence of love was moved by there token of kindness. Many go here because of all the handsome gentleman or due to the several gorgeous women whom work here. However true as this may be, it’s not the only beauty that comes from the souls of whom operate the shop. The attention to detail, the kindness and courtesy they treat complete strangers with, the excellent work they do, and the immaculate results they achieve is the real gem that this humble repair shop offers. I highly recommend this place to anyone in need of repairs.

Review №188

2018-01-07 04:31:47

Very professional team, great customer service, reasonable prices, and they know their stuff. Fixed my iPhone very fast. Great job. Thanks wow wireless :)

Review №189

2019-12-14 22:49:14

OMG HAD THE BIGGEST HEADACHE WITH MY IPHONE and issues with my iCloud. I honestly wasn’t sure what to do at all. I came here and Elizabeth helped me out step by step and explained everything and finally got everything on track. You guys should really do a class for this kind of stuff 😄 so grateful happy holidays!

Review №190

2017-09-17 15:25:07

The staff was really friendly and informative, the service itself was great quality in a timely manner. I would definitely recommend them and return there for any service deemed necessary.

Review №191

2018-06-08 00:17:15

Wow Wireless cell phone company is a very professional company, that can assist you in almost anything that might be wrong with your phone. Pamela is a certified tech that knows software and Hardware repair, all of the employees are at a professional level. I would recommend that you try their first above everybody!

Review №192

2018-01-10 23:38:56

Great place for service on any cell phone you may have, fast service and very friendly professional reps. Enjoyed the service i received from Elizabeth that helped us. Very professional

Review №193

2021-08-14 21:05:00

Was recommended here by a friend and was not disappointed. Elizabeth helped me right away and provided great service !

Review №194

2018-12-30 07:07:02

Really good service and products! Really satisfied with my expierence and the job they did fixing my cracked screen. Good prices and friendly staff too !

Review №195

2019-03-11 05:19:11

Liked this place. Just one thing, wish they would have a more varieties of cases and accessories for my phones, they only had 2 colors and that was all. Good customer service

Review №196

2019-08-12 03:14:39

Excellent service fixed my phone quickly, after having someone else fix it a month ago, the other company didnt put it back right, these guys are amazing!!!

Review №197

2019-07-28 06:12:46

Great place to get your iPhone(s) repaired. I’ve gotten two iPhones repaired and needless to say they come out perfect every single time. Professional business and employees. Couldn’t thank you enough.

Review №198

2021-06-07 00:39:17

They were really quick and had really good service10/10 customer service. I don’t remember their names but they are really professional

Review №199

2023-04-28 00:46:31

Best prices in the Inland Empire!! Come here they won’t screw you over!!