Presentation on Map Reviews Nearby

Verizon in Perris

4.5 (181) 1820 N Perris Blvd Ste 20, Perris, CA 92571, United States

Categories

Cell phone store
Internet service provider
Telecommunications service provider

Location on the map

Perris, Riverside County, California, US

Phone: +1 951-210-7980
Site: https://victra.com/stores/ca-per...

Opening hours

Monday:9 AM–8 PM
Tuesday:9 AM–8 PM
Wednesday:9 AM–8 PM
Thursday:9 AM–9 PM
Friday:9 AM–7 PM
Saturday:9 AM–9 PM
Sunday:10 AM–8 PM

Edit info

Total reviews rating 4.5

181 Reviews for Verizon 2024:

Review №1

2024-06-12 03:08:31

My S21 Ultra got wet last week (6/5/24) I took in my very old S8 Plus, Hugo was very professional and knowledgeable, helped me get my old phone running until my newer phone dried out. Shout out to Hugo for his help and generosity with his time! I recommend this store to anyone needing a brand new cell phone or if you have a small issue with your current phone or service. Dont wet your Samsung devices guys unless you have a waterproof case!!! 🤯💯 The S21 dried out but it took a week and it wasnt damaged but it this could have been catastrophic and it was only 14 seconds underwater. ✅🫣🤗

Review №2

2024-04-09 15:02:25

We were helped by Hugo. He was very professional, thorough and transparent with all the information. He helped us get out off our plans at a different service to join Verizon. Above all, he was very patient throughout the process which we appreciated. Thank you for the service Hugo!

Review №3

2024-02-12 00:16:24

Damaris is what great customer service is all about. She is super helpful and friendly.Thank you so much for going above and beyond!

Review №4

2024-02-13 19:57:18

Exceptional service. Rene did everything possible to get the best deal for me and me and make the experience of purchasing new devices as painless as possible. Rene was very knowledgeable of every product and deal.

Review №5

2023-09-08 07:35:50

Wow! Love the service here every time! They really give you the red carpet experience! From start to finish the manager Eddie really made sure to go above and beyond for all my needs! Super friendly, helpful and extremely knowledgeable. Always recommending friends and family to this location. I gladly make the 25 min drive to come to this store! Thank you Eddie as always for your superb experience

Review №6

2024-02-06 20:24:07

Eddie was professional, a mistake was made by a rep but he was quick to fix it. He stayed in touch and was communicative the whole time and assured me everything would be resolved as it was.

Review №7

2023-12-06 17:22:54

Early morning can be slow due to the number of representatives that are working but, once I was helped Michael did an excellent job and was very patient with us and our questions.

Review №8

2023-12-13 20:53:26

Went in to pay a bill and got me in and out quickly! Very friendly and helpful staff as well. Thank you again

Review №9

2023-07-12 04:53:23

If you come here, ask for Michael - he goes above and beyond for you. He was very friendly and very professional in helping me with my service. I had a very complex situation, and it was like a walk in the park for him. HE TOOK CARE OF EVERYTHING. He knew exactly what to do, offered, and explained all choices available, I left home very satisfied and relieved.- Thanks Michael!

Review №10

2023-10-17 18:16:46

I placed an order for the iPhone 15 pro and it was going to be shipped to this store. I never got a text, email or nothing else to let me know the phone was ready for pick up. The order was placed on 10/13/2023 and I kept on checking my email for any updates. On Tuesday morning I see an email stating my order got canceled because I never picked up the phone but how am I going to pick it up if they never notify me. I called Verizon and they advised me the store should have notified me once the phone was ready for pick up. Don’t use this store if your going to pick up a phone you purchase

Review №11

2023-05-13 20:21:56

Michael was the best! Helped me get a new phone and watch at very low monthly cost and pretty much beat every other phone company I went to for a quote with the promotions they had. Was very insightful with all the products he showed me and helped me narrow down my options. I wouldnt recommend anyone else but him! 5 stars every time. Thanks Mike.

Review №12

2023-05-08 22:27:08

Michael C. took real good care of me. He walked me through the whole process and was patient with me since I was tired. He was very insight and made sure I was shown all my options and helped me to make the best decision for my purchase. Thank you Michael I appreciate all the effort.

Review №13

2023-05-28 18:53:43

If you are in the market to start new with Verizon or just want to add a line to your existing Verizon account like we did, this is the store for you. I normally dont look forward to going into the stores; however, this all changed yesterday when we went into this store and met Yahayra. She immediately welcomed us in and asked how she could assist us. She was super friendly and professional. She listened and seemed to know intuitively exactly what we needed. She was knowledgeable on different types of phones and that was very helpful in deciding which phone to purchase. We left feeling satisfied and will definitely return to this store for our future needs! If youre in the area, I strongly recommend going to this store and if shes available, ask for Yahayra. You wont be disappointed.

Review №14

2022-09-25 01:39:03

As soon as I entered, I was welcomed. Eddie, the manager was very helpful and his customer service exceeded my expectations. He took the time to explain and activated my new phone very fast! Thank you for all of your hard work!

Review №15

2023-01-25 22:59:36

Michael was very helpful and was able to get me a great deal on my new device! Highly recommend him, he should be a manager. Even helped me transfer all my data from my old phone to my new one and set up my new watch. Thank you Michael.

Review №16

2022-02-13 03:02:27

At first when I entered I wasnt greeted. I know the store can get busy but its important to always greet a client when they come in. Was finally acknowledged after about 8 minutes. The gentleman that greeted me was nice and gave me an estimated time. Without an appt it wasnt that long of a wait which I am grateful for. I lucked out and happened to get the store Manger Eddie. Helped me out with all the questions I had and with ordering the phones I wanted. Only improvement I would say is to be attentive to those waiting. Thanks again Eddie.

Review №17

2023-04-25 03:22:02

I was greeted by several staff members when I walked in. All were busy with a customer and I was next. Eddie was working with 2 customers and asked what I needed help with, he helped me really quick and checked me out.

Review №18

2022-11-06 00:42:47

Malik was such an awesome rep! He got us in and out in such a timely manner, and made our visit to the store super pleasant. If you go to this store for sure ask for him!

Review №19

2023-09-25 21:53:29

After the sold me a screen protector for $80 and told me it has life time warranty the wanted to charge me another $17 to replace the broken screen protector “which has life time warranty” I also bought a new case for almost the same amount of money and the case started falling apart the told me the are going to send me the same exact case again,I dealt with this location 2 times and every time I ended up filing a complaint against them don’t be fooled by the nice comments they are acting like a group of scammers.

Review №20

2022-11-06 05:42:58

Awesome Yahayara Munoz provided excellent customer service. She was very thorough in presenting different phone options, very knowledgeable and attentive. Yahayara was patient and understanding she is a great asset to Verizon. I was very impressed with the ability she had in making my visit a pleasant experience. Great job and keep up the good job.

Review №21

2022-10-13 01:17:21

Great experience today with Malik. He was very friendly, helpful, and efficient. My husband and I got in and out quickly and were satisfied with the service we received.

Review №22

2022-09-25 03:19:46

Nelson was awesome I came in right before closing and he made sure to get me switched over. Came back Sunday night late again (10min nefore closing)and Nelson again with his colleague were awesome!!! They were able to add another line in the nick of time!! I believe hes a manager if not he should be!!!

Review №23

2023-07-27 22:24:44

My experience was great I wanted something more expensive but Malik helped me save money with a better deal

Review №24

2021-05-20 18:10:05

This place is under new management. The manager Eddie is by far the best manager Ive ever had to deal with. Went above and beyond to make my experience be the most easy and quickest experience ever. Eddie is knowledgeable, has excellent leadership skills and is honest with a strong work ethic. I recommend this place to all my friends and family! Come here if you want to be treated excellent and taken care of for all your Verizon needs(: thank you Eddie!

Review №25

2023-07-21 21:02:00

I normally don’t care to give reviews but i must do so in this caseDo not go here unless you want shady businessI bought phone on line with store pick up and these employees decided to take it upon themselves to add services to my planBringing my bill up an extra 100Luckily i caught it and called customer services

Review №26

2022-02-16 23:46:12

Jose was outstanding, there was just a misunderstanding with someone else but I was at fault I should have went to this store and contacted them directly. I’m thankful the General Manager was calm and collective and explained to me what I needed to know. Thank you guys for your great service.

Review №27

2023-10-21 01:50:35

I bought a phone plan with a total price of $80 thinking it was a great deal and somehow I am now paying 140 a month.

Review №28

2021-01-16 23:56:51

I have been going into this store for many years and since the last 2 years I have been disappointed. It has taken me 2 years to get my account fixed. Today 1/16/21 was the day that I felt that my issue is being taken care of. I worked with the store manager Eddie and he provided 5-star customer service.

Review №29

2021-06-15 23:00:41

Sefe went beyond my expectation. At first I was kind of debating about going into the store because of their reviews but it was nothing like I expected. She was very professional and she helped me with her recommendations about what phone I needed. It definitely was an awesome experience. I recommend this store Specially Sefe! Great customer service you rock!

Review №30

2024-02-11 04:06:35

Thank you for your help and helpful service.

Review №31

2021-01-11 04:42:57

I’ve been a long time Verizon customer and the reason why is because of the customer service. I recently moved to Perris from Anaheim and I love that I can always count on the exceptional customer service.Today I came to upgrade my phone and I was greeted and helped by Nelson. He was knowledgeable, helpful and made the entire experience very easy for me. He exceeded my expectations and I look forward to making this store my home store.

Review №32

2023-11-11 22:27:38

Michael was very helpful, and made my experience easy.

Review №33

2021-10-10 19:55:22

Eddy B is super nice and helpful. He honestly does go all the way with his customers. If you go to this store make sure to request him, you won’t regret it.

Review №34

2023-05-11 02:17:03

Eddie helped us out so much with billing issues. Definitely coming back again for any help in the future

Review №35

2016-08-21 02:42:30

These guys are awesome. It did take a while but Seferina helped us with everything we needed. I have been encouraging my friends to come here because they help you with every thing you need without being pushy and they treated me with care and respect. I went to the one in Riverside and felt like a number instead of a person and it was the complete opposite here! Thank you again!

Review №36

2023-07-28 19:22:13

I went in to see about buying a friend a new phone. I waited over 20 minutes to get some service. Both associates were busy so I left.

Review №37

2022-01-24 19:54:27

This store has a good vibe to it! All of them are helpful and take your time helping you. I was helped by Nelson and Eddie, they explained in detail and I had a great experience.

Review №38

2023-05-06 23:21:18

Jaime, was very personal helpful with us today would definitely recommend him whenever you go

Review №39

2021-01-12 05:54:58

This place is a joke!Alejandro, a sales rep and Daniel the store manager will do anything for a sale.Beware: there is no such thing as a $60 Loyalty Plan like I was told. Also, BEWARE the sales list this store goes by is normally filled out with pen or pencil therefore, not valid with VERIZON.I recommend shopping at a AUTHORIZED VERIZON STORE to avoid false information.I have been a customer for over 10 years and this store has been by far the worst experience!I gave it one star only because it wouldnt let me post. Two thumbs down!!!!

Review №40

2023-07-19 22:23:42

Giovani was extremely helpful. He showed me every option I had and explained everything very well. What great customer service!

Review №41

2022-08-27 05:19:21

Went in Friday night and I was helped by yahayra. She’s super nice and helped me with everything I needed! I really recommend you guys going and asking for her!

Review №42

2020-02-19 03:44:45

Went back after 5 months of not receiving my $200 credit. After explaining my frustration angrily, he took my complaint like a champ and saw it threw. I was able to get my full credit and felt bad and apologized but it did take 5 months soo he still gets a 4 star.

Review №43

2021-01-06 04:33:30

He was awesome and took his time he was off the clock and still helping us highly recommend him as a sales associate excellent customer service explained everything very satisfied

Review №44

2022-09-15 19:49:55

Horrible experience with this location first of all they are un knowledgeable second the manager victor is worse they do fraud here specially on business acct. Be very carefull go to a corporate store not these knuckle heads that are a retail center fyi🙌

Review №45

2020-11-11 00:29:27

Beware of this store!!!!!! I would give no stars if it was an option. I was completely taken advantage of at this location.I was helped by three different employees during my transaction Daniel, Stephany, and Nelson. My phone was broken and i needed to get a new one- in order to leave the store with a new phone i had to upgrade. I picked out the SE. Stephany helped me with the majority of the transaction her and Nelson both assured me that i would be getting a case and shield for free for my new phone as they called it customer satisfaction. Low and behold i was charged for all items and then some. My receipt reflected my financed amount, case, shield, HUM device for vehicle, set up and go fee X2, and power bank.ISSUE ONE:GUESS WHAT- Hum device was not compatible with my vehicle and they never asked what car i had, they said this item is a promotion and is completely free. WRONG- item costed $100 and item added a line $10 a month, they charged me $40 activation fee, and set up and go fee when they did nothing for this item. When i returned the item i was charged $27 restocking fee!!ISSUE TWO:I was charged $65 for a piece of glass to protect my phones screen which was promised to be free. I was also charged $45 for the phone case when i was told i would not be paying for these items. They never even told me the price of the items because they were supposed to be FREE!!!ISSUE THREE:They charged me $29.99 for a power bank to charge my phone. Guess what- i was never received the item nor was spoken to about it!!!Every employee there is crooked- treat others the way you wish to be treated! I was completely taken advantage of and i dont appreciate it! When i called the store manager Daniel to make things right he continued to lie through his teeth claiming the subtotal of my bill is a deposit!!! When i asked him to explain further because that makes no sense- a deposit is something you get back, and i was not getting anything back! He just continued to repeat himself and would not explain anything in detail. He was telling me anything he could to get me off the phone!! After adding every charge by hand i paid mucho money out of pocket when i should have left that store only paying $78 plus my financed amount. Stay away! Go to a real Verizon store they would never treat their customers with such disrespect. Luckily i called customer service and opened a claim on this store. The real Verizon has your back they helped me fix and adjust the bill correctly.

Review №46

2020-12-29 20:23:24

Wow. I wish I would have read the reviews before visiting this store location. I too was also taken advantage of by false promotion promises as well as upcoming Bill charges which are way higher than what I was promised. I can now no longer afford my service because I was promised that my bill was going to be $200 a month. My bill is now at $350 a month. I was also told that I would be receiving $200 credit per line which was also false information. After contacting Verizon corporate office they informed me that since I went to this retailer and not a Verizon corporate store there was nothing they can do. So I went ahead and reported this location to the better business bureau. After many failed attempts of trying to resolve this issue with store manager Stephanie nothing has been solved. They lie just to get a sale and now we are the ones stuck with a super high bill which nobody could afford. Away from this location please. Also tried contacting vitra corporate offices well they were very unhelpful and unable to resolve this issue as well. all they do is lie here just so that they can get commission please take your business elsewhere you wont regret it. Owner should contact me. I cant get help from anyone!

Review №47

2019-09-22 19:51:02

Jasmine was great and set us up quickly with what we wanted and needed. Very friendly and personable. I would and will recommend her to my friends, family, and coworkers.

Review №48

2019-08-29 00:49:02

I had a great experience working with Jesus.He was knowledgeable and friendly.He made the whole process (which I was dreading) very enjoyable.I will recommend this store to everyone!

Review №49

2022-09-20 22:49:00

Malik and Eddie were very helpful. They were very nice and well informed. Made my trip to Verizon awesome! Thanks again.

Review №50

2021-09-05 06:22:47

Felt welcomed by everyone when we walked into the store. Ivan & Eddie were very friendly & helpful with my exchange, thank you!

Review №51

2017-11-13 22:41:06

It was a boring place. The customer service people was not greeting the customer as they walk through the door. They were with another customer but did not take a moment to greet like 3 customer coming through the door. If they were to greet the three new customer walking in the door then what Ill make more cells but because they do not read this customer they just walk in look around and left.

Review №52

2023-02-01 06:04:42

I arrived in front of store and called because I cant walk. Someone came out and I told them the problem with my phone and he fixed it right then. I asked him why it does that and he didnt really know why but he showed me what to do if it happens again which so far it hasnt. Thanks verizon

Review №53

2021-03-25 20:03:07

Started 3 new lines and opted for in-store pickup for our iPhones. Called to ensure that the order was received and that they had the 3 phones in their inventory. The guy on the phone said they had my order. Drove 40 mins only to be told by the girl at the counter that my order was cancelled because they didnt have one of the phones in their inventory. I told her I spoke with the gentleman who confirmed they had it, and her response was Oh, hes new, he didnt know. Gee thanks. Btw, our Verizon account still doesnt say that the order was cancelled, so that tells me that this store doesnt have proper inventory.

Review №54

2022-12-13 06:16:49

Customer service was excellent, so nice and patient, and very knowledgeable about products and informative.

Review №55

2019-09-02 23:36:08

The Assistant Manager, Jesus, was so very helpful and patient, I came quite upset because of my phone issues and bill he took me over every detail with great patience. If you Visit ASK for him he’s wonderful.

Review №56

2020-10-14 05:14:22

Got 4 new lines and new phones. People are nice, but Phones didn’t work when we left, first bill is insanely high. What did we do??? Going back in for the 3rd time tomorrow to see if we can get the 4th phone working correctly. Might revise this review...maybe. So disappointed.

Review №57

2023-05-26 22:26:10

Malik was very helpful and straight to the point. I appreciate the great service

Review №58

2023-10-11 01:20:30

Employees very helpful they know what theyre doing...

Review №59

2023-01-13 20:20:27

Eddie and Michael are friendly and knowledgeable. They made everything easy and relatively quick.

Review №60

2023-05-06 01:31:36

Very helpful staff was in and out very rapid. Very knowledgeable about new products.

Review №61

2022-12-27 21:27:55

It was a delightful experience! I received excellent customer service, above and beyond!!! Malik was a true ambassador!!!

Review №62

2022-12-05 03:09:29

The sales person was beyond helpful and professional his name is Jaime,I will refer him to everyone

Review №63

2018-09-07 18:13:03

Do Not and I repeat, DO NOT GET HELPED BY ISAIAH, IT WILL LEAD TO NOTHING BUT HEADACHES. GO FOR BRYAN INSTEAD!Okay, so my husband and I came in to buy the new Note 9s. We got the bogo...buy one get one free. Isaiah is the one that helped us on 9/3/2018. He was just awful, we were in there for about 4 hours. He seemed like he was brand new, which he isnt. Coulda easily fooled me with that one. We started off the process, paid off my husbands old phone, and then midway through the process he tells us oh, we dont have any of the blue ones in stock. Well that meant for the time being we settled for the pink, since the process had already begun. He stated we could just have them order the blue ones and then come back and exchange them. Well little did we know that too would be a whole ridiculous mess. Before we left the store we were going to be trading in my husbands note 8, (which for the amount we were going to receive for the phone, it would have covered the charges in store) well that plan went out the door. He couldnt figure out how to do the process, so instead he said yhe systems were down, we would have to pay in store and come back the next day to trade in my husbands phone...just more money out of pocket and more time wasted. So we come back in 9/5/2018, we go to trade in my husbands phone, and Isaiah finally places the order on our phones...we think everything is fine here. (Its not) We come back in 9/6/2018 FINALLY!! we get someone that knows what he is doing, Bryan helps us. He lets us know Isaiah ordered the phones wrong,that if we exhanged them with the way they were ordered, we would lose our Bogo. He told us that we were going to have to wait longer due to needing to reorder them, but instead Bryan managed to find away around that. (Thank God, I can honestly say I felt everything inside me getting hot with anger when I heard that Isaiah screwed that up too) We got our phones, with way better service than what we had with Isaiah. The only complaint we had (which has nothing to do with Bryan..HE WAS GREAT!!) The new blue note 9 my husband received was scratched...Bryan did help by reordering it again. So we gotta go back next tuesday. More time wasted...oh joy...but at least we will be with Bryan, so it will go smoothly. Management needs to train Isaiah more. I feel sorry for any of the customers that get serviced by him. Bryan however, is absolutely amazing!

Review №64

2023-02-17 22:14:12

Juan was very helpful and professional. He explained the different options for me & answered my questions.

Review №65

2015-07-14 02:09:36

Walked in to add a line on my account. There were three employees and only one customer. As I walked in and stood there for a couple minutes they didnt make an effort to greet me or even acknowledged I was there. One of them was attending the customer the other two seemed to be picking at the computer. Really?!! The most easiest and simplest things you can do is greet someone in any business, if you cant even do that you can expect what kind of service they will give you. Go to the one by Winco

Review №66

2021-11-22 20:32:42

Eddy B was very helpful and restored all my personal stuff on my phone. I would highly recommend him to any one who might need assistance with the phone

Review №67

2024-03-29 02:02:39

Very helpful an fast

Review №68

2021-10-11 21:19:58

Eddy B was super helpful, he will help you with everything you need! He exceeds expectations, definitely coming back to him.

Review №69

2016-06-19 19:24:51

AARON Brontein was my salesman when I purchased my Galaxy Note 5 on June 10. He was so personable and intelligent!! He listened carefully when I described what I wanted in a mobile phone. Most of all, he was so very patient with me and answered all of my questions without any hesitation. My husband and I were amazed at his knowledge about the products Verizon has. We had a wonderful shopping experience with Aaron as our salesman!!Scarlett and Ron Franks

Review №70

2020-08-20 17:02:02

⚠️DO NOT GO HERE! They lie to you and when u see how much the BILL is and try to return it they try to sweet talk you not to return the stuff and they try to scare you by saying you have to pay a restocking fee. Take your business somewhere else⚠️ ALSO Beware of the manager Dennis/Daniel his the one with all the Tattoos on him.

Review №71

2019-10-23 22:28:43

Very happy with the customer service that was provided to me. Will definitely be coming back and recommending everyone to come see javier! Ty once again

Review №72

2022-01-24 19:50:39

Nelson was very nice and helpful. I ask slot of questions and he was patient. Good at his job

Review №73

2023-01-09 05:20:57

They help me turn on my phone again after Walmart mess it up and it didn’t take a long time like Walmart did I got a new phone to in less then 30 minutes

Review №74

2020-01-09 17:41:31

Javier is one of the best customer service reps they have. He is very knowledgeable about current deals and does his best to give you the best deal possible.

Review №75

2023-05-16 18:47:14

Was charged for a tablet when employee told it was free as part of some promotion they had. Never trust these folks.

Review №76

2019-03-06 05:38:25

03-05-2019: I came back to the store one week ago and Seferina gave me very good customer attention 🤗👍.Thumb up for Seferina!!!!! 😃👍I had a very wonderful attention by Miss Dulce, they really have a very good quality on customer services. Thank you very much for you help!! :)

Review №77

2021-11-11 20:32:50

Eddy B is very helpful and patient with me and my wife I will definitely recommend him too all my friends that need a new phone or plan

Review №78

2021-10-09 20:54:49

Eddy B was very helpful, kind, and polite he helped with all my problems. He should get a raise.

Review №79

2019-06-11 04:16:43

Staff always very attentive and helpful. I had been a Sprint customer for 27 years..switched and havent regretted the switch to this day. Excellent service and customer care.

Review №80

2017-07-19 23:33:35

Man I dont why but this store has always made it easy since mánager Mario has took cover this store from other location. Love coming here. Workers are wonderful.

Review №81

2016-05-20 19:21:58

Love this store. Used to go to Menifee and Moreno Valley for Purchases but now this store has won me over. Transferred all my information with no question. I always have that problem when getting a new phone.

Review №82

2020-08-20 17:27:12

I agree with Norma below! This is by far the WORST Verizon experience I have ever had. They lied to me and told me that they were giving me a free phone device and I now that I have my bill in front of me I see I’m making payments on the device. They will do anything for a sale. I’m in disgust with this store.Go to a Verizon store and don’t waste your time with this authorized retailer.

Review №83

2021-03-07 01:11:06

Serefina was very helpful over the phone and she made sure we were taken care of when we went to her location. Great service.

Review №84

2018-08-17 17:58:48

Bryan was very efficient! He was very nice and transferred all my info from my old phone to my new phone in a matter of minutes! Very down to earth guy

Review №85

2022-11-25 16:18:58

They lie to you about everything and they are completely dishonest with their work because that worker said its 5g but turned out only 4g lte....

Review №86

2019-07-04 06:16:53

Excellent staff, both times that I have been there two different people helped me out, strongly recommend getting your mobile service done here.

Review №87

2023-05-14 04:31:46

Very helpful and explained everything with my account and what was offered.

Review №88

2022-07-18 23:00:04

The help I got I would have to be family every one from the person who attend me who forgot his name sorry to the manager there I came with a problem and they didnt just gave me a solution but even an upgrade thanks

Review №89

2022-07-18 19:31:30

What they dont tell you in this store is that they arent direct with Verizon and charge you doble for the service and the guy that helped me didnt know what he was doing very disappointed Im not recommend this place. 😡

Review №90

2021-11-06 21:43:09

EddyB was PERFECT he answered all my questions and was very patient with me I recommend him at all times

Review №91

2021-07-25 23:17:21

Service was fine but new phone was not in stock. Had to wait for it to arrive . And do a second trip to store for pick up...

Review №92

2023-12-10 00:13:41

Was a nice & professional experience

Review №93

2016-05-16 16:47:04

Great experience, the people they have working there are solid and Mario the manager does a great job.

Review №94

2022-10-29 19:33:28

They was really helpful kind and perfect thank you once again

Review №95

2022-12-16 03:20:17

Great customer service. Nelson was a great help.

Review №96

2021-02-11 01:18:54

Great customer service I went here after having a hard time with menifee store

Review №97

2018-12-06 19:21:38

Like always Bryan helped me with my phone and account and just like every time I go in, he does it with a smile on his face. I dont go to anyone else since my family met him

Review №98

2022-09-13 11:35:33

We recently visited this Verizon to support our community of Perris and they was awesome very professional clean and very friendly atmosphere.

Review №99

2018-06-10 03:25:24

A to go place for sure, you will leave satisfied and happy everytime. The service is great always.

Review №100

2021-09-18 18:16:38

Eddy was very very helpful! More importantly he was extremely Professional!

Review №101

2022-11-22 18:56:35

The managers at this place are the best, very knowledgeable and helpful

Review №102

2020-01-10 21:46:27

These guys are a non professional joke. Wont go back there I shop at an AUTHORIZED VERIZON STORE

Review №103

2020-01-19 19:44:44

I had a GREAT experience where they answered all my questions and more. Would recommend this Verizon location to anyone.

Review №104

2021-02-25 05:15:21

Good customer service. They try to help you out in every way possible.

Review №105

2017-07-15 17:26:12

Wow. What an incredible store. Help my husband and I with setting everything on our phones. Love the new Hum.

Review №106

2022-08-21 20:21:47

Very helpful. Answered all my questions. Helped to set up my phone

Review №107

2023-05-02 04:44:26

Thank you Malik for your wonderful service!

Review №108

2022-01-24 18:17:47

Eddy B was super helpful!! Highly recommend him!

Review №109

2018-07-17 14:32:44

Super rude EVERY time we come in and I cant understand why they always seem to have only one person working. Switched to MetroPCS and my bill is a third of what Verizon charged.

Review №110

2018-10-03 21:30:43

It’s a really bad service they said something different from what I get they charge me more than 200.00 and I trying to cancel was a struggle Don’t go with them they’re so bad.I just lost my money and more.

Review №111

2019-10-17 03:31:18

What I like about the Verizon help I received plus if the gentleman did not know a certain question that I asked he did not mind going and finding out I appreciate that not giving me false information he went to find out and that meant a lot to me😃😃

Review №112

2020-08-20 15:07:23

BEWARE this place is a joke do not come here these guys would do anything to rip you off especially the manager Daniel I will never come here again trying to rip off people saying that the iPads are free and then I get a skyrocket bill thumbs down to the Verizon store.

Review №113

2024-04-19 23:01:17

Amazing help

Review №114

2018-07-10 22:44:48

I have been to plenty of Verizon stores but this store always has a smile. Mario and his staff always treat me well and wont go any where else.

Review №115

2021-07-18 02:21:32

Edward was very helpful. Service was quick and easy.

Review №116

2021-11-10 17:27:13

Eddy went up and beyond on a situation I was having his customer service is everything thank you

Review №117

2016-04-22 18:56:40

Emily is great..helped me transfer everything for me. Defiantly recommend

Review №118

2018-07-10 04:35:09

I come here every month to pay my bill and every month I see the same issue, 1 person working and a full house. Management seriously needs to pay attention to scheduling

Review №119

2019-10-31 21:57:41

Service was excellent Stephanie was extremely helpful beyond the Call of Duty!

Review №120

2022-10-07 23:43:00

Malik went above and beyond with his customer service.

Review №121

2023-01-17 06:11:50

Dallas had great customer service:)

Review №122

2023-08-29 04:22:58

Great customer service

Review №123

2022-08-18 22:30:00

Juan is the best Verizon rep I have ever worked with!

Review №124

2018-03-05 21:16:40

The worst experience in my life. I do not recommend that store.

Review №125

2016-02-18 01:44:34

Emily is wonderful & so helpful Ive never had better service in a Verizon store !!!

Review №126

2022-12-16 04:34:49

I love it I had a great experience!!

Review №127

2021-03-04 03:21:19

I always have the best experience at this store.

Review №128

2023-09-01 02:05:09

No real information! This place is bad!

Review №129

2021-01-11 04:32:52

Nelson was quick and helpful, great service overall.

Review №130

2023-05-11 03:22:48

Best experience very helpful

Review №131

2018-01-26 05:49:31

Everytime I go to pay my bill, I receive the best customer service from Verizon on Perris Blvd.

Review №132

2019-12-10 04:21:13

Fast and friendly. Great customer service

Review №133

2022-09-17 11:00:01

Juan was amazing super helpful.

Review №134

2017-09-21 19:57:09

Love this store, great service and patience.

Review №135

2020-12-31 02:41:32

Stephanie is cool my trip was fast and easy

Review №136

2018-12-27 00:25:41

Excellent customer service. Thank you

Review №137

2017-10-28 23:08:13

Bryan really helped me out, great person!

Review №138

2019-03-23 02:33:25

A++++++++ very noubale and HELPFUL best employees ever 👏👏👏👏👏

Review №139

2020-11-21 23:57:37

Very friendly and straight forward. ❤

Review №140

2023-02-10 21:44:59

Cool dude, great help

Review №141

2018-08-13 00:56:36

Brian gave us good service

Review №142

2021-02-13 21:12:17

Was setup well and given all the right info

Review №143

2017-11-22 20:17:52

Very helpful people there and very ladies

Review №144

2020-10-11 18:47:29

Bad very bad they try to sell everything for cash .

Review №145

2023-07-10 00:19:34

Amazing .

Review №146

2023-10-06 03:41:40

Helpful and patient

Review №147

2017-11-09 04:59:35

Good costumer service a professional

Review №148

2016-07-16 22:04:52

Great team, manager is awesome.

Review №149

2020-11-28 19:15:02

Sabrina was great and very helpful

Review №150

2018-08-10 02:06:55

I think Im going to change my Phone service

Review №151

2018-12-01 04:44:06

This place is such a ripoff do not go to Verizon

Review №152

2019-11-25 20:25:58

Terrible attitude and very un-helpful!

Review №153

2019-09-04 23:53:53

Very friendly and helpful

Review №154

2018-02-27 22:21:44

Great costumer service

Review №155

2019-05-15 22:11:31

Helpful & knowledgeable staff.

Review №156

2020-12-19 05:28:39

Really helpful and patient

Review №157

2016-04-21 20:09:31

Review №158

2015-10-06 21:22:47

Fast and helpful service

Review №159

2018-10-12 01:52:17

They couldnt help me

Review №160

2022-08-06 22:57:56

Great service

Review №161

2018-03-19 03:32:26

Not bad

Review №162

2022-11-10 02:22:03

Common…

Review №163

2018-10-25 21:41:41

Great store

Review №164

2022-06-16 18:18:10

Great

Review №165

2017-04-18 17:43:07

WORST VERIZON EVER!

Review №166

2020-12-31 21:17:21

Good people

Review №167

2018-08-04 17:12:38

No 👎

Review №168

2018-05-26 06:18:35

Cool salesmen

Review №169

2020-09-01 19:33:50

Limited capability

Review №170

2021-02-03 23:07:35

Review №171

2020-10-25 20:20:28

Review №172

2023-10-20 18:43:15

I took a friend who is just learning to use his phone and did not know his password. We went 10 minutes before they closed and the person who served us named Jovani treated us excellently, he was very attentive, very patient and helped my friend a lot.

Review №173

2016-10-22 20:32:39

I love this store.Mario has a lot of patience.Thank you

Review №174

2016-07-01 20:50:27

Page a lot but my Bill is low. The service is very good. If you recommended it

Review №175

2016-06-26 02:41:09

Recommended this store. Excellent people

Review №176

2020-05-12 18:16:10

Very friendly and the best prices

Review №177

2016-08-15 23:40:26

Recommend this store. Go with Mario or Seferina.

Review №178

2021-01-10 01:02:37

I received good service

Review №179

2022-05-11 21:35:40

Excellent care and service

Review №180

2019-04-09 02:53:51

Fast and effective.

Review №181

2019-05-30 17:42:21

The best company