Western Dental & Orthodontics in Carmichael

Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image Western Dental & Orthodontics image

Categories

  • Dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Dental laboratory
  • Dental radiology
  • Emergency dental service
  • Orthodontist
  • Pediatric dentist

Phone: +1 916-488-9700
Site: https://westerndental.com/en...
Opening hours
  • Monday:9 AM–6 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:8 AM–4:30 PM
  • Sunday:Closed
Edit info

Total reviews rating 3.7

186 Reviews for Western Dental & Orthodontics 2024:

Review №1

2024-05-23 05:33:10

If you have another dentist that accepts your insurance, I would absolutely recommend to never go to this office. Based off their many MANY one star reviews, not even just mine, that should tell you in itself that this dentist office is not worth the time or experience. They have been very difficult with scheduling and have canceled my appointments multiple times. This last time they stated that my insurance did not approve my cleaning but after reaching out to my insurance, I found that it was approved and only the $1000 gum treatment they offered was denied. I tried to call the 24 hour help desk but they already canceled my appointment without even speaking to me so I think I am just going to drive to my hometown dentist 2 hours away because I have had the worst experience. Do not go here. They are awful. Would also like to add that the last time they needed to reschedule my appointment they only called one time, left no voicemail so I didn’t even see it THEN scheduled me on a day they aren’t even open. Seriously unprofessional I cannot express enough to not even bother. Every person I have talked to has been so rude to me whether it be on the phone or in person. The most unwelcoming experience I have ever had with a dental office. I have never left a bad review in my life and this is the only place that has ever compelled me to.

Review №2

2024-05-16 09:03:32

Absolutely dreadful experience at Western Dental. My husband went in for a routine X-ray and cleaning, only to be met with a barrage of deceit and overcharging tactics. Despite our insurance clearly covering two cleanings a year, they brazenly claimed otherwise and attempted to extort $400 for a cleaning. To make matters worse, they insisted on unnecessary procedures like pulling out wisdom teeth and gingivitis treatments, which my husbands previous dentist never mentioned just six months ago. Its abundantly clear that Western Dental cares more about lining their pockets than providing honest and quality dental care. Avoid this money hungry practice at all costs.

Review №3

2024-06-01 16:27:54

My experience here has been terrible. When I received my exam, I was given a misdiagnosis and decided to not move forward with any treatment.I am now being charged 6k for services that were never provided. I have tried to resolve this numerous times with different people and have not gotten anywhere. I would avoid this place like the plague. It has been probably the worst experience of my life.

Review №4

2023-11-29 22:42:36

I made an emergency appointment at 5am, I was able to get an appointment at this location at 9am the same day for my mother. She was very nervous but she felt very comfortable with the staff and they were kind to both of us. They made sure to explain the details to us and do the most they could for her as soon as possible. I highly recommend this location, they have a very efficient and friendly team. Thank you for the reassuring experience.

Review №5

2024-03-04 19:28:40

Horrible service, my husband got there for his 8am appointment and the doors were locked. The people waiting in the parking lot were let in about 10 minutes later, but there was no reception staff for anther 20 minutes. After finally being taken in for an X-ray, he overheard another guest being told it would be at least an hour before they could be seen, so he asked and was told that they would not be doing the cleaning that he made the appointment for and that it would be quite a while before he could see anyone for an exam. At least 4 other customers walked out in frustration . Staff was not concerned at all. Super frustrating and a waste of time.

Review №6

2024-01-30 23:08:46

X-Ray room floors are dirtier than auto repair shop with torn carpetX-Ray tech could pay more attention to hygiene and be more pleasant.Staff and Doctor are very nice and professional. Dr. Hamoud was very knowledgeable and pleasant. Overall very pleased with service.

Review №7

2024-04-08 22:58:37

Exceptional dental medical services! I have been coming to this office for quite some time, because from the start I realized I was in great hands. I truly recommend this office to anyone looking for competent and transparent and effective dental medical attention, with excellent patient service and efficiency with no wasted time. 👌

Review №8

2024-03-26 17:08:31

Made an appt over the phone for tooth extraction due to incredible pain, not being able to eat, not able to close mouth all the way, or sleep...the office personnel tells me over phone that I have insurance and my out of pocket cost would be 50 something dollars. He specifically stated the overall procedure would cost 296 dollars and that my insurance would cover 80 percent. I arrive 5 mins before my appointment time. I check in, and sit in the lobby to wait to be called. 45 MINS LATER, Im called to the desk to state that I no longer am covered by insurance and that the total cost is now over 1000 dollars. I was also specifically told no payment plans would be accepted and the entire 1000 plus bill needed to be paid in full before the emergency procedure could begin. I re-iterated that I was in immense pain, the desk lady said I know. After seeing no option in sight and being in incredible pain, I left the office to seek an emergency room to subdue the immensely incredible pain that this office seemingly ignored. I feel like this is medical malpractice somehow, almost scamming. To leave me sitting for nearly an hour past my appt time just to attempt to extort over 1000 dollars cash for a simple tooth extraction.... I will never...ever..step foot near any western dental again.Just for additional information, I got a response from western dental in refard to this review, they stated they wanted me to contact them via email to solve this issue. I emailed them and asked how they intended to solve the situation....I never received any email back, and its been several months now. Just a heads up, if its in the public eye, theyll act like they care. But behind closed doors, Ive been ignored, twice now....dont think you can just burn people and hope nobody notices western dental!

Review №9

2024-05-06 21:33:16

I have been waiting for the past hour and a half and i only got an answer that the doctor is doing a treatment so i guess theres only one dentist at this location. Hope they get more doctors or they do the appointments for a real time of consultation. Please find another location.

Review №10

2024-03-07 23:42:39

Thanks for nothing, like allowing me to make an appointment which I showed up for early and then turning me away because you need me for more time than you scheduled me for. By the way, do they ever pick up the phone? I found them very difficult to contact.