Presentation on Map Reviews Nearby

Vons in Long Beach

4.4 (199) 5949 E Spring St, Long Beach, CA 90808, United States

Location on the map

Long Beach, Los Angeles County, California, US

Phone: +1 562-496-2151
Site: https://local.vons.com/ca/long-b...

Opening hours

Monday:6 AM–11 PM
Tuesday:6 AM–11 PM
Wednesday:6 AM–11 PM
Thursday:6 AM–11 PM
Friday:6 AM–11 PM
Saturday:6 AM–11 PM
Sunday:6 AM–11 PM

Edit info

Total reviews rating 4.4

199 Reviews for Vons 2024:

Review №1

2024-01-23 21:24:40

Plenty of parking. Store is always clean. Easy access to locked bathrooms, which are also always clean. The employees are friendly. The produce is fresh. Shelves are always well stocked. The only item I wont purchase from this location is ice cream, as the top shelves are always severely iced over.

Review №2

2024-03-10 18:08:47

I live one block away from here usually stop by to pick something up for dinner every night. Despite my neighbors hating this market and them always telling me to go to Von on woodruff, I gave them a chance because it was convenient. On sat 3/9 I go in around 9pm and one of the workers is literally throwing F bombs and slamming dishing and throwing boxes (almost hit me with a box in the back by the frozen waffles).I also deliver DoorDash on weekends. So I get a lot of their pings. I was having an issue with the item count not aligning correctly. What DoorDash considers an item, Vons considers a tote (contains like 5-10 items) I called my platform as it is super misleading (tiny payout) and most of the time they make you wait a super long time(sometimes 10+ minutes). They advised me to call the store and see if they could start inputting the totes as items. So I did that…..The first guy I spoke to was super cool and understood what I was talking but needed his store director. Phone was not muted so I can hear him pass the phone. I talked to the store director J who immediately barked “absolutely not, this is how we been operating for years, you don’t have to accept our orders” with a foul attitude. I work a corporate job Mon-Fri if she would have told me that she has a policy to follow or that she will run it by a higher up or something along those lines I would have totally understood and said goodbye politely. I ended the call on her. Nobody needs to be talked to like that, the staff in this place is wild.

Review №3

2022-04-05 23:21:31

This is a very big store! And they hows the vons.com which means they deliver all over the area. The staff is really nice and the food is really good check out the pics and you will see for yourself.

Review №4

2023-11-23 21:41:56

Loved this location as a Pavillions. Not sure why the need to knock down the quality to a standard Vons. The nice flooring was ripped up and replaced with terribly polished concrete that is inconsistent throughout the store. Certain items are no longer available and the paint choices make the store feel incredibly cheap.The staff is still fantastic and nothing against them, but they also aren’t big fans of the downgrade. Makes driving down the street to Stater Bros or Amazon Fresh a little easier.

Review №5

2024-03-02 20:11:27

Nice, large store that still carries a lot of the variety that Pavilions did. I have the found the fruits and vegetables to be high quality and fresh. The bakery items are great and the bolillo rolls are especially good. Our checker is always super friendly and that is really what keeps us coming back. There is a small Starbucks on site, as well as clean public restrooms.

Review №6

2022-03-07 03:25:32

Grocery order pick up is on the backside of Pavilions. On Woodruff and Los Coyotes. Once you know where its at, its a very seamless process. Staff is always super nice.

Review №7

2020-02-14 01:15:01

Awesome discount bins! Located to the right of the checkout stands. 4th & heart ghee for 50% off. Lots of great deals. The rest of the store is well stocked and the lines move pretty fast. And there are a good amount of cash registers open.

Review №8

2017-05-27 19:59:59

Good selection of basic pantry items along with specialty foods when I want to make something interesting or exotic. Also a good selection of ready-made meals when I dont want to cook at all. Staff is friendly and helpful without being obtrusive and prices are pretty good, even better if you use the rewards program. Great floral section!

Review №9

2024-06-17 23:15:27

A nice clean supermarket. Always great produce and meat

Review №10

2024-03-28 07:33:08

Clean and nicely spread out store. Prices were comparable to Whole Foods so just picked up some hard to find items.

Review №11

2024-03-14 04:33:36

They changed their hours from 11pm to 10pm but still pleasant to shop

Review №12

2023-07-16 19:25:30

Barbara is so kind!I was having an issue with the price not reflecting the discount when I was in cell check out and she was so sweet and walked over with me to double check the price and then I download the app for the digital deal but it was not able to download so she went ahead and took the total off because I was having such trouble. I appreciate customer service like this immensely. Thank you so much Barbara!

Review №13

2023-04-09 05:01:30

I was so glad that I made Pavillions my choice tonight. I was also amazed at the great deals they offered to the Members rewards. At the register the guy pointed out to me that I should have grabbed two more items in order to get the membership rewards. This was a first. I have never had a worker be honest about the savings I nearly missed out on. I am so grateful for his honesty.

Review №14

2023-08-18 02:28:32

There is a female checkout woman here with gray hair who likes to make comments every single time I visit about how my stepdaughter “doesn’t look like me” and then tonight when we went there with her BIRTH MOTHER this same gray haired old checkout lady started to make remarks about how our daughter “looks nothing like either of us”.Listen boomer, divorces happen now. I don’t feel like being harassed about my girlfriend’s ex husband’s ethnicity every time I go across the street to buy bananas.

Review №15

2024-06-03 03:54:29

Good selection of food. Its a bit on the expensive side.

Review №16

2024-03-13 13:17:54

Used to be Pavillions. Still has Pavillions prices. Go to Stater bros.

Review №17

2022-03-09 19:57:14

Great bakery, so many awesome choices from little lemon tart fruit dessert cakes to larger birthday cakes.The veggies in the vegetable area were so neatly stacked, artful Id even say I felt bad taking some from the middle. The workers here really care about their work. Great place.

Review №18

2022-12-04 01:38:51

Big market but not worth the wait and frequently out of stock on basic grocery items. Never enough registers open, just pushing everyone to self checkout. After waiting in a long lines get ready to bag your own items. Never enough employees and the employees that do work at the registers are miserable. Will not shop here anymore, specifically when there are better markets a few blocks away.

Review №19

2022-06-14 13:04:31

After all these years pavilions is still hard to beat. A lot of niche stores have moved into the area, whole foods, browns, world market, Ill try to diversify and have excellent produce as well as foodPavilions has incredible variety, quality, and for two decades they have remained top class. Highly recommend. You will find everything here.

Review №20

2022-06-01 06:00:23

I was attending my friends celebration of life and needed sandwiches for 70 people in the next couple of hours. I came in and met Angelica in the Deli department, who informed me that she had gotten my message from her co-worker about the event, and already figured out a game plan to get it done! Her voice and ready-to-help attitude gave me a feeling of calm and relief. I returned in less than a couple of hours, and my order was beautifully displayed, stacked, and ready to go with condiments. The sandwiches were delicious, and I couldnt be more grateful to Angelica and the team at Pavilions! She went above and beyond the call of duty. Truly, I feel she was heaven-sent, and just as her name connotes. Thank you so very much! You made my day!

Review №21

2023-12-04 03:04:13

I enjoy shopping at Von’s on Spring Street in Long Beach, California! Love their service & flowers!! 🌸

Review №22

2023-01-03 04:17:39

We moved to Long Beach from Silicon Valley last year. Pavilions was introduced to us a the upscale version of Safeway. What a disappointment! This particular store is not well unkept. An empty commercial space will great you at one of the entrances ridiculously stocked with random seasonal like from a flee market. Flowers selection often is embarrassingly non existent - it would be better if they give up and don’t offer any. Fruit and vegetables are like brought from a selection of stores who had left overs no one antes to buy and were gifted to this store to push.

Review №23

2022-08-10 21:46:17

Helpful staff, they were able to direct me to the ingredients I needed to make smores

Review №24

2023-02-14 07:22:27

Super bummed this location is changing to a regular lame Vons, which we already have down the street! So disappointed! This means we will have to do our grocery shopping at Gelsons which is over 3 miles away! We loved the quality items provided when this was Pavilions and have been slowly seeing the items we would normally shop for no longer on the shelves. Really concerned about the high quality produce this location provided--will it still be the same? Will the deli selection maintain the Boars Head brand? Will the quality fresh meats/fish still be available? I already see the meat department items have changed. Even the Asian/Mexican food items have been reduced to a tiny area in a back aisle. No more Morton & Basset spices. Such a shame. The quality items was our main reason for not shopping at Amazon Fresh or Stater Bros down the street. This is a grocery store we used to love and trust. Cmon, do better Vons people! Damnit!

Review №25

2021-05-13 04:23:12

I love this store. The produce and bakery are wonderful. Ive purchased a variety of cakes and theyve all been fantastic! Moist, fresh and tasty. Not overly sweet or pasty. The floral dept is also great. Purchased a dozen pink roses for my moms 92nd birthday and they lasted 2 weeks! They bloomed beautifully and were fragrant. Then bought a bouquet of assorted flowers for my sons Godmother and they lasted almost 2 weeks as well. Service is excellent. Everyone seems to be on the ball and are ready to take care of their customers.

Review №26

2020-12-20 17:14:50

Love the deli and bakery! It’s your neighborhood grocery store. Update: they have taken out the US Bank in the store completely! Also hours keep changing but still a great store. No more self checkouts but if you go during the off times, they always have a bunch of registers open so little wait!

Review №27

2022-03-16 13:49:16

Okay I’ve Finally Had Enough!We get our Groceries from here !In the last 6 months we order on line and pick-up.Never have we gotten all we asked for ! So We Have to Drive 1/2 block and pick up the items they said they did not have ? {lazy Pickers)Meat : For Six Months about $400 worth Unusable Rotten strait to the Outside Trash !chicken Package and Rotting. $100 WorthNo we are not going to put rotten meat in my New Truck to Return it.Today Final Straw !Milk : Rotten After 1 Day we have Grandchildren and your products are going to Kill Them ! We buy 2 Gallons Every Week !So now I shop at Amazon Fresh.Everything is Fresh and mostly at a lower cost since I won’t have to toss it out tomorrow?They deliver free in two hours !We still shop at Vons but only packaged boxes of Cereal Etc.I just can’t afford to by meat or milk that’s already rotten.What happened you guys why are you doing that to your Customers?I’ve been a loyal customer since your doors opened in my Neighborhood! Just has not payed off.Have a nice day, I won’t rotten milk in my coffee thanks!

Review №28

2021-05-25 09:40:36

Well organized & stocked one-stop shop store! Great 50%off sale section in the left front corner of the store that always has different goodies daily! Management isnt the kindest & is extremely judgemental towards anyone who looks homeless or not as financially well off which is the only complaint I have.

Review №29

2021-02-27 23:34:27

I ordered on line and picked up the order myself. Very painless overall but the signage out front of the store for picking up orders was totally absent. I waited about 10 minutes before an employee called me an informed me that the pickup place is actually in the back of the store near the loading dock.All was eventually good.

Review №30

2021-09-14 16:48:46

Beautiful produce! Not my regular store, but convenient the day I went. Prices seem a bit higher than my regular grocery, but all very clean and lots of selection in many of the areas of the store. Staff very pleasant as well!

Review №31

2022-01-23 04:33:40

Work right next door great selections everything is always so organized. Great customer service. Just dont understand why they offer Western Union but when you go there to use it no one knows how to do it so they shouldnt offer it.

Review №32

2018-05-09 23:38:25

Love the selection here, only I couldnt find ube potatoes and also the bakery was deserted long enough that I eventually had to hunt someone from the butcher department down to assist me (he wasnt familiar with the pricing or items, but was a good sport and got me what I needed out of the case).Staffing lapse aside, the people working here were all friendly and helpful, which is always a plus in my book.The store is larger inside than the outside lead me to expect. I think it could also do with a new department layout plan, as it seemed a bit disconnected or disorganized inside from aisle to aisle.Overall though Id shop here again just to enjoy the great selection compared to other stores in the area.

Review №33

2017-10-14 18:15:16

Pleasurable shopping experience, clean aisles, clean shelving, very fresh produce. Really helpful staff very comprehensively stocked puts in the shelves. Pricing ranged from moderately priced items upwards. I love the layout easy to push your cart comfortably around the isles in this store.

Review №34

2021-12-09 19:30:35

Really wonderful experience at both locations near me. They have good quality products and excellent service. So much of what the public wants. Thank you all for making my life easier.

Review №35

2022-05-11 18:17:25

I eas there waiting for my friend who had an appointment atca near by eye doctors, and it is a lovely store. I had a lot of fun shopping there. Got organic apples, some fresh dill, some smoked oysters and some anchovies, some kale and some other things and it was fun!

Review №36

2021-01-30 09:45:28

Honestly, it was fine. I went on a Friday afternoon to avoid the rush. The organic veggies are well curated. The liquor is priced competitively. No pecorino. No smoked chillies. The vegetarian section felt awkward. I went on a Friday at 2, yet I constantly felt like I was getting in the way - possibly due to the criss-cross layout of the store.That being said, everyone working there were clearly experts on the store. Kudos to the massive amounts of employees out restocking the shelves. Everyone I spoke to was helpful af. Long live grocery workers unions.

Review №37

2021-03-17 08:07:01

I checked out this Pavilions since it was the only one in the area. They downgraded the one on the corner of Woodruff and South to a Vons a few years ago and its the only one left in the area. The store is nice on the outside, but the inside is very dated and could use a refresh. The sign in the front says that theyve served since 1988 and it sure does look like it. What it lacked in appearance it made up for in selection and food quality. I was pleasantly surprised at some of the rare finds I was able to get that I cant find anywhere else (Tiger bread, please!) I also made quite a few selections from the produce department for a meal I was preparing later and everything was super fresh and delicious, more so than Id get at a competitor. The staff wasnt overly attentive. The checker and courtesy clerk were discussing the pandemic and seemed uninterested in me as the customer, although they did stop for 3 seconds to say hello before resuming their banter. Prices were on par with what youd expect for an upscale grocery store. I did pay $8 for an 8oz jar of artisan mango/peach jam but hey, when in rome. Id probably come here again if I was interested in new flavors, rare finds, or something different, but for my week-to-week, Ill stick to Ralphs since this store is a little out of the way for me. The Albertsons on Del Amo and Clark sucks.

Review №38

2020-11-14 23:48:52

All employees interact with customers, asking if they can help. Whether they are cutting deli meat, stocking milk or checking you out, they are great. Kudos to the great gal who makes my sandwiches and the tall guy in the butter and milk- he is very helpful always. I drive miles to shop here.

Review №39

2022-02-25 05:14:11

Quick, easy shopping..that is until you check out. They eliminated self-checkout, and there is always a wait now at the registers.(UPDATE:Self- checkout is back!! Feb.2022) Prices are a bit high on some things so be a savvy shopper. Still, they usually have everything I need, except maybe when they run low on lunch salads.

Review №40

2023-07-28 03:18:26

Brittanie (cashier ) stop harassing black customers. We should feel welcomed inside the store just like other customers .

Review №41

2021-02-18 00:12:42

I liked Pavilions they have almost everything I want and need. I go to the butcher section and buy all sorts of meats. I will then look at recipes and start cooking dishes for lunch or dinner. There meats are fresh and you can the difference between Fresh and Frozen.

Review №42

2020-03-18 22:25:36

Super cool pavilions. Black people that work there are kinda rude to other blacks but nice to whites Asian and hispanic. Its weird. But hey manager there is cool. Cool ladyWe kept running into each other cause she restocking store and I was looking for tissue and the basics. Have a huge selection of produce currently. I cant speak for later... thank you maam for being respectful. Tall black guy that kept getting in your way.

Review №43

2021-04-26 05:49:06

Great market, very nice produce. Floral, bakery and deli in the store. Nicer than Vons. They are pretty good about inventory so you can get what you need in one trip. Employees super friendly and helpful.

Review №44

2023-12-12 05:32:39

A really nice vons with great produce and selection overall

Review №45

2018-03-28 05:38:35

Staff is always helpful. Parking is always plentiful. Store is always clean. I give only 4 stars because the store does not stock consistently. A product that one purchased month after month at this store can suddenly no longer be stocked.

Review №46

2018-05-21 08:36:59

This was my first time at pavilions and I was impressed. The employees help you find your way around the huge store and they offer a b you bunch of food-related services. I bought a pre-made cake and they iced some words on it for me- for free.

Review №47

2023-07-31 06:42:58

Bought a gift card but it was frauded. Apparently couldnt do anything about, when I had just paid and literally opened it right in front of them.

Review №48

2019-07-13 21:06:07

Nice meat department. One of the best meat departments in the area. Pavilions meat manager needs to go to its sister store, Vons, at Woodruff and Carson and teach them how to take care of a meat department. I would have given this store five stars, except that they seem to sometimes be a little short staffed at times.

Review №49

2022-03-06 12:19:59

Meh. Not a big fan. High prices. Marginal service. And they never seem to have everything I need. I find this frustrating because they are such a huge store, yet its the one large grocery chain where I routinely cannot get everything on my very average shopping list.

Review №50

2017-06-23 02:52:49

Great place with broad selections of items that fit our lifestyle. We have been coming here for over 10 yrs, but always has been pretty empty. Always wondered why its so empty, which I dont mind. Its the employees and management. I guess as long as you dont need to talk or ask for something its fine. Otherwise, Ralphs or Starter bros. Lol

Review №51

2020-11-28 07:13:18

Had everything I was looking for an was very easy to find .. I was most impressed because I visited the store just before Thanksgiving.. and they had almost every check stand open I was helped right through almost immediately.. a local Ralphs always has the self check stands, they are terrible... I loved the service.. much appreciated ! Sam Mayberry

Review №52

2020-11-20 22:19:40

Has the best Panda Express EVER. There is a lady that works there that has an insane amount of energy AND experience. She gives the best customer service at any Panda Express, anywhere, ever. Dont believe me? Then go and try them out. You will not be disappointed. P.S. She works in the afternoons.

Review №53

2019-05-12 10:08:52

I went to Pavilions because I had discovered, purely by mistake, that they have got the best donuts. During the recent Monopoly contest I received some tickets that said Instant Winner of either a free donut or bagel. Since I just happen to be at Pavilions, I went back to their Bakery Department to see what they had and they had some wonderful looking donut so I decided to take one. It was the biggest the juiciest donut, just the best. So if you ever have a donut craving, I would definitely suggest that u go 2 Pavilions and try 1 of their yummy donuts. I think you will be happy that you did.

Review №54

2021-01-11 18:59:13

Why do you have to bag your own groceries if you bring in your own bags there?..Stater Brothers bags them regardless. Also Staters are always eager to help you out to the car. Pavilions has not once offered!! Customer service.sucks there!!

Review №55

2019-02-10 02:38:06

Great store!! They always have such a great variety and things that you cant find anywhere else......they always have like chocolate covered hemp seeds!! amazing! the staff is wonderful the stores always clean I love the way it set up best store!!

Review №56

2021-02-12 21:01:07

Very good selection and their deli has lots of tasty fresh options. Cashiers and baggers are always friendly. Fresh baked items are a bit pricey but otherwise a very good super market.

Review №57

2019-11-27 15:14:39

This one is an awesome store!! They had everything i needed, well, not Brown n serve rolls. Anyways, the store is so clean and organized that i almost felt it was fake!! By far the best grocery store i have ever shopped!!

Review №58

2020-05-27 03:25:46

Pavilions has always been a favorite, but during this time of Covid-19 they have really shown what an excellent staff they have. For quite awhile they have taken the safety measures seriously, and my family and I are so appreciative of that!

Review №59

2022-09-19 06:08:05

I love this particular store, friendly staff . Clean and organized, And the freshest flowers Ive ever bought at any super market

Review №60

2023-12-02 17:20:11

Well stocked and very friendly staff.....

Review №61

2023-04-09 02:18:11

SO SORRY BUT IVE NEVER BEEN TO THIS PLACE, YET ONE MORNING I WAS LEFT WITH $0.00 BALANCE ON MY GROCERY CARD WHEN I WAS SUPPOSED TO HAVE $186.20 !! WOW AND IM STILL ASKED TO RATE THIS STORE HOW DO YALL WORK? DONT YOU HAVE TO SWIPE A CARD IN ORDER TO PURCHASE? 🤔🥺👎🏽

Review №62

2021-10-24 18:40:57

Bought one layer chocolate cake fudge iced... Delicious!!!If you are chocolate enthusiast and like cake, this is the one to get or the 2 layer has some yummy cream in the middle with a fabulous flavor. Up to you.

Review №63

2022-12-25 02:41:51

Always a clean place and they seem to have the best fruit around besides the farmers market. Very helpful

Review №64

2020-03-04 23:05:22

This is a very clean organized and mellow store to go to. I have anxiety and it’s not overly crowded all the time like some stores allowing me to get all of my shopping done on days that other times I would think impossible. But because I’m unbothered by the anxiety I can easily maneuver thru such a nice store that has a really great vibe

Review №65

2019-11-24 17:36:34

I love having my groceries delivered. Ugh, yet you guys really need to get your act together with website. Prices on web dont match the ad. Customer number is useless. Its a private service that isnt Pavillions. Cant answer questions. I was ordering once a week. Now Im back to going to the grocery store by my house which us not affiliated with Pavillions, Vons or Albertsons. I really liked the service I hope they get ut together.

Review №66

2020-09-11 04:52:51

The workers are weird, the customers are weird. Its like stepping into Twilight Zone at this store. I dont know why but everyone here seems strange.Its a beautiful, huge store with everything you need, though.

Review №67

2017-03-28 07:58:23

Pavilions has been my neighborhood go to for 21 years now, but tonight I went there to get a bottle of gin and some tonic for me and some buddies waiting at home, the man at the register refused to sell to me after I stumbled once in the store, claiming I was too intoxicated to sell too. I dont know where this guy gets off, on his tiny amount of power thinking he can refuse me service when I am getting a ride home back to my own house. After 21 years I am seriously considering taking my business elsewhere anytime I need groceries. The clerk was some guy in his late 30s with slicked back black hair who thought he was so entitled. I am THOROUGHLY disappointed in pavilions, seeing as I only had 3 beers before I went there and had a ride home with me at the store. I seriously hope they rethink their employees.

Review №68

2019-09-05 05:00:12

Like the lay out and easy to find what you are looking for. Fresh produce and a nice deli section. Not to crowded in the morning and lots of parking. A bit hard to get in and out of the lot but still a nice place to shop

Review №69

2017-12-08 02:47:13

Your pharmacy is wonderful 😄 Susan and Julie are the Best. I really dont know what I would do without them. When I need help with my meds I always talk to Susan, she is very helpful with new ones. And over the counter one also. And Julie is great always very helpful.

Review №70

2020-11-01 01:07:20

Store is always clean and organized. Shelves are generally stocked with the essentials. Generous variety with all products.Store is practicing Covid safeguards. Starbucks cafe and Lotto/lottery are available.

Review №71

2021-06-15 16:58:20

Just bought some fresh fruit, my favs PineApples & Watermelon. Nice Fresh & Delicious. I ❤ me some nice fresh fruit. The Pavillion Store Associate Team U All R The Bombay Diggity. This Fruit Is On Point, I Tell U This Nice Fresh Cold Fruit Hit The Spot. Mmmmm Mmmmm Yum Yum Yummmy😍😍😍😍, Thank U. B Safe, Stay Safe Stay Blessed 1 ❤Much ❤Much Respect!!!!

Review №72

2019-07-05 12:28:27

It was not Vons per say it was Panda Express. Customer service was not so great. I had to suggest everything and the girl was in such a hurry to eat I had to ask for Teriaki sauce, the sweet and sour sauce for the cheese filled things but she was sure to ask for a donation / too. The egg rolls and the cheese filled pastry looked burn. I said I would not return after my friend first took me there about 6 months ago and the Asian young girl rolled her eyes when my friend was asking questions. But now I know to stick to the one I know.

Review №73

2022-11-21 18:49:01

One of the greatest spots to shop for high end groceries things you could never find in my communitys stores. A+

Review №74

2019-03-17 20:53:27

Nice big clean store with a Starbucks inside. Lots of fresh fruits and vegetables, place is just a real big good grocery store. Right outside they have a Panda Express and a little strip of other stores to the side.

Review №75

2023-01-10 19:53:26

They are changing store layout - hate it! Really rude, disinterested cashier. Have shopped there often but not so much in the future.

Review №76

2022-05-27 00:07:36

Very clean, definitely enough space to get around during the busiest parts of the day and the employees I spoke with were friendly as well as helpful

Review №77

2020-07-15 01:27:47

I used to live in this area. Its been a few years since I came here eversince I moved to the Bay area. All the necessities I needed which were mostly wine 😃, are always available. Still my store when Im in the area.

Review №78

2016-11-12 17:35:55

Food is fine, however today (Saturday) at 830 am - only express check stand oopen. Twenty people in line. Finally they open one more lane. People start moving into the express checkout from way at the back of the line. Lots of arguing and pushing.I serioiusly (well none of us does) do not need this ever much less at that time of day.I was so so close to leaving my basket and going to Stater Bros.Next time I will.

Review №79

2016-05-12 22:30:44

Ive shopped at this store for more than 20 years, and have always been happy with my shopping experience. Unfortunately the customer service at this location has gone down hill very quickly. They have 2 ladies working as supervisors on the front end and neither of them have any customer service skills at all. They have recently changed store managers, and this new manager is Never on the floor, and ive yet to set eyes on him or her. And this is probably the reason for the poor customer service. Its very unfortunate ..,. i have several friends that refuse to shop here any longer because of the way they have been treated. And its sad to say, but ill probably be taking my business to Ralphs too. The service by there 2 front end supervisors is lousy, its offensive and ive about had enough of it. Cmon Pavilions its your customer service that set you apart from all the other stores to begin with. I wish someone would pay attention to the long droopy faces, who cannot smile or be kind to any of your customers.****very dissatisfied *******

Review №80

2018-03-29 03:41:27

Ryan at Pavilions Starbucks is A Knowledgeable Starbucks Barista, hes been a Power House for Years, an Awesome Job !! Yolanda is a great Checker and You cant get better than Greg bagging your Groceries and assisting out to your car to pack your Groceries ! PRODUCE DEPT does n Awesome Job, the Bakery bakes fresh Breads, cookies, cakes etc., Deli has Awesome Salads, meats, plus cheese.The Butchers are Always there to Serve whatever you need ..I LOVE All of the Staff at Pavilions❤❤

Review №81

2018-08-17 00:21:52

Good prices on steak. Vegetables and fruits are fresh and there is s wide variety to choose from. Definitely will shop again although I dont live in the area.

Review №82

2020-04-03 00:05:42

Mostly good store. Definitely the most expensive supermarket in the area. Also, the store doesn’t practice social distancing. There is someone standing at the door regulating the number of people inside, but you have to get within 2-3 feet of them to enter and exit the store. Put that person outside!

Review №83

2019-08-10 00:05:21

This is a grocery store but not a pharmacy!The pharmacy is lame.Pharmacy at this location doesn’t care what patients care.Pharmacy held prescription for 11 days forgot to fill till patient called to follow up.Pharmacy made empty promises on the same prescriptions arriving schedule then asked patient to suffer with no medicine but wait for another 7 days to pray for arrival.Maybe Pharmacy staff in health field for a long time, patients suffer is a routine seen, so they dont care if medicine arrives on time for treatment.

Review №84

2020-06-18 20:08:13

Best Starbucks inside Pavilions takes EBT cards so is always a joy to go in and get it venti white chocolate mocha hot everybody inside the store is very pleasant I always find nice sales also I like the fact that they always have a large selection of ice cream

Review №85

2019-05-30 00:15:42

For a high end grocery store, I was not fond of the organic produce selection. Dont get me wrong, it was stocked, but the quality was not in between ripe and not ripe. Certain fruits and veggies that I was looking out, not generalizing here.

Review №86

2022-04-04 06:03:55

I recently started eating mainly organic produce. Surprisingly Pavilions has a great organic section; Better even than Whole Foods, Lazy Acres, or Sprouts.

Review №87

2023-07-26 19:11:17

Always friendly service delicious fruit and cakes for all celebrations.

Review №88

2018-08-06 11:10:45

Great store. Nice and clean. Prices are very high but it is a high end store so its to be expected. Some staff are not so nice.

Review №89

2017-08-04 07:46:40

Their starbucks is awesome. Usually there isnt that big of a line at the cashiers. I like Theresa at the sushi counter. The deli also never disappoints.

Review №90

2023-05-07 17:54:38

Very good selection, helpful store employees, makes it a pleasure to shop here. But changes are coming in September. Not good changes.

Review №91

2020-08-30 04:49:56

Always enjoy shopping at this store. I even bought a custard pie my husbands favorite. Always have such a variety. Store is always clean & well stocked

Review №92

2023-11-23 01:15:32

They are so helpful with getting the coupon on the app. Nice they have the self service checkout.

Review №93

2019-02-24 05:08:40

This place has fallen so far. It used to be place to go but now they are under new management and the store has fallen into despair. Good luck trying to find bird customer service in the deli or anywhere else. Do yourself a favor and go somewhere else!

Review №94

2022-10-28 18:51:07

As a chef this is my favorite pavilions hands down. For one reason only, amazing and eclectic variety of goods.

Review №95

2021-06-03 18:07:12

Clean & well stocked store to shop at.. also their employees has great customer service skills 🥰❤️❤️ I will be back!😁

Review №96

2022-06-19 21:32:14

I love the friendly staff always helpful. Store is so clean. Fast checkout. Always new items to try.

Review №97

2023-01-26 02:28:42

Love the customer service. Cashier showed me a way to save even more.

Review №98

2018-12-16 09:11:33

Snooty & overpriced across the board, but decent. If access to a real live butcher doesnt matter to you, this could be your perfect place to pay more & get less.

Review №99

2023-04-01 02:32:54

Love Pavillions. Unfortunately, they are turning this store into a Vons. Pavillions are special. Vons are just Vons.

Review №100

2019-09-18 19:05:39

CLEAN Store, Excellent Produce. Great Selection of quick to make Vegetarian & Vegan Products. The hours open r great for crazy schedule.

Review №101

2021-04-01 02:40:00

They have everything we need, but their prices are higher than all the other grocery in our area. Theyve always had nice stores.

Review №102

2022-08-24 13:14:05

Great market if you need prepared food. Somewhat lacking in selection otherwise. Produce was great

Review №103

2018-07-21 01:02:21

They are wonderful at the Pharmacy! Have been going there for years! Julie, Desiree and Lois are such amazing people...highly recommended.

Review №104

2018-05-23 02:55:03

Always a pleasure shopping this store. The new changes with the addition of the liqueur rep, plated venue, and other new innovated ideas. Great job, Steve.

Review №105

2019-08-10 20:35:38

The store set up is easy to locate items I need, as a non shopper. I have always been helped with a smile from stockers to the friendly cashiers.

Review №106

2017-09-27 03:21:12

When you are a single mom with your hungry child getting out of school. Your EBT card is acting up. An employee says that they can punch it in manually. But the manager gives you a stuck up face and makes you feel unwelcome. Like you are worthless!! Then tells the employee that they cant do that!! That the employee is not allowed to do that. Thank you for letting my child go home hungry!!

Review №107

2022-11-03 02:31:10

It remains one of the cleanest, well organized, and friendliest stores in the immediate area...well done!

Review №108

2021-02-05 07:53:00

Some of the people who work do not feel sorry for their mistakes or take responsibility for their mistakes, but rather pass the responsibility to the customer. I heard it was a store with a long history, but it was very disappointing.

Review №109

2023-02-02 02:49:32

Some of their prices are a little pricey for me but the the clearance are wonderful.

Review №110

2020-05-24 03:58:30

Vons on Woodruff Ave is better stocked, no lines to get in most days. Better selection than Pavilions on Spring St. The with gas station.

Review №111

2023-01-26 19:54:36

Great store. Customer service is excellent. Amazing floral department.

Review №112

2022-02-17 17:37:28

No lines late on a weekday morning. Starbucks at the entrance. Good selection of regular as well as organic produce.

Review №113

2022-07-14 16:45:28

I love this store!!!! Reminds me of ralphs Albertsons and Vons. The food is so fresh! 🥰

Review №114

2017-08-06 03:00:44

Great produce department! Theres a pharmacy and a Starbucks.The seafood and meat display is fresh.The store is a large store, so there is a great selection.

Review №115

2018-01-06 00:03:59

Saved my skin by being open on Thanksgiving day. A bit pricier than other nearby competitors but the quality of their products is sensational.

Review №116

2021-09-14 05:35:55

Always the last to get new items, and often out of anything on special or sale, but usually clean with attentive staff.

Review №117

2018-06-29 03:52:58

Pavilions has always taken that extra step to be of service to their customers! You may pay a little more for your merchandise but their service makes it all worthwhile!

Review №118

2022-02-22 21:19:55

Well stocked and very clean. Still pricey.....even though they have been open all along during pandemic

Review №119

2022-07-12 15:53:54

Went in after 10 yrs to pavilion and to my surprise they were really good in selection and quality .

Review №120

2022-11-09 18:52:36

Excellent customer service exceptional value and extraordinarily large selection of goods.

Review №121

2021-08-21 19:14:18

Store is always clean. Had my covid shot there. Staff was very nice and quick with the shot!

Review №122

2020-03-14 04:57:50

Clean even with all this madness going on. The store is extremely tidy. Supplies are a hit an miss right now. I will be returning for the baked goods.

Review №123

2020-02-13 21:41:35

Its a wonderful grocery store experience. Never crowded, great selection, and excellent staff. Love the place.

Review №124

2022-04-06 17:49:11

Great produce lots of selections on various grocery items. Clean store and friendly staff.

Review №125

2018-03-03 20:20:44

Flowers are first rate. Go there all the time. Last ones lasted 2 weeks!!! Customer service and food prices are one star

Review №126

2023-06-24 21:47:28

The biggest Vons I’ve seen and Cashier was cool and funny

Review №127

2019-02-28 22:16:31

Perfect place to shop under Stress..My Cashier Barbara was Excellent for your Service and Your Ear and for the Banana and Your helper for assisting me with Courtesy .

Review №128

2021-11-15 00:11:34

Beautiful store, fully-stocked, high-end items and provisions, fresh produce and every checkout aisle open.

Review №129

2020-01-27 18:16:06

The store had a large variety of items...And what I liked the best it was neat and tidyEasy to locate what you wanted to purchase.

Review №130

2023-11-20 01:07:55

All was well at Vons. Nice friendly service.

Review №131

2017-12-19 15:28:29

Very nice store, has a pharmacy, and starbucks inside. Very clean and super helpful the prices more toward the high end but there are so deals.

Review №132

2022-04-10 23:26:47

Nice store, plenty of parking, great produce selections. Friendly staff.

Review №133

2020-10-24 14:35:44

I went in there for flowers and a card and balloons the florist was super nice and she made a bouquet for me I was just super satisfied with my service

Review №134

2017-12-29 03:35:38

I love this place. They have a bigger choice in fruits, vegetables, and cheese, and in meats. Their a little more spendy. But well worth it.

Review №135

2019-12-07 13:02:08

Great! Friendly helpful staff and the market was a joy to shop in ...plus pavilions was very clean and had great variety of beautiful fresh produce...

Review №136

2022-09-01 16:00:41

Clean, fresh produce. Can always find help when needed. Very friendly.

Review №137

2022-11-21 21:48:14

I found the grape leaves I need to make dolmas(stuffed grape leaves). Definitely gonna come back.

Review №138

2021-01-12 02:52:47

Pavilions has EVERYTHING! Use your Vons Card along with Just for You benefits and weekly sales to get best value for your dollar.

Review №139

2022-07-16 06:09:27

Such a nice space, pavilions really has stepped it up at this location.

Review №140

2020-08-15 23:36:05

They have a great deli and bakery.There is an employee stationed by the carts to disinfect them before use.

Review №141

2016-11-23 13:02:36

I used to love coming here. Ive watched the decline over the past year or so and Ive since switched to Grocery Outlet. I still wave when I drive by, though.

Review №142

2021-06-25 02:18:58

Some of the nicest people and great stock of everything, good experience, glad I was working in the area. -Lydia

Review №143

2017-04-01 04:28:55

One of the better Vons in the area, the manager is a real piece of work but its all okay because the cashiers are nice.

Review №144

2021-07-08 16:39:37

Areas of unkept nature dirty corners in the store, floor looked like they mopped it with dirty water. No1 to help find anything. Not enough registers open. 10 min in line is too long.

Review №145

2022-03-06 05:08:10

Always liked the deli and bakery section. By far one of the finest in the supermarket chain.

Review №146

2019-03-01 00:28:48

I have always felt very welcome in their nice clean store great products good value

Review №147

2020-02-15 03:17:21

Nice clean store with excellent staff. Unfortunately they ran out of what we need to get.

Review №148

2018-03-11 03:39:50

So many choices! What a great store. Be careful, you may leave with more then you came in for.

Review №149

2019-12-17 23:45:06

Expensive, but I love it! Prices are much higher, but it is a nice big place and has a way better selection which is important once in awhile

Review №150

2020-10-14 01:31:32

Nice store, plenty of space and good selection. Easy on and off the freeway, too!

Review №151

2022-10-24 04:22:29

Some parts of the store smell not nice, but they accept apple pay

Review №152

2018-05-03 18:28:39

Great clean, modern store with everything you need. Deli, Starbucks, homegoods, great selections of cheeses, wines and flowers!

Review №153

2022-08-06 05:04:38

Friendly cashiers, always nice. Very helpful staff.

Review №154

2019-07-18 03:39:13

Good selection but some of the cashiers dont seem very happy to be out of the trailer park.

Review №155

2022-10-31 00:52:49

Over charged. Not wanting to have to back for the difference but $6 00 is nothing to let them overcharge for

Review №156

2022-02-22 03:40:48

Always staff friendly. Store is very clean and organized.

Review №157

2023-01-02 22:48:09

There selling expired potato chips at the front of the store check dates people what a dirty move

Review №158

2022-10-11 19:19:32

Sushi bar is really good! Very nice worker here!

Review №159

2020-02-02 10:11:35

They have all the groceries that we need for a family of four. The produce and meats are always fresh.

Review №160

2019-10-15 09:17:21

Nice to shop late night. Some good bakery goods tonight. Produce is kinda pricey.

Review №161

2020-09-01 05:51:59

I go there to shop for special items and always stop at the Panda Express when I leave. Its a great day when you can do both.

Review №162

2021-01-09 18:58:28

Great place but I get stared at by the white people that go there, like if I dont belong in that store...

Review №163

2018-11-18 23:38:25

Clean bright nice environment. The pharmacy techs n pharmacist are always very helpful and nice!

Review №164

2021-05-10 20:35:34

This is a great store that feels very spacious. The staff is also very friendly.

Review №165

2021-02-04 20:27:21

Friendly wonderful nice people helping you. Great clean store.

Review №166

2018-11-04 19:32:49

First time at this Pavilions. Wow. It is Awesome. Such a vast variety. I will be going now on a regular basis.

Review №167

2022-06-03 20:56:32

The store is going down hill fast I had to go to Ralphs to get what I used to find when shopping at Pavilions going to start shopping at Ralphs.

Review №168

2017-06-05 19:43:45

Very nice store. Great bakery and deli. US bank and a Starbucks inside the store also.

Review №169

2021-04-30 00:23:23

Very good produce and meat- I like that they carry more exotic fruits now

Review №170

2017-09-25 20:22:33

I always find what I need here and the prices are reasonable if you use your club card. Friendly staff, always multiple lines open.

Review №171

2019-04-21 22:35:08

Best selection of the grocery stores in the area, with a good balance of cheap staples and higher end hard to find brands.

Review №172

2021-04-28 16:18:25

Clean and well stocked. Friendly staff. Well stocked deli, bakery, as nd produce sections

Review №173

2020-01-11 07:00:09

We some times go or of our way to shop here. Better products, better meat, chicken, seafood, and beef.

Review №174

2021-04-22 22:18:48

I was shopping in store and my son went back in to store. He was accosted by a worker that claimed that he stole something. He was racially profited by them.

Review №175

2016-03-04 07:15:04

Its a very nice store with high quality food and high quality people serving you.

Review №176

2022-11-26 00:42:15

Very clean and organized, with a large selection of items

Review №177

2021-10-26 18:42:42

It was nice and clean, Good Customer Service and very helpful staff.

Review №178

2017-07-06 15:05:41

Very nice people clean, positive environment, and they have the items I need

Review №179

2022-01-28 06:33:21

Very nice people that work there all way with a smile to help you

Review №180

2017-09-20 00:49:24

I love my Vons Pavillions. I wont shop anywhere else. And the pharmacists are the best.

Review №181

2023-04-24 04:09:50

I came to get cash back and its a min 5$ purchase .

Review №182

2020-07-03 18:03:19

A wait to get in but not long. Out if yeast (as is everyone else). As always, good service.

Review №183

2019-07-02 00:30:25

Good place but need cheaper prices and better customer service at check out

Review №184

2019-01-19 23:16:51

I like the different items on the shelfs.great time in your store.

Review №185

2020-07-18 06:19:13

Great experience. Clean and everthing is easily available good staff too

Review №186

2020-08-21 15:33:39

I purchase their Stonewall products at Vons. I especially enjoy their garlic olive oil.

Review №187

2021-10-10 21:25:11

They do not make sure there is a back up person on duty when the customer desk person goes to lunch for one hour.

Review №188

2023-03-10 16:09:45

This Carpenter sharpens His Moxy with Nutrition ............ My Buddy Google always Clicks!

Review №189

2017-06-02 15:44:19

Pavilions is a great place to shop.. I love all the friendly workers and they are very reliable.

Review №190

2017-07-16 03:05:36

I always like going here as there is rarely a long wait. Always have the things I need it even want to try that you cant get elsewhere.

Review №191

2022-02-04 18:44:04

Clean store, if product is not on shelf all personnel will check in back, all cashiers are kind and friendly

Review №192

2017-10-05 15:16:55

My favorite grocery store in LB. Great parking, Good flow in-store and rarely crowded.

Review №193

2023-04-28 04:42:38

Typical high quality grocery store. Has high qu

Review №194

2017-11-02 08:41:50

Store always looks nice. Excellent staff. Special shoutout to Cyd for always helping out!

Review №195

2020-06-04 19:28:46

They have a good supply chain and great staff during these COVID-19 times.

Review №196

2022-09-29 15:54:46

GOD directs! Google answers & Carpenters improve ...... Hey, it takes a grateful village!#eyeshigh

Review №197

2023-11-12 00:37:08

This Pavilions never answers their phone. Also the lines are always very long because they refuse to have more than two cashiers at a time.

Review №198

2017-05-06 11:58:53

A large Vons store with a great deli and bakery departments. They a bit pricey. Well stocked...

Review №199

2017-07-28 13:44:24

Love the floral selection and definitely clean everywhere, plus the sales are great