Presentation on Map Reviews Nearby

Victory Honda of Morgan Hill in Morgan Hill

4 (199) 17100 Laurel Rd, Morgan Hill, CA 95037, United States

Categories

Auto repair shop
Honda dealer
Car dealer
Oil change service
Used car dealer

Location on the map

Morgan Hill, Santa Clara County, California, US

Phone: +1 408-500-3000
Site: https://victoryhondamorganhi...

Opening hours

Monday:9 AM–8 PM
Tuesday:9 AM–8 PM
Wednesday:9 AM–8 PM
Thursday:9 AM–8 PM
Friday:9 AM–8 PM
Saturday:9 AM–8 PM
Sunday:10 AM–8 PM

Edit info

Total reviews rating 4

199 Reviews for Victory Honda of Morgan Hill 2024:

Review №1

2024-04-13 21:21:13

It was a great experience. Sales team treated us very well. If i wasnt so fat. I would buy a car for myself here

Review №2

2024-02-01 00:05:11

The service and knowledge of Daniel Avendaño is superb! We went to the Honda dealership 3 months ago to see our options and he gave us all the options without being pushy or pressuring us. At the end we bought not 1 but 2 cars and we couldn’t be happier with Daniel, and the whole team service.We definitely recommend Victory Honda of Morgan Hill to be your starting point, if you’re looking for a car!

Review №3

2024-04-21 00:01:21

Do not buy from ALEX the manager or daniel salesman they act all friendly on the phone and then i drove 2 hrs and they sold me a truck thats not smogged but yet they charged me for the smog and i didnt get my smog or tags and then added a warranty i didnt want to make commission and then made me go back to resign and added the warranty again! Definitely bad experience sucks that they’re making the dealership look bad because they’re forcing the “MULTI GUARD” warranty on people and saying its complimentary but it adds $4,000 to the loan.

Review №4

2024-04-18 03:36:35

We had a very good service experience here today. Interactions with the person who checked the car in, the service advisor, and cashier were all pleasant and professional. We ran a couple of short errands on foot and ate at the local breakfast place while waiting for the car to be serviced. Some toys set out in the waiting area entertained the toddler with us as well. We felt the wait time was reasonable and appreciated being able to have the service done.

Review №5

2024-04-27 22:37:09

Went into Victory Morgan Hill a little nervous due to my lease ending. I knew it was not going to be a win for me due to penalties. Kristy was quick to show us our options and point out which was the most reasonable and most beneficial for us. She made us feel comfortable from the beginning and was looking out for our interests at all times. Thank you so much Kristy!

Review №6

2024-05-13 00:53:50

Bought my first car from Victory Honda. Kristy is the best sales representative. She got me the best offer on my car and best rates for my finance. She was helpful throughout this journey starting from test drive to the paperwork.

Review №7

2024-06-21 23:10:51

I highly recommend this dealership to anyone looking for a new or used Honda. They made the car buying experience stress-free and enjoyable. I will definitely be back for future service needs.

Review №8

2024-06-01 21:44:49

Matt was so helpful and knew all the different features for every car we test drove. I would definitely be coming back here. My husband loves his new Honda Accord.

Review №9

2023-11-19 02:54:58

Thank you so much to the people who work here. I will forever get my cars here now. Biggest shout out to Steven who helped me out today not only did he work with me on my payment stuff, he made me feel like I was just chatting with a friend. I cant thank you enough for the kindness youve shown me today! Happy Honda-Days!!

Review №10

2024-02-20 19:43:08

This place is irresponsible, unprofessional and untrustworthy. Their after sale service is zero. After sale, they don’t care about you and vehicle at all. I bought brand new vehicle 45 days ago and I didn’t have any information to make our first payment, waited 45 days. So I called straight Honda financial service to get my account information and made payment. Don’t wait for these guys for any loan information or extended warranty information email. They will screw your credit by missing first payment. Please stay away from John, sale person and Alex, finance manager. They never answer and replied to you.

189 more comments

Review №11

2024-06-29 18:16:37

I purchased a vehicle here advertised asHonda Certified preowned. I just found out through honda that the vehicle was never Certified preowned. Now they wont even answer the phone to me. Do not buy a car here. This is the most expensive lie I have ever had to deal with. Victory is a lying company!!!

Review №12

2024-01-31 21:33:58

I nothing but excellent things to say about Victory Honda Of Morgan Hill. Robert is my auto service person that has excellent customer service skills, very nice and always smiling! Sal oh man let me tell you about this gentleman he has excellent excellent sales man skills! He get me every time I have purchased to Honda Accords from him he is very honest and will work with you! All of Victory Honda of Morgan Hill are very nice and they are for there customers! (Excellent Staff ). Keep up the good work ladies and gentlemen!

Review №13

2024-05-11 21:20:41

Victory Honda has the best customer service. They truly make Victories happen! Jesus and Daniel were the best of help and made purchasing a car as painless as possible!

Review №14

2024-03-20 12:44:42

Beware! This dealership is like most, where they have hidden fees. Fees that are not optional. The price you see online isn’t the price for the car it’s another 3-4k in fees. They advertised the car competitively for you to come in or inquire about it once there they hit you with the add on fees. This is how most dealerships make there money on the front end, on the back end of things they make money on your extended warranty or offering you a service plan. Save your time go else where

Review №15

2022-10-09 05:13:05

I had the best experience in buying a car at Victory Honda. Staff was very attentive and listened to what I had to say. They were very hospitable and I recommend anyone who is looking for a Honda to come here. Dominic, Salvador, and Josue were of great help. A very welcoming and comfortable environment.

Review №16

2024-04-21 18:37:11

I bought a car for the first time today. Jesus and Son helped me out a TON. They were both so great and extremely helpful. let me test drive. And gave great deals. Definitely the place to come!!

Review №17

2024-05-11 19:30:51

Kristy provided excellent customer service to us. She got us into a 2024 Honda CRV EX-L. I definitely recommend coming to see her. She is amazing! :)

Review №18

2024-01-05 13:22:13

I recently had the pleasure of using Victory Honda of Morgan Hill, and I must say it was an exceptional experience from start to finish. From the moment I made my reservation to the final drop-off, every aspect of their service exceeded my expectations.In terms of customer service, Brandon truly goes the extra mile. Their communication was excellent, keeping me informed about the status of my reservation, and Lorraine was incredibly responsive to any questions or special requests I had.I cannot recommend Victory Honda of Morgan Hill enough. Their outstanding customer service make them stand out as the best in the business. Ill definitely be using their services again in the future!

Review №19

2024-05-31 22:07:34

They keep adding unwanted optional accessories and try to upsell in thousands which wont be itemized or clearly written. just stay away if you want clear pricing and unnecessary negotiation tactics. sad to see as i got my first car here in 2019 which was way better experience

Review №20

2024-04-28 21:29:32

Salvador and Jesus helped us find our new dream car! Courteous service and very detailed with their knowledge. 100% recommend them if your buying a new car.

Review №21

2024-04-23 02:18:49

Jesus ruiz is a great sales man. He is located at Victory Honda of Morgan Hill. He got me my first car woot!! I highly recommend him if you want to get your first car!!

Review №22

2024-03-01 04:59:28

Dont waste your time going to this dealershipBad Experience:They will text you that a sold user car is still available (i.e. a used car removed from their website listing previous day). When you go there they say the car is sold and we can price match a new vehicle since the used vehicle is current model year and very low mileage. Sales comes up with price match of 15K over MSRP.Good ExperienceNot a zero star because the person accompanying sales person was very friendly to deal with.I would have definitely considered buying car with them if they are upfront that the used car I was looking for was sold and sales didnt played any games with pricing on the new car.

Review №23

2024-06-09 21:36:54

I went there to try and get a used car. I had to sign a paper acknowledging the accessories/add-ons. Then, they told me that I had to pay for them, even though the accessories were labeled as optional in the ad of the car. It took an 11k car and made it an 18k car!!!

Review №24

2024-06-18 22:14:36

The purchase process with Matt was very pleasant, I liked that they spoke the truth and clarified all my doubts in the purchase process, they offered me a great deal

Review №25

2024-03-20 21:08:21

I took my car into a local mechanic and didnt feel like Ineas getting the information or service I desired so I called Victory Honda and spoke with Brandon and made an appointment. Brandon was nice, efficient, and knowledgeable. Great experience.

Review №26

2024-04-21 01:06:56

Great customer service, highly recommend Sal Sandoval. He will get you the car you want. Easy and fast process. If you need a new/used car I highly recommend you ask for Sal he will get you situated.

Review №27

2024-05-19 21:48:33

We have great experiences buying our car with Mathew . He helped us finance our car and was back and forth with the GM getting us a a good deal and a monthly payment. If you are thinking about buying a Honda come talk to Mathew!

Review №28

2023-09-25 03:14:20

Thanks to Oscar from victory Honda of Morgan Hill. Excellent customer service couldn’t be more happier. Also Glen and Alex general Management they made it happen left with 2 new vehicles

Review №29

2024-01-28 00:32:19

Terrible customer service. My job helps me pay for my downpayment. They didn’t believe me when I told them that I just needed to pick a car and know the downpayment to submit it to my job for approval. I informed them that I would then come back within 2 days to continue the process. They wouldn’t even let me see cars because they haven’t ever heard of a job helping with downpayment assistance for TRAVELING employees. I asked John for the contact info for the GM and Sales manager and he did not provide it to me. DO NOT WASTE YOUR TIME HERE.

Review №30

2024-02-25 09:59:47

I purchased a car here last year and had the worst experience ever. Their add ons are ridiculous and theyre required to purchase or finance the car.Keep in mind all their add ons are optional but this dealership will tell you they come with the car. After i read the contract thoroughly i notice all the add ons are optional. I never wanted all these add ons like Extended warranty, gap, and a couple other add ons but the salesman insisted they come with the car and cannot sell the car without purchasing these add ons. What a lair!!! I was able to cancel most of the contracts and got my refund. Sales man name John Moreno promised me 3 tanks of gas and all weather floor matts. I only got 2 tanks of gas still waiting for the floor matts. Texted salesman several times about the floor matts 6 months later still no reply. Stay away from this dealership at all cost youll thank me later. Their finance manager name Alex morales is a lair as well i had to come back to the dealership and signed a second contract and when i signed the second contract i asked alex if everything is the same he said yes except for the term of your loan and your payments will be higher! Come to find out they added and removed some things without telling me. The only good thing about this dealership is their service department.

Review №31

2024-05-25 19:59:30

Great 👍 time and we got what we were looking for. Talab was a great help.

Review №32

2024-03-22 18:29:23

I called and spoke to Kristine Salesperson to bring in my Cadillac CT4-AWD. I came in she had me wait about 10 minutes before she came out. “A game they like to play”. Looked at my car and then went to Manager Lalo who he would gave an offer 25k.Lalo thinks because I’m a Latina female that I don’t know the value of my vehicle. When I told Kristen that the price she gave me was insulting she stated that Lalo made an offer without looking at vehicle and seeing the package the vehicle had. May I add which is the top of the line package.CarMax made an offer of 37k because of trim of vehicle, mileage and excellent of my vehicle.Don’t waste your time at this dealership because they have absolutely no customer service and believe people are dumb to buy and sell cars from them.Buyers and Sellers Beware!I will be selling my vehicle to CarMax who does not play games like this dealership!

Review №33

2024-05-10 21:31:33

100% happy and satisfied withe Victory Honda of Morgan Hill. Matthew, Dean and Sal have gone out of their way to make this truck purchase and trade-in a pleasant experience.

Review №34

2024-02-06 02:45:39

Khalil Sabla was very pleasant to work with and easy going. Highly recommend him and Victory Honda. He helped get a deal we could not refuse. Would come back for our next purchase with him in the future.

Review №35

2024-04-10 06:13:48

Bought my car in Santa Cruz, always get my services done here since it’s closer and the staff is super friendly and welcoming! Love to go there and they are always helpful!

Review №36

2024-03-10 01:14:03

Kristy is the besttttt! I came in super nervous about returning my leased car due to some wear and tear but she made the whole process so comfortable and helped me get into a brand new HRV at a great price🩷 I could not recommend enough!

Review №37

2024-04-28 23:34:43

Jorge el Potro Sánchez was great! Not pushy and transparent, My deal was not easy but him and his boss Yunus made happen/ Jorge el Potro muy bien!.

Review №38

2024-03-24 22:13:10

Danny was amazing to work with. Reasonable and respectful, something that’s uncommon in the car sales world! Highly recommend working with him.

Review №39

2024-05-06 00:57:55

AMAZING customer service from Sonn and Jesus helped me out on being able to get the vehicle I came in to get. They made it work for me. If you need a car ASK for Sonn and Jesus !!

Review №40

2024-02-11 22:26:44

We took in our Accord to have something looked at and after paying a huge amount we were only given one outcome. I feel like, they only wanted me to pay for a diagnosis that was wrong. I hope they start exercising better practices because I am taking my business elsewhere for now.

Review №41

2024-04-13 01:02:52

Family and friends have purchased Hondas from here and all had issues after warranty is up. The Evaporator and Screen has costed us over 6k in repairs. We purchased ours brand new 5 years ago and it has soo many issues already. Steer Clear HONDA IS NOT WHAT IT USED TO BE!P.S The receptionist that answered was RUDE & basically implied our problem now they have their money.

Review №42

2024-04-07 22:20:21

Kristy was very knowledgeable about the Honda vehicles. She was very friendly and helpful. Kristy made the car buying process smooth.

Review №43

2024-06-03 21:09:01

Love Khalil,, Brandon from service……Everyone has been wonderful! I went to get my car serviced and left with another vehicle🥰

Review №44

2023-11-04 16:49:39

They had a car that was destroyed because previous owner had done so much off-road. I asked them what was wrong with the car that was in the shop. They said nothing major and minor things. I got there and all 4 rims are totally gone and they told me they had put a new transmission but they waited till I get there. I had two hours drive each way and I asked the person to be honest and tell me everything on the phone. I have worked in dealership for 8 years before so I can see issues. He still choose to lie and say the car is perfect. Do NOT trust this dealership.They are rude and arrogant as well. This dealership, specially their sells manager asked themselves how can we make car buying even worse, and they have execute that in perfection.

Review №45

2024-05-31 02:57:13

Kristy was so great! My wife and I say this was the best car buying experience we’ve had!

Review №46

2023-11-23 19:20:03

I had the best experience here. Excellent service. Took the time to answer all of my questions. Very knowledgeable. Didnt push me to do anything I didnt want to do. I highly recommend working with Khalil and Danny. They helped me get into a car that fit my budget. Thanks guys!!!!

Review №47

2022-09-14 20:29:13

I wouldn’t recommend this dealership. I purchased a vehicle here a week after getting I had to bring it in for service because it keeped turning off on me. When I first purchased the vehicle the sales manager gave me his card with his signature promising 2 details and 2 gas tank fill ups since when I got the car they weren’t able to do so at that moment. I used one and one when I had to come in for that service within that week of purchase. I saved the other till I needed an oil change since I live a few towns away and don’t get out of town much. I finally went for my first oil change yesterday and asked to redeem the other detail and tank fill up. At first a nice gentleman helped me and said he would take care of it, but once he spoke to his “manager” Sammy who told him since the sales manager that sold me the vehicle didn’t work there he wasn’t going to do it.I then went to speak to him because he wouldn’t come out to speak to me he told me If I wanted for him to fill up my tank to buy another car. I felt belittled and discriminated against. He laughed in my face and told me to contact the guy who sold me the car and ask him to fill my tank up. I purchased a vehicle from victory Honda but was treated like if I purchased my vehicle from the sales reps lawn. He even asked me if I bought a new or used car to further discriminate against me like if buying a used car makes me less important to them. Once you drive off with your vehicle you mean nothing to them as a customer.

Review №48

2019-11-19 03:34:51

Me and my boyfriend came here looking for a car 🚙 the older,tall,skinny, with glasses guy helped us and walked us step by step through the whole process and answered any questions we had. We ended up trading our old car as well and ended up leaving with NOT only ONE BUT TWO BRAND NEW CARS?! 🚙🚗 We’ve had this cars for a while now and we’ve had some issues with the A/C and they’ve fixed it! They provide good service and hot chocolate ☕️ Totally Recommend this dealership and talk to that older worker if you want a GREAT DEAL !!

Review №49

2024-04-20 03:25:27

I came to Morgan Hill Honda to look at cars and was able to get a good price for a Honda Hrv thanks to Jesus and Salvador. They went above and beyond.

Review №50

2024-06-15 00:35:32

I purchased a 2034 Honda civic hatchback from Victory Honda in Morgan Hill I am very satisfied with everything and with Jesus the sales person overall

Review №51

2024-05-19 18:24:34

If you’re looking for a vehicle, Kristy is the girl to talk to. She’s knowledgeable, kind and super helpful with the entire process.

Review №52

2024-02-15 22:15:45

If I could give zero stars I would bought a car brand new paid full price and told the sales men right from the start the car would be shipped to nh and if there was going to any complications I would buy local was assured that there would be no issues had the car shipped here without the proper paper work to register car sat in my drive way close to two months while I waited for them to get it together and had to call there upper management to get a response after a couple weeks of non answered calls and emails someone from there corporate office finally called back and assured the correct paper work is on it’s way and was wrong once again finally got the right paper work from Honda corporate had the car for almost two years and sold the car and now getting the run around on getting my refund back from the warranty multiple unanswered emails over the course of two weeks and when I call the lady at the front desk says Jose in finance is available called three times today and every call straight to voice mail I highly suggest purchasing else where I would walk before I purchased anything from any of there dealerships

Review №53

2023-03-07 19:49:43

Julia was awesome! She was accommodating, knowledgeable of the vehicle and worked hard to get what I was looking for! Highly recommend you visit Julia@Victory Honda in Morgan Hill!

Review №54

2024-01-05 03:08:44

Khalil and Jose made buying a car so easy and fast. Everyone makes you feel welcome and comfortable there. Im very happy with my new honda. Khalil handled any questions or concerns even after i took my car home.i definatley recommend Victory Honda Morgan Hill if you are looking to get a great deal on a car.

Review №55

2024-04-07 22:41:33

Talab and his Manager were excellent in giving me a good deal on the vehicle I purchased at there dealership. I would highly recommend this dealership for a vehicle.

Review №56

2021-09-30 22:04:07

BEWARE AND INSPECT YOUR CAR - TAKE PICTURES OF THE ENTIRE AREA THEY WILL BE WORKING IN/ON/AROUND. I would have had nothing but good things to say about this place until today. We brought our 2019 Honda Pilot that was purchased through them (brand new) for repair and it was returned to us in worse condition than when we took it in. They broke, scratched and cracked the surrounding to our radio and said it was brought in like that. They broke the design piece under our driver side air vent and said we did it but eventually took responsibility for that. They accused us of breaking and using glue to try and repair the pieces they broke when there is zero evidence of any glue or glue residue anywhere. We will take it back so they can fix what they were willing to fix and took responsibility for but NEVER again after that. They are careless and irresponsible. BTW the 5 star review in her from Justin Settle, he is the general manager, lol. My advice is to find another Honda dealer and do not take your car here for service or repair. So disappointed

Review №57

2024-05-19 04:06:00

Jesus and Sal were helpful and worked with us to make a deal. Great experience.

Review №58

2024-06-10 22:56:04

If you are a Firs time buyer this is your place to be… great selection and honest Deals … Bien recommendado Raza👍🏽 Ask for Jesus Ruiz

Review №59

2019-08-30 20:22:44

Seemed strange that I would give a car dealership five stars but this place was amazing. I was able to contact the dealership via email and messaging . They confirmed by phone. Set up a time to come in on a Saturday morning, and they still manage to get me in, to drive the car, answer all my questions, and complete the transaction in just around 2 1/2 hours. anyone who has had any experience buying cars knows that was really quick ! And more importantly, the internet sales.manager, sales associate,, the general manager and.the finance manager all were extremely customer centric and good people.I am actually looking forward to coming back for my car servicing, which was included in the purchase of my car!

Review №60

2023-02-04 01:35:15

I came here three years ago and was i need of a car, honda really took me in got me in something quick and made me fill valued. today 1/3/23 my mom was in a accident and was in need of a car she came in and julia kibbe took care of us and got her into a car within 45 mins. this is what businesses in morgan hill should be like caring and putting the customers first. thank you julia for the best customer service and making my mom be first. thank you morgan hill honda please choose this honda i will be doing all my car purchase here.

Review №61

2024-05-04 21:53:08

Kristy, here at Victory Honda was great definitely would recommend her and the group here in Morgan Hill.

Review №62

2024-03-13 21:32:18

Kristy was perfect in every way. Especially liked how quickly everything was done. Great experience.

Review №63

2023-12-19 06:47:11

I visited Victory Honda of Morgan Hill for a certified used car they listed on their official website at about $28k. After the test drive, they gave me an OTD price of around $38k with $10k add-on charges. Think twice before you come here.

Review №64

2023-04-30 03:30:42

Ask for Luis! Can say enough great things! He was amazing and such a pleasant person to work with. Very informative, clear, and knowledgeable. This establishment has a great team all the way around! We purchased a New car with everything we wanted and a great deal!

Review №65

2024-05-25 20:14:27

Gabe was great, showed me my options, gave me the best deal.

Review №66

2024-04-20 21:08:53

Great first experience. Sal helped me out. Got a car for the first time ever. Highly recommend.

Review №67

2023-11-18 02:42:04

Exceptional staff. This is my go to for service on my 2019 honda passport. This is an incredibly smooth and well run service operation and they are very fair to the customer. I will be a customer for the long term at Victory Honda

Review №68

2023-05-14 18:28:22

Sam was the best sales men I have gotten the pleasure of speaking to and working with ! He was honest and straight with me. He did everything he could to help me get what I wanted AND what I NEEDED ! He stayed so late just to help . He was more concerned with me getting a car that was safe than what he would get out of it . His main concern was getting me into a safe reliable car ! Regardless of what his profit would be . To me that speaks to his character and a salesman! He is such a genuinely a kind, honest person ! The only type of person I would trust to sell me a car . Thank you again Sam for all your hard work!As far as the dealership as a whole ! I will also say they are straight shooters ! I definitely recommend them ! Ask for Sam and fingers crossed after you get Alex to do your paperwork! He was also super fun and a great person to help !

Review №69

2023-07-03 21:24:54

Steven and Alex respectfully and politely made the deal as close as possible to our wants due to the market value nowadays. They thoroughly explained the reasoning as to the pricing, since it didn’t quite reach our standard, but quickly reassured us about the market effecting the prices. They provided us with the knowledge and educated us on how the payment works and as to where it was going in to. They won a deal from us.

Review №70

2023-11-14 20:09:19

Great experience. They really helped me. Sam and Danny made me feel welcome and they made a loyal Toyota customer, now a loyal Honda customer. Thanks Victory Honda!

Review №71

2023-01-30 18:49:41

I’m very happy with the service provided by Mateo Santiago and the whole Honda crewMateo help me with the entire process and I’m taking home a beautiful civic 2023

Review №72

2023-06-27 01:23:28

I just bought my second car but first at Honda and they were very welcoming and also celebrated me buying the car so that was cool! Josue did a great job helping me find a perfect car for me and affordable so thanks to him ! And mateo was super nice . Over all a great and warming experience. 👍

Review №73

2023-08-05 18:34:56

I had a very unacceptable experience at Victory Honda of Morgan Hill. I was extremely dissatisfied with their lack of communication and transparency. I was working with a sales advisor to inquire about my lease payoff amount and he ran my credit score and I NEVER authorized it, moreover he created an 84 month payment plan, while I explicitly told him I was interested in 60 months if we made it to that point. I learned the next day that my credit score was run and I had an inquiry on my record, which was never required or requested by me. The sales advisor was more interested in making a sale and he quickly resolved to running my credit and drafting up another payment plan. I tried calling numerous times to try to speak with the manager and they wouldn’t connect me. Additionally, the sales advisor disconnected my call (hung up) when I told him I wasn’t interested in the 84 month installment plan. This is the last time I will ever visit this dealership or conduct any business with them. I am very disappointed with their poor customer service.

Review №74

2024-05-14 21:31:39

I had a great experience. I’m Morgan Hill victory Honda I recommend everybody.

Review №75

2024-04-01 00:37:40

An awesome buying experience thank you to Matthew Okeefe and Dean for helping us throughout the process .

Review №76

2024-05-22 01:45:59

Jesus and John helped me out, very helpful in gettin me into my new car!

Review №77

2023-09-04 00:48:58

Called them for a test driving of a CPO car, and the salesman committed that he will have the car ready. I got there in less than an hour, and I was told that the car was sold. Instead, they recommended me to buy a brand new CR-V with ~$12,000 options pre-installed. Wasted my two hours on round trip. Very low level sales strategy. I definitel do not recommend this dealer.

Review №78

2024-04-18 04:32:23

Kristy and Daniel were very helpful with the purchasing of my little brother’s truck

Review №79

2023-12-30 19:33:34

Talab was absolutely amazing. Didnt push or offer anything unrealistic. Totally enjoyed the experience from start to finish. Wish I could give 10 stars.

Review №80

2023-09-11 03:12:03

Finally… FINALLY a car dealership where I didn’t have to creep around like a spy to avoid the sales men! The entire staff moved mountains to get us the deal that made sense for our family and we couldn’t be happier!! That is to the entire Victory Honda team for making this the best car buying experience our family has ever had!

Review №81

2023-08-12 15:28:36

I agree with everyone else about their experience. I just left Morgan Hill Honda furious I made a 730 appointment to get my brakes done. This is my first time ever going to this place I get there I walk inside to ask some questions this gentleman for lack of a better term tall white gentleman who works there and walk over to ask where should I park my What should I do and the man told me go sit down in the waiting area somebody will get to you when they can he didn’t ask say, may I help you he didn’t ask nothing. He spoke to me like I’m a child.I left

Review №82

2023-01-18 18:59:45

I had my car service for the second time in this area. I am very much impressed with how their employee, BRANDON treated a PWD like me. He was very polite, understanding and and made sure i understood the services needed for my car. In my first service, i left my car and he kept me up to date through text messages. He even suggested other services that needed my attention.Employees like him is worthy of emulation and a gem in every company he works with.

Review №83

2023-10-07 20:32:55

I went to test drive a car that I saw advertise for a certain price when I got there they did the contract and the price was 16,000 over. They were trying to charge me for a clearcoat that the previous owner had bought and paid for along with other fraudulent charges. They try to put so many hidden fees that it was ridiculous. I would not recommend anybody to go to this dealership. They take the cake when it comes to a dishonest dealership.

Review №84

2023-02-04 18:44:30

Julia was so amazing!! She was quick efficient & gave us the best deal possible. We came in nervous and with no expectations but Julia made us feel very comfortable. I felt like I was working with an old friend. Thank you so much Julia for your help & kindness! - Raychel & Steve

Review №85

2022-10-29 23:08:11

Julia is a fabulous sales person. No stress, no hassles and mostly no pressure. Over the course of one week being indecisive if we wanted to make the purchase. During that time the inventory became sparse because inventory was flying out the door for hybrids. When we finally decided on our purchase Julia & Dean searched all 26 stores for the car I wanted to buy.I’m very pleased with my overall experience & service from the Morgan Hill dealership!

Review №86

2023-11-17 18:38:17

Great attitude and car service. Details covered. Job fixed with a competitive price by Honda professionals.I am very happy, no complaints!

Review №87

2024-05-28 00:04:34

Gabriel and Jesus were very understanding and patient about our needs

Review №88

2023-11-23 21:21:40

I would like to say thank you to Glenn,John and Daniel you guys did a awesome job getting me a approved for a car loan anyone looking to buy a Honda stop by at victory Honda morgan hill the staff here are nice people and they will get you approved

Review №89

2022-03-16 01:15:13

I purchased my 3rd car from Victory and of course it was again very simple and everyone was great, my sales person Anthony was just as great very pleased with my new HR-V

Review №90

2023-11-24 19:14:40

Loved that no matter what youre credit is they want to help you out with the best rate to get you in a good car. Thank you Anthony for youre help it wouldnt have happened with out youre hard work.

Review №91

2022-11-15 22:04:11

Absolutely exceptional service the minute I walked through the door. Julia Kibbe’s knowledge of the car I wanted and her ability to respond to my questions made me feel comfortable about my purchase. I couldn’t ask for a better experience!This is my second purchase from Victory Honda and definitely have no reservations about coming back in the future.

Review №92

2023-01-22 02:42:05

I stopped by to test drive a truck with no expectation to buy immediately. My salesperson Mateo was super knowledgeable and friendly and openly talked about the used truck i was interested in. I ended up working with Mateo and Glenn and walked out the door with a great truck and didnt feel taken advantage of. I highly recommend this dealership for their friendly service and straightforward attitude.

Review №93

2023-09-15 06:46:11

Run away. Fast. This is an LA-owned business that has the worst prices in the bay area. Arrogant sales manager wont budge on anything. You can get screwed less at other Honda dealers. But make no mistake you will still be screwed

Review №94

2022-10-30 20:08:42

Went in to buy a used 2019 Honda civic with 26,000 miles. I got quoted $350 for monthly payments online and when I got into the office they quoted me for $600. After some negotiating, I talked them down to $462. It was a hard process but i absolutely love the car and Julia was very friendly and nice! She was very helpful!

Review №95

2023-08-31 03:55:06

John worked hard to get me the best deal possible, and even completely got me out of my previous negative car situation. 5/5 stars. I would highly recommend this dealership to anyone. Ask for John.

Review №96

2023-07-31 22:48:02

Thank you sir Dylan Calimpong for our new desire car. Victory Honda is the best 💪🏻. no. 1. Great service sir Dylan. Thanks. 👍👍 Highly recommended. it was our pleasure working with him. Good job above and beyond.

Review №97

2023-01-15 03:14:43

After buying a car at the Honda dealership, I’d have to say this experience was my all time favorite. Julia Kibbe—who sold me my car—had so much patience throughout the whole time! Not only did she take her time with giving me different options to choose from but she really did want to give me exactly what I wanted. I’d really recommend going to her if you ever find yourself at this dealership. The process of buying a car can be really stressful/hectic, but with a free spirited salesperson such as herself, buying a car was such an amazing and easygoing experience! I left happy with my deal which I’m really grateful for, and I am stoked I got the best salesperson in town to sale me my car!! I HIGHLY recommend you guys go to Julia Kibbe, she really will try her best to get you the car of your dreams, and I couldn’t be happier! Thank you Julia!

Review №98

2023-04-22 03:37:53

Julia is an amazing salesperson.She is diligent, trustworthy and most of all caring. The whole team worked with her as well. It takes TEAM WORK TO MAKE THE DREAM WORK. There is no I in team when buying a car from Morgan Hill Victory Honda

Review №99

2023-01-13 20:33:29

The person who helped me in finding and buying my first car was Julia Kibbe. Julia was great from the start! I had lots of trust in her in helping me get a good deal! Walked out the door with 2023 Honda Hatchback Sport! Thank you so much Julia wish you more success in the future🤞🏽

Review №100

2023-07-09 23:24:21

Luis was great ! He was very honest and upfront. It was an overall great experience and I get to leave in the car I am happy with ! I will definitely recommend coming here to Victory Honda Morgan Hill.

Review №101

2022-09-17 22:38:00

Thank you to Mateo and the team for helping my daughter out. They were doing everything to see how she could take a car home and they achieved it. We are so happy with the deal she got. They explained everything to her so that she could understand what they were doing financially. I recommend them 100% to anyone.

Review №102

2023-10-28 17:35:09

This service center doesnt honor reservations. We made an appointment for 10:30AM on a Saturday. When we arrived they asked us to pull to the back of the line for all the cars that didnt have appointments. I counted 15 cars in the line.Whats the point of having a reservation system if its not honored?

Review №103

2023-02-13 01:23:35

I came in having something very specific in mind of what I wanted. Julia was super helpful & found me exactly what I wanted & for a great price. I had a certain payment amount I wanted & again she delivered. Super excited about my new car. Thank you so much to Julia for hitting all the marks.

Review №104

2022-12-06 18:38:16

Had an appt. I called the morning of to confirm. They couldnt find me having an appointment anywhere. They were like duh. It was for recall appointment. The reception is good and find me and the system so she sent me to the service department service department couldnt find me the system so he sent me back to the receptionist to make another appointment. I need the appointment that I had already made. So I called the only other Honda dealer. They got me in the same day.

Review №105

2024-02-17 17:28:02

James Jones was awesome! He was very helpful with selling me a brand new Honda accord. Not pushy or overbearing. Thank you James

Review №106

2022-11-21 04:55:19

Just had a car-buying experience at this dealership and all I can say is that it was a fabulous experience. I love the car I bought, no doubt. But service I received from the staff there was nothing short of outstanding!!! There is still another Honda that’s to be purchased, and I can guarantee you that this will be the dealership I go to!!! Much appreciation to Sam, Oscar, Dean, and Alex!!! Huge kudos to Victory Honda!!! Highly recommend this place for a Honda purchase!!!

Review №107

2022-11-25 22:34:42

Came in wanting to trade my old car. Julia met us in the parking lot, right away was super friendly. Asked us questions, brought us multiple keys of the cars we wanted to test drive. Got the car I wanted and was patient the whole way. Thank you Victory Honda of Morgan hill.

Review №108

2022-05-26 14:22:21

My air conditioning system has not been working properly for over a year. I took it in twice for troubleshooting. Each time I took my car in for service, the service advisor was condescending. He goes as far to refer to me as sweetie/sweetheart, something to that affect.I grew up in a family of mechanics. Before I could drive I knew how to change the oil, do a tune up, change a tire... All the basics. Im very aware of any differences like alignment or sounds that could mean the car needs maintenance.Each time I told them the air conditioning was not working well, they dismissed me. They also would top off the freon. No troubleshooting whatsoever. I got tired of not being heard. So I took my car elsewhere.They listened to me and found the problem. Honda Morgan Hill overfilled the freon and clogged the system. Hence, the air conditioning was barely working. It cost me $500 to fix their mistake. Now it works like it should, no thanks to Honda. Needless to say I will not be returning to them for service. If youre going to be condescending and dismissive towards me, you should at least be mechanically inclined.

Review №109

2024-04-06 23:55:24

Very good customer service, They were very helpful and open to finding solutions.

Review №110

2023-05-12 23:15:23

I bought new Honda accord from this dealer. They charged me 2950 dollars for warranty. I told them that i do not need and cancel and refund my money. When I got back to them they said o we will refund your money once you paid your car. I never got my money. Worse service.

Review №111

2023-04-11 03:42:01

Highly disappointed after hearing that car is priced incorrectly after showing up for the appointment. If that was the case, clearly they could have clarified this on phone.How is it possible to have incorrect price advertised on dealership website? it looks like marketing gimmick to get people to drive all the way to dealership and then sell $5k worth of accessories. Who buys $5k accessories on old used cars? This is just waste of customers time and effort.

Review №112

2023-04-29 02:32:39

Came in later in the day was worried they weren’t going to finish helping me because of the closing time but I was surprised on how patient they were and dedicated. Luis walked me through the whole thing and the whole parking lot during a hot day and was still as enthusiastic as when I set foot in their premises ! I was able to drive out that same day thanks to Luis and the Honda team!!

Review №113

2023-01-29 01:15:18

Awesome service! I went in for some basic information and ended up trading in my car. Big shoutout to Mateo and Sammy! They were amazing and did what they had to do to get me a great deal! Thanks Victory Honda of Morgan Hill for the amazing service!!

Review №114

2024-05-13 01:48:01

Daniel and Jesus have a great service and will assist you with any need you have.

Review №115

2023-01-28 02:23:52

Great customer service! Thank you Robert from Morgan hill Honda for your patience and understanding. We are very happy with our purchase and your great customer service!!

Review №116

2021-01-20 19:20:36

Got my Honda Accord here around 4 years ago. (also a great experience). It recently started giving me some trouble. Called yesterday for a service appointment to check out whats going on & got an appointment for the next day. Jim was super helpful & informative over the phone and also in person. He got me in early when it wasn’t busy & got me outta there with a loaner car while the part for my car comes in. all in 40 min maybe even less! The waiting place is also very comfy with coffee and tea and water available. Everyone that works here greets you with a smile and kind words. I was so happy with my experience here today. Thank you to ALL the staff members for that.

Review №117

2022-11-06 02:21:19

Horrible dealership experience. Valeria was the one to contact me as I inquired about the vehicle through their website. As soon as I stepped in and greeted her, the first thing she did was put her finger up at me and ask me to wait so that she could go speak with a coworker. Her and her coworkers then proceeded to spend half an hour looking for the set of keys to the vehicle i was interested in, it turned out those keys were actually hanging on a wall right behind her desk. Jacob Solorio the sales associate was very helpful, and answered all of our questions and took us for a test drive in a similar car. Regardless the car that they had advertised on their website wasnt ready for purchase, it was not clean and still had personal window stickers from the previous owner.

Review №118

2023-02-03 19:06:52

Daniel Avendaño was such a big help. Was extremely patient and willing to help in whatever way he could. Thanks to him I was able to leave in a car the same day! If you’re in the area and are looking for a car stop by Honda and ask for Daniel you won’t be disappointed! Thanks again Daniel for helping me and my family out!

Review №119

2024-02-02 02:17:04

Very professional and friendly, and prompt. I do recommend Victory Honda to my friends/family.

Review №120

2023-01-12 21:22:07

Scheduled an oil change for my 2017 Accord, I usually pay around $60 at the Capitol Honda. This location quoted me $106, after explaining that I usually only pay $60 the guy gave me a funny look and asked where I take it that they charge that price. Told him at the Honda on Capitol and he started stammering about how prices everywhere were going up. So what, a $2 increase on the oil means they’re gonna raise the price that much? Give me a break, supplies at most cost $50. Canceled my appointment

Review №121

2020-09-07 01:22:06

Very excellent experience with this dealership. Our salesman, Dane, was understanding and genuinely trying to get us the best deal possible. We knew there would be back and forth when it came to negotiations but not once was Dane pushy, aggressive, or agitated. The price for our trade in didn’t match what we were looking for however Dane made sure to find wiggle room within the overall price where it would even out. Please remember, the dealership will tack on additional features, some can be removed some can not. I’ve been buying cars for years, this was honestly my best experience. We already had financing in place, the dealership did not push their own financing on us at all. Very pleased with them, will recommend Victory Honda to everyone. Keep a positive attitude and do the dance, these professionals will make sure you are taken care of. Keep up the great work guys, and THANK YOU DANE!

Review №122

2023-10-23 14:10:00

I love the excellent service from everyone there, I will buy again another car if I have too.Great service 100% satisfy.

Review №123

2024-03-24 01:49:31

Thank you Kristie and Sal for all the help they got me the best deal possible for my current situation!!

Review №124

2023-06-05 00:53:16

It was a pleasure working with Luis, he was very personable and helpful and explained the procedure of buying the new car. I really appreciated his help.Thank you and God Bless.Ms Cullum

Review №125

2023-02-03 05:24:05

If youre looking for an easy buying experience and to pay the advertised price, head elsewhere. Add-ons and unending attempts at upselling will take you well beyond the sticker or internet advertised price. If you are headstrong and determined enough to negotiate a decent deal, youll find your car stripped of everything that can be grabbed! They took all the floor mats, the owners manual, even the spare tire and tools were removed while I wasnt looking! I called and messaged after discovering this and no returned calls.

Review №126

2022-01-31 23:35:39

Efrain Vazquez was our sales consultant, he was very attentive to what we were looking for, very easy to talk to and did his best to get us the deal we wanted. Patient, great listener, and very professional! Overall he made our car buying experience great, would definitely recommend him!

Review №127

2022-09-12 20:36:13

Sam Grair took amazing care of us! In fact, the whole team was a delight as we purchased a new Honda Hybrid last Friday. Sammy the manager gave us exactly what we asked for, and the transaction was a win/win for both parties. We would definitely come back to Victory and Sam for our next car. Thanks guys!

Review №128

2022-11-27 01:26:13

Julia was personable and so helpful. Ive beenlooking to get a car for almost a year now and itsbeen very difficult with the way the car market is.Julia helped the process go smoothly and mostimportantly she worked hard to get me into a car.

Review №129

2022-04-28 17:59:59

Our family has been to many South Bay Honda dealerships over the years, and buying a Certified Preowned Honda Fit at Victory Honda of Morgan Hill (April 2022) was an entirely satisfactory experience, including a good financing rate, sourcing hard to find inventory from other dealers, and going beyond to deliver the car just as promised.Specifically, Jacob Solorio in sales was the best person in car sales weve worked with. Everything he said, he delivered, he earned our trust, and did many things beyond what anyone person could expect, to earn our deep gratitude as well. We are very happy with the experience and the car we bought.I cant speak to their service department (havent used), and their website inventory is not always up to date, but actually buying a car, it was a very straightforward and pleasant experience.

Review №130

2022-01-21 08:19:49

Buying a car in Pandemic period is so crazy. I had looked out many other dealers for my favourite cars on the list. No dealers were ready for any negotiations. Forget about negotiations, the customer relationship they exhibited was really awful.These guys, were really good at customer service and wanted to build a real relationship with customers. Also ready for negotiation and yes it will take time to finalize the offer though. The best thing was they dont want to loose customers. Thats how I got my 2022 CR-V HYBRID TOURING and delivered to my home. Highly recommended dealers. Very satisfied.Giving all 5 stars, considering the current market situations. They deserve it. Thanks a lot..

Review №131

2022-09-11 03:19:21

This is my 4th car that I have bought off Victory Honda of Morgan Hill. Always a great experience when buying cars from here. Very nice staff, Antonio was very helpful when I purchased my car. Also they have a great management team that have excellent deals. Definitely recommend this dealership.

Review №132

2022-09-16 16:42:08

Horrible experience. over the phone they refused to provide an estimated price on the vehicle, and at the dealership they started with a crazy number ($7000 higher than their final offer). the attitude of the manager sammy was not acceptable at all. for being super aggressive and tried to scare me that my counter offer was not valid when it actually was. and they let you sit there and wait for a long time. dont go here.

Review №133

2021-11-29 01:49:59

We had a very smooth experience from beginning to end, facilitated by the general manager Justin Settle. He was always communicative with us about the stock and timeline. When we went to pick up the car, Jacob and Oscar were extremely patient with our questions and made the buying process as smooth as it could be!

Review №134

2022-09-30 01:26:29

I wish i had read these reviews before my purchase. I made an appt to see a car i was interested in and after taking time off of work and fighting traffic i got there a few min early and my car had been taken to another location for some reason?? Could I wait 45 min? I did ... and then another 10 min and another etc... that should have been my red flag but wasnt. The wonderful guy Sam was fantastic I didnt blame him... I looked at another car to spend time and compare ( mazda cx 5) to the Rav I was interested in. Ughhh long story short SAMMY the smooth talking condescending general manager came in and haggled a price but i told him i was deciding between mazda and 2022 Rav 4. He said well he would start paper work and we could add the vin# when i decided and this would save time and he told me the price differnce between the two was $500... I put the cars side by side etc..drove both again.... he met me at the door and asked what my concerns were and what would help me decide. Price is not that big of a deal... comfort? what i would use them for etc...FINALLY i decided to pay the $500 difference. 30 min later he comes and says ohhh whoops its $4000 difference!! and this color i wanted was not available for 250 miles around... It is now closing time and he would call corporate to see what deal he could do for me. I drove it one more time and noticed malfunction of lane indicator light. So he told me to take the car home and bring back in morning. I did. Waited in the service line then the mechanic guy said I had to take it to toyota and they would fix. I went there and waited in line and found out that i had to take it BACK to Honda they would need to pay for it. I went back again... loooong story short its been a week and no one has given me answers....TERRIBLE CUSTOMER SERVICE and SAMMY the general manager/owner is incredibly smug and makes you feel like an idiot.....

Review №135

2024-01-07 04:11:34

Awesome place to get a car. Robert C. an everyone here was friendly, helpful, an knowledgeable. No crazy hassles or pushy sales guys. Sales team works with you an gets you the ride you want at a price that is manageable for you..

Review №136

2023-07-04 20:07:55

Such a great and confident team!! Looking to get your needs met and the car you want and are willing to go the extra mile to get you in a comfortable spot!! Shout out to Victory Honda!!

Review №137

2021-03-05 22:41:07

Wife went in to look at new 2021 CR-V and have Victory inspect and test drive our trade in 2018 CR-V. Sales person gave quote with trade in that was ridiculous. I had my wife leave. Over the next several days Victory emailed back and forth negotiating for the new CR-V. Came to a price with trade that was agreed to twice in email by Victory sales staff (I was specific on details the second time to make sure we were on the same page). We prepared our trade and drove the 40 minutes to the dealership for the appointment they set to sign paperwork (supposed to be ready). Was greeted with salesperson and price $16k higher than the agreed to amount. Price was more than 10k above suggested retail value on the CR-V. Simply unbelievable. We now have our new CR-V using trade at a reputable Honda dealership at a final price with our trade in within 2k of the agreed to deal we had at Victory Honda in Morgan Hill. Obviously the deal was within reason as agreed to by Sales staff at Victory but they have no honor. If you are looking for honor and respect from a Honda dealership, look elsewhere. Victory Honda in Morgan Hill sales staff have no problem taking the shine off of a great product. I should have stuck with Sam Linder in Salinas as I have purchased there before (several cars). I have always received great service there, I thought Victory would be of the same caliber. Not even close.

Review №138

2023-08-14 18:12:55

James at Victory Honda Morgan Hill was extremely helpful and answered all my questions. I came in to buy out my leased vehicle and it was a smooth process.

Review №139

2024-01-04 18:28:31

Dane was busy, still he acknowledged us and helped us explore the car. Taylor is new but is full of energy even at closing time she was smiling and excited to finish our transaction. We didnt go to buy but didnt feel any sales pressure either! Their accommodating approach got great price and trade in value and helped us get great deal on Honda Accord Hybrid 2020! Very friendly dealership. Roger made us aware of all our options with very competitive price to earn our business and to make us feel happy. Everyone we met their were respectful and friendly.Thank You Everyone!

Review №140

2021-06-12 16:54:40

Bought a car here recently and had such a great experience. Everyone was super helpful. I didnt think I could purchase a vehicle cause of my not so great credit, But Justin made magic happen for sure. hands down grateful for everything he did to get me to purchase the car. Will definitely recommend friends and family here.

Review №141

2022-05-11 23:02:24

I went Victory Honda of Morgan Hill (Morgan Hill, California) on 5/9 for getting a Honda Accord Hybrid touring since the salesman spoke to me over phone that they have the car in stock so I could go there and negotiate.However, after reaching there, I was said that the car was sold out 30 mins ago. In the first place, I think the sales person was bluffing that he had a car. Even if the car was sold, he should have informed me about it since I had spent significant time for traveling from San Jose to his dealership.Overall, it was a very bad experience and interaction with his supervisor was unpleasant as well.I would highly recommend everyone to avoid this dealership since I ignored similar negative comments prior to going to the dealership.

Review №142

2023-03-04 03:13:51

Daniel was amazing in helping us get into our brand new 2023 Honda. The experience was was quick, and easy. No hassle and helped us get an AMAZING deal!! Thank you so much

Review №143

2021-03-05 21:05:58

Victory Honda of Morgan Hill is awesome! I bought my car with the help of Yuliana Jimenez about a year and months ago and she made it super easy for me to decide. She came out to offer help right away and answered all my questions on the spot. The job was done quick! My car is the best! I went in today to get a recall done and an oil change and it was super quick and easy with the help of Rob! :)

Review №144

2022-12-18 00:54:37

I bought my first Civic at Victory Honda seven years ago. Came in today in response to an email about an EOY trade-in deal, and the sales team was very accommodating in keeping my business and helping me leave the lot in a new CR-V. Big thanks for helping me drive into 2023 with a fair monthly payment in this crazy market.

Review №145

2022-07-20 14:43:47

It was time to trade in my CRV. I looked at many options for trading in my car; online, in another city, private sector. Very satisfied with the the deal I made, Sam went above and beyond in his customer service. He made the process more enjoyable and quick as can be.

Review №146

2023-01-06 20:32:52

Customer service was awesome, Julia and co-workers were great in helping us find the car we were looking for with a great price. Totally recommend this dealership. Customer service is everything.

Review №147

2022-11-12 19:29:43

Wonderful experience. Julia helped me buy out my lease. They were very helpful with decision making process. I was also able to get my car into the service center through them.

Review №148

2022-09-03 22:49:55

Sam grair was very helpful, he made our daughters first car purchase very smooth! He explained everything very well to her and we stayed within our budget we highly recommend Sam and the dealership!

Review №149

2023-04-16 19:28:30

Julia helped me out with buying a new 2023 accord. Her customer service was 12/10! Go see her if your looking to buy a new Honda, she’s amazing!

Review №150

2023-02-15 00:45:51

Julia was very helpful with our transaction. Made everything possible to get us in and out fast and smooth. Makes car shopping fun!

Review №151

2021-03-05 19:46:55

I had such a great experience working with John Moreno. He was very honest with me and got me into a better car than I originally wanted, but at a budget I can afford. I’m am extremely satisfied with my brand new Civic and happy I got to work with John. Thank you for all your time and help. I hope this gets to you!

Review №152

2023-02-16 06:08:15

Sam, the sales person gave me a false out the door price over the phone on a Honda Civic, he made me drive 70 miles to the dealership then told me he had lied and cannot honor the price he had promised. Classic crooks sales techniques..

Review №153

2022-04-09 23:14:08

Horrible. Thats the only way I can describe this place. I spoke with Jason, the Internet Director. He told me that they were selling at MSRP with additional accessories. I repeatedly asked him to let me the know the price of the accessories. He denied me that information, saying that only his manager knows and hes too busy to take a call at any time, and I need to make an in-person appointment. He compelled me to come down to the dealership even though he knew I was coming from San Jose without a car. Once I reached he didnt even interact with me. Stephen, another representative told me that they are uniformly charging 6500$ worth of accessories on every car. I obviously found that too steep for a 25k civic and I left in 2mins. I am well aware of the current market and I understand the pricing spikes, but a simple check of the price of the accessories over the phone would have saved me valuable time and money. There was no need to bait and switch like this.

Review №154

2020-09-23 18:41:24

Let me start out with a BIG thank you Justin GM for the 2 deals you gave me and my husband! this is a great place to buy your next New or Used car, ask for Justin the GM he made it so easy and showed us all of our options. I have been a Honda owner for more than 25 years and this is the very best sales and service department! Best price in town and i shopped everywhere! Thank you Victory Honda Of Morgan hill.

Review №155

2022-12-11 19:04:40

If you enjoy condescending attitudes and shady sales tactics then I can highly recommend Victory Honda. I bought a car from this dealership under a previous owner back in 2014, and came back looking for a new 2023 model. I called made an appointment to test drive and had a terrible experience. I won’t be coming back.

Review №156

2023-10-28 18:35:32

Do not come this place this guys play with me about the SUV 2022 kiaThey got for me they told me they have it and I gave it to them all the information and my bank statements and by the end they told me they dont have the car anymoreNot honest people they play and lie to me.I was ready to buy it for my familyNot recommend it at all this dealerFor you family

Review №157

2020-11-19 05:09:14

Victory Honda of Morgan Hill is the place to go if your looking for great customer service, clean safe facility and a large variety of options to fit your budget.We first started looking for a good Honda in San Jose which was not such a great experience not to many options. We then decided to try our local dealer which we should have done in the first place to be honest.We were shown models that were exactly in our budget and the options were great here. I highly recommend this dealership to family and friends.

Review №158

2022-08-13 00:40:15

Best experience for a dealership hands down!!! My salesman, Dominic, was knowledgeable and a great help. I felt comfortable instead of stressed and would def recommend to others. Good job, keep it up!

Review №159

2022-06-07 23:40:58

Sammy the manager tried to scare me into buying a different car with less miles that the bank would approve that over a sports car with higher miles..also said my car is pretty much junk because of high miles but they are were trying to sell if for more than double. This place is garbage. Take your money to a different dealer to save you a headache and being cheated on your trade in. I was at the dealership for over an hour to bring their car back and to pick up mine. I am still waiting for my refund on the down payment its been over a week. I will be reaching out to their hr department. Part two-6/7/22 I have spoken to the general manager and still have not received my down payment when I returned the car over 2 weeks ago. They also damaged my subwoofer that was over $650 when I asked them to remove it from my vehicle. I took it to a stereo shop to have it proper put back in the car the fuse was blown which is fine but the subwoofer is distorted and trash now. Consider taking your business elsewhere. Victory Honda is a careless dealership from finance to service department.

Review №160

2022-10-20 00:31:36

I had a great experience, they got me the car I wanted in 1 day, and a great price, I’m delighted…. Thanks so much to my sales consultant Julia K, Dean, and of course Alex…..very well done VICTORY HONDA MORGAN HILL !!

Review №161

2022-10-30 22:59:30

Many, many thanks to James Joines of Victory Honda of Morgan Hill for helping my husband and I snag our newest Honda!!James educated us on all the features of the 2021 Honda Passport we were eyeing, which we were sold on by the end of our test drive. He also assessed the value of our 2004 Honda Pilot for trade-in.At the end of our engagement, we were able to close with a really good deal on the 2021 Passport purchase, as well as a very fair trade-in value for our 2004 Honda Pilot.My husband and I are VERY frugal people. We refuse to leave money on the table, and we know prices. We have been researching and test-driving new-ish used cars for MONTHS. After a bit of discussion & evaluation with James, we closed with a deal my husband and I felt very confident and secure with.In this market, we were very grateful to find a gem of a dealer with James and Victory Honda of Morgan Hill. Whenever we are due for another car, we will be back here first!

Review №162

2022-06-30 20:58:48

Very Disappointed.I bought my daughters car here years ago when it was Morgan Hill Honda And I was disappointed with the things he failed to tell us. I wanted a Honda & to keep my money local. I bought an add on package to my new vehicle that includes services I will never get to complete! I tried to get an oil change (I purchased in the package) they said I had to pay. I went somewhere else out of anger. Now, 3 month later, they are calling me to go get those services! There is nothing they can do to correct their mistake that I prepaid and cost me $. There is an expiration date on services so I wont get what I paid for. Until they can get their s**t together, BE AWARE.

Review №163

2023-08-09 00:39:35

The sales men there are liters and finance guy is a d plus they cant even get you approved they really suck donkey balls I dont recommend any one go there good god go to another town to purchase a car oh and when they cant get you approved but they take your money and leave with a car and still cant get you approved after a month and then send a tow truck to pickup the car with your kids in the car and the tow truck driver and passenger cussing and yelling at your kids and laughing at them and giving my youngest son more PTSD he has a brain injury so like I said they suck oh and no I didnt miss or was behind on any payments its the finance guy obviously doesnt know how to do his job to get me financed so dont do business with that dealership

Review №164

2022-02-22 19:02:09

Got swindled, dont buy a car from these theives. Do not offer a trade up front. They will skew the numbers. We basically traded in our car for nothing because in the end they overcharged on the car. Dont let them fool you like they did to us. I feel miserable now that I realize what has happened. We basically list 10 grand in our deal. Its such a shame. Watch out. Do not buy trust the guy named Steven. They will try and hype you up.

Review №165

2022-10-07 03:31:57

I bought my car here back in 2019 and got a great deal. I also like to bring our cars here for repairs and maintenance. They seem pretty honest. Weve had good experiences here.

Review №166

2022-09-24 07:06:24

Wow! Didn’t think I even had the ability to get into a new car today.. let alone a Volkswagen Golf gti autobahn!! Big shout out to Anthony for a smooth, relaxing and enjoyable transaction! He had my dad, my friend and I laughing the whole time and was hospitable and kind! Also want to give Dean and all of the rest of the team that helped me through this process a big thumbs up! Y’all are amazing and I’m blessed to of been able to work with you! I’m one happy and excited customer and recommend anyone else looking for an honest dealership to GO TO VICTORY HONDA! 10 stars boys! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review №167

2021-06-12 17:00:52

I came by to check out the Civics a few days ago and I was helped out by Steven. He was very easy to work with and he got me a great deal on my new Civic! They made the whole process very easy, they even let me test drive the car by myself so I could get a good feel of the car!

Review №168

2022-06-17 13:47:18

Do not buy a car from this dealership. When I went and bought the car it had a chip in the windshield and I noticed it the next morning and when I went to go tell the dealership they tried to pin the blame on me but ultimately ended up fixing it themselves because they knew what they were doing on top of that there was parts missing inside of the terrier and they had no solution for it will not bump the price down on the car for it either. The service has not been good and the salesman‘s are scammers and on top of that I was told I wouldn’t have to pay my registration for a year I’ve had my car two months now and I just got a notice that my registration is due in six weeks not happy with this dealership I’m never buying a car from here again this is my second car from them the first one was a lease this one I’m financing and I’m Never coming back here again I would not recommend this place to family or friends

Review №169

2020-08-04 23:39:29

Honestly I searched all over for a 2019 Honda Civic Hatchback Sport Touring ranging from: Oakland, Stevens Creek, Salinas, San Jose and Fremont, but when I went to Victory Honda of Morgan Hill I was immediately introduced to Dane Cassidy. He was very upfront about everything and tried to get me the me the best APR %. He was very informative along with the staff. Their primary goal was to get me the best deal possible. He explained everything very thoroughly and represented what a car salesman should be like. He made sure before i left that I had everything I wanted and made sure this was the car I wanted. Not only did they get me a great price but he himself made sure I walked out of the dealership with the right choice. I recommend anyone who is interested in buying a Honda to stop here first. It’s a very welcoming place and the staff is more than friendly. I’m glad to welcomed to the Honda family and I feel Dane Cassidy was beyond professional. So I say thank you Dane for your honestly and thank you to the staff who worked constantly to find me the best rate possibly. Glad to be apart of the Victory Honda Family and I will see you again for the next time I buy a car.-Christian A Salazar

Review №170

2018-08-16 16:19:44

My wife and I had a terrific experience buying a car at Honda of Morgan Hill. We worked with Jeff & Luis in sales, both of which were a pleasure to work with. Shawn the sales manager was also really easy to deal with and while he didnt give away the farm (like I asked), I feel good about the price we paid on our brand new pilot. Working with Anthony in finance was also a breeze, and was definitely the most advanced car buying experience weve had yet. Lastly, Nick was our product specialist that showed us around our new car, and how to use all of the features.Thank you all for your help. It was easy peasy!

Review №171

2022-11-27 22:12:01

Great Customer service from Daniel Avendaño and David-Pulido! They were them most patient and helpful out of all the other Honda dealerships around. I definitely recommend taking a visit here if you are in the market for a new car.

Review №172

2023-07-31 22:43:32

Thank You Dylan Calimpong 💯 % costumer service we just went to victory Honda we dont know anyone there and right away he greeted us helped us all the way never fail to amazed us his costumer service Salamat Dylan look for this guy 💯 or 101 percent he will help you..and feel welcome 🤗 thank you again Dylan Victory Honda no.1

Review №173

2021-04-03 19:52:53

I had a mixed experience at Victory Honda. I went in with my mom, looking for something new or used to replace my Honda Civic that was totaled a few weeks ago in an accident.We got there a little before they opened and were greeted outside by Courtney. She was lovely at first. We worked with her for 2.5hrs, test driving a couple of vehicles. As others have said in their reviews, their base price was not the price listed on the website, it was a couple grand higher. I asked Courtney why that was and she told me that those prices were just to get people in the door. In addition to the price being different, Victory adds on extra things to their vehicles and then charges you for these. They added on wheel locks, a GPS system in case your car gets stolen and two types of clear coats on top of the paint. She told me that these things were to make the car safer. None of those things actually affect the safety of driving the car. By saying this its insinuated that Hondas arent safe to begin with. Thankfully, I know that isnt true as my Civic did keep me safe a few weeks ago when I was hit on the interstate. Courtney said that these things were not optional. Over the 2.5hrs I we spent with her she was incredibly rude and condescending. I had what I would consider to be, a large down payment. She asked if I could put more down. I said that I could not, to which she responded why not?. I found that to be both inappropriate and insulting. After 2.5hrs I hit my breaking point, got up and said Im done, and walked out. I have NEVER done that, with any person in customer service/sales.Sammy, the sales manager, came out and spoke with me. He was willing to work something out. I took a break and got coffee before returning. When I returned I worked with Robert V. He was wonderful. Things were easy with him and smooth sailing. He was able to work with me on price and I ended up getting a 2021 Honda Civic EX-L.The detailing department was closed by the time I bought the car on Sunday and there was not a spare key made up. Robert invited me to return to get my car detailed and pick up the key. I emailed him on Thursday to make sure there was time for my car to get detailed on Friday if I took it in. He let me know that there was. I had my car detailed on Friday and picked up the extra key. He made it possible for me to use a loaner so I could run errands while they detailed my car. Robert was kind, personable, friendly, and accommodating. I would absolutely recommend him.My review for Courtney would be 0 stars.I would give Robert 5 stars!Thank you Robert and Sammy for helping me get a great car.

Review №174

2021-03-05 21:21:35

An overall great experience! Sammy helped me out and made the whole process smooth while being personable.I told him if he gives me a good enough deal we’ll take a trip to Miami. Needless to say, our flights are booked!

Review №175

2020-12-23 17:38:58

This place is horrible. Please avoid it. We bought our Honda clarity last year and bought the prepaid service which was sold to us with the promise that it can be used anywhere in the country. 1 year later I go to Honda nation and they will not accept the warranty. When I called victory Honda of Morgan hill, they told me that the service is only accepted at victory Honda and the sales guy doesn’t work here and he basically sold me a lie. They made absolutely no attempt to help and said basically you lost your money. I am never going to buy a car from these guys ever again.

Review №176

2022-01-06 02:23:58

If I could give 0 stars I definetely would and it would be because of Jason Settle who is the General Sales Manager. I went in looking to trade my 2020 Honda Accord Sport for a 2022 Honda Accord Sport Special Edition thats listed at $30,830. I was dealing with sales person Jacob who was very nice and informative. Initially Jacob said I could sell my vehicle to them for $21k or do a full trade in and receive $24k value. After test driving the 22 vehicle, running credit, talking numbers with Jacob, Jason proposed the 22 vehicle at $38k plus taxes, license and other fees it was approximately $40k and then had my vehicle listed for $21k trade in value. I notified him that Jacob said my trade in value for my vehicle was $24k and selling my vehicle would have been valued at $21k. Then I proceeded to point out the listing price (Honda Victory Price) was listed as $30,830. After 3-4 hours I ended up wasting my time since they were not going to honor the listed price. I showed and told him under the California Legislative Law, Vehicle Code 11713 that it was illegal to list a vehicle for a certain price and then up the price in the middle of negotiation. Jasons response was and I quote, oh well, everyones doing it while shrugging shoulders. Then, proceeded to say we were going to give you $24k value for trade in. We didnt have to do that. Your car isnt even worth that much. Did not care one bit. I said its fine if you want to price gouge, but list the vehicle for what you want instead of listing it at $30k and then in the middle of negotiation charging an additional $8k+. Safe to say I wont be returning there for sales or service. Ill be reporting them to the BBB and filing a formal complaint. No problem!

Review №177

2023-05-13 18:56:58

Luis provided excellent customer service and showed us all the features in detail. He got us into a 23 HRV. I definitely recommend coming to see him!

Review №178

2020-07-10 04:52:14

I went to Victory Honda of Morgan Hill planning to see a car that looked good in the pictures, but in real life it wasn’t something I wanted. Luckily DANE was there to help! I’d never felt more comfortable with a sales person before because they’re usually too pushy and don’t listen to what you want. He constantly made sure my boyfriend and I were comfortable and offered water. He didn’t push any cars onto me and let me decide what I wanted to do in my final decision. With his help I was able to find the perfect car for me in the price range I planned to spend in the first place.

Review №179

2020-09-07 01:33:59

To make a long story short. We saw a car on Victory Honda website listed for one price and by the time we arrived the next day the price has significantly changed. We made an appointment so they knew we were coming. At the very least they could have informed us of the price change but no... They dragged us half way through the paperwork credit checks etc. before I noticed the price change.Once I told them about it and showed them the original price all they said was that was an old price and they couldn’t do anything about it. The price literally changed over night.They used this price to get us in the door and then try to pressure us to buy a car at a price we did not wantBe very careful when dealing with these peopleUpdate...Victory Honda reached out to me to resolve this issue. The gave me assurances that this was a situation of bad timing and they dont operate like that. They offered to help me find a Honda but we already found another car. Had to pay more but I it was worth it

Review №180

2020-09-20 15:15:21

After visiting 4 other dealers, exhausted and fed up with getting the run-around with numbers and negotiations, Taylor was completely straight forward about everything we asked and made things happen. She is absolutely the best dealer we ever worked with. Her enthusiasm and overall demeanor made the process of both finding and paying for it a breeze and fun. I would highly recommend making appointments with her.

Review №181

2023-03-20 00:08:28

Absolutely amazing! Had the best sales experince because of Julia, Anthony, and Glen. If you need a Honda they are without a doubt the best to work with!

Review №182

2022-05-31 21:31:19

If I can give this dealership 0 stars, I would. I would NEVER recommend this dealership to anyone. Youre better off buying a car off craigslist with a blindfold. Ive had one of the WORST experiences in my life with this dealership. There is no transparency, lies all around, and overall terrible customer service. They do not respond back to text messages and Im left with an unsatisfactory transaction.

Review №183

2021-06-10 02:38:31

Starting off with buying the car which was the worst experience Ive ever had buying a car in Morgan Hill Victory Honda. We decided on a white car instead of a grey one and they brought out the wrong color after three hours of waiting. We agreed to a white car and they brought out a grey one and the salesman still pushed us to get the grey car because he messed up and did not know what to do next since it was closing time already. It took us a couple more hours to get the white car without it even being clean. We could not even put a 7k down payment because they only aloud 4k in a debit/credit card so we had to come back another day. Also, we traded in a old car and the salesman agreed to 1500 for a trade in price but in the writing and contract, they switched it to 1200 without even telling us. After discussing with the finance manager about warranties, he was super nice to us in the beginning offering the warranty but when we rejected any type of warranty numerous times, after that he became more grumpy and was not very kind to us and we believe that they did switch the trade in price because of that and they still did not give us our $300 when we came back and complained. When we came back to complain we wanted to talk to a manager but they were busy and did not want to hear us out or attend to us and that is why my experience at Victory Honda in Morgan Hill was horrible. I do not recommend to do any car purchases with this dealership.

Review №184

2012-08-09 20:57:46

Wandered in to purchase a used vehicle, left with a new one. I found their Sales team to be easy to work with and a little more casual than usual. It was a breath of fresh air. Ive dealt with many slimy salesmen as they say...this place seemed upfront and honest. I was about to leave after not finding a suitable used car, but was pleasantly surprised with a personal greeting by the Sales manager. He wanted my business, but didnt make me feel like I couldnt leave. He earned it because he was willing to work closely with me and my needs. Anyways, I enjoyed my experience there. A special shout-out to Louis and Darren. Cheers! Love the new Accord, by the way!!

Review №185

2021-10-16 22:05:23

Terrible dealership, starting with the purchase of the car all the way down to trying to get your car serviced. I wont even begin on the experience I had buying, but I scheduled an appointment for service over a week ago. I arrived to the dealership for my appointment and they said they cannot service me? They had 6 cards ahead of me and only 2 people working and closed in the next 1.5 hours... so why would no one call me and let me know I could not get serviced before I drove 45 MINUTES to get my car serviced... or why even allow me to schedule the service at all? I like my car but this dealership gives me extreme buyers remorse. Please buy a car anywhere else.

Review №186

2022-11-11 21:58:29

Victory Honda of Morgan Hill took care of me and my vehicle needs! Dominic, Sal & David, phenomenal men to do business with. If you’re in the market for a Honda, this is the place to come to and the gentleman to ask for! First class service.

Review №187

2023-10-01 00:51:24

Took advantage of my mom’s 70 year old friend. She went in for an oil change and Talked her into buying a car she didn’t want and sold her 6000. worth of warranties. Terrible!

Review №188

2022-02-22 00:08:07

Had an appointment Today for service, This would be our second bad experience with this service dept. But we decided to give it a try again. We get there at 3:30 on the dot as our confirmation text said and we are received by a gentlemen that had absolutely no interest in our business, he tells us that he wasnt going to take our car in that we can leave it for the following days they dont take cars after 3pm I told him I booked my appt. Online and had appts available until 430pm, and he tells us oh yeah thats the problem you booked online we never go by that o ok and Im supposed to know that again doesnt care of retaining my business he turns around and just mumbles just leave it for tomorrow we turned around and said no thank you will go elsewhere and he responds ok have a good day. Never again will I go here .

Review №189

2022-01-31 20:48:17

When I went there I was greeted by the staff and Mateo kindly helped me out. He was very kind and didn’t rush me at all and helped me out with the car I was looking for. Overall the service is great! I was able to get my car that day too. Thank you again mateo for helping me out and getting my car ! :)

Review №190

2022-01-01 20:14:35

My family and I have been loyal customers of Honda for generations. I also had family that work for Honda. Unfortunately, I have to leave a bad review.Rob at Honda of Morgan Hill was distracted and gave me the wrong information. I had made several calls to both him and the manager with no response.Hopefully, they get better with their customer service.

Review №191

2022-01-31 21:20:04

I recently purchased a 2022 Honda civic sport from Dylan Calimpong at Victory Honda in Morgan Hill. Im not a big shopper and really needed to get in and out of there as quickly as possible and Dylan made that possible. Dylan and his team have excellent customer service and really helped me find the best car to fit my needs. I absolutely love my new car! If you need a Honda, stop by Morgan Hill Honda and ask for Dylan, hell be sure youre taken care of.

Review №192

2022-11-07 21:44:04

If youre in need of a new car go see Julia at Victory Honda of Morgan Hill! Shes amazing and doesnt stop fighting for what you want! Best car buying experience ever! Thanks girl!

Review №193

2019-05-15 19:07:16

I shopped all over an got my best deal on a new Honda CRV with Raul. He was patient with me as I am an analytical buyer comparing all the finance options as well as advantages/disadvantages of leasing and financing. He supplied me with all the information I needed.The dealership was taken over by a new owner in January and there are still a few kinks to work out. The owner has successfully opened a number of different dealerships and is committed to customer service. I gave them 5-stars as they have a great selection of cars, a pleasant shopping environment and people committed to doing a great job. As a Morgan Hill resident, I like to support local businesses.If you purchase a new or used vehicle or just plan on having your vehicle serviced at Victory Honda, check out their CarDoc service program. I dont usually buy into service programs, but this one appears to be a pretty good deal. Check it out and see if it works for you. With the way service costs keep going up, it is worth considering.Once I take my car in for service, I will be able to comment on how well they take care of me. Stay tuned!

Review №194

2021-06-11 04:00:12

I am in the market for a new vehicle and know that Honda CRVs are limited in my area. Before making the trek from my hometown I reached out to the dealership and spoke with two different sales representatives through both text and email confirming the price and the availability. I spent an hour and a half driving from Salinas to Morgan Hill and when I arrived the car advertised on their website was not what they had in stock, of the two available. The model advertised on their website clearly shows stock upholstered seats and the model that was available had $5000 dealer upgraded seats, among other upgraded things, which raised the car from an advertised $27,563 to $38,800. This is a clear bate and switch tactic and unacceptable for any business owner. I would not recommend this dealership to anyone as this was a complete waste of my time to drive there after having spoken with two different people. The only reason it has one star is because I could not post this review without making a selection.

Review №195

2021-07-22 21:18:27

We dealt with John Moreno to buy our 2021 Honda Pilot. He was friendly, efficient and extremely helpful. We had a great experience buying our beautiful new car and I would highly recommend this dealership.

Review №196

2021-05-18 00:50:54

I set an appointment to go and look at a particular used car they had listed on the Honda certified website. They emailed me telling me they had it in their inventory. When I showed up for my appointment, they didnt even have the specific vehicle I wanted to look at and the sales guy seemed too busy with another customer to even make a real effort with me. Total waste of time.I drove to a different dealership later that day with much better customer service and bought a car.

Review №197

2020-09-18 22:07:02

Bought a car here today and the process was so fast, I’ve never been in and out of a dealership within an hour and a half. Taylor my sales rep was super knowledgeable and always made sure my water was full because of this heat. John the sales manager worked a deal I couldn’t resist and Lalo in finance had all the paperwork printed and ready to go.

Review №198

2018-12-07 03:34:23

We stopped by Honda of Morgan Hill on our way home after having a poor experience at Capitol Honda in San Jose. We were immediately greeted by a friendly highly informed salesman. This is not a pushy place looking to make a quick sale. They took their time with us and showed us various Hondas, my son settled on one and within hours we were done and on the road home in a brand new car! Before leaving the lot, my son was given extremely detailed instructions on how to use the various new gadgets in his fully loaded Honda. The next day, he received a call to see if he had any questions. The service is great, its nearby, there is no need to go out to San Jose for a great price in a vehicle as well as expert and professional service.

Review №199

2016-07-05 22:25:14

My experience with Honda of Morgan Hill was terrific. The salesman were professional and helpful. The General Manager contacted me and stated that I was the first buyer from their dealership that has bought a new 2017 Honda Ridgeline. I feel I got a great deal without any pressure and would recommend all my friends and neighbors who are interested in a new Honda to go to Honda of Morgan Hill. you will not be disappointed.