Vons in San Diego
Categories
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Grocery store
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Bakery
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Butcher shop
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Deli
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Florist
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Grocery delivery service
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Organic food store
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Produce market
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Supermarket
Location on the map
San Diego, San Diego County, California, US
Phone: +1 858-523-1842
Site: https://local.vons.com/ca/san-di...
Edit info
Site: https://local.vons.com/ca/san-di...
Opening hours
- Monday:6 AM–11 PM
- Tuesday:6 AM–11 PM
- Wednesday:6 AM–11 PM
- Thursday:6 AM–11 PM
- Friday:6 AM–11 PM
- Saturday:6 AM–11 PM
- Sunday:6 AM–11 PM
Total reviews rating 4.1
199 Reviews for Vons 2024:
Review №1
2024-05-29 22:23:55The staff at this Vons is extremely rude, especially self-checkout and management. I don’t expect a friendly attitude, but they do not even have basic respect or consideration for their customers. I very kindly asked to make a return for a purchase I made THE DAY BEFORE that I made by mistake. They did not allow me to return and were unsure about their own return policy. Their specific return policy is not available to customers either, so they can do whatever they want. Customer service said no and then asked the manager and the manager asked the same person who called the manager. They both agreed to not allow me to return for no apparent reason without even letting me talk or explain. They said we sometimes accept these kinds of returns, but that they didn’t want to accept it for me. They seemed to get something out of being rude to me. In my opinion, it seemed like it even had some kind of discriminatory undertones- either due to my age, appearance, or ethnicity. They accepted a return that was half-eaten food for an older Caucasian man right before me. My purchase was completely unopened and untouched. I had a receipt as well. They definitely had something against me, whatever their problem is. I see that I am not the only one in the reviews section who has experienced discrimination at this location. Someone needs to seriously do something about this. Do not buy anything you are even slightly unsure about because you may be their next victim.
Review №2
2023-11-27 16:58:36All register are closed at 9 am, only self check out. Spent 20 minutes to scan $200 cart with small son.Horrible experience.
Review №3
2024-05-20 19:16:42Good staff and quality but they got so expensive that driving to Whole Foods is a more affordable option. It just feels like Vons is price gouging at this point.
Review №4
2024-02-13 23:29:20I went to the self checkout and started scanning the items, when I realized that the chicken didn’t have the label with the barcode. There were 2 employees working there and I asked one for help, but he just told me to pay the other items, go back inside and bring another tray of chicken. He didn’t even gave me choice of leaving the cart there and go quickly exchange the product. The worst part is that he was not even busy, he was chatting and looking at his phone.
Review №5
2023-12-10 21:41:51Like any other places these days, you need to download their app to make the most out of your shopping experience. I feel like many items are overpriced so that they can be on sale. With that said, this store is always clean, and the staff at the pharmacy is helpful. Parking is easy.
Review №6
2020-05-04 22:15:39Fantastic store location, the staff are very accommodating and friendly. The selection of produce, meats, and beverages is excellent. Shelves are stocked, and the parking is a breeze.
Review №7
2024-06-18 20:21:20I love the shop and I shop there a lot, but the short Mexican man there at self checkout is always extremely rude and unkind, and has no respect for shoppers.
Review №8
2023-11-14 23:13:55I had one of the best customer experiences of my adult life today - a prime testament of someone going above and beyond. Scott you touched my heart today.Last week, I placed a curbside order and forgot about it completely, 2 days later Scott calls with a friendly reminder. Told me he was going to replace some of my produce that went bad and noticed an expiration date on one item, replaced that. Over the phone I could just tell how much he cared.Met Scott later that day, and i was right about him. He is such a nice, kind, genuine human. I get my groceries, leave, 3 minutes go by, Scott called me with an honest mistake, forgot one bag with my frozen items. Told him not to worry about it, just refund me.Had such a positive experience, decided to move my order pick up to the Vons that Scott works at even though it’s a further distance from my house. Today, sure enough I am so happy to see Scott bringing out my order.He told me he added the things to my order that he accidentally forgot to give me for free. He didn’t have to do that. Words cannot express how much his kindness matters to me. Not sure, but God must be looking out for me, otherwise we probably would have never crossed paths.Scott, if you’re reading this, you’re truly one of the nicest and kindest professionals I’ve ever met. I’m making a weekly pickup at this specific Vons a ritual.Thanks for making me feel cared for. Truly.
Review №9
2023-02-02 02:03:59Vons has some amazing and delicious food, fast easy especially after a long day of working- their staff friendly and always there to help - lot’s options to choose from! I do recommend
Review №10
2023-06-19 17:24:44Awful old broken down electric carts for handicapped or injured folks. They barely hold a charge for a quick shopping. They are left out in the parking lot and no one brings them back in to charge. I had to hobble on my crutch all the way back to the pharmacy last week to get my vaccination and prescription.If Vons doesn’t care about providing handicap access to their customers then please put the pharmacy at the front of the store instead of way in the back.Everything else is lovely. The employees are friendly and helpful as are the pharmacy staff. Parking is great and plentiful and the area is beautiful.Good luck to the disabled 😩