Verizon in Panorama City
Categories
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Cell phone store
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Telephone company
Location on the map
Panorama City, Los Angeles County, California, US
Phone: +1 800-880-1077
Site: https://verizon.com/stores/d...
Edit info
Site: https://verizon.com/stores/d...
Opening hours
- Monday:Closed
- Tuesday:10 AM–7 PM
- Wednesday:10 AM–7 PM
- Thursday:10 AM–7 PM
- Friday:10 AM–7 PM
- Saturday:10 AM–7 PM
- Sunday:9 AM–5 PM
Total reviews rating 3.5
179 Reviews for Verizon 2024:
Review №1
2024-04-07 23:06:43POOR CUSTOMER SERVICE!Last Friday, we called Verizon to return our router and Sean said to go to this nearest Verizon Corporate store which was FAR from our home.We went there today and after a LONG wait, we were told that we have to go to a UPS store to return it. Sadly, there was a UPS store NEAR our home. UPS scanned the return label barcode and we were done in LESS than a minute!When we got home, we had NO internet as the Verizon store employee disconnected it according to the nice Representative who assisted us.
Review №2
2024-05-05 22:50:31First time getting verizon and not impressed. Especially from this location employee Nicole really rude since i walked in the store. I asked to talk to someone else since it looked like.she didnt wanna be there. Manager came and was more helpful and friendly and answer my questions I had with my bill.
Review №3
2022-06-13 19:22:35I place a order with Verizon over the phone for store pick up, and i never thought it was going to be a mess but when i went into the store the customer service everyone at the store give was SPECTACULAR nothing less than AMAZING even though I was there for hrs they did everything in their power to help me and follow up after to make sure everything was ok. I will definitely recommend this place their customer service is Amazing ❤️.
Review №4
2024-06-11 16:02:34I went to make a return and everything was smooth and easy.
Review №5
2023-12-16 18:27:10Horrible customer service. Security guard looked like hes hungover. Very unprofessional and staff just stare at you instead of being welcoming
Review №6
2024-02-02 19:38:19Can’t get a hold of this place whatsoever do business at any other location
Review №7
2024-05-15 17:35:49Rude staff not the first time
Review №8
2023-10-23 23:53:25By far the worst customer service i have experienced buying a phone. I felt like i was at the DMV. They just dont care, its that simple.
Review №9
2020-08-05 23:41:13Never had an issue with any associate at this store. Always the nicest and most personable staff than any others I’ve been to. I’m never there longer than 20 minutes. Security is friendly and efficient as well. This is a kickass crew at this location.
Review №10
2022-11-30 00:25:19Stop wasting peoples time!!!! people who work here with mad faces walking around not helpful at all, i came 2 times they could do a thing and forced me to wait 2 hours!!!! will never go to that store ! the guy in the front acting like he is paying our bills and we owe him