VCA Advanced Veterinary Care Center in Lawndale

Review №1

2024-06-19 05:38:11

While this is not an easy review for me to write, I wanted to express that I am thankful for the services I received at this hospital. My family brought my dog to this hospital when he was in critical condition. Unfortunately, my dog was not able to make it. I appreciated that this hospital was considerate with their fees and of this situation. I felt that all the staff treated my family and me with empathy and understanding. In particular, I appreciated the help of Laverne. I would recommend this hospital for any person seeking care for their pet.

Review №2

2024-03-22 19:59:20

I would 100% return here. Although I grew up here I drove from the Bay Area with my kitty and I forgot his meds 🙀. This morning, I noticed he was uncomfy and had light pink pee. 😿 Thank God I did not go by some of the reviews because they are absolutely incredible here. They touched base with me and honest with all the pricing.I felt like crap for being a bad fur mom and they were very empathetic and took my kitty in right away. I canceled another appointment I had bcs it’s not like ordering fast food when you visit here. I knew I needed to give them info on my vet up north and background on my kitty so they could properly assess and treat him. They were kind enough to offer some delicious coffee at their coffee bar as I waited. It was very clean and welcoming. The staff was kind, professional and thorough at explaining my fur kids health and even anticipated my needs in case his meds I had my hubby UPS overnight did not arrive by today.Thank you 🙏🏼 for existing! Bagheera and I are forever grateful. 🥹 🌺☀️🌈🫶🏼💕

Review №3

2024-02-25 02:57:04

I took my cat to the emergency last night to VCA Advanced Veterinary Care Center in Hawthorne and was so grateful to the front desk Coral and the Technician Eun. The Tech was prompt in getting my cat checked because I was concerned that he got sick from a medication. And, Coral was so helpful that she even gave me tips on what to do when I give medication next time to my cat. Again, so grateful for them two and they were so kind. The service here was amazing that I would 100% come back if I ever need to bring my cat again.

Review №4

2021-01-03 19:18:57

Came here because no vets near my house would accept my pet without an appointment. I got here at 7:30am but my cat was admitted at 8am. As you arrive you must call the number they ask to be called to do the whole check in process. (Pet owners can not go inside due to COVID -19 prevention) The initial price of examination is $105 and then they will add the price of the test or process you and the vet decide to do base upon the examination. I was able to check out with my cat at 1:30pm and that is because I had to call to see if they were done with the treatment they said they would do. If not I think I could have stay more longer.The nurse with green hair was so nice and welcoming. The vet would call me after examination which would be about 9am and then we chose to do certain test. Then got called at 11 am to talk about the results and how we can go from there. The process was done in a very proper manner, just the fact that they took long to check me out but they were very professional. Also they nurses helping during the time I waited outside were always doing their best to keep with the COVID 19 prevention methods. Also every other hours a person would clean the doors and the outside. Now it’s been a few days after and my pet is well, I must say my best regards to the whole team who help my pet be good. Thank you all for your hard work.

Review №5

2024-01-31 14:04:09

This was my first time at this vet and the woman at the front desk named Coral was very kind and helpful. She explained everything and made paper work an easy process. My fur baby was taken in and she was assisted very fast. Very nice welcoming safe place with wonderful veterinarians ready to assist you and your pet. I definitely recommend coming here. Thank you for your help Coral we appreciate you so much! 🩷

Review №6

2024-05-04 14:05:37

Shame on you Dr Victoria Brown. I found three feral kitten and was going to pay $195. a piece just to get them checked out as they were not in great shape. I was told when I called at 6am that the doctor would see them. When I arrived I was told that I would need to wait to see the opening doctor and would have to wait hours. I asked if I could leave them and come back ( I would leave my cc) The doctor said I could leave and come back to get them for a fee of $1500.This VCA and this Vet is not about animal care, but about $$$$$$$$$$ .. Shame on you.

Review №7

2024-02-01 14:04:59

Coral B, the clerk lacks compassion and appears to be an extremely sadistic vile person. I had a pet emergency (an my pet ended up dying within an hour of arrival, as she probably had a neck fracture) and I will be honest, I could not afford my entire bill. I paid a portion, and obviously saddened by the fact that, I did not have the funds of possibly upwards of 12, 000, to do everything possible for any slim chance of survival for my pet. Here comes Coral, informing me that I needed to fill out a form (a promise to pay form) and that a financial person from their office will be calling to follow up on payment. Either way, despite any dispute with paying the bill, the fact is, Coral could have presented me the information with no attitude and callousness. The fact of the issue is, if I could not pay the bill and it ended up in collections, this is not her problem. Her delivery was cold, harsh, rude, condescending, lacked a tact on her part. Of course, at some point I got visibly upset and told her off. Then at that point, I was informed that my pet was passing and to come back to the unit. Coral smirked and appeared to laugh at this turn of events. What a rude, poor excuse for matter on this earth. I do not ACCEPT her negative, demonic energy and very swiftly transmuted it back to her. The very pain my cat felt at the end of her life, Coral will experience this. Wretched, unkind soul. Worthless human being.

Review №8

2021-11-27 16:52:25

We went to VCA a few weeks ago because our baby was not doing well. We knew something was terribly wrong, so we rushed him to VCA at 4:00 in the morning. When we got there, we had to call, and someone came to take him to be seen. Our baby had 109 fever and had a seizure. He, unfortunately, did not make it. It was such a sad time for my family and me. All the staff that was there was super kind, and you could tell they were sad as well. But the lady that really helped us was Coral. She was very sorry for our loss, and she didnt rush us to leave, and she just helped us get through this painful situation. Yes, the bill was over $1,000, but it included a lot of essential items, including the cremation and the beautiful urn. They even gave us a discount on some things which they did not have to do. It took about a week to receive the ashes, which we truly cherish.I guess my only negative issue would be calling them before you get in. We honestly had an emergency, and every minute counts. So I feel that the minutes it took to call and wait to be let in could’ve been used to help our baby boy Harlow.

Review №9

2024-02-17 08:05:06

Talk about a nightmare. DO NOT TAKE YOUR ANIMALS THERE. 5.hours awaiting a doctors comment on our dog which had suffered from poisoning and no Vet has seen her in those 5 hours. They took her.in and no one came to give us news or let.us know how shes doing. We ended up leaving at 1h30 am going to a CVs and treating.our dog ourselves. If the poisoning had been worse she would have died. The worst ever. Unbelievable that in 2024 in the US there isnt more.control.with vet centers. These are.living beings! WTH!

Review №10

2024-01-02 23:41:25

Took my 17 year old cat in without an appointment. He was ready. They took him right in. Every person that we were in contact with, phone and in person, showed so much respect and compassion. Had a rough weekend over holiday. Lots of emotions as I knew we had to go after holiday. I feel much better having gone to VCA than I think I would have felt going anywhere else. And that makes a huge difference for me. Thank you VCA.