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Phone: +1 323-292-8665
Site: https://victra.com/stores/ca-los...
Opening hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–8 PM
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Total reviews rating 4.4

199 Reviews for Verizon 2024:

Review №1

2024-06-23 02:02:49

The clerk was very knowledgeable about ensuring that I would be totally satisfied. She walked me through everything I might need, and gave me her assurance that everything was taken care of. Excellent experience.

Review №2

2024-05-31 23:13:36

Jules was great! She worked like a boss handing multiple customers at once, even with a nationwide service shut down. Her understanding of the business is superb. I def recommend her.

Review №3

2024-04-27 23:49:00

I went in to purchase a new phone. The last of assisted me was extremely professional and supported me through this transaction. I am so very grateful. She was pleasant, respectful and most of knowledgeable. She answered all my questions and she took time with me, never rushing the purchase. Thank you! Leonard

Review №4

2024-06-24 22:19:28

Denisse was literally the best. Give that girl a raise. Make her CEO.Upgrading my phone turned into a 6 hour ordeal and she was so sweet, helpful, and patient with me the whole time. She deserves the world!!!!

Review №5

2024-05-11 02:44:33

Best experience I’ve ever had at Verizon, or really any wireless retail store. Miss Jewel helped me and she needs a raise - not only is she personable and helpful, when it was opening and before other staff got there, she not only helped me, she was able to help multiple customers who came in frustrated and each left happy - and she did it so fast! Please give her kudos or recognition because I live farther away from here and this is now my home store!

Review №6

2024-04-20 15:12:56

Bought a new phone are the Verizon store at Crenshaw Plaza. Jesus was very.helpful,, patient and knowledgeable. They had just what I needed.

Review №7

2024-03-02 15:27:14

I forgot the ladies name who helped me, but she was excellent at her job. Very knowledgeable and helpful with a great attitude.

Review №8

2023-06-10 21:53:20

Ive been here twice this past week and the service is so slow. Ive waited over 30 mins and left both times without being seen or even spoken to. At least a hello, be with you as soon as I can, would be nice. Ill visit a different store and hope that the workers are a bit more motivated.

Review №9

2023-07-16 02:32:32

Joel is amazing…he made the usual hassle of upgrading so easy and painless, was so lovely (to at least 3 other customers besides me while I was there), and went above and beyond to make the experience a pleasant one. Give Joel a raise…he’s a gem of a human!

Review №10

2023-06-22 03:42:10

Stopped by this location with lots of questions about options for family plans, switching providers, and home internet. There I was met by Rachel, an exceptionally kind and patient employee who walked me through all the information I needed to know. This was easily the best experience I have ever had at a cell phone store. Great customer service.