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Phone: +1 213-788-5088
Site: https://victra.com/stores/ca-los...
Opening hours
  • Monday:9 AM–7 PM
  • Tuesday:9 AM–7 PM
  • Wednesday:9 AM–7 PM
  • Thursday:9 AM–8 PM
  • Friday:9 AM–8 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–6 PM
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Total reviews rating 3.4

118 Reviews for Verizon 2024:

Review №1

2024-06-09 23:53:18

Do not use this Verizon store / retailer. Mark was particularly unhelpful. He was completely disinterested in selling us a phone, and gave us excuses that were easy to disprove. As a long term Verizon customer of 21 years I will never come back to this store nor would I ever recommend any friends or family go to this store either.

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Review №2

2024-05-30 03:19:27

Wonderful service. Jarrett was exceptional. He set up my new phone and helped me connect the Bluetooth in my car. Very kind and patient.

Review №3

2024-02-03 00:43:58

This store is such a scam. I went this store to upgrade my phone. The Geo the sales person didn’t explain anything about setting up fees and he placed order for my new phone.After he placed my order, I asked him about any hidden fees that they will charge? and then he explained me that he is going to charge me around $150 for the setting up fee which is ridiculous.I asked him to cancel the order if he will charge me the ridiculous setting up fee. He just called somewhere to cancel the order but it still shipping to the store two days later and still show up on my account record. Please don’t go this store to waste your time. This is not the verizon direct store.

Review №4

2024-04-07 21:41:52

Geo was very helpful, professional, and knowledgeable. I had my phone stolen, and he was kind, compassionate, and patient with helping me find a solution.

Review №5

2024-04-20 23:12:09

We had a really helpful and knowledgeable rep pointing out a lot of savings in the Verizon package we can take advantage of.

Review №6

2024-06-27 20:44:41

They programed my phone name as Peter creamer when I bought a new phone. Haha soo funny.

Review №7

2023-11-25 23:04:29

Horrible service, terrible knowledge and honestly the biggest incentive to switch carriers. Not sure what her name was cause she refused to give it but right from when I walk in without a word utteted she was hostile and inappropriate. Must have been the worst day of her life cause the store was empty and she was playing on her phone. Still no excuse for being truly abysmal and mean.

Review №8

2024-03-17 03:46:10

GEO WAS AMAZING HE NEEDS TO BE PROMOTED HE WAS REALLY GREAT AND WAS WORKING VERY HARD AS HE WAS THE ONLY PERSON IN THE STORE

Review №9

2024-02-17 00:36:30

Geo was the best he was hands on and fast I was in and out within 20 mins with my new phone. Give geo a promotion

Review №10

2023-12-13 01:53:59

I just now walked into the Verizon store in Westwood to purchase 4 new iPhone 15 pro max phones for my family and the second I walked in the door was told to leave bc the guy working there closed for an hour to take a break. Guess I’ll take my business to the other Verizon store down the street.