WeVideo in Mountain View
Categories
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Video editing service
Location on the map
Mountain View, Santa Clara County, California, US
Phone: +1 650-800-3400
Site: https://wevideo.com/
Edit info
Site: https://wevideo.com/
Opening hours
- Monday:9 AM–5 PM
- Tuesday:9 AM–5 PM
- Wednesday:9 AM–5 PM
- Thursday:9 AM–5 PM
- Friday:9 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 3.7
13 Reviews for WeVideo 2024:
Review №1
2020-10-15 16:24:34A simple to use video editing software but limited. I didnt mind the limitations because of the simplicity but they removed an effect I had been using in a series of videos without any notice so I cannot match the formatting of new videos to the others... I contacted them to ask about it and got a reply asking for more info. I gave them the info and more than a week later they are yet to reply. Horrible service. Ill be moving on.Update*** Today I went to log in so I could work on the project I am in the middle of and my account was cancelled, supposedly at my request... I never requested that because I wanted to finish the project I was working on before I tried a new program. I have asked for some proof that I requested they cancel my membership and well see how they do. The updates will keep coming to let you know what they do to rectify this or if they even bother trying. Im yet to receive any word on either the technical issue I was experiencing or the request for some proof that I cancelled my membership. Aint looking good folks...Update #2*** So I opened up my email to see that they finally replied... They replied to my email asking why my membership was cancelled and all that was written was Hi Greg, Ive refunded your payment now.That means that rather than deal with my request for info, they have gotten annoyed with me being frustrated and cancelled my membership in lieu of actually answering me. That means that all my work that is saved on their servers is basically being held hostage unless I buy another membership online so I can access it. I never asked to cancel my membership so I cant see any reason for them doing this except out of spite... Its unreal in the day and age of Google Reviews. Maybe they are doing so well they can afford scathing reviews but eventually the axe will fall if their service remains this atrociously poor.Let me be abundantly clear in case you are thinking I might be one of those people who complain at everything... Im not. I expect reasonable service for the money I spend and I never give a bad review unless I am thoroughly disgusted. If I take this much time to write a review, its because Im really happy or really let down.Spend your money elsewhere... So weird...They keep one star for the ease of use of their program. I wont say it didnt work but hopefully you dont have any questions.Update #3: Im so disgusted with how Ive been treated I wanted to post a third update pointing to the complete lack of a response to date . They have not responded to my last emails or this review... I hope people are reading these... It would be a travesty for a company to treat people this way and not pay the price of losing credibility as these guys deserve...
Review №2
2015-09-18 07:53:03Compared to other online video editing services, this one is pretty good. The export option for 720 and 1080p videos make it a very good service to use, and its easy to learn interface was a nice touch as well. The only thing that should change is a disclaimer about the 5 minutes yo are balloted as a new user. But after using this service coughing 9 dollars was not a problem at all!
Review №3
2021-08-23 22:28:59They charge too much.They will delete all your hard work after 2 months of inactivity.Confusing website.Just a bad idea overall.
Review №4
2019-04-26 16:58:00Love this web! Is an amazing site to do fantastic videos! I tried 5 other websites, and wevideo was the best by far! :)
Review №5
2018-03-04 00:50:01There is a special place in hell for these snake oil salesman who sell a lackluster product with lies and BS. Their editing software strait up blows.
Review №6
2020-04-23 00:45:56Their web site does not explain things well. Terrible customer service and mediocre system.
Review №7
2015-10-10 14:47:19I love Wevideo! It helped me make movies and edited many of my videos!
Review №8
2017-12-03 22:07:34Great company team & product
Review №9
2015-08-21 11:50:32Video XX
Review №10
2016-01-15 21:44:12EXTRA!!!