Waterfly Express Car Wash in Fair Oaks

Review №1

2024-04-21 01:23:47

I like this place. FAST IN N OUT. With monthly fast pass. Not to Bussey doing the week. And on the weekends I stop and vacuum my car.The staff is friendly and helpful. And always clean towels to use. The lot is clean always. Monthly passes are available in different price lines. You unlimited washes for all passes. My pass pays for itself after 2nd visit . Well worth buying a monthly pass. I wash my car once a week. Mor often if it rains. The brushes are gentle on all vehicles. I have not found any scratches on my car after 1 year. And cleans very well. I am satisfied with the service after 1 year.

Review №2

2024-06-29 12:34:38

Amazing!!This place is way better than QQ. Especially if you are looking yo have a scratchless and hasslefree car wash this is the best one. The wash will not be rushed even if there were people waiting tonget a wash. This place will not speed up the process.I definitely recommend this place if you don’t like to get scratches on your vehicle!

Review №3

2024-06-17 15:25:21

This place is using about 60% less soap in their drive thru as of about three weeks ago. Not sure if they think we are stupid or what, but I can see that the soap is watered down now, and it use to be so thick it was like marshmallows on your windows; to where you couldnt even see out. Not anymore. Now it looks like vinegar. It is so clear. No soap, and my car is filthy when I come out, so I go through twice, but not much help either. I will call corporate if things dont change back soon and let them know the franchisee is trying to save money by taking away from his customers!

Review №4

2024-03-26 18:36:53

*Beware of this car wash*- This has been my neighborhood car wash since they opened and I have not gone through any other drive through car wash. They have been decent but I quickly realized their awful business practices when an issue came up.A few months back I entered the wash just like normal and when I got home, I immediately noticed brush streaks in my paint, primarily on the front and through the middle of my car. I instantly panicked and told my husband. We decided to contact Waterfly and let them know what happened. My husband left a message and they called back saying we need to come in to speak with a Manager. I drove in and requested to speak to him and they insisted I drive through the car wash before we spoke. I went through and parked near the vacuums and the man came out. I wanted to give them an opportunity to rectify the situation, however, that was not the case. The Manager was instantly on defense mode looking at my car and shaking his head. He said they have never had any issues with this in the past and there is no way it could have been their fault. He suggested I fill out a form to submit to their Corporate office and that someone would contact me. He also suggested I get my car professionally waxed. I did exactly what he suggested and have yet to hear from anyone and the professional wax did nothing to the streaks. It has been several months. This morning I reluctantly drove through for a wash and was hoping to speak to someone else for an update. I didn’t speak to anybody but the same Manager was flagged down when I entered and he literally stood inside the wash and stared me and my car down, trying to intimidate me or whatever weird tactic he was trying to do. I decided to end our relationship right then. I was too creeped out to deal with him by myself so I decided to leave. Needless to say, we’re canceling our membership. Yuck.Edit: I just read multiple negative reviews via Google and Yelp with the exact situation with pictures to prove the damage. Wow.

Review №5

2023-09-08 22:24:56

Just went here Sept 8. Greeting was great. The attendant was quick and helpful. The place was clean. Vacuums worked. But I got the $22 (level down from highest) wash and my truck, honestly, came out barely looking like I just washed it. Normally I would have requested to go back through, but I needed to get to my Mother In Laws birthday dinner. Bums me out because I figured since this car wash in in a decent area, Fair Oaks, it isn’t exactly “cheap”, that the wash would be solid. It wasn’t. Even the tire shine was spotty and only got portions of my tire. I cannot recommend stopping here.

Review №6

2024-03-16 01:45:10

Really expensive for what you get. But I really like the vacuums. Probably will switch to save money but it’s not a bad spot at all

Review №7

2020-01-12 17:24:19

UPDATED REVIEW - JAN 10, 2020I still give Waterfly a 5 star rating. Today I needed some help with my membership. The girl who helped me out was knowledgeable, helpful and kind. I will continue getting my car washed at Waterfly, and recommending their services!Original Review:I really liked Waterfly Express Car Wash! Its literally a better/longer wash that Quick Quack AND $1 less! I liked that my car came out drier than at other places. The vacuum stations were great!!! See pics for their pamphlet and pricing!

Review №8

2023-06-20 02:43:45

I work very close so this is my chosen spot to get my car wash. Honestly its Hit or Miss sometimes I have to drive through two or more times just to get the car clean. The staff is great and friendly and always the best thing about my experience. I have a membership and Ive had one for a while but Im kind of reconsidering it. I shouldnt have to drive through several times just to get my car cleaned

Review №9

2023-12-27 02:50:43

I love this car wash! It is so convenient, the attendants are super friendly and helpful. I wish there were more than 2 locations, cuz Waterfly kicks Quick Qwack behind!

Review №10

2023-08-17 19:26:09

I recently tried out the self-drive car wash and found it to be a convenient option. While there were a few missed dirty spots and my car was not dried thoroughly. There should keep a person to look after these small issues.