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Veterinary Healthcare Center in Monterey Park

4.5 (199) 241 W Pomona Blvd, Monterey Park, CA 91754, United States

Categories

Veterinarian
Animal hospital

Location on the map

Monterey Park, Los Angeles County, California, US

Phone: +1 323-890-9000
Site: https://vhc.la/site/home?y_s...

Opening hours

Monday:8 AM–8 PM
Tuesday:9 AM–8 PM
Wednesday:9 AM–8 PM
Thursday:9 AM–8 PM
Friday:9 AM–7 PM
Saturday:9 AM–6 PM
Sunday:Closed

Edit info

Total reviews rating 4.5

199 Reviews for Veterinary Healthcare Center 2024:

Review №1

2024-03-19 00:18:36

So incredibly thankful to the staff, vet techs and Dr. Beltran. I brought my puppy when she was 4 months old. She broke her left leg. The emergency vets wanted 10k for surgery. When we came to Dr.Bletran he was open with what options we had. We decided to go with the splint and let the bone heal instead of an expensive surgery. After several weeks it healed! He was very understanding and patient with me( after all my crying). He truly cares about your pets. I only trust him with my pets. Youll never find another vet like him, Again thank you to everyone at VHC 🐶🙏🏼

Review №2

2023-12-12 00:15:22

Daisy is doing better!. This fur baby mama is so greatly appreciated of Dr. Beltran continued follow-up appointments & her continued progress with her Cushings Disease! Again, Thank You!

Review №3

2024-04-13 10:33:25

Dr. David Beltran and his staff is wonderful, very loyal to the animals and to us as pet parents. I have a Blind Pit and she has been seeing him since the very first day that we brought her home from the shelter 11 years ago. She loves him and so do we....Best Veterinary in town

Review №4

2024-04-27 01:32:43

I had a great vet before but Dr. Beltran is simply amazing! His compassion for my sick puppy just takes my breath away. My regular vet was closed, so I stumbled by chance into VHC. Dr. Beltrans passion and kindness toward animals is evident! The office is clean, no nasty smells and everybody is very kind. My new go-to vet.

Review №5

2023-04-17 01:27:39

They truly care about your animals and give you such great advice and really precise diagnoses. Every Vetinarian is wonderful but Dr. Beltran and Dr. Odama are my Favorites!!! I have been with them since childhood 25+ years and will continue to bring all my fur babies there for life.

Review №6

2024-06-08 23:13:18

We love Dr. Beltran. Although the cost of surgery and appointments is a bit on the higher side, the technicians and doctor all seem to genuinely care about our fur babies.

Review №7

2024-04-18 16:12:40

The service at this clinic was very great! The doctors really care about your pets needs. Very fast and professional service. The vet tech that attended me was great, so friendly, and caring towards my pet! 😍 Thanks to her, and the rest of the staff, I’ll be going to this clinic now!

Review №8

2024-02-08 07:09:30

I had to put one of my dogs to sleep and the staff there were considerate and had compassion. They made me feel like they cared. Even when they took my dog to put a catheter on him they carried him like he was a new born baby. Even the Lady who does the procedure talked to me and explained everything to me with compassion. I will definitely be taking my dogs there in the future.

Review №9

2024-01-11 01:06:20

I contacted this vet center a few days ago so that my puppy can have a follow up on his shots. The breeder had initially brought the puppy here for a physical and first shots, so I thought minus well bring the puppy back. Unfortunately for me, they scheduled me on a day where they closed early. As I arrived I see the entire staff dressed nicely, outside of the building and ready to go out on a company dinner. Im all for building staff morale, so enjoy your dinner. Definitely do not recommend this place since they cant get their scheduling calendar on point.

Review №10

2024-04-21 20:00:54

My daughter and husband took our dog Remi for the first time since our local veterinary couldn’t accommodate an appt for us. Remi was in painI called really worried, and Marina was not only empathetic but also courteous and professionalThey were running behind schedule and wait time was long; however, the receptionist was very apologetic s showing genuine concern about the wait.My daughter shared that Dr Odams was outstanding and that I would have love the service.Thank you all for caring for Remy as he part of our familyWe highly recommend Veterinary Healthcare Care Center in Monterey Park

Review №11

2024-06-18 19:17:01

I am numb. I told this vet team that I wanted a 1 year rabies vaccine, they told me it didn’t really exist and to just give the 3 year, so I trusted them, even though I had a cat contract a sarcoma in the past from the 3 year…. low and behold, my cat has a sarcoma. I am so beside myself that I trusted a PROFESSIONAL TEAM OF DOCTORS sworn to protect my baby… and now she has cancer.

Review №12

2023-11-01 18:26:55

I came for a 2nd opinion for my beloved pup. Unfortunately, the news was far worse than we expected, but we needed to hear the truth. All of the staff and Doctor Beltran were amazing. We appreciate the quality of care and detail they provided for our Yogi. RIP little angel.

Review №13

2022-08-31 03:07:59

I recently had to take my baby girl Kitana for a cyst/mass removal. She needed surgery. I’ve had my dog over 10 yrs and never dealt with anything scary as this. I was scared, nervous. I want the best for my girl. Found this vet and got a next day walk in appointment. That same day they took her in for surgery. She was kept overnight for observation. Picked her up the next day, she was so out of it from the anesthesia. A few days later and much love and care my Kitana was back to her normal self. Had her follow up appointment 2 weeks later (my how time flies) stitches healed up very well. Vet game me tips on things to look out for. Overall great experience and for it being a surgery it wasn’t nowhere near what I was thinking I was going to pay. Hard times but I would pay anything if I could for my girl. I totally recommend this place to anyone. Actually already had a family member go in as their beloved chihuahua was mauled by a coyote but thankfully survived and is recovering. Thank you to all the wonderful people whom work here! Thank you very much!

Review №14

2024-03-25 04:55:54

Staff is friendly and professional. Appointments are timely, easy to make, and reasonably on time. The facility is clean and well cared for. Most importantly my pups seem like the people who care for them.

Review №15

2024-06-19 02:03:14

We have been coming to Dr Beltran and Dr Odama for about 30 years. Good ti.es and sad times the Doctors and staff have been loving, caring and just awesome people.

Review №16

2024-04-13 07:20:43

Always a long wait even with an appointment, bring a book.. The vets and assistants are nice but cant help but feel rushed when they overbook and have a lot of people waiting. Its still better than a lot of places though. Not much they can do, but I wish the parking situation was better too.

Review №17

2024-01-20 05:51:10

Great service, this is my doggy’s regular veterinary health center. Had a small emergency went as a walk-in, dog was seen and kept for observation for several hours. Staff and doctor were excellent. I want to say thank you. I highly recommend your veterinary care.

Review №18

2023-05-06 03:47:03

Luckyboy is resting in sleep. Your staff did an exciting job. I miss him so much. I would refer my friends to your place

Review №19

2022-07-09 20:41:23

Weve been taking our pets here for 8 years and never had a bad experience, oh wait there was just one scheduling mishap where the receptionist didnt actually schedule it and we showed up and there was nothing on the computer so we had to schedule another appt. That was a bit inconvenient. Other than that no complaints, all the techs and vets are very nice and if they are not sure about something they always find out instead of giving wrong information.

Review №20

2023-12-15 15:51:36

I came here by mistake as It turns out I needed a specialist for my dogs issue. That was my fault but I was at ease here and loved how caring and compassionate they were to my girl during what has been a stressful and heartbreaking month since she began to feel ill. I would definitely make this my go-to place once my pup starts to feel a bit better. I appreciate all the advice I received as well as recommendations for specialists. thank you!

Review №21

2023-12-13 22:59:59

Myself, my family and friends have been coming here for years. Ive been to a dozen or so other vets in the area but always end up coming back here... unfortunately, things have changed drastically since the new owners took over and things did not change for the better, not for the pets, pocketbook or for the staff. The heart of this vet used to be the health of your pet and you as a person, now, its about how much money they can squeeze from you, nothing else. Shame on the new owners, prices are raised, literally, everytime I go in for a visit. $1000+ per visit is the new standard/norm. Most of the veteran staff have left and so have a ton of patients, Myself included.This review does not reflect the quality of the veterinarians, they have always been exceptional and were the only reason I was trying to continue going here. Unfortunately, myself and my family have been priced out of a vet in our own community. New owners should be ashamed of themselves, they clearly arent invested or interested in animal Healthcare.

Review №22

2024-06-07 12:59:45

Super friendly and helpful.Genuinely seemed like they cared about your visit and pet. They informed me well.

Review №23

2024-03-29 23:41:55

Always helpful and very understanding when we had to put our k9 to sleep. They are always looking out for the well-being of our pets and gone above and beyond at times, too, for our pets.

Review №24

2024-01-13 06:47:41

Doctor trujillo is amazing i appreciate her for taking care of our fur baby. She is very knowledgeable and empathetic. The staff is amazing and very welcoming.

Review №25

2024-03-28 17:42:08

We have been clients of Veterinary Healthcare Center for many years trusting the care of our beloved pets to their oustanding staff. Dr. Beltran is our go-to for appointments but due to his busy schedule, weve been seen by other doctors at this practice with overall very satisfactory results. We highly recommend for quality of care for your pets.

Review №26

2024-06-26 15:40:22

The staff is friendly and the vets are knowledgeable. I highly recommend this place!

Review №27

2024-01-24 02:38:04

The Vets and the staff are amazing. I appreciate their kindness. I know my dogs are always in good hands with them

Review №28

2024-05-06 17:59:04

Love dr beltran. The staff is nice and helpful. Bit pricier than other vets.

Review №29

2020-05-11 05:18:00

I wish I could give 10 Stars. The quality of care and customer service here is unlike any place Ive ever been. All staff genuinely care about the health and well being of there patients. We have been going to Dr. Beltran for about 3 1/2 years with 2 different pets. Throughout this time theres never been anything less then amazing customer service, no matter how crazy busy the employees are. Another thing to mention is the beautiful large indoor and outdoor waiting area that is always clean. Big thank you to Dr. Beltran and staff...all of your hard work and long hours are VERY appreciated by my husband, me, Ozzy.

Review №30

2023-09-14 20:11:53

We’re on vacation from out of state when our dog hurt her dew claw. Crystal was so nice and went out of her way to help us find an earlier appointment when she didn’t have to. Angela R. and Cindy G. were super sweet too with the checking in and out process. Dr. Jonathan Wang was so good with our dog who is reactive but him and Rae handled her so professionally and gently which is so appreciated! He also answered all our questions with patience and lots of knowledge! If we lived in L.A. they would definitely be our vet!! ❤️

Review №31

2022-09-21 04:33:51

Walked in without appointment. Was so relieved they were able to see our dog. He had a bad hot spot. Great caring Doctor,friendly staff.

Review №32

2023-09-14 01:29:13

This veterinarian gives the top care. I have two dogs and every visit has met or exceeded expectations. It can get busy but thats only due to the outstanding service provided here. The front desk is attentive and friendly. The technicians are professional and spoil your pet with pets and treat them like their own. I highly recommend VHC for your pet needs.

Review №33

2023-07-18 21:48:45

I really wanted to like this place for the following reasons: It looks clean and modern, the vet I met with was really nice, it is super close to my new place. The only reason this place gets two stars is because of the tech and vet my cat saw. They were friendly and seemed to really care about my cat.But alas, this place has tons of room for improvement. I emailed them 5 days ago and still have not heard back. I called today and was on hold for 6 minutes and the receptionist returns and says Have you been helped? Management needs to work on their customer service training.Also, the first and only time I came in (6/16/23) I had to wait one hr to see the vet although I had an appointment. Id like to come back for the reasons I stated at the beginning of this review but there is a lot of improvement this place needs to do before I can do that. In the meantime, the search for a new vet for my cat continues!

Review №34

2023-09-20 03:19:40

The vet is very good and helped cure my cats kidney stones. She doesnt try to get you to pay for more expensive options just to make money. Wait times are long though even if you have an appointment. Its also hard to get an appointment. But, overall, I will continue coming here because they treat my pets well.

Review №35

2021-05-25 19:28:26

I just want to say what a great place. compared to many others in the area and in LA county this place has great care and pricing is honest and unmatched. Its not uncommon for doctors to give discounts for rescues.We have taken our resident cat for care and another rescue kitty. Dr. Beltran quickly checked for the basics and recommended medications without fuss or up-selling of any kind.They even do litter checks which many places dont.To everyone giving 1-3 stars because of wait times due to covid-19 you are really something else. Simply awful.Yes, there might be wait times but have you checked other vet clinics? Most clinics and even pet hospitals are overwhelmed like the rest of the healthcare system in this country.Cry me a river and an ocean but to all the people that have met with Dr. Beltran and the other staff know that they truly care about what they do.If you want to get seen immediately go hire your own personal veterinarian to be on call for you and your family 24/7.Its simply disgusting the amount of negative reviews based on covid related wait times. Guess what? So many industries and service sectors have all had to adapt to the circumstances in order to continue to provide care.My kitties and future pets all give this clinic a wholesome 10 out 10 meows and 5 out of 5 woofs. No doubt, paws up and down and wave them all around.Final tip: if your pet can wait a bit you can order your prescriptions online and save! However every situation is different and your pet might need care right away!

Review №36

2024-01-30 01:34:59

Very disappointed I recommend this place to an employee of mine for his dog to be put down and an employee there was hostel during the process and wanted too start an altercation, that should be the last thing a person needs to go through during the loss of a pet. Their customer service needs to improve

Review №37

2024-01-07 01:19:12

Great vet doctors and staff. Caring and informative. And patient with our questions. We have been with them for 35 years.

Review №38

2023-08-18 01:47:28

Been with VHC for years with four dogs. Prices have gone up but trust your vets n techs! Would hate to go elsewhere. Glad the military/senior discount is still available. Helps. Also nail trim was not as expensive as was told to me on phone prior. Happy with price. Also office visit won’t be as high as quoted on phone also. Glad there are more vets plus new tech faces. Will miss Debbie n Laura. Also, waiting time was very minimal. We were in n out! Parking is still a problem though.

Review №39

2023-05-12 22:18:16

I’ve been coming over to this hospital for over 10 years when Dr. Beltran owned it and had a great service. New owners now their prices have doubled! you make an appointment you have to wait more than 45 minutes after your appointment time. I took my dog in because she had eaten a poisonous plant. They gave me an 11 at a clock walk in time waited 45 minutes then asked how much longer?She said she didn’t know when they would be able to see me, then why make an appointment ? She said I can make an appointment for Monday and I told her my dog might be dead by then. Finding a new veterinarian.

Review №40

2023-08-13 01:22:36

My new puppy came down with Parvo and I was super desperate to keep him alive. After visiting one emergency vet at 3:00 am and seeing how crucial his situation was, I knew I needed more help. I was recommended this Vet by my good friend who is a vet tech somewhere else. Dr. Trujillo, Phoenix and Ricky were awesome and so kind and patient with all my questions and crying! My puppy is still in their little ICU and they are doing everything they can to save him. The office staff lets me call and check on him 2x a day. They are super honest and upfront with me. I know he is still battling this disease but I feel it in my soul that he will be fine due to the great care he is receiving. I have to have faith!

Review №41

2023-06-15 19:15:53

Love, Dr. Beltran!! My jinx, aka lighting bolt loves him! ❤️

Review №42

2023-03-20 08:37:39

This was the first time we ever took any of our pets to the vet. Staff is very friendly. Specially the girls in the front desk. They answer all your questions and help you in a timely manner. My dog got neutered somewhere else and he was having a lot of pain. Even though we didn’t use their neutering services, the vet still took his time to help us out. The place is clean. The parking lot is small but there is residentialparking always available for free.

Review №43

2021-10-05 23:38:47

Our dog Rooney got a bad bite from another dog. it was late at night and luckily Dr. B and his team were open to assist him. They took really good care of Rooney, he had a fast recovery and is all better now. just being Rooney. insta: @gentledogrooney

Review №44

2023-02-11 17:37:05

I cannot say enough good about Dr. Beltran. In the last 20 years he has been our vet for both of our yellow labs, and he has gone far beyond where he needed to because of his love for his patients and the people who trusted them into his care. He met us last night at 9:30 because we had a sick dog and I knew he would know how to treat her. Because of his generous spirit and loving heart, our dog is on the mend today. We are willing to wait as long as we have to wait in order to have him as the doctor who also knows how to treat my husband and I as well. Take good care of him, as he is one in a million.

Review №45

2023-08-10 01:31:07

DON’T bring your pets here! My puppy got hypoglycemia due to the irresponsible recommendations I received from a vet at this center! Now I have a $3,000+ hospital bill due to her recklessness! I went in for a wellness exam for my 8 week puppy because I was concerned about her lack of appetite. My puppy would reject all types of food I would provide except nibble at some human food. The vet gave her a clean bill of health even though I told her my puppy was eating less than 20 calories a day and only once a day. No tests of any kind were recommended. The vet suggested my puppy was just “picky” and recommended to only feed my puppy dry puppy food and remove any other source of food (I.e. starving my puppy until she starts to accept and eat the dry dog food). I had to tell her that my toy breed puppy at EIGHT weeks old couldn’t possibly eat the kibbles and warned her about the potential for hypoglycemia, which is common among my dog breed. It was only after I had to bring these concerns up MYSELF that she agreed and suggested wet food instead of dry food but that I should still force her to eat dog food even though she has been outright rejecting it. Well, I followed her recommendation of giving my puppy wet dog food and obviously because my puppy wasn’t eating any of it, she started to experience severe symptoms of hypoglycemia. I ended up at the hospital where they diagnosed her with the condition. This place is full of incompetent vets.

Review №46

2023-04-19 02:03:08

I was referred here by a specialty veterinarian, it’s a bit far from me but well worth it. My dogs are important to me and their health my #1 priority. Went in for a wellness check, shots and an estimate on dental because I knew my little one needed it, yes dentals are expensive but they were priced fairly and my little one had no complications which is what had me worried since she’s so small and they have to be sedated. Definitely my new primary for both my dogs so happy with overall experience and everyone here was nice, and not trying to sell me things my dog didn’t need which I appreciate.

Review №47

2022-11-10 06:08:25

This is a great team of caring, conscientious, and extremely competent veterinary professionals. They have been caring for both my cat and my dog for the past few years. I have been to several vets and love this team. Last year my dog experienced heart failure and one of the vets - Dr Trijullo - saved his life. Hes now healthy and active. There is one issue. Because they are popular, they can get very busy and wait times can be long. Recently, however, I have noticed a larger staff perhaps to address this problem. The wait time during my last two visits was reasonable - about fifteen minutes.

Review №48

2023-03-30 12:43:56

Sadly we have to say goodbye to our dog yesterday and every person who worked there was very nice and made our boy as comfortable as they could. I know you cannot put a price on the family dog, but this place had the most affordable prices and they were very nice and let us say goodbye to our boy who passed away surrounded by family. They were efficient and did not make this any harder than it was already.

Review №49

2024-03-06 04:24:35

Very friendly the best veterinary office ever! Been bringing my animals to them for years.

Review №50

2023-06-18 06:00:49

I recently lost my dog Dougie. It was very hard for my family and I. The staff was very compassionate and I really appreciated everything they did for me and my dog Dougie. Thank you so much to everyone who works here . You guys are extraordinarily amazing. 🙂🙏🙏🙏👼👼

Review №51

2024-04-29 21:25:17

I had an appointment for an international health certificate yesterday, checked in and 5 minutes later they took us in to see the Dr. Now Im just waiting for the permit from Aphis to be able to go on vacation!!This post was from last year but I was back on Sat April 27, 2024 to get another International Health Cert and as always Dr Obama was very profesional and made sure everything was done correctly!

Review №52

2023-02-03 04:04:56

I have been taking my dog here for years and am usually satisfied with the level of service provided. But, today, when I picked up my dog after his dental cleaning, I had a very frustrating and alarming experience.After I checked in I was handed a hand written note with very simple information and many items that were not discussed beforehand. A wart was removed without my consent and four teeth were extracted without explanation. There as also a note about a heart murmur. I assumed I would be able to discuss all of this with the doctor when they brought me my dog. I had to wait an unusually long time after checking in. Even the receptionist was surprised I was still there when I went back to the desk almost 30 minutes later to ask for an update.When the tech brought my dog out there was a cheap pull string leash around his neck and he looked pretty stressed. The tech handed him to me, said I could take the bandage on his leg off when I got home, and walked away. I had to stop him to ask for instructions about aftercare and pain medication. The doctor did not come to talk to me. He just had the front dest make an follow up appointment.My dog was in their car all day and had several procedures done. The fact that a doctor didnt come out to talk through how things had gone, why he choose to remove the wart without asking, why he removed several teeth, and what the heart murmur could mean, is incredibly frustrating and disappointing.The office was very busy. They run a discount promotion for dental cleanings in February. And while the price break is welcome, the feeling of being at a factory instead of a care facility was not.

Review №53

2022-06-29 07:49:56

My dog was diagnosed with diabetes, breast cancer, and needed spaying at the same time. Dr Beltran is the greatest human alive to do all this. Surgery went well. Second surgery went well. They kept her over night a few times to make sure she is good and helped do testing for her insulin intakes because my dog’s diabetes was all over the place and bad. Dr Beltran and the staffing was great and very helpful. Nice people and loving when it comes to taking care of our pets. Highly recommend !

Review №54

2023-04-23 01:45:15

Every time we take our cats to the vet, we come out refreshed and encouraged. Dr. Odama is so gentle, thorough and willing to explain everything to us. He’s always willing to take our questions and work with us to help us understand what is the best route for our cat(s). An added benefit is that Dr. Odama has cats himself so he knows where we’re coming from (and how difficult it is to give cats their medicine. We have a true advocate with doctor.We are willing to go a few extra miles just to get the service we get from Dr. Obama. Would recommend him to everyone.

Review №55

2023-09-20 21:39:54

We came in to prepare our pet to travel internationally. Everyone here has been super helpful and considerate to make sure we meet our goal. The wait time was reasonable as well.

Review №56

2022-05-25 06:41:26

I called here when I had to find a place for pet euthanasia. They were able to fit me in and help me out. My dog was suffering and had reached her point that sadly we never want to see our pets reach. They were super caring and empathetic toward me and my family. They allowed us to take our time, say our goodbyes and they guided us through the whole process. They reassured us that it was the best thing and even did a quality of life check. Our vet was the best. She teared up talking to us about the process. I can tell it isn’t something she likes to do either but like us she knows it is the right thing to do. I know that they don’t do euthanize animals here unless absolutely necessary. They didn’t charge an arm and a leg for the service either. I know that they truly do it because of their love for animals. They don’t see it as a quick $$. I will forever recommend this vet for any pet needs.

Review №57

2022-05-11 18:44:18

Dr Beltran is one of the best vets we’ve taken our 4 dogs and 2 cats to. He is very patient and kind and knowledgeable and explains everything. They are typically very busy but do accept walk ins by calling early in the morning which helps out a lot during emergency situations. We are glad to have them close by.

Review №58

2023-09-12 20:36:08

Good medical professionals but way too slow (on multiple visits). I arrive on time yet have to wait over 30 minutes. Once even 50 minutes. What’s the point of an appointment system?

Review №59

2023-06-06 06:42:33

Came in as a walkin but was allowed to arrive with a time frame that suited my needs. They took care of my dogs allergy problem, my dog was scratching herself bloody from alergic reaction to pollen and allergens and a few flea bites in enviroment. After a shot for itching and a few take home meds my dog is acting like her diabolical self again with out the scratching. Thank you Dr.Beltran and staff, very attentive and professional.

Review №60

2023-10-04 02:17:58

Dr. Beltran is the most attentive, caring, knowledgeable, professional veterinarian I know. The staff are just as wonderful. I highly recommend them for all your pets needs.

Review №61

2022-04-18 17:37:51

Update: Since coming here for a few months I brought my other dogs here. On the first visit with my other dogs the receptionist told me there were no appointments for my dog (after scheduling 3 weeks back) she stated there were 4 people waiting to be seen and if I wished I could be seen as a walk Im 3-4 hours. Its angering because I asked for time off to come here just to be told there is nothing in the system for me. I wish there was more accountability for those who over schedule and causes loss of appointments.Dr. Beltran is an amazing Dr. He is compassionate and has great bedside manners. Unfortunately my dog has a grim prognosis, but Dr. Beltran went out of his way to make sure I understood what was to come in the next few months. He definitely loves what hes does and a huge help when trying to find the best outcome for your pet. Also, I was not able to get one of the vet techs name but she was very lovely and helpful. This vet is some ways from where I live but I will continue bringing my dog until her final days. I highly recommend this vet office.

Review №62

2023-09-14 19:14:43

They have great doctors but they are horrible at wait times. Expect 30mins to 1 hour wait for a scheduled appointment. Meanwhile, your pup is stressed; not an ideal situation. No communication/ customer service of the wait time.

Review №63

2023-04-01 20:00:07

Would highly recommend, prices were reasonable compared to other vets. Doctors were so kind to our suffering little dog. Gave us a lot of comfort making end of life decisions. We were sad, but at peace the decisions we had to make.

Review №64

2023-07-26 23:06:51

Great Service!! This was my first time in this animal hospital, I came in today with an emergency regarding my pup and was treated right away. The staff were very nice and helpful. Thank you

Review №65

2021-12-14 17:07:18

My 5yr old Jack Russell has GI issues and my previous vet never solved the issue. I started coming here and Dr. Beltran is amazing! My fur baby has been doing so much better, and I appreciate how nice the staff is. This place does get very busy, so if you have to wait a while for your appointment, just be patient! Especially during emergency hours. Thank you VHC!

Review №66

2023-07-15 00:57:44

5 Stars for the doctors nurses and staff! 4 stars for the long waits that happens time to time. Our dogs love it here because the doctors are so gentle and fun =)

Review №67

2018-06-27 04:10:46

Dr. Beltran and the staff here are wonderful! The facilities are clean and the pricing is well within reason of the quality of care given. Doctor B. always listens to my questions and concern with patience and kindness. He is never condescending which I have experienced with other doctors in general. I know he has my children’s well-being at heart. Dr. Beltran is a humanitarian and an awesome vet. Thank you for caring.

Review №68

2023-08-26 08:06:19

This is a good place to bring your fur babies. They truly care about your pets. Dr. Palmeri and his assistant are the best. They are professional, honest and caring. I highly recommend this healthcare center.

Review №69

2023-10-26 21:36:52

Very kind and professional they treated my dog in a timely matter. Prices were reasonable I recommend this place 100%.

Review №70

2022-12-03 05:19:42

My dog had a dental here about a year ago. When I had this done, they told me they dont do x rays by default for the cleaning. I paid extra for x rays just for the added reassurance. Ive been requesting the vet send me his x rays for my records since he had this dental done and I still havent received anything. Ive asked the front desk about this numerous times and have also emailed them with this request.Im just leaving this review in hopes someone at VHC will send me a copy of his x rays please. Hes due in for another cleaning soon and I think it would be helpful for whoever is doing the dental to have a point of comparison before his next cleaning.Thanks!

Review №71

2023-06-03 16:30:32

I have been taking my dog since I adopted her to Dr. Beltran at VHC Monterey Park. All the doctors at the clinic are patient with the pets brought in and explain in terms we can understand.

Review №72

2022-08-14 03:36:34

The staff was very attentive to our emergency, they gave us a room fast. Our cat was badly injured and needed emergency surgery. The doctor quickly administered a pain killer to our cat. They recommend over night stay with surgery. We picked her up (our cat) the next day and she was well again.

Review №73

2022-07-04 06:20:08

First time visit. Brought in a feral kitten without an appointment and the staff were very friendly, helpful and professional. Dr. Odama was great! Immediately took care of the kittens eye infection and we were out of there with meds in hand in less than an hour. Great service from a caring facility. Will definitely recommend to friends.

Review №74

2022-05-19 18:31:54

I’ve taken my dogs here for years. The staff is incredibly kind and helpful, and the veterinarians are great. Dr Beltran and Dr Odama are knowledgeable, care immensely, and I fully trust all my animals with them. For the record, they’ve cared for multiple dogs of mine with these issues: heart failure, trachea collapse, IMT, bronchitis, skin infections, ear infections, pancreatitis, tumor removal, neutering, thyroid issues, etc.Overall - highly recommend!

Review №75

2023-02-16 20:16:20

I’ve been coming here since 1998. Love the dedicated service of Dr. Beltran and his staff. The cost of services can be much higher than other places so I did go elsewhere to have my pets fixed.

Review №76

2022-07-02 17:30:09

Took dog, Tara in for surgery. Last checkup after surgery. Passed with flying colors. Thank you, Dr. Beltran you are the best in your field and Tara and I are so happy we are your clients. 100% wonderful! Have a great July 4th!!

Review №77

2022-02-05 04:37:53

I dont know the name of our nurse but her and Dr. Beltran are the very best. Dr. Beltran is so compassionate and caring. He didnt try in any way to do unnecessary tests, and spoke to me with the truth about my little boy. Im glad my friend referred me to him, ill be forever grateful to her and Dr. Beltran.

Review №78

2019-02-19 04:29:38

They were really nice to my puppy. Very friendly. Nice Veterinarian. Good experience at this clinic.

Review №79

2023-09-28 01:46:47

Have been coming here for almost 20 years. Top of the line vets, Dr. Odama and Dr. Beltran. A very busy place now compared to years ago but still get quality care. Front desk staff and techs are pretty excellent. Its really hard now because they do get so busy since the pandemic its not as easy to get an appt. as it used to be.

Review №80

2022-08-29 03:09:25

Extremely caring! The receptionist was completely honest with us when we were leaving which helped us. We only took our feline baby in for an annual exam, but they still provided her with the best care.

Review №81

2022-05-26 01:50:50

The office personnel and technicians are always professional and kind. The site is clean and well-kept. Dr. Beltran is an exceptional doctor he is very thorough in his examinations and explains his results in a easy to understand way

Review №82

2021-06-03 03:56:38

I have total trust and faith with Veterinary Healthcare Center. I cannot say enough about the facility. The staff is helpful, courteous and friendly. Doctors Beltran and Palmeri are very caring and take time to talk to you regarding your love one(s). Ive been a long-term client. You can also board your pet(s) there. My sister would drive from Long Beach to have her pug treated by Dr. Beltran.

Review №83

2021-07-03 20:16:00

Dr. Odama has been an outstanding veterinarian for all of my pets now, for years. He has excellent bedside manner, is very compassionate and thoroughly explains all necessary services needed. The problems start with the eventual unanticipated veterinary emergency that goes along with being a pet owner. After being put on hold for between 10 and 20 minutes, you are told that there are no appointments available for at least 2 weeks. The option given is to call in at specific times to see if you can secure a walk-in appointment for that day. When calling in you are at the mercy of the person answering your call. If they determine you are worthy of a coveted walk-in appointment you are told to expect a wait of between 1 to 3 hours . Parking is a major issue as well. For the hundreds of patients they treat, there are 8 parking spots on the property. The street parking is on a major thoroughfare and offers a handful of spots that are not in the red. It is the responsibility of the top veterinarian to put a cap on the amount of patients that they can reasonably see. I would not recommend Veterinary Healthcare Center to any concerned pet parent.

Review №84

2020-07-22 18:30:45

I made an appointment a week in advance, just to wait two hours in the front of the building with the other people who had appointments and waited hours. Once we were seen they were about closing up. Dr. Beltran was very nice and careful with my two kittens I liked him a lot but most of his staff running the ins and outs leaves a lot to be desired. I tried to make a second appointment with them to get them nurtured and spayed because he’s showing mounting habits and the lady answering the phones was rude had me on hold for ten minutes the first time I had another call to take so I called back immediately on hold again was spoken to five minutes later. She was condescending rude not even trying to listen to my concerns and contradicting her self every other part of the conversation. In conclusion I got an appointment a week later and had no confidence in taking my loved ones to this facility any longer which is a shame because the doctor was wonderful but the staff not so much will not be going back I suggest take your fur families care elsewhere

Review №85

2022-04-22 14:16:14

Customer service needs to improve for the sake of our pets! My dog had been vomiting for about a 24 hour period when I brought him here. I called to try and make an appointment but unfortunately the day was completely booked but they suggested I do a walk in as this was our first visit to this vet... so we did. I checked in at 10:15am and paitently waited, and waited, and waited... I proceeded to follow up a few times to make sure we were not forgotten. I was reassured that we were next to be seen within the next 25 minutes but another hour later I called again to check in and the girl who answered this time was not so friendly and proceeded to say that they do not see any of the dogs on the walk-in list until they have seen all of their appointments first. 🤔 So then that means there is No point of coming in as a walk-in because they will not see your pet until All of the other appointmentsare taken care of! What is the point? I waited for more that 4 hours and Nothing! Their system has to change for them to all be on the same page and most importantly for the pets that need medical attention. I was extremely disappointed.

Review №86

2020-04-24 18:34:27

UPDATE April 2020: Yesterday we had to put our dog down. Dr. Beltran and the entire staff were so compassionate and helpful. Dr. B gave us as much time as we needed to be with him before and after. The kindness and respect shown was just what we needed. Our family cant thank Dr. B and staff enough for that.From the day we found our dog in the street 12 years ago, we went to Dr. B. So our dog came home to be at peace. In spite of moving 50 miles away, we always went to Dr. B. Hes worth the effort.*******Dr. Beltran is the best Vet in the world. He doesnt waste your time or money on unnecessary treatments.

Review №87

2020-12-30 01:32:02

This is one of the top clinics in LA area - price and services wise. Most importantly, Dr. Beltran is seriously one fine and experienced doctor I have ever met. He is caring, patient, kind, and sweet to our dog, only orders the necessary tests and goes above and beyond the duty call.

Review №88

2023-12-10 01:00:02

Been going to see the vet staff here for 2 decades. Great people and really caring staff. Definitely recommend any of the folks here as they all have compassion for our pets.

Review №89

2022-03-26 06:03:29

Great customer service. Veterinarian dr. Beltran he is a great veterinarian. I been taking my second pet dog Cashmere for few years. As my first female dog marlene had pass away in 01/01/2015. He is a great veterinarian doctor. And helps and cares for the animal and pets he treats. If i had 10 stars. I would give him 10 stars.

Review №90

2023-11-18 14:51:03

Dr. Beltran has been our vet for many years. I respect and admire the intelligent and skillful medical services that he has always provided to us. He is a wonderful doctor.

Review №91

2020-09-26 00:57:51

Terrible patient service from the front desk staff! Every time Ive called over the last two weeks they have put me on hold for over 15 minutes. I havent always had time to wait, so I hang up and try again later. Today I finally asked if I could get a call back when someone was available and they said no, I had to wait on hold. So I called back AGAIN, when I had more time and could wait, I was on hold for 37 MINUTES!!! and someone FINALLY picks up and ask if Ive been helped and I say No, I havent been helped, and its been more than 30 minutes... And the front desk person just says oh, how can I help you.Basic customer service, acknowledge that 30+ minutes is an unusual amount to hold and apologize!!! If a 30+ minutes does not register for you, then you arent the vet for me.Our first and only time actually seeing this vet (just moved into the area) we had to wait over 1hour after our scheduled appointment.When I called to schedule a follow-up the front desk people could not answer basic questions like if they charge for a follow-up appointment and how much!Vet seemed knowledgeable, but the overall experience is not worth it. My dogs are older and weve moved around A LOT, so weve dealt with a lot of different offices and this is a notably terrible experience and we will not be coming back!!!

Review №92

2022-04-02 05:19:16

There was only one doctor working the center that day, but the staff accepted us as a walk-in before 4:30p (& as a followup the next day). My senior dog needed an X-ray & meds, & even though it was well past 8:00p the staff stayed to examine her, explain her X-rays, & answer the questions we had.Thank you VHC employees for treating us with compassion & empathy even after such a busy (& I’m sure exhausting) day. My dog’s diagnosis has been a stressful adjustment to our daily lives & we appreciate the care you provided for her.I cannot recommend this vet enough. Thank you.

Review №93

2022-06-08 17:35:58

Veterinary Healthcare Center (VHC) was not our regular vet clinic. We’ve been using another local one for over 25 years but started to notice the quality of care AND more pronounced the inefficiency and lack of courtesy of the front desk staff were becoming more noticeable.Our 13 year old dog started to have diarrhea going on 5 days. We tried to get an appointment with our vet but there weren’t any openings for weeks. Tried an ER Vet in Pasadena but the wait time was 4 hours which is normal but I couldn’t sit there that long with my sick dog. Called VHC and explained the situation. Laura took my call and immediately I noticed how caring and empathic she was. She put me on a list for any openings that day. I didn’t think she would call me back since I’ve heard that before BUT she did and got me in at 1pm. I went there expecting to wait for a long time BUT after 12 minutes I got in and another 10 minutes Dr. Gih came in. I realize this may not be the norm but I was so grateful. She was thorough and explained what she was going to do but before proceeding wanted to ensure I was ok with the estimated costs. The costs were detailed and fair. The procedure included X-rays to ensure there was no blockage in the intestines and a full blood work. A short time later she showed me the X-rays depicting his digestive tract and spine. No blockage! But his blood test revealed his pancreas levels were high which corresponds to pancreatitis. The X-rays also showed he has arthritis in his back and hips which explains why he can’t walk fast or stumbles when he tries to jump on the sofa or bed. We will treat that later. Dr. Gih recommended we hospitalize our dog for 2 days on IV. After doing that he is on the road to recovery. Dr. Gih called several times to ensure I understood the process and his condition and when discharged she explained what to feed him and the dispensing of his meds.What an awesome place!!!! I’m switching both dogs to this oasis of care! Also the costs appear to be more reasonable than other vet clinics. Lastly the vet techs were all so kind and professional. They were very patient as well as I asked a lot of questions.

Review №94

2021-07-03 03:00:48

I take my dog, Harley, here to receive her medical care. She ended up needing surgery ASAP and Dr Beltran and Dr Palmeri took her in right away and saved her life. They both have outstandingly took care of her along with the staff. Both doctors have answered any questions or worries I have with patience and understanding. I cannot thank them and the staff enough from the bottom of my heart. I even received a phone call at midnight the night of her surgery with an update!! I was also able to visit my baby while she was hospitalized. Both dr Beltran and Dr Palmeri are the best doctors I have come across and I cannot thank them enough for their outstanding professionalism and services. They truly love and care for pets!

Review №95

2021-12-10 22:54:13

We took our dog here after we noticed him limping. Were newer to the area so we wanted to find a local vet. The vet ended up recommending an anti-inflammatory medication without reviewing any of the potential side effects that we should be looking for or aware of. That night, our dog had pools of blood as diarrhea. When we took him to VCA South Pasadena for emergency care they knew right away it was because of the medication. They explained how the medication is typically for dogs with arthritis and is notoriously known to cause this side effect. They were surprised they didnt recommend anything else or at least a lesser dosage. He had to stay in the hospital overnight to be closely monitored. When I called Veterinary Healthcare Center to go over everything that has happened, they simply explained to me that every medication has side effects. It was belittling to say the least -- of course I am aware medication has side effects, but the problem here was they did not take the time to disclose any of the potential side effects to us so that we can make an informed decision whether or not to administer this medication. They didnt warn us appropriately and we were utterly horrified to say the least when our dog was suddenly losing pools of blood. They refused to offer any monetary compensation for the emergency medical bills. They offered some credit for the practice, but what kind of pet parent would bring their baby back after such an experience. I wish there was an apology of some sort acknowledging that they didnt review what I should have been aware of or at least acknowledge their negligence on administering an inappropriate dosage for a dog like mine, but there wasnt. I will never be bringing my dog here again.

Review №96

2018-01-20 06:44:06

Numerous fantastic experiences here. It may take a second to get in from time to time, but youll be seen and treated fairly. From spay and neuter to general check ups to surgery weve only had the staff treat our cat and dogs with kindness and care. Forever thankful for how awesome theyve been.

Review №97

2022-08-09 14:16:01

I have been coming here for over 18years all my pets receive treatment here, awesome vet, staff and Doctor Beltran loves his patients and their owners always gives you full details on care, wonderful place for your fur babies. Highly recommend.

Review №98

2020-01-31 11:41:42

I cannot rave enough about Dr. Beltran and his staff of veterinary technicians. They genuinely love animals and it shows. I moved recently and am willing to drive an extra 20 minutes just to get my pet care from them. They don’t try to up-sell you unnecessary procedures and medications. They are thorough in their exams and most importantly treat your furry family member like their own.

Review №99

2022-12-06 20:58:09

This place is amazing and so is the staff. Last week we had to find a place at the last minute to board cat & the staff were great in calming me down. My Cat is normally the nervous type in a different places, but the staff treated him right.

Review №100

2022-01-08 20:49:24

I travel more than 25 miles because I trust Dr Beltrán and Dr Odama. Their expertise and most of all their sincere devotion to healing our beloved pets. The staff goes above and beyond as well- very professional, knowledgeable and courteous.

Review №101

2019-10-14 07:17:36

Staff and doctors very attentive. The place is clean and theres different wait areas outside and inside I suppose it depends on you or your pets preference. We were seen on time. My two dogs got shots and one of them had a ear infection that was treated $446. Also they did a very good job trimming their nails. I dont like their parking lot, its too small and crowded to get in/out.

Review №102

2017-01-07 02:35:34

The staff are super nice and friendly. Im glad I took my Bella here. Thank you.

Review №103

2022-02-13 03:43:11

Dr. Robert Odama is the best veterinary in my opinion. He really cares for all pets. He radiates happiness when hes examining my dogs. Two days ago he cleaned Dominos (my dog) teeth and he removed some tumors, laser a few others. I am impressed with his dedication, love and compassion towards animals.

Review №104

2023-11-19 09:13:13

Dr. Robert Odama, big thumbs up. Hes very professional, and great with followup. He followed up with phone calls even though he couldnt reach me on my cell phone on the first try. Last month, I took in an older feral kitty for a checkup in preparation for neutering. This friendly ginger kitty came inside the house during the recent rains and just never left. On the day of the castration procedure, Dr. Odama called to discuss his findings pre-surgery and post-surgery...turned out my new furry buddy had more going on with him, cracked teeth, internal parasites... and FIV. We discussed the next steps, and the doc took a lot of time patiently explaining how to manage these conditions so my new furbaby could live a lovely perhaps even long life. Dr. Odama was assuring, gave great instructions and advice, and was persistent in following up pre-and-post surgery...Dr. Robert Odama...kind, professional, friendly, with upbeat energy that makes a stressful visit, less anxious...and oh -- hes compassionate with humans too. THANK YOU Dr. Odama, and tech Chris, and the front office for helping my problem kitty get healthy!!!

Review №105

2016-11-18 06:34:46

There arent enough words to describe how great Dr. Odama and Dr. Beltran are! I have been going to Veterinary Healthcare Center for over 10 years and never have I had a complaint. Both Doctors have helped me numerous times with doggie emergencies. They are both very kind and really love what they do which makes each visit enjoyable. The staff is also very kind and has always been able to help me with setting up appointments and taking care of my dogs. I will continue to use this Vet and recommend them to all my friends in the area.

Review №106

2022-01-12 01:43:14

I’ve been coming to this clinic for 14 years. This time around it was for my little girl’s spaying surgery. The staff is always friendly and reliable but what I love is that they understand pet parents and treat these little ones as the family members that they are.

Review №107

2022-03-22 15:10:58

This place is disorganized. They are clearly too busy for the amount of patients they have acquired. I booked a dental based on the VET telling me to do it, then a random vet tech calls me a week later saying they cannot do the dental without a blood test. Why the VET didnt tell me this is beyond me, he was the one that ordered the dental. Then I get the blood test a week prior to the dental. Then on the day of the dental the vet tech says I now need vaccinations on my dog. Why is this not all told to me at the time of the initial diagnosis to get a dental? Plus the receptionist is an older rude lady who has child like responses when you show frustration as a customer. I will not be going back here ever.

Review №108

2019-06-13 17:51:41

We have been taking our dogs and other pets to Dr. Beltran and Dr. Odama for over 30 yearsAnd have found them to be loving, kind, and gentle souls with the utmost love and knowledge of animals. A while back our beloved Yorkie became very Ill Dr. Beltran, worked day and night in an effort to save him and he improved for a bit then took a turn for the worse. He was in constant contact.with us up until.nearly midnight one evening when he reported.there was nothing more that could be done and we had to put him down. We will never forget his kindness and bedside manner diring.the process. I would.recommend them to anyone and everyone.We love you and your staff for.always being to kind and loving to us and our furry family members and.for always treating us as if we were family♥️

Review №109

2020-08-19 17:56:06

Great staff and the fur docs are cautious not to over charge you for the fur babies. They operate semi curbside. During this pandemic and they take good care of your fur babies while you wait outside or in a car. Overall i found my new vet service and Will be happy to return.

Review №110

2021-10-14 18:40:58

Hands down on professionalism and friendliness. My puppy and I feel so welcome. The vet, nurse, and staff are working so hard. This place is always busy. Please be patient when calling them. You possibly be placed on hold for 5 to 20+ minutes (when you go there, youll see why). Make appointment for non-emergency wayyyyy early!You have to call the front desk when you get there, and wait in the car. They will then call you right back when its your turn to go in.I guess this is their procedures since the Covid-19.Mask is required.

Review №111

2017-11-25 15:28:12

These doctors and the staff are incredibly hard working. I have nothing but great things to say about doctors who work more than 12 hours a day to make sure everyone’s taken care of (even drop ins) and THEN make follow up calls well into the night.There was a review about getting unwanted email. I had to check to see if they even sent me any (my first thought was to wonder whether I actually got any), and the only ones I got were helpful appointment reminders every year, which I’m sure a quick conversation would have fixed. The staff are very helpful and accommodating, and would move mountains to help.

Review №112

2020-09-28 01:33:29

The absolute best place to go, 100%. Ive known Dr. Beltran since my elementary school days in the Kideract program. I admired how great of a person he was then and I still do today. There arent enough people like him as he is genuinely one of the most kindhearted individuals alive. My pug has constant health issues and I only trust bringing her here.He isnt the only amazing Dr. working there. The other vets are all top-of-the-line, especially dr. Palmeri. When emergencies come up, and Im unable to see Dr. Beltran, Im always trying to see Palmeri. Hes incredibly knowledgable and breaks things down in a very simplistic way that doesnt make me feel like Im dumb. He also answers a lot of my questions and makes sure everything is taken care of, even things that she wasnt originally there for.With Covid19, its been a little difficult adapting to the way things have changed (particularly with walk-ins and the lack of available appointments), but the receptionists and technicians all do an exemplary job at maintaining safe protocols. Cant recommend this place enough.Thank you guys for being so amazing.

Review №113

2022-03-10 23:45:05

This place used to be really great now the doctors hardly there I understand hes a great doctor and he has a lot to do but the help he has is hardly help at all. They up sold us for saying that a mass on one of my dogs foot was supposed to be cancerous according to them selling us on worry I knew it wasnt but my mother had bought into it hook line and sinker. So we agree to pay for the outgoing lab test even though they said they couldnt see anything in the home test so obviously they were going to want to send it out which is natural in that case so I had agreed even though I knew it wasnt cancerous because I know my dog and the dog never shown any sign of personality change or pain but the doctor had already done the verbal damage and upsold my mother so we went ahead and paid for the outgoing lab test only for them to push us aside and leave us with worry and not even return the call with the results of the test we call back and ask for the results and they keep spending us around seeing the doctors out that he is at surgery and they dont have a doctor available to relay the results. This again was never a problem back in the day before a covid ever since covid this place is gone down such a steep hill. I know the ladies do their best and I know not all of them or as lacking as they are meant to look like but its not that hard to pick up a phone and relay some news, especially when the tab is already been paid. They could laugh on the way to the bank but leave us with the worry that they gave.

Review №114

2023-07-29 21:32:36

I’ve been a client for 15 years. As far as I’m concerned, VHC is the gold standard of veterinary care. They are compassionate and professional.

Review №115

2019-03-13 05:34:02

I have brought my dog here since we got her. Have always had great doctor visits. Issues, checkups, and vaccinations. All the doctors there show so much love for our dog.It feels great to see the doctors and nurse show care and respect for our dog. Great center and waiting room.

Review №116

2017-12-15 17:07:42

Been taking my cat(s) here for a few years now. They are definitely priced higher than my previous vet, but their service is impeccable. Dr. Beltran was the vet I was first assigned to, but have since switched to Dr. Lam (absolutely nothing against Dr. Beltran). Dr. Lam is wonderful, patient, and current on latest studies and research.

Review №117

2018-10-10 04:03:56

I have used Dr Beltran for over 20 years with all of my dogs, his whole team is great! My current dog has recently seen Dr Odama too. I drive from Mission Viejo because their prices are fair & hes gentle & kind to my pets & I TRUST his opinion with any treatment needed. I highly recommend

Review №118

2023-01-06 02:59:36

I went there on New Years Eve. They took my kitten and checked her. She had a fever and gave her antibiotics and eye medicine. Thank God they were open. Great service and very professional.

Review №119

2020-08-20 03:35:56

Drs. are great. Techs are great. However usually waiting a long time on phone.(20 mins) I needed to get an antibiotic for a recurring problem, Staff said they would pass message to Dr. Never received a call back. Called the next day and they didn’t know what I was talking about. Passed the message again and waited. Nothing! I just feel like they want you to make an appointment and pay for visit. Not too thrilled.

Review №120

2022-09-25 22:12:28

I took my girl Rabbit Snow ball to get her teeth get trim, they did a great job I was so happy, she came out not scared like nothing. I love the place well recommended!!!

Review №121

2014-09-09 16:26:22

Dr. Beltran & Dr. Odama are the best. Yes, you will wait a little longer than expected, but these two men know what they are doing. Weve been taking all our pets for the past 10 years to them. My family members also. Dont waste your money on other vets for wrong diagnostics when you can come here and get the right one.The Staff is awesome too!

Review №122

2017-04-25 02:31:23

Love this place, my husband and I adopted from the North Central animal shelter and were given a voucher for a Vet exam. The Vet was great, super sweet, explained all the medications we had to give our new puppy (hes blind and had a eye infection). Staff was friendly and the clinic was clean and spacious. There is a small parking lot but plenty of street parking. The exam was $50 and 3 meds for $80.

Review №123

2023-12-04 13:13:01

Theyre very nice they work fast and they love your pet.

Review №124

2022-02-14 06:10:07

Ive been bringing my pets to Dr. Beltran for 20 years. Hes the pet whisperer! Cant imagine having pets without his care. Hes truly genuine and the best!

Review №125

2021-05-05 20:02:59

I’m so glad we found VHC Dr. Osaka is awesome he shows compassion for your pet and loves what he does. That’s the kind of vet you need in your pet’s life. Thank you so much for saving our Sampson life and giving him the attention and care he so needed. We can’t thank you enough! Sampson says Thank you thank you thank you for believing in him and giving him another chance at life. And last but not least the staff is amazing and caring. Thank you!

Review №126

2021-01-12 20:20:39

I was tempted to leave only 2 stars, but this center has great vets that take good care of our animals. I really like these Vets and it is the reason I keep bringing my pets here for care. Unfortunately, it is the service staff that fails. I do not mean the ones who assist the vet in caring for the animals, but the ones manning the phones, dealing with people when they first arrive, and so one. Yes they can be pleasant and polite. Let give you an example, since Covid, if you call it is like calling Dominos. They put you on hold they never ask why you are calling they just put you on hold. This is frustrating at the best of times, but when you are on site to check in for your appointment sitting on hold for 15 minutes can make you late for the appointment and you will have to wait even longer. Since Covid, the waiting room is closed and you wait in the parking lot. Once you check in, they will come to the door and take your pet while you return to your car and wait. So being put on hold to wait before you can even check in is not right. It does not take long to check someone in.When you are trying to get test results, because they did not call as promised, it is even more annoying. Here is another example, when you take your pet in for blood work or other tests, they tell you they will call you with your pets test results. They do not. Three times I have taken a pet and I had to call them because they did not call me. And when I am waiting to find out what is wrong with one of the animals this can be intolerable. It is one thing when it is a routine check, but when the animal is sick or acting unusual it increases the worry and stress. I have a cat who is 18 years old. we took him for some tests because is urinating all over the house. As this can be the result of a serious health issue in old cats we needed to find out what is going on. Once again, they did not call with the result and when I called in, I was put on hold for over 15 minutes. Very frustrating!I know this a bit of a rant, but when your business is serving others you need to focus on the service end. When it get this bad, people start looking for new Vet.

Review №127

2020-04-10 23:11:26

Its quarantine and they are still AMAZING!! THOROUGH AND EXCEPTIONAL!!! I CANNOT SAY THIS ENOUGH! I Live in Santa ana which is 40 mins away/ 35 miles away! I drive all the way up here so my cat can get the best examination!I love love Dr. Beltran and Dr. Palmeri! They take their time explaining everything to you! And if you forget to ask a questions during the exam, theyll be happy to answer the question on the phone with you !! I am Obsess with this place!! OBSESS!I am so confident when I take my cat here because I know he will be in the best hands. ❤💗Thank you to all the doctors and reps that work here!! Your patients and professionalism and eager to educate us - Fur Parents make me wanna cry! Im so happy to have finally found a Vet Clinic that is (frankly) probably better than my health car service! Lol.

Review №128

2017-12-09 01:57:02

Nice place nice staff. Great doc or vet any how the only thing was that for the first time been there. It wasnt very well. I. Had to put my dog hunter his a husky a year old he. Got hit by a car. And he didnt even stop. He just keep going like with out anyremors that is. Just the kind of people well

Review №129

2014-03-05 03:50:51

Great experience. Very sympathetic, sincere and caring. Well be returning although we live in the IE. Pricing and service was excellent! Our dog was diagnosed with an enlarged Blatter. Family vet Ontario veterinarian wanted to charge us $400.00 to do the ultrasound in order to make an accurate diagnosis. I researched other vets outside of our area and found this vet. Who was significantly cheaper. I was dumfounded and so disappointed with family vet with the significance in price. This was our family vet for over 17 years. As you can guess we will not be returning! Dr. Beltran waited for us to arrive to exam our dog, which was past working hours. Cant praise Dr. Beltran and his staff enough.

Review №130

2022-06-21 00:39:17

Unfortunately I never got to speak to a person. I was put on hold twice today. Called at 10am and was told to please hold which I did for 10 min, i never got a response. (I figured okay maybe they are busy, it’s Monday morning ). Then i called again, same day at 5:30pm and was told to please hold again and waited another 10 minutes before I hung up!! I will take my business elsewhere. Best of luck to this Healthcare center.

Review №131

2022-02-04 03:06:18

My German Shepherd was diagnosed with kidney infection. Dr. Palmeri was really patient with me and offered me a lot of expert medical advise. With his help, my German Shepherd pulled through. I highly recommend Dr. Palmeri, hes an awesome vet.

Review №132

2014-09-17 20:36:19

Dr. Beltran and Dr.Odama are the best ever! They care about your pets and they are extremely knowledgeable and know their line of business. I would recommend this company to everyone they are so accommodating and treat our dogs with care! Our entire family has been going to Veterinary Healthcare Center for 15 years!

Review №133

2024-02-25 01:01:19

If you have an appointment they make you wait a Extra hour.

Review №134

2018-07-27 20:50:31

I had a terrible experience with Dr. Beltran who misdiagnosed and failed to properly treat my dog. This ultimately led to my beloved dogs passing.In an emergency visit, Dr. Beltran insisted the cause of his seizures was rat poison. We insisted this was not the case, but he pressed on. My dog was medicated to try to stop the seizures and I was told to call back a few hours later to check progress. When I called back, I was told that my dog was doing much better.When I spoke to Beltran later that evening, he said my dog was not well and would have to stay overnight. VHC is not a 24 hr. facility, so it concerned me that my dog would not have continuous care. I expressed my concern, and Dr. Beltran said we could reevaluate at 9pm, after-hours. The office was crowded after-hours and I was called to a room after an hour and a half wait. The tech said she would bring my dog to the room, but after another half hour she came back and said Dr. Beltran needed to talk to me first. I presume this half hour delay was to give Dr. Beltran an opportunity to examine my dog which he likely had not done in several hours as noted below. Beltran walked in, said the seizures had been nonstop, still insisted he had ingested rat poison, and said it would be best to take him to critical care to see if they can keep him alive for you. Those were his exact words. He said he could give my dog more medicine for the seizures as we made our way to critical care. I asked him if it would be dangerous or too much since he had previously stated to me that he had been given a lot of medication throughout the day. Beltran agreed and said thats true, we dont want to overdo it.I received a copy of the medical chart to take to critical care. There were no notes from 5pm until the time I left (approx. 11pm). Thats 6 hours where there is no record of Dr. Beltran or anyone having checked on my dog to record any observations.At critical care, the new vet evaluated my pet and the chart provided. She did not agree with Beltrans assessment (no rat poison). Further testing was needed to determine the cause of the seizures, but following a chest x-ray they discovered my dog had developed aspiration pneumonia. He was unable to recover from the pneumonia which prevented them from being able to proceed with further testing for the seizures. My beloved best friend passed away the following day, while still in critical care. I believe that this devastating experience could have been made different at several points along the way and that a recommendation for earlier intervention, compassion, and a more thorough initial examination could have saved my babys life.This experience left me with so many questions:- If the seizures had been nonstop, why was I told he was much better earlier in the day?- If there was no improvement, why was a transfer to a critical care facility not recommended hours earlier?- Why did Dr. Beltran allow my dog to decline to the point of seeing if someone else could keep him alive for me?- I was adamant that my dog had not ingested rat poison while Dr. Beltran insisted throughout that he had. Did his refusal to consider other possibilities result in my dog not getting appropriate care and medication?- Why did I have to voice my concerns about a possible overdose of medication and VHC not having continuous care available? Had I not asked, would they have just loaded him up with more medication, kept him overnight, and left him there to possibly die unattended?- Why was there no record on my dogs chart for 6 hours? Did his complications result from having been neglected for such a long period of time?It seems to me that this was a case beyond Dr. Beltrans knowledge, experience, and/or capacity at this facility. I would have appreciated his honesty early on so that I could have evaluated all other options for care within the first few hours. While VHC is probably fine for routine care, I would advise anyone in need of specialty or emergency care for their pets to seek help elsewhere.

Review №135

2023-07-14 02:01:21

Dr. David Beltran. Was very helpful. And Respectful with my Baby Squirrel. I Appreciate him. Thank you. for being with Squirrel. 🙏

Review №136

2019-09-03 07:10:02

Affordable vet care for my 2 vivacious dogs. All the staff are friendly & great with my dogs. Big shaded patio in waiting area was nice. I suggest to call and book an appt because wait times for walk ins can be hours long!

Review №137

2018-03-14 13:16:44

Dr. Beltran is one of the best vets in LA ! His team really care for you and your pets. If it were not for them my Midget would not be here today!*if you are slammed with a large pet bill and need assistance - they will work with you*their goal is to make your pet healthy again -

Review №138

2020-09-11 05:31:12

Dr Beltran can always figure what is wrong with my dig and fixes her up. His staff is awesome! So polite and helpful even when my old dog is grumpy.

Review №139

2017-03-10 05:10:53

The visit took a total of 2.5 hours most of which consisted of us waiting to be seen by the vet. The vet was super nice Ill give him that but this place rips you off like no other. I went in for a rabies shot for my dog and came out with a $380 bill. The vet suggested that I get some lab work for him since hes an old dog, he should have said btw it is going to cost you $200. I love my dog but I have bills to pay and parents to help out. Ziggy did not need a blood panel. Dogs get old thats a fact. He is not in pain and I felt like I was not informed properly in order to make my decision. I love my dog and I think this place takes advantage of our love for our pets. Ask questions thats all I suggest and if you dont want to wait long, try Park Community Animal Hospital on Rosemead, I never wait long and I never over pay.

Review №140

2019-11-06 19:11:55

Really great place. We have had our cats treated by both Dr Odama and Dr Palmeri and they were both outstanding. Very sweet, attentive, caring and professional. Parking can be difficult with their tiny lot, but its worth struggling with for the care that is given

Review №141

2023-03-10 04:10:33

THEY HAVE EXTENDED HOURS, THEIR VETERINARIANS, VET. TECHS. AND ALL STAFF ARE CARING, KIND AND EMPATHETIC. THEY ARE REASONABLE WITH THEIR PRICING, AND HAVE THE MEANS TO TAKE CARE OF YOUR PET & HAVE PRESCRIPTIONS ON HAND FOR YOUR PET. THEY HAVE A LARGE RECEIVING AREA AND AVAILABLE PARKING.

Review №142

2022-10-05 05:11:13

Just took one of my dogs to see Dr. Beltran for his vaccine boosters and as always got the best care. For the past 20 yearsVeterinary Healthcare Center has been the one and only. Thanks

Review №143

2021-03-15 20:19:32

We drove over an hour and a half to have Dr Beltran see our dog. Totally worth the drive because Dr. Beltran really cares and it shows. My dog is already feeling better

Review №144

2017-01-04 20:10:24

Dr Beltran and his staff are wonderful. Unfortunately, with the change in Vets, they have cut hours which is one of the reasons I came to them. The wait even with an appt can be very long. Pricing is a little on the high side but a very nice facility.

Review №145

2020-05-28 02:59:59

I LOVE LOVE LOVE Veterinary Healthcare Center. They have always taken great care of my fur baby from day 1. They dont just see you & forget you, for example my babys Dr. called to do a follow up @ 12am (MIDNIGHT) cuz my cat has not been feeling good & was in 5 days prior. The Doctor worked all day, he could have just called the next day to do the follow up but thats not the kind of VET they are.THAT IS A 10 out of 10GREAT VET & GREAT COUSTMER SERVICE

Review №146

2022-06-01 16:04:41

I wouldn’t refer anyone 100%Dissatisfied. Ok it’s a busy day my Precious cat 🐈 the only one I’llUnderstanding after asking then we wait hours to be turned away not good my cat was Very sick congestedI sat there 4 hrs just for them to tell me they can’t see him until maybe the next day.

Review №147

2022-01-21 02:59:03

We have been coming here for 15yrs, Dr. Beltran and Dr. Odama, Dr. Lam, Dr. Trujillo, Dr. Palmenari are very compasionate with our dog and trear us like family. We are very appreciative that they have attended to our dogs health!

Review №148

2017-12-29 21:34:43

This place is the best. Wonderful staff. And my pets doctor David m, us awesome. One thing I loved is it is So super clean and doesnt smell bad. They even offer water in a dispenser.

Review №149

2018-08-18 01:47:00

My original Vet was closed. Thought I give THIS one a try because its good to have back up. Walk-in.. Was told the wait is one hour because there was some one ahead of me. 2 1/2 Hours later. There is still one person ahead of me. I was upset and walked out. WENT back to my original Vet. 8 people in front of me...but in 1 hour I was completely done.Cant depend on this place if my pets life was depending on it. I will never go back.

Review №150

2020-08-29 15:06:39

This is the best veterinary clinic/hospital. They are always busy but they always try to get you in quickly. The entire staff is always very helpful and pleasant. The vets take the time to answer your questions and concerns. The entire place is spotless clean. I would never go anywhere else.

Review №151

2021-09-17 02:26:34

Dr. Beltran was WONDERFUL and his staff is great too. All were very caring and sympathetic to Mrs. Harris and her dog Ella.

Review №152

2021-04-05 21:20:16

Best medical attention from the doctors to all of the staff... been coming here with my Lab for the past 12 years:)

Review №153

2022-11-16 03:46:45

Took my bunnie here, seems like a good place to bring your pets. The vet was nice and seems to love working with the animals. I do recommend this place

Review №154

2020-10-17 01:31:57

Dr. Vincent Palmeri is AMAZING, hes caring, conscientious and truly loves animals. This place is crazy busy, yet every staff member is friendly, caring and professional. If you need a veterinarian. This is the place to go!

Review №155

2018-03-06 17:59:15

Dr. Beltran is amazing. Great with dogs and their owners. Have been bringing my pets here for over a decade and always recommend him to all my friends.

Review №156

2019-03-27 03:05:17

Friendly staffs, but its over crowded...As what Ive been told by the front desk that I need to wait for 2-3 hour time to see the vet on duty as of a walk-in! Even though I didnt see theres more than 4 customers...I took off as not only me myself but also my doggy not gonna b able to wait for sooo long!! I hope its worth the wait prior to my dog to be treated?

Review №157

2024-04-14 17:45:59

Great doctors, great pet care,

Review №158

2021-04-13 02:30:03

Dr. Beltran is the best. He really cares for our pets. We travel from the valley just to have him care for our pets. He is highly recommended.

Review №159

2018-02-26 18:03:11

This is the only place Ive ever brought my dog. From his vaccinations as a pup to his recent surgery. Great facility and great staff. They truly care about our animals. Highly recommended.

Review №160

2020-07-16 18:01:43

This veterinary healthcare center is one of the best facilities in the area. The staff is very empathetic and kind. The facilty is super clean and the Doctor is one if the kindest and most knowledgeable vets weve come across.I would recommend this facility for anyone looking for a good Vet.

Review №161

2015-06-11 13:11:31

Its worth our drive from marina del rey. We only bring our dogs to see Dr. Beltran and Dr. Odama. The wait varies...they do get busy and its only because they take the time to really take care of our babies imo. We are always explained thoroughly what the pups need, whats wrong worth them, etc. Weve even boarded our pups here. We chose to board here as it gives us more of a piece of mind. Now that we got a new pup we will need to make the drive over a little more, but we really do it for the service we get.

Review №162

2020-09-19 17:40:21

Weve been bringing our babies here for 2 years. During the pandemic, the visits are not as pleasant due to the changes made to keep patrons safe. Nevertheless, we are safe and healthy.

Review №163

2020-04-28 13:40:06

Dr Beltran is very thoughtful and takes the time to thoroughly review treatment plans with you. Clean facility. Very friendly staff. Highly recommend!

Review №164

2018-06-28 06:54:36

Very long wait. We had an appointment at 9pm and they still made is wait. The doctor did not see us until 10:15pm. After the check up and the refill of pills we did not finish until 11 pm. Too long of a wait for okay service.

Review №165

2021-07-18 20:34:21

Dr. Beltran acts caring and charges every penny he can for that fake caring. They make you wait forever even when they are not busy. They charge for everything and are expensive.

Review №166

2024-03-20 04:34:33

Fantastic place, great doctors...

Review №167

2016-11-29 16:13:31

I have taken my dogs here, and nothing but great service, customer service, nice people all around. Dr. BOYLE IS GREAT. Her and her team helped us out alot, both dogs are in good shape. Thank you soooooo much.

Review №168

2018-04-12 02:50:56

I went to here first time I felt workers were friendly. But today I called it the speaker was rudely I’m sure my phone was working but she didn’t answer me and pretends not to heard FOUR TIMES!!! It’s losing my time and health about my cat. I didn’t get the answer yet, she said walk in tomorrow and put the phone down OMG Im not finished my name and address are all WRONG I want they to fix it.NOW I’M NOT SURE ITS A GOOD HOSPITAL FOR MY CAT

Review №169

2018-06-09 20:08:45

I took my doggie since she was a puppy, everyone is very friendly and helpful. Ive called to ask questions and have always gotten help. Theyve changed their hours but its also a great place if you have an emergency.

Review №170

2022-07-14 07:07:24

Amazing experience awesome doctors that care about their patients and you can tell they love animals the assistants are easy to talk to and they explain everything I would recommend this vet to anybody I know thank you for taking care of my boy Raiden ⚡️

Review №171

2018-03-20 05:31:58

Dr. Beltran was great with my 15 year old shitzu mix. He was caring and thourogh. She was doing great a couple days later. So thankful for his help!

Review №172

2023-05-18 03:24:08

I found this hospital over a year ago and decided to stick with them since then. Their price is very reasonable and the staff is friendly.

Review №173

2022-10-12 03:39:13

Exceptional care from Dr Beltran and staff. Wonderful to have a vet who genuinely cares for your pet and loves what,hw does!

Review №174

2021-05-11 22:59:09

Good competent vets that can diagnose and treat your pet accurately. Blood test and urine results the same day. Can hospitalize pets on spot. Lots of charges but necessary to treat pet.

Review №175

2020-09-30 19:42:29

This place is HORRIBLE. They give you an appointment yet you wont get seen until over an hour later. The staff spends more time talking to each other, putting incoming calls on hold for more than 20 minutes at a time and running to the ice cream truck parked outside than tending to the patients. After the long wait you can expect mediocre service. If i could give this place 0 stars I would.

Review №176

2022-09-25 21:16:09

I grew up volunteering here ..Dr Beltran is a good guy n has always been there for my animals I trust him 100%

Review №177

2022-12-15 05:48:19

Service is excellent, I cant ask anything more, the employee are very friendly and very nice and caring with the pets, I recommend this place a lot.Thank you to zll the staff..

Review №178

2024-03-18 19:53:42

I always bring my dogs here and they do great work and are always helpful.

Review №179

2023-04-07 16:59:03

Clean,great staff. Super small parking lot. Street parking on a very busy street, loved the staff though.

Review №180

2021-09-25 20:13:17

The most expensive vet services I’ve ever heard of. I was once in BH to visit the vet and the initial consult was $50. I can’t believe how expensive this place is. I’ve seen many vets with my dog and nobody was able to find the problem. If this vet would I’d be ok to pay so much but it’s not guaranteed.

Review №181

2022-06-07 21:19:00

A+.... take care of your pets here....Friendly staff

Review №182

2021-10-04 20:59:32

The set up for this office and where to park is a bit confusing but the staff and doctors are great! It takes some time to get a consultation here but the appointment us prompt and they keep you informed.

Review №183

2022-07-11 17:03:24

This place certainly went down hill! Some of the front staff is rude and the prices went up. 110$ for a consultation even if it’s not your first time, and a 3 hour wait time too!

Review №184

2017-07-10 23:59:05

Love this place! The staff is friendly and love animals. The service prices are not too much. Only low down even with apptt you still got to wait for abit to see vet.

Review №185

2018-04-29 01:48:38

Perfect balance of loving pet care and sensible fiscal decision making. Ive even been sent home with a $0 bill when Im being an overly cautious doggie mom. I adore this place!

Review №186

2019-11-05 23:23:35

I love this. The wait can be long but the staff and doctors go above and beyond. Thank you for saving my cat. Definitely taking my other pets to them.

Review №187

2022-04-26 23:39:44

The dr is super nice he help me with a kitten i found under my house employees r friendly and place is so clean..

Review №188

2015-04-21 15:54:34

Dr. Odama & Dr. Beltran are excellent, compassionate, honest and very knowledgable Vets! They have treated and helped our cats & dogs in our family for years! Thank you!

Review №189

2023-05-17 18:17:00

Will Mo Longer Go there Only One Doctor That is not Good 👎🏻I Have a Emergency For my Dog and they said the Wait will be 3-4 Hours or not because they only have one Doctor, That is 😞 Sad !

Review №190

2023-06-09 13:54:29

I have been going to this clinic for over 12 years and they offer the best service.

Review №191

2020-10-18 02:22:05

The staff is amazing I couldnt go in with my pet but she came out far less stressed then she has with other vets

Review №192

2021-04-05 22:52:44

The only thing they know how to do here is put you on hold. The two times Ive been here they were good but Ive not been able to go back because they are always to busy and leave you on hold. Finding a new place

Review №193

2024-06-15 16:23:38

Caring and wonderful staff.

Review №194

2022-07-20 02:06:15

Great service, but waited over 4 hours for a walk-in appointment. Its a little pricey but customer service is good.

Review №195

2017-06-14 16:55:13

Always a good visit for my canine. Walk in waits are particularly long (hrs). It would be more pleasant if they cut it down to an hour, at most.

Review №196

2022-04-28 21:46:37

Friendly staff, made me and my dog feel very comfortable. Their prices are very affordable.

Review №197

2022-10-02 21:15:01

This place has changed dramatically since Dr. Beltran sold it. Prices are very high, office staff is really unprofessional and all of the previous staff has left.

Review №198

2023-03-18 17:17:28

They are so professional and I love the way they’re taking care of my pet Sophie

Review №199

2022-07-29 02:23:49

Very friendly staff and the doctor was awesome. Your pet will be taking care here.