Valvoline Instant Oil Change in North Hollywood

Review №1

2024-05-28 15:44:40

This morning I knew I needed to come in and get an oil change and remembered I pasted this Valvoline location on my way to something else the other day. I thought Id check it out this morning to see how they were since I looked at the previous reviews on Google.I must say I am thoroughly impressed with how well things went this morning. No wait, no issues and great service all around from the three lovely workers that were there this morning. I unfortunately didnt get their names, but I just want to say thank you to the lady and two gentlemen that helped out with my car.I can tell they value their job/customers very much and all of them were so attentive to each detail during this oil change. The oil change does come with some extra things that may be required for them to check, but they tell you about it first and ask if you would like it done. So there isnt any discrepancies on the bill at the end. Bonus, they helped me with a few other things I was needing to get done in my car extremely fast. When they said youll be out of there in 15 minutes that isnt a lie. I got there at 8ish and left at exactly 8:15am.I can say ill definitely be back again and again because they made my first time here and 10/10

Review №2

2024-05-07 21:07:47

I’ve been coming to this location for several years now. I bounced back-and-forth between two different Mercedes and this is the only spot I have found in all of Los Angeles with trustworthy staff very professional, very courteous, very clean and they pay attention to detail when they work on my car, particularly this location. This is my second or third time dealing with this one employee in particular and I’d like to give her a shout out, Isamer THANK YOU. it’s bc of people like you that I continue to give certain brands business. You’re a huge assistant Valvoline. Thank you also Kimberly !!

Review №3

2024-06-09 03:14:36

Quick Oil Change, topped off my coolant and reservoir. Recommended a tire rotation and that I change my cabin filters but I’m gonna have to save that for next time 😂 quality service, in and out shoutout my boy Oscar and the team Edward & Anthony. Much appreciated.

Review №4

2024-05-05 18:36:08

I needed a oil change for a German car they wanted $148.00 for a oil change 😲 wow if I had a driveway I could do for less then $30 . I was in van nuys getting a prescription filled had to wait saw a garage across the way walked over asked bout a oil change he $60 . Im like ok took car over they put it on lift as I watched mechanic showed me the filter . Cleaned the bottom of the engine . I was very impressed with service . Definitely big price difference for same service . So for those other quick lube and oil service not a big fan . Go to the small garages they appreciate your business more . And DONT try to up sell you $$..

Review №5

2024-03-30 16:40:02

Worst place to visit.On one hand, while they mean well, they always break something on my car before I leave.They broke my hood latch the last time I was there, and to be transparent I was given 50% off my next oil change, which is what brought me back to them for another visit.On my second visit back I noticed they made a note of damaging my hatch, so that was nice, but they chose to voluntarily alter the pressure of my tires as a “ courtesy”.After this, the low pressure system light came on and even after taking it back they refused to rectify the issue and claim responsibility instead, they said it’s a faulty sensor. The sensors were fine before my visit and now they don’t work anymore. Coincidence? No, they broke one or more of them because that’s what they do best.It’s frustrating always going to them and leaving with something damaged. My advice is - pay a little more, go a little further and have basic maintenance done elsewhere.

Review №6

2024-02-04 02:32:13

What a fantastic location. All of the people that work here are so professional. They work both swiftly and kindly. Showed up 30 minutes before closing and they all still had fantastic attitudes even though there were lines in each lane 3 cars deep.

Review №7

2021-07-20 18:44:40

I am revising the review below and adding stars as Valvoline has taken action to correct the damage. I have an appointment set up for a steam cleaning of the engine and new belts. As soon as the work is completed I shall update again.Hate to do this to a formerly trusted business, but I discovered they spilled a lot of oil under the hood July 2. Despite three phone calls from me--all Im asking is that they clean up the spill and fix whatever may be damaged from it--the manager and company have not yet done anything they said they would do. Given all this, I shall be reporting to every relevant site and agency.I checked off that their service is a poor value because of the foreseeable costs of cleaning the oil spill and the illness I feel from breathing the fumes. People make mistake, sure, but failure to address them is insult to injury.Very sad, because they have been reliable in the past. I still hope they will make good on taking care of me as promised, but my hopes are dimming with each passing day they do not.

Review №8

2024-02-17 20:19:00

I’ve been bringing my 2016 dodge challenger here for oil changes and after a visit, they did not put back my engine splash shield. Now I have to spend another $100 to replace this part. Thanks.

Review №9

2017-05-26 21:34:22

Took my 06 jeep commander 4.7L 4x4 for Oil change, they did great job on changing oil on my jeep, which my jeep previous owner used the Valvoline Oil fuilds to change oil every 3k or 4k miles.The reason why I gave 4 stars because their price is kinda of pricey but fast and best service, I paid $107 for oil change with check all fuilds, replace the air filters, replaced the drain plugs, the oil filter, and i picked new oil fuild maxlife red one with high mileage, that cost around $65 but on my recipet said 43$ for fuild and $22 for labor??? Mmmmm... they also check out other thing like windshield fuilds, check headlight and taillight, check and refill more coolant fuild into it, and check the tire air, as well i make them to make sure to check the tire pressure before they put air in the tires, and they need to check out the maximum sign before they put more fuilds into it that they dont overfilled it... overall. They are worth it to make sure your car everything check out before get back on road trip! does great job and nice and friendly employees!

Review №10

2024-01-30 22:14:52

Update 1-29-2024...I have always gone to Valvoline and been very happy with their service.I want to especially thank Josue and Trevor for being patient with me about a coupon today. They were both extremely helpful and, again, I am very happy with the service there.***Always good here! In and out quick and I can get on with my day.Thanks guys!