Presentation on Map Reviews Nearby

Vallejo DMV in Vallejo

4 (199) 200 Couch St, Vallejo, CA 94590, United States

Categories

Department of motor vehicles

Location on the map

Vallejo, Solano County, California, US

Phone: +1 800-777-0133
Site: https://dmv.ca.gov/portal/dmv

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4

199 Reviews for Vallejo DMV 2024:

Review №1

2024-05-21 22:17:18

First drivers test and was a bit nervous. Idk if my instructor was having a bad day or just talks like that but she walked up with an attitude. She was very snappy. She was like let me see ur papers and i was like sure there in the box right here and she was like whys it disorganized and i was like because i tossed them in here and they fell apart ig. Then she was like gimme these 3 papers and was just rude ash. I failed when i got to a light. I thought i ducked my head enough and thought it was green to turn left but she started freaking out saying what are u doing its red and i was like i thought it was green and she was like how old are u.. She made go back to dmv and said u did fine besides that error, handed me the papers and just walked off. I own the mistake and luckily it was a empty area with no cars but could work on attitudeEdit: im tall so thats why i say duck head

Review №2

2024-03-28 00:35:12

Remember when you used to go to the DMV and spend hours in line to get a good number and then hours waiting to be called? Remember when once you got called it felt like there could be no grumpier miserable person in the world? Well, that DMV no longer exists. I went looking to set up an appointment and discovered I could get in line before I even left the house. The system told me I was 5th in line. One mile and 8 minutes later I was finishing my transaction. Nice job Michelle for smiling and taking care of me.

Review №3

2024-04-09 04:02:42

I think most of the employees/staff do the best that they can. The atmosphere is much better than it was some years ago.

Review №4

2024-04-27 17:11:44

No much seating. They tell you to find a seat or wait outside so not good on a cold day. Friendly staff though

Review №5

2021-09-02 00:01:10

Actually no line, or a very short wait upon my visit. I recommend making an appointment and or going during the middle of the day.

Review №6

2024-01-31 05:01:25

Amazing team ! Engaged to help and solve your problem! For sure the best committed employees from all the DMV’s that I’ve been !

Review №7

2023-09-15 01:45:35

The woman at Window 1 was extremely nice and helpful. The young man at Window 1 taking pictures was especially polite. Another customer was upset about something and crying, and the woman and young man at Window 1 consoled her and helped her with her issue. Vallejo DMV has amazing people working there. Ive been there about 12 times and always a good, fast experience, with an appointment.

Review №8

2023-01-29 18:03:51

Surprisingly pleasant and fast! I needed to get a missing registration sticker. The person greeting customers was nice and provided the form I needed. The person helping me process it was really nice too. Though there were many customers that day, I was done in less than an hour. Thank you!

Review №9

2023-11-28 19:12:51

Went for real id. Did the online application ahead and uploaded my documents. Brought the code they gave me with my documents and was in and out in less than 30 mins with a computer system reboot. EXCELLENT SERVICE

Review №10

2023-09-20 23:15:11

I went to window number 3, got racist treatment from the staff there. I tried my best to be polite and courteous since I know DMV is a busy place and politeness goes a long way in moving things along, but the moment I went up to window 3, she was obviously intentionally rude to me. I missed out a few blanks on the form, and she pushed the form back to me with such rudeness and said “YOU NEED TO FILL THEM OUT” as if I’ve committed a crime, and when I am not sure about something and asked her a question, she made me feel as if I am annoying her. She is also leaving out essential information and instructions that should be explained to me such as “your new title will be mailed to my address” etc. the whole time her face was long and cold, I was left feeling confused and hurt.I thought she’s just having a bad day, and didn’t want to bother to leave a review, but to my surprise when I had to returned to the window because I forget something, I saw her with the next customer, her face all animated with joy as if she’s a totally different person, and the moment she saw me coming back to the window her face drew long and austere. Again, during my interaction with her I kept being polite and pleasant, saying thank you to her many times, I can’t think of any other reason that she had to behaved so rude to me than the fact that I am an Asian woman and somehow that makes me her enemy.All the other staffs I encountered there were very kind and helpful though.

Review №11

2023-08-02 14:03:23

The young lady and the chubby lady assigned in camera area are both rude. Unfriendly staff acting like they are superior. Need both of them to train or seminar how to be polite. Very far to the attitude of their Manager very polite and know how to please the clients.

Review №12

2023-08-28 20:44:32

Beware, this DMV encourages speeding to pass driving tests. If you are a safe, cautious driver, you will not pass here. The driving tester was rude and seemed to be looking to fail others before entering the vehicle. The test was less than 5 minutes and failed due to going a little slower under the speed limit. However, just a few days later passed Vacaville DMV with very good score.

Review №13

2023-06-03 01:01:03

The security is very rude !!! I got my ticket and was waiting sitting on the bench outside for 1 hour because the chairs inside were all taken and I have bad knee and I cant stand for a long time. When it was 5pm he (security) simply closed the door and didnt let me in, even though I showed him that I was already on the waiting list.

Review №14

2023-08-11 20:16:37

This DMV is efficient if you have an appointment! Bring cash because they charge a small fee if you use your card! Most staff not all are nice. I was in and out in about 30 minutes for a driver’s license renewal! An overall good DMV experience!

Review №15

2024-01-31 19:49:51

Still the best DMV to got to!!!! All the employees are a joy. They must be trying to delete the stigma attached yo going here because they are helpful, cheerful, knowledgable, and they just zip through any line. Bummed their systems were down and I had to finish the rest were I was going....Ventura. too close to LA!!!==//No wait. Employee that helped me just punched out all the paperwork I needed. She was awesome!!

Review №16

2024-04-13 15:36:35

Great Interaction from all of the Staff, Sercurity and Maintaince crew

Review №17

2023-05-24 20:20:56

The people here are very polite, efficient and to the point. I want to thank the guy on window 11 for being so polite and prompt. I failed my driving test twice at El Cerito and for my third test I decided to come here and passed! The lady who took my test today was so polite and nice to me. She made me feel comfortable and even gave me complement for my driving at the end! She handled everything with utter profesisonalism. Kudos to you people!

Review №18

2023-05-04 07:10:00

Horrible experience at this DMV when I went for my behind-the-wheel test.My friend and I were going to use the same car, my friend before me. He checked-in at the counter on time at 2:40 pm and then proceeded to wait in line for the actual test. The DMV was running late on the tests, by 30-40 minutes. I had a 3:20 pm appointment. I went inside at 3:10 pm to check-in. They asked for the registration of the vehicle. I explained my situation, and said that I will show the registration as soon as my friends test is over, and it shouldnt be a problem since we did not have consecutive slots (slots are 20 minutes long). They said theyll give me till 3:25 pm to show the documents even when my actual test will only be after 4 pm. I went in with the documents at 3:34 pm, and they turned me away. I tried reasoning with them, they wouldnt budge. I showed that its the last day of my learners permit, and that I am a student, and I drove an hour and half for coming to the DMV, spent money on renting a car, and that I am not creating one second of extra work or delay for anyone, and that I am not late due to my own mistake -- its because of the DMV being behind schedule, and that it doesnt actually matter since my test will anyway be half an hour later, and they wont budge. The worst part of the experience, and the reason why I am writing this review, is that the lady at the counter had a smirk on her face as if she derived pleasure from putting me through this trouble.Now I understand why people dread having to deal with DMVs.

Review №19

2024-05-16 04:39:43

Plenty of people but my experience went well

Review №20

2022-09-01 16:29:48

Fantastic experience. I had an appointment there yesterday. . A young black man attended to me. He gave me a lot of encouragement. He showed so much enthusiasm. And it paid off. It was such a pleasure. They are doing very well there!!!

Review №21

2023-03-08 18:08:01

Family moved from Alameda to Vallejo so we had to deal with Oakland DMV which is terrible. Now here in Vallejo, wow, they are so helpful, I didn’t even know I needed a confirmation code. I made an appointment but didn’t see a code so I had to step aside and fill the application on the computer and then assigned a number. I’m currently waiting but people are coming in and out quick. And my previous experience with this dmv was great when we changed our address and renewing IDs. Today I’m here to take the M1 written test and some registration issues but it’s not over crowded and workers always seem to care for their job unlike Oakland.

Review №22

2024-05-16 06:23:45

Not painful at all....here again as busy as Ive ever seen it....and its still awesome....they really have it together here...ms.yvette ❤️

Review №23

2023-08-13 01:53:02

When I wanted to change the license plates, they charged me a lot of money, then it took many days to give me the plates, they returned to make the estimate and it turns out that they have to return the money to me, which I am still waiting for and nothing. I receive it. I would like to know how long it takes to make the refund, thanks.

Review №24

2024-03-12 01:41:54

Go to different locations that employee r very supportive n helpful.

Review №25

2023-05-19 16:30:40

What a pleasant experience! The staff was super nice and efficient. Thank you Marcus ( I think that was his name) for your fantastic customer service, you made my day

Review №26

2023-02-10 01:26:56

I have to say, the Vallejo, CA DMV has exceeded all my expectations. From the moment I walked in, I was greeted with warm smiles and exceptional service from the office staff. Despite being a little far from my home, I always prefer visiting the Vallejo DMV for all my DMV needs.Recently, I was able to secure a behind the wheel test appointment on short notice, and I couldnt be happier with my experience. The examiners were not only knowledgeable and professional, but they have a friendly demeanor that put me at ease during the test. They provided clear instructions and created a calm atmosphere, making the entire experience stress-free.I am happy to say that I passed my behind the wheel test thanks to the friendly and helpful examiners at the Vallejo DMV. I highly recommend this DMV to anyone in need of DMV services. The exceptional office staff, quick service, and friendly examiners make it a standout DMV. Thank you, Vallejo DMV, for a fantastic experience!

Review №27

2021-08-19 23:46:37

Five stars based on todays experience. Had an appointment to finalize my Real ID application and it was fast and smooth. Helped that I filled out the forms online beforehand but still, workers were efficient. In and out in 20 minutes. Not even there long enough for my toddler to get fussy so it was perfect! :)

Review №28

2018-06-19 00:40:27

Worst experience Ive ever had at a DMV. People have personal lives, kids, careers you know!I went in on a Friday and waited for hours. They close the doors at 5pm so youre locked in. At 6pm-ish the system went down. They gave us peons a chit to come in and be at the front of the line on Monday.-Monday I went in and the only line I got to the front of is the one to get a number. I would have been the next person on Friday GG138 [IT WENT DOWN ON 137]. MY FRONT OF THE LINE CHIT GOT ME 50 PEOPLE BACK IN LINE FOR THE GG SERIES. Hours lost off my life.

Review №29

2022-11-18 16:00:37

Ive had many good experiences at this DMV. The staff has always been friendly, helpful, and patient. This morning I went in without an appointment. I got there before it opened so I could get in line early. They opened the doors 10 minutes early so we could all wait inside, instead of outside in the cold, which I think is above and beyond and I am very appreciative.

Review №30

2022-01-26 11:23:41

Their system (when it comes to appointments and wait times) is convenient. But some staff are extremely rude. I came in to make 2 transactions and I already filled out necessary forms online. When I approached a counter, I told the lady that I had 2 transactions but she just gave me a piece of paper and told me to write down the confirmation number on it. I wrote 2 confirmation numbers since it was for 2 transactions. Then, a lady stopped by and asked (very nicely) the employee if she left a paper and if she could have it back. The employee told the lady to not interrupt because she’s busy. The lady apologized and left quickly. After she processed my transaction, I left the counter but I realized that she did not process the other one. I came back quickly and asked her but she said she’s done for the day. She told me it’s my fault for not telling her (even though I told her at the start and gave her 2 confirmation numbers). She hesitantly came back to her computer and processed what I needed. I was patient the whole time, the transactions that I did were very standard and I didn’t have any problems but the way I was treated left me feeling uncomfortable. I know how it is working in a stressful environment (I used to work in a retail pharmacy) but it doesn’t give someone the right to be rude to other people for no reason. Luckily, there was a male employee who was very helpful after that whole encounter.

Review №31

2023-05-04 17:01:58

They were no longer efficient and polite as the old reviews 4 years ago were. Filipino lady there gave me a hard time and making things complicated when it shouldnt be. Asking for ridiculous and silly nonsense. I wasnt born yesterday and I have renewed my license in the past with no problems. And she couldnt even explain if there are new rules or some made up rules she does. Most Asians think they work hard for giving people a hard time when they shouldnt. DMV Vallejo has lost its luster. Im not 70 years old to take a written exam, and she couldnt even explain herself. Total BS

Review №32

2023-05-16 17:55:18

We scheduled an appt with Vallejo DMV because of the 4 star reviews on g00gle (a DMV with 4 stars?! Too good to be true!) and they did not disappoint. We got there around 9 AM and everyone seemed really enthusiastic. We got Michelle, she was so kind! I wish there was a way we could request her for our next appointment. She was very understanding of our situation and took great care of us. Got us IN AND OUT! Our REAL ID appt only took 18 minutes. Best DMV experience Ive ever had in the Bay Area.

Review №33

2022-05-16 17:57:34

Possibly the smoothest DMV experience Ive ever had. Took maybe 30 minututes total at 10 on a monday, and most of the line was outside, was only 3 numbers ahead of me (and ~5 minute wait) once I got my ticket.Staff were very helpful and courteous, one person in line had trouble with the payment and a staff member was very helpful and supportive, and another lady didnt have the documents she needed for her Real ID and then one of the staff members walked her through all the options for documentation and she was able to get stuff from her car to finish her trip. Overall, great experience and great team at this location.

Review №34

2021-06-29 22:02:40

The staff were polite and friendly. I had James as my behind the wheel examiner and I was very pleased. He was very polite and friendly as well and made sure the entire drive was relaxing. He also took his time to explain my errors and what I can do to improve, which helped me learn. Overall, he was a great examiner and gave us a great experience.

Review №35

2024-04-02 12:49:12

Wait times have improved, can get better... Up dating online closure dates can save a lot of customer travels time

Review №36

2023-01-23 16:42:57

I got there within moments of them opening, without an appointment, and was able to renew my drivers license and get out within 30 minutes! They were a well-oiled machine who moved me from station to station efficiently!

Review №37

2022-11-06 05:33:35

Unbelievable! A DMV that is not a nightmare! It was like being in a heavenly dream! I got a number, and it was instantly posted on the board, and it was my turn. Then they were very helpful when I didnt have my paperwork in order at all, they fixed everything for me on their computer! Wow, great service, and the place was also packed full! Thank You! 😊 🙏

Review №38

2023-02-09 19:29:50

Every time I go to our local DMV the service is quick and kind but today was amazing. I’m not sure her name, the amazing human that helped me, she was at window 10. I went in to take care of an expired registration on an immobile vehicle. I let her know I’m neurodivergent and the reason I let the registration lapse is because tasks like this are really hard for me.She was so empathetic and kind without talking down to me. She told me everything I needed to do. She also discovered my license had expired (in my bday that just passed). I was unaware, she was so kind and helped me get that taken care of as well. I’m not sure if she will ever see this but thank you so much.

Review №39

2022-12-01 04:54:31

Its definitely the best DMV experience that I have had. The staff is super friendly and polite unlike alot of the other DMVs. We got our address change issue resolved within minutes. I also took the Behind the Wheel test here and the examiner was polite and it definitely helped with my anxiety and stress during the test! For anyone who gets anxious and stressed easily, this is the DMV to give your driving test!

Review №40

2023-07-13 17:30:42

It was a great experience. The representative who work with me was very polite and gave more information that I learn. Thank you so much Vallejo DMV, Have a beautiful day

Review №41

2022-04-13 18:24:22

It was a good experience. They were very helpful with the process. I noticed that it wasnt busy at 9:30 am. So, instead of waiting outside in the cold to be next in line. Maybe just come later on with no waiting and available stations open. Who knows if this situation was a one off. Make sure you have all your paperwork, even if you think it was already provided. I did and it helped me get to the next step of waiting for my duplicate title to come in the mail. I was king I made the trip to the DMV. They didnt process the last requested document I sent them and paid for. One month later and still no title sent. Now, I need to wait two to four weeks for my duplicate title to come. Hopefully, you will be ahead of the problem!

Review №42

2022-06-20 22:41:58

I made an appointment online. Got to the DMV was immediately helped by someone at the door who gave me a number and pointed me to where I should wait. It was extremely busy, but after 10min my number was called. The lady who helped me was extremely fast! I was impressed! She did not take the time to chat. Took my papers and filled in my information before I could even tell her what was going on. She had me ready to pay before I even realized what I was paying for! Haha. But she did everything well and did answer all my questions. I was outside in less than 5 mins and I had to request a new title, submit my Smog check, pay my registration, and get the stickers! A very different experience than what Im used to from the other DMV offices Ive been to!!

Review №43

2023-09-15 22:09:26

People are nice but its the DMV. Long waits and all that. I like that they now have a text message system to view your place in line so you can wait outside

Review №44

2022-02-18 22:11:53

I know this sounds weird, but this DMV is actually a pleasure to go to. The ladies are extremely helpful and nice and the security guard is awesome!! Always in and out within 15 min. A+ to them for their good attitudes and hard work 🤗👍

Review №45

2022-09-19 17:43:23

Ok, who loves going to the DMV right? But this location is the fastest most professional DMV I have EVER been in. They have people are on the floor to help, the staff at the windows are not only courteous but have personality too! Everything moved so fast! If you have to visit a DMV in Vallejo or the North Bay Area, check out this location, in my opinion you will not be disappointed!

Review №46

2022-07-20 00:07:58

Its been a REALLY long time since I had to go to DMV in person so Ive held out on my new real ID & DL renewal for as long as possible. I was pleasantly surprised how painless and fast the process was. I HIGHLY recommend doing the online checklist and pre-submit your documents online. Itll do the initial process of making sure you have the right document and has the information DMV is looking for. I couldve been super lucky but I managed to fill out the checklist, pre-submitted my docs, received approval and got an appt in the same day.As for the Vallejo location, I had an appt for 4pm and got there around 3:55. There was a short line at the door of people checking in. I think I didnt check in correctly because he gave me a slip saying non-appt. It didnt seem to matter. It was not too crowded inside. I only waited about 5 mins to be called on. She verified my docs, moved on to get my pic done, total inside DMV time was probably 35 mins. Totally painless!! I even have high hopes for my pic. She was kind enough to preview and suggested a retake 😅I went in completely clueless with a kid in tow and maybe you dont know but they can completely distract you from something bold printed clearly right in your face. Everyone I crossed paths with was friendly and helpful. I highly recommend this location. I also highly recommend you come prepared if you want the same experience.

Review №47

2021-09-25 11:08:17

Great experience. The new set up making appointments online have streamlined the system. We had no wait. They actually called my number while I was still checking in. They were waiting on me for once.

Review №48

2023-01-27 18:00:35

It seems the employees are not smarter than a 5th grader. My wife went to register our vehicle and they sent her back because she didnt have some document. I went back with said document. This time, they didnt even ask for that document, but sent me back because I allegedly didnt have a different document. Not to mention, their attitude was as if they were doing me a favor and not doing their job.

Review №49

2022-08-29 18:20:18

They failed badly on getting me a REAL ID. I came in for an appointment in mid-July. They issued a temporary drivers license IN SOMEONE ELSES NAME. I never got my new drivers license. I called on the phone but their automated phone system is designed to make it hard to be able to speak with a human being but my button pushing was persistent and I got through. Finally when I got speak with a real person they told me my license was pending tests but couldnt tell me what kind of test. I had to go in for another appointment, fill out ANOTHER application, and they issued me a new temporary license - this time I checked to verify it was really me. No explanation of what went wrong the first time. And those tests? Apparently that was a mistake too because I didnt actually need any tests. (And they wonder why people think poorly of them and dread having to deal with the DMV.)

Review №50

2021-06-29 01:49:29

It was oddly fast. Had an appointment for a Real I.D., did most of the paperwork online.When I got there, I showed them the confirmation, got a #, then about 2 minutes later, the # was called.The lady behind the window was nice and direct. She also gave me additional information that wasnt in the DMV website (regarding veterans stuff).Then a couple minutes later, went to get my pic taken. A couple minutes later...done.I was in and out in less than 15. Probably closer to 10 minutes.

Review №51

2020-08-07 22:41:20

Everyone was professional and pleasant. When it was my turn to go up to the window, Rose was extremely efficient and very nice. Every effort was made to be sure that each person was being taken care of correctly.

Review №52

2020-09-06 20:15:10

It wasnt bad as far as DMVs go....They were very organized and pleasant. They send a text to your phone when your number is close so my son and I went for breakfast while waiting. I was there to take my son for his first ID so I didnt get to see him take his photo because only the person getting the service can go in 😓 but overall a good experience..

Review №53

2016-06-24 23:15:29

Not saying they are or are not fast but its more about timing and getting lucky. With no appointment I was in and out in 30 minute. Went in at 3:40 pm and in my car by 4:10 PM.. They do there best to be quick. Good luck to you all dont stress :-)

Review №54

2021-07-09 12:25:11

This DMV office has completely turned around how bad the wait time and service used to be. I was amazed at the fact that I only waited about 10 minutes before being called up to the window and was only waiting for 5 minutes for the worker to help me. while I am giving a four-star review because I do not agree with some of their policies, they certainly have turned it around and deserve five stars because of their office.

Review №55

2022-02-01 09:12:57

Staff gets 5 stars! Anything that they have clearance or that they are authorized to help you with, they will. Alot of stuff isnt the staffs fault its the DMV. Plan on spending an hour in line and youll be alright. They have gotten faster in recent years.

Review №56

2021-03-10 22:22:07

Overall, well organized and reasonable wait time. Their automated system upon arrival allows you to wait in your car, and notifies you via text msg when your number is getting close. Inside, close monitoring of how many ppl are inside with plenty of space, so no issues w social distancing. I was checked in at 1135 and was out by 1210 for vehicle registration.

Review №57

2024-02-24 14:30:14

Took 2 1/2 hrs to get real i.d

Review №58

2022-03-02 19:41:23

Dont take your behind the wheel test here! I took a driving test and my instructor was extremely rude. I was doing great and then the instructor which is a women told me, “In the stoplight go to the left lane”. So I did and made a left turn lane after someone going straight since they are suppose to go first. After letting that car pass, I go ahead and went left. She then told me that why did I turned left when it was just a straight lane. I told her that it was a left lane, she then persisted that I was wrong. I went back to that exact street, exact stoplight as it was easy to memorize because after making a left turn there, you will arrive in the DMV by just going straight for a little. I saw that I was right and I was in the left turn lane. When I parked she just gave me my paper, left and close my door really hard. Note: she was just eager to eat because before she went to my car, she was telling a coworker her order. Then, when she left my car my friend heard her talking about her order and being extremely rude.

Review №59

2023-01-30 22:52:45

If you want friendly staff helping you come here. If you want to pass your actual driving test for almost sure come here. Very helpful staffs! Thanks guys!

Review №60

2024-05-16 04:56:18

My visit was great 👍

Review №61

2020-06-11 16:56:46

My appointment was at 9:00. The process was quick and easy since I had all my documents and had registered on line. Tremain was extremely nice and got me through everything I needed. In and out in less than 15 min.

Review №62

2020-12-07 23:30:34

It was the easiest experience Ive ever had. Waiting in your car for a text or watching the places tick down on the app is a brilliant idea. So chill. Once inside it was right down to business. Bingbang boom in out the doorHappy motoring!

Review №63

2022-07-07 17:37:47

Great experience. Nice greeting at the door. No waiting. Efficient person helped me and got everything taken care of. Couldn’t have been any better. Well done Vallejo DMV!

Review №64

2021-05-28 02:58:31

Went in to take my drivers test but was a little skeptical because I had read some reviews from a couple weeks ago that weren’t so good. When I went in the line went by very fast and the people there are very kind and helpful. Zalina, the woman who took me on my drivers test, was very nice and made me feel calm during my ride. After I passed my test she sat and talked to me about my driving and gave me some great tips! Overall my experience was very good (weird thing to say about going to the dmv right?). I would definitely recommend going here!

Review №65

2018-11-25 19:55:17

The staff is incredibly helpful and knowledgeable. There is someone at a information desk in the front who will explain where youre suppose to go. If you already know what to do you just walk in. It wasnt busy when I went in the morning. They announce the ticket numbers on a speaker in the parking lot so you dont have to be inside the building exactly.

Review №66

2024-01-11 20:26:04

I had such a pleasant experience at Vallejo DMV today!

Review №67

2018-12-14 16:24:30

As long as you get here when they open you will be in and out. Last time I was here, I waited 4.5 hours because I arrived at lunch which causes a huge backup.1 star for the 12:00 PM, 4.5 hour visit.5 stars for the 8:00 AM, 10 minute visit.

Review №68

2023-09-14 22:59:19

Extremely rude staffs.They we’re not eligible to do this job if they can’t provide a good service to their customers.

Review №69

2021-04-08 16:14:28

The worker who met us out front this morning, I dont recall her name unfortunately, but she was wearing a nice black and orange Giants sweater and matching pants, was absolutely a joy to be around. Its rare for anyone to use the word joy in conjunction with DMV. But she was/is the exception to that rule. She was knowledgeable on all services DMV offered, knew how to direct each person in line, provided helpful tips on how and when we could take care of what we came in for, she moved in a timely manner, was respectful of COVID protocol, she was quick and effective solving problems, she was efficient checking in on everyone in line and getting it moving, even with her mask on you could just tell she was greeting you with a smile, her service was 20/10. The teller who helped me at window 9 around 8:05am, was wonderful as well. Kind, sweet, knowledgeable, and took care of me, utterly painless experience. Have to say I was wonderfully surprised with my visits to Vallejo DMV today. Thank you!!!

Review №70

2021-09-04 00:26:49

It was kind of like in and out. Which is some good time for you to go if you have to take care of some business. They definitely switch the game to make it more convenient and Ill also say for people dealing with this covid issue.

Review №71

2022-02-20 15:22:12

Staff does there best to help just be patient.... They listen an try to help the best they can... Got my tags in 15 to 20 min. Was satisfied an on my way...best too go early or make appointment....

Review №72

2021-10-12 16:53:25

Superb service. Arrived at around 8am without an appointment. Was checked in by a helpful attendant, who saw me through my complicated process. I was in and out within 45 minutes. Thank you!!

Review №73

2022-06-28 01:24:06

There were HELLA PEOPLE OUTSIDE, but if you have an appointment its not that bad. Employees were nice too. EVEN @4:30pm

Review №74

2023-09-20 05:01:26

Really went quick. I had 4 cars to register it only took an hour.

Review №75

2019-11-27 20:41:19

Man, this place is organized! Before the doors are opened they have two staff members come out and separate people by what they need! I was in and out in 20 mins without an appointment! Super friendly staff too!!!!

Review №76

2022-07-12 00:13:29

My partner and I visited the DMV office located at 200 Couch St, Vallejo, CA 94590 today to remove each others name from one anothers car. Im disabled so I was given number A004. I knew (new female employee M) was a new employee when I saw her check her book of notes to see how to assist us. M asked my partner to sign my form and vice versa. M never asked to see our IDs so I asked for her supervisor. The manager, D.R. came over to assist. I asked D.R. if there was a policy regarding asking us to show our IDs for proof of who we are especially since were removing names off of vehicles. D.R. said, No, there was no policy for showing IDs regarding this particular action at DMV since its not required and we dont check signatures. I was appalled since Ive visited DMV many times and have always been asked for my ID regardless of my task at hand. Next, D.R. gave us information in lighting speed on filling out the form. The form was originally highlighted the last time we were here by the person who hands out the numbers on which areas to complete. D.R. was now adding other sections (and later M. added another section as well). This of course was confusing since were getting knew information very fast (this was not helpful). Third, M asked my partner for his ID which confused me because D.R. stated we didnt need to show IDs. M. said that since he completed this section (that D.R. told us to complete) and added this DL number that she then needed to see his ID. When it came to my form, I scratched out my DL number since it was not required per the manager D.R. Forth, M. asked me for my license plate number. I instructed her to view the DMV form I gave to her; she hadnt noticed it. She clearly is not familiar with each form and where necessary information is kept. Fifth, M charged my partner $15 for his transaction, but charged me $68. Of course I asked why, M. said, because you have a personal license plate. I said, so, my car registration was paid on time, Ive already paid for my license plate, can you call D.R. again? M. went to speak with D.R. and returned. I had to ask her what the outcome was 🤦🏾‍♀️. M. said she has to do (a workaround). She consulted D.R. again, D.R. then came over to assist her and finally I was charged $15. This entire transaction took over 35mins and 10 seconds because I recorded the entire event after we werent asked for our IDs.This was by far one of the worst experiences Ive encountered with over 30yrs of interactions with DMV staff. Although they both were pleasant, they could have harmed me and my partner in many ways and as a person who has been a victim of fraud, M. and D.R. would have easily given someone easy access to remove my name off of a vehicle that I owned and I wouldve never known. I wouldve been overcharged by $53 had I not known the correct fee was $15 just two minutes earlier. Standing for over 30mins caused me physical pain since Im disabled and standing too long negatively impacts my low back.I do not want M. or D.R. terminated, however they both need further training. I cant imagine the number of people M. has overcharged and possibly committed unintentional fraud by removing/adding random peoples names to vehicles not legally owned by the person since no ID is required. Please make sure they both receive further training so these issues are not repeated and no one else gets harmed by either of their ignorance.

Review №77

2024-02-02 18:28:33

Fast services. Ample parking spots.

Review №78

2022-04-16 07:03:31

My procter was James. He is very kind and gentle. Thanks to his encouragement, I was able to pass the test safely not being nervous. He is a great procter.

Review №79

2021-06-24 18:52:43

If you prepare, make an appointment online, upload documents if possible, show up early, and stay polite your trip to the DMV doesnt have to be frustrating. I had an 11 Oclock appointment, showed up at 1035, waited for 10 minutes, was seen before people who didnt make an appointment, and was out the door by 1055.

Review №80

2015-04-11 03:43:55

I had an appointment, but I was still there for over 3 hours. Im giving them 5 stars because the long waits are the fault of Californias government as a whole and not this particular DMV location. Everyone I encountered here was very polite, courteous and helpful and did the best they could to accommodate everyone.

Review №81

2019-07-25 15:51:00

In and out of the DMV in 40 mins. Got my real ID, change of address, and registration all done. They subdivided the lines to make everything go really quickly. They were so efficient. And for once, it didn’t seem like everyone hated their job. So impressed!!! I thought I was going to spend 3 hours at the DMV today and was so impressed and surprised.

Review №82

2020-12-09 01:04:39

DMV under the pandemic operations guidance rules is a significant improvement in customer services! What could have taken hours in the past was acomplished by the same staff as last year in 25 minutes including a very, very short wait.SIMPLY Incredible.

Review №83

2018-09-15 16:53:58

NOW OPEN on Saturdays regular time 8-5pm, however the employees are able to help you at their own discretion. It seems that one can help you by not following DMVs own rules, while others will not budge at all. The employees also seem to get an attitude with you real easy, like they are better then you. They also need a much better system for getting people in and out of there, long waits is an understatement !

Review №84

2021-08-27 00:14:25

Came in around 2pm for my upgrade REAL ID. The windows are always available, so it only took me 15 minutes to get in, checked all the required paper works, take a photo, and get out. Not busy like others DMV.

Review №85

2021-07-08 16:09:33

It was good......I took my son to get his ID. We hardly had any wait time...If you go at the end of the day its so much better.....

Review №86

2020-01-07 05:26:52

It seems that Vallejo DMV has reformed or reconstructed their operation separating their services however I was in for registration and was immediately sent toy window where I waited 510 minutes then I had an issue because of my move out of the county and a supervisor was called and handled my situation quickly and efficiently I was out of there in record time 20 minutes good job to the supervisors very impressed

Review №87

2021-04-01 19:04:08

In my opinion, the worst DMV service in the country. Rude, angry and very slow management. The security guard is always yelling at people without any reason, creating different rules for similar situated people. The manager can’t answer any question, the person in charge of taking picture treats people terribly without any manners. Terrible experience.

Review №88

2019-09-18 00:24:42

I needed to renew my California drivers license and opted for the REAL ID Driver License. I made an appointment and filled out the necessary forms on line which is the only way to go. It made the entire process so easy.If you are prepared with the required documents and proof of address it will be a smooth process.Cooperative effort!

Review №89

2022-05-23 16:51:59

Best DMV I’ve ever been to, hands down. In and out in 20 minutes on both my previous visits. Staff is friendly and efficient.

Review №90

2020-10-26 18:38:59

Visited DMV Vallejo on October 8th (without an appointment) and to my surprise, I was able to get my Drivers License renewed with ease. From the Security to the various Staff on duty, I am impressed with the professionalism, organization, safety measures and overall coolness factor. Hats off to a top notch DMV Office!

Review №91

2018-09-26 22:28:10

They have employees specifically to help you get started, get in the correct line, answer questions, etc. and they are so nice and professional. The employees all seem happy, and they were interacting with customers in a very pleasant, helpful and extremely nice way. This was my fifth time here and each time has been pleasant! This is very unique dmv experience, compared to my visits at other dmv offices.

Review №92

2020-07-06 20:34:30

The employees are great, the State sucks, no appointment to be had but you can walk in if you are one of the first seven in line each morning, I was number one this morning I arrived at 3:30 am they open at 8am but I need my license.

Review №93

2022-04-16 17:50:15

Had an appointment for Real ID. This location is surprisingly very clean and the staff were very friendly. Plenty of parking. Barely any waiting line. I was in and out in about thirty minutes.

Review №94

2022-11-09 04:40:14

It seems like the employees here know what to do, they just dont do it good, while they have workers standing around acting rude. These people all need to be replaced. Even the manager did not know what they are doing.

Review №95

2019-09-28 18:24:27

Thursday, early afternoon...in my hands I had what I thought was the complete package to obtain my REAL ID.Finding no line, and seeing the staff person smiling, and the person just leaving the Check In counter was smiling, I immediately thought it odd, yet refreshing. The lady at the counter then welcomed me like a neighbor, with a genuine smile, and asked how she could help. I proceeded to provide, splayed before us both, all the documents I believed necessary (and the official list provided by the on-line opportunity to complete said list).Four seconds after that wonderful smile greeted me at the counter, she looked at me with an almost Motherly compassion, and said, Im so sorry, Ricky, youll need to get your real birth certificate, this is only an abstract. The look in her eyes got two of the stars. No wait at a DMV office got the other three.Ill be back some Thursday afternoon in the future, as soon as Texas responds with my *real* birth certificate.

Review №96

2018-12-11 22:17:54

The security guard was very nice and helpful, but I came there to get a replacement photo on my drivers license because I was unhappy with my previous one. I know I blinked, but the woman who took the photo would not retake or show me my new photo. She refused. That is why I will ALWAYS go to Napa DMV. The photo person there is MUCH BETTER!

Review №97

2021-04-01 18:44:25

Good DMV. This place has gotten better over the years. It was quite bad and sad, pre-2016 but it has come a long way from then. Especially after the pandemic, this place has gotten good. We used to drive all the way to Fairfield and skipped the napa and Vallejo DMV because they were not good at all. Plus, these 2 places are always so crowded.Now, these people have gotten really efficient. Furthermore, the customer service has drastically improved over the years.

Review №98

2023-08-01 16:56:05

Excellent service, takes me less than five minutes to renew registration!

Review №99

2020-07-21 01:33:00

Employees are rude and extremely uneducated. I had a 10:30 am appt. for the Real ID and left at 12:45pm. Do yourself a favor and go to Napa. The employees are nice and have no attitude. The Supervisor at the Vallejo DMV is a Ghetto B@$&!.

Review №100

2021-09-02 01:40:37

I learned, to really plan, look like someone hard to understand, preface the address for snagaobi.DMV personal deserve a wild raise. Being a consumer of DMV is the boomtown rehearsal. Historical,safe,cool employees.

Review №101

2020-12-03 00:18:19

You will spend at the minimum 1 1/2 hrs there. The text message system keeps you informed on your position in line so go get a burger and come back because its a wait.

Review №102

2020-03-04 17:16:37

Its actually gotten SO MUCH better as far as wait time. Ive been back/fourth the last week and a half different days/hours...EACH visit I was in/out within an HOUR!

Review №103

2019-09-23 16:21:54

I heard good things about the Vallejo DMV. After looking at reviews (never thought Id be looking at reviews of DMVs), I decided to come here, even though there was another DMV that was a lot closer. Im so glad I did. I didnt have an appointment but still managed to renew my license (didnt fill out the application beforehand) and apply for a replacement pink slip in 30 minutes! Part of their efficiency is that an employee came out before the doors opened to get us the paperwork and the information we needed so we can be ready once the DMV doors opened at 8am. Everybody I dealt with was really pleasant and efficient! Even if there was a wait, there is nice music playing, monitors with news you can read, and even license plates on the wall for you to try and decipher that can help pass the time (not sure if this is standard at all DMVs now, but this is the first time I have seen this). Anyways, if you live in the Bay Area and have had bad experiences at your local DMV, drive over to the Vallejo DMV!

Review №104

2020-07-15 20:48:09

As a 36yr sanitation worker...to say i dont hear so well is my new normal but, Ms.Levingston helped me worked thru any and all issues that i faced with professional grace and class!..All with a appreciated SMILE! thank you again.

Review №105

2019-05-02 21:48:48

I have good things to say about the staff. They were so helpful, professional, and on it. I think the system in place is also excellent. The staff is under pressure, and they handle it well.Judy Bayless

Review №106

2022-04-09 02:18:39

The DMV workers are rude & their workstations are not very professional. The biggest complaint is the building’s stagnant air. Air circulation is zero. I prefer Fairfield DMV going forward.

Review №107

2022-08-06 21:48:55

Great experience. I was shocked . The ladies at the windows I had to go to ( multiple things I was taking care of ) where all nice and patient with me.

Review №108

2021-08-06 00:02:28

Why has covid made DMV 1000x more efficient? I dont know, but Im loving it. Renewed my license and paid registration in less than 30 mins. AND you dont have to take the written test if youre renewing due to covid!

Review №109

2021-09-25 00:51:39

Made a same day appointment and was in and out in under 20 minutes. They were very helpful and polite and a huge help getting my things processed and taken care of!

Review №110

2018-08-15 18:43:46

Dude, dudettes! DMV has stepped up their game! Im a firm believer in change for the better should always be recognized. And let me tell you I was in and out of there in about 8 minutes. No b.s.. yes it was only to pay my overdue registration but regardless that was fast.Bless their hearts!

Review №111

2021-11-02 18:04:58

Availability of appointments and efficiency of license renewal much more efficient than compared to my last visit.... In and out in 15min, including eye test, photo, and Real ID processing.

Review №112

2022-01-07 21:47:16

Much better than the usual service times. I was in and out in about 30 minutes on a Friday 11:45am to 12:27pm.

Review №113

2020-11-04 22:01:26

The heros to need to retrained and listen to the customer first for one in hear them out and be more hospitality towards the people and have patience and retrained for covid-19 customer service. We in this together.

Review №114

2023-10-12 21:55:44

Great experience very friendly and helpful and funny 😁 staff. 5star

Review №115

2021-06-22 01:04:14

The lines were relatively short and did not have a very long wait time. The staff was friendly and helpful.

Review №116

2023-06-29 16:09:21

More organized and shorter wait time than last time I was here.

Review №117

2022-07-01 22:45:53

Very well organized, at 1230 pm I was able to get a same day appointment at 150pm.

Review №118

2023-03-04 11:24:20

Next to no waiting. Less than a 10 minute wait for an ID.Second visit and still no long waits. In & out in under 20 minutes.

Review №119

2021-06-26 05:55:20

Had all my documents ready for Real ID - came 45 mins before close and was able to get in and out with welcomed help I didnt ask for. Great experience.

Review №120

2018-01-31 02:53:55

Exteeeemely poor chain of information. Told I wouldnt have to do one thing, told otherwise by another clerk. Cost me time and money (156.00). Also, its like being in the Midwest. Some clerks were nice, but for the most part....sadly unhappy :(. Too bad.Just make sure you dont need help. They wont tell you anything you might need. Suckass.

Review №121

2018-07-11 00:09:55

The worst experience is watching the employees walk around and sit at their desk for 10 min doing nothing then call next. I was here yesterday and they really dont start rolling until 4:30 pm and closed the doors at 5pm but they worked until 7pm . The office manager needs to do a better job with keeping it moving instead of coming out at 5pm screaming out what door to use . I have GG100 and theyre on GG38 RIGHT NOW AND Ive been in here for 30min and no GG has been called . ugh. ROOM TO IMPROVE !!!!!!Edit: Here I am still at the DMV along with 200 people full house doors lock fire hazard I am sure, and its 5:09 and theyre still on GG66 .UGH

Review №122

2020-09-17 21:43:22

Loads of people waiting out in the sun they offer no water no shade just make u wait in the sun for hours we got there at 7 didnt get seen until 1

Review №123

2018-08-30 17:29:13

My experience with DMV in Vallejo. I liked this place is good service! the staffs are friendly and I like the much here. I walk in and got here at 8am. waiting in the line only 20 minuets. I passed the test and left at 10am. 👏

Review №124

2016-02-02 02:32:17

Best DMV office Ive ever been. Of course its DMV so you have to interact with several people to do what you need. All three people were courteous, polite, and did their jobs well. I also saw how they treated the people in front of me (one didnt speak English and another one was 80 and took his time) and they went out of their way to assist.

Review №125

2022-11-23 05:14:04

I just went to dmv vallejo to window 3 the lady was rude.. and she give me hard time.. i love dmv napa fairfield vacaville they are very nice…not like vallejo..if you dont know what are doing like fill up the paper work..they will treat you as trash.

Review №126

2021-03-23 22:02:20

I went to the DMV website and followed all the instructions then the website told me to go get in line with a confirmation code and I waited about 45 minutes then they called me and I renewed my drivers license ! All good. Being on the website at home was no stress no paper work ! Effeciant

Review №127

2022-12-01 18:05:24

I had an appointment so the process was very fast. Renewal appointment. 10 minutes.

Review №128

2019-03-12 00:20:52

This Dmv staff is fairly uneducated on the real ID policy, they waste our time by giving us false information like (you don’t need your medical examination card until your completely done with you CDL testing(FLASE); they also said you don’t need Documentation if your not applying for real ID and then after waiting an outstanding 2.5 hours they go ahead and tell me documents are required regardless if your applying for a real ID or not. (SO WHY DO YOU GUYS VARIFY DOCUMENTS AND LICENSE ETC., BEOFORE PROVIDING A NUMBER IF YOU GUYS DONT THERALLY CHECK?😂) I know one might say “read the paper provided for legal documentation that are usable but they don’t say many things like YOUR TAX FORM HAS TO HAVE YOUR FULL SOCIAL, THEY DIDNT LIST THIS, NOR CHECK OR STATE THIS BEFORE PROVIDING A NUMBER which also wasted my time; this place can do way better, I see no improvements, the supervisor needs to step up by making his staff well aware of polices and regularlations.

Review №129

2023-02-07 04:56:23

Kind and friendly customer service. Fast process. I was able to make the diligence I needed.

Review №130

2020-12-02 18:03:00

It was good if you go around me like as soon as it opens up it didnt take me no more than 20 minutes to renew my registration

Review №131

2022-06-09 00:44:50

First time in my life time I was able to walk in and out of the DMV as if I was doing a banking transaction. I was there approximately ten minutes.

Review №132

2023-07-17 11:15:40

Well organized! Not packed like SFO field office.

Review №133

2022-03-01 13:59:32

Never had a faster dmv service. Been here 4-5 times. Each time was extremely fast. I left in less than 30 mins.

Review №134

2023-11-17 17:42:44

Whoever goes to the DMV, and then thinks to themselves “I wish the government was in charge of my healthcare “ is brain damaged

Review №135

2021-05-20 21:59:22

Everyone was very pleasant and welcoming.Plus I didnt have to wait to long before my turn.

Review №136

2019-02-04 20:46:06

This place is a freaking joke!! People power tripping!!! I came a few months ago and applied for real id and gave all.my documents. They have me come back and bring a receipt that they gave me and told me.that i didnt need to bring any of the documents anymore..after that time, i came back and i waited over an hour for my turn. Just my luck, another person asked for my freaking documents!! B.S.!! THIS IS WHERE MY FREAKING TAX GO?!?!

Review №137

2020-01-17 03:13:39

Nearly no lines for a Thursday afternoon. Very efficient and friendly - 1hr in and out for Drivers License application and test without appointment. Best DMV experience ever.

Review №138

2018-01-09 18:32:02

Ive been to alot of DMVs and these were the friendliest staff members! They went above and beyond to help a homeless man try and get an identification and mailing address! The wait was fast and conversations friendly!

Review №139

2022-03-08 03:16:10

This DMV location is the worst I’ve ever been to. Most employees are angry and greet you with the worst attitude. They seem like they hate their jobs. I’ve requested help from a manager and they too, seem to not care about my concerns or anything I have to say.

Review №140

2022-10-05 22:43:39

Made a appointment for 3pm. When I got there...no line. I was inand out in less than 15 min!!! Yay

Review №141

2023-02-22 06:40:53

Very efficient for being so busy. Needs updating and sitting area indoors and outdoors.

Review №142

2021-10-15 02:16:51

Walked up, got a number, it was called a couple of minutes later, but had 3 people help me, before I went to the window, really good customer service.

Review №143

2021-07-08 04:35:54

Staff were helpful and courteous. Went the extra mile to explain what we needed to do. Very impressed.

Review №144

2021-10-19 18:28:27

Horrible service lady kept talking to co workers chatting up while she was supposed to be working. An just very unhelpful would not recommend going there go to Napa way better!

Review №145

2021-12-05 20:12:10

It used to be one id avoid but its gotten much better.so id have to say stop in if you have to.some things can be done online or at kiosk in other locations.

Review №146

2022-12-31 03:53:06

It wasnt busy, and the waiting time was about 20 minutes. The parking spaces were enough.

Review №147

2019-10-09 07:01:19

We shall see. Im on my way there now. I have no appointment and its their buisiest time! Friiiiiiday......mid-afternoon? Well Im back no appt. Took an hr.&a half Warning: There are two different types of drivers license you can get. The main difference is one you can travel in planes with including going out of the U.S. The other one you can only drive or use as Identification. To get the one for plane travel you must have your passport and/or Birth Certificate. Along with ID/ DriverL. Social Security Card. They dont give refunds you have to write in for that and some other mess Ill let you know about...until next time!

Review №148

2016-10-06 00:01:58

I went today for my motorcycle driving test with an appointment. I showed up 30 minutes early because I know the DMV is slow and they said I was too early!! So I still had to wait! Then they finally get my paperwork going and tell me to go around for the test. The testing idiot takes his sweet slow time and starts talking with his idiot friend thats out in the car. I of course fail the test right away and ask the idiot tester to let me go again after he had made me wait 45 MINUTES FOR HIS SLOW IDIOT SELF. He says NO he has to many other people to do today. What an idiot. Do not go here! Horrible horrible people!

Review №149

2017-08-05 17:48:42

From the front desk lady to the other associates at their desks, this DMVs employees treated everyone with earnest and dedication. I am blown away by how the Vallejo DMV is an outlier in terms of service throughout all the DMV locations in this state. I will go back again if I had to go to a DMV, and I dont even live in the area!

Review №150

2020-10-19 15:11:13

Each time I go I came to my home fast, in the entrance the check in people is nice they check your documents if your have the right or the neccessary for your formalities and inside is the same thing they try to help you fully

Review №151

2019-04-26 16:40:14

Soooooo poor service at DMV. My drivers license was mailed to me. I never received it.....probably out there in criminal world now....Called DMV since my interim license is expiring tomorrow. No help.....no appointments available at a DMV office in my vicinity for months.Can someone tell me what to do????

Review №152

2021-01-29 01:30:25

Even though were in a difficult situation right now, with covid they have a really good and well organized team to help you, I was in and out in less than an hour.

Review №153

2021-03-19 18:09:14

They have improved so much during the pandemic. Very quick, easy, and safe service. Kind service as well.

Review №154

2023-05-28 00:11:06

Did my commercial exams and passed the helpers celebrated with me,great group of people,highly recommended DMV to get your business done

Review №155

2021-09-24 01:05:32

Never thought Id be giving a dmv a good review but they were fast, efficient and very helpful. In and out in under 15min without an appointment.

Review №156

2021-07-22 02:23:57

Good service today. I went in around 10:30, got 2 services done and was out before 12. Surprisingly.

Review №157

2022-03-02 19:07:49

Havent been to this DMV in years, went in today to get my real ID done with no appointment and i was in and out in 20 minutes. Very efficient

Review №158

2020-09-16 19:59:46

U know as much as ppl talk negitve about vjo dmv it was not that bad at all ya rhere was a wait bit it eas not that long an the empolyes where super helpful . I enjoyed my experience today .

Review №159

2019-03-19 21:58:31

This DMV is slow and ridiculous. They make you fill out a new application every time you come in here. Even when you were just here last month and THEY DID NOT SEND YOU YOUR NEW CA DL on time. It their fault and you problem. They are also rude and unsympathetic. It’s sad just how bad this organization is..... It’s like being in a third world country!

Review №160

2021-07-15 23:06:07

Freak! I was able to get my tags speedily. Thank you for your kind receptions that gave me my number to wait in line.

Review №161

2023-01-26 18:34:29

Very quick service if u go at the right time.

Review №162

2020-09-30 19:32:37

Places in line text message & online notice was awesome. Plenty of time to run to Walmart or get taco 🌮 while you wait outside.

Review №163

2021-04-23 00:29:08

Managed our requirement and we were turned around in 5 minutes. Efficient and proffessional

Review №164

2020-07-28 23:19:34

Incredibly fast!! Love it.Had an appointment start to finish less than 20 minutes.

Review №165

2022-08-25 22:52:12

Very efficient staff is always nice even on the busiest of their busiest of days!Thank you!

Review №166

2021-02-23 18:35:22

Went pretty well; had trouble understanding some of the people who helped me because of the masks.

Review №167

2021-10-09 20:49:36

They have truly streamlined the process of going thru DMV for simple transactions. Infinitely better than past experiences. Bravo.

Review №168

2021-06-15 00:25:22

Kudos to the Vallejo DMV team - on multiple trips to this location Ive had not only excellent service and support on a complicated transaction/process, but also seen them treating each other with kindness, courtesy and respect.

Review №169

2023-05-04 02:06:45

Friendly staff, got un quickly and had my stuff sorted out

Review №170

2021-05-18 19:32:57

The staff were very friendly. I took the behind the wheel test here and my examiner, James, was very friendly and gave clear instructions.

Review №171

2020-02-03 21:46:38

Have been there twice to register my car and both times they have sent me to get information that I cannot get. I have had to go between their office, calling the Oregon DMV, oing to my credit union, calling g the California DMV, going back to the DMV office, only to be told to start over again. I dont get why this has been so difficult.

Review №172

2023-09-28 18:35:26

Ive been to a lot of California DMVs and this one is the best I have been to

Review №173

2019-07-06 18:20:00

Had a great experience! In and out in 15 minutes! The staff was helpful and efficient!

Review №174

2021-12-18 03:21:33

Super helpful! Except when it came to reducing fees. Its good they just doing they job!

Review №175

2023-10-12 21:28:26

Had a positive, hassle free experience.

Review №176

2018-04-05 15:09:58

Longest lines I have ever seen. Took me an hour to get my number and then an hour and a half to get called up to the desk. Twice

Review №177

2021-10-18 21:07:36

This DMV is awesome! Theyre so afficient and helpful. Lines are not long. I will return to this DMV. Great job!

Review №178

2018-01-23 17:21:12

Dont come at opening time thinking you save time or get done earlier cuz they only use 1 worker just to give out #s and you end up standing up over 45 min with appt setters cutting past you

Review №179

2021-08-13 06:50:08

It was fine, quick, and wasnt busy at all on Thursday afternoon.

Review №180

2021-06-25 06:57:41

Surprisingly organised and not crowded! The people were knowledgeable and friendly! Plenty of parking too!

Review №181

2021-02-11 22:00:56

The staff was attentive and courteous but for a simple vehicle registration renewal it took nearly an hour.

Review №182

2022-04-19 20:13:50

Did not receive registration details so I forgot. Went in and was taken care cared of super fast. Thank you!

Review №183

2015-07-27 22:19:55

Fast for a dmv. Try using the appointment, cuts like 30 minutes off. I was only there an hour and a half, including the written test.

Review №184

2017-04-05 17:02:02

Very rude staff. Very unprofessional. Would never come here. No use of making an appointment if you still have to wait an hr for your turn.

Review №185

2023-08-10 20:25:46

I had to renew DL took about 40 minutes

Review №186

2017-12-30 07:12:07

Great staff, but when I was there last week the smell of weed coming from most of the customers was getting me high just breathing😆

Review №187

2023-01-25 22:16:18

Staff was active and finished job very quickly.

Review №188

2016-09-21 22:26:08

Very helpful and the long line went fast, if only they advised about the non operational form.Now I have to pay $500 fines because they never explained this..

Review №189

2021-09-09 15:33:36

Excellent!! Service was great. Was in and out in a flash. Very organized and efficient.

Review №190

2021-01-13 20:29:54

Great staff, went in & out. Got what I needed, along with a bunch of laughs. Thanks to the team!

Review №191

2020-12-08 17:47:23

It was quick, but I did the test on the website prior to go to the D.M.V. so. I advised everybody to do the same

Review №192

2018-11-19 20:58:57

The slow has gotten slower. Doesnt matter what time of day you get here. Now theyve added extra computer check in steps which actually saves no time.

Review №193

2022-01-27 18:12:57

Today Jan 27/2022 Thursday morning. The lady in window 3 probably has a problem..kinda grouchy.

Review №194

2021-08-19 02:09:42

It was marvelous, that my vehicle registered got forms for My handicap sticker, without in-and-out 15 minutes.

Review №195

2020-02-26 16:29:45

Quick, easy service and great staff! Please repaint the entrance arrows to the parking lot though, LOL

Review №196

2022-03-14 20:14:41

Love The Service Very Professional.The Security Gaurd Was Very Helpful With Information Aswell.

Review №197

2021-06-20 23:37:49

I have not visited DMV for years but yesterday when I went, I was shocked to see how organized the system is. Cheers to everyone!

Review №198

2021-06-16 22:13:50

They are on top of things, great service, I felt very welcome!

Review №199

2020-09-30 01:47:56

These people are not helpful ! the Supervisors are the worst, will not listen ! they take their own sweet time, LAZY, RUDE with no people skills ! I would fire them all ! THE WORST DMV in the state ! I would give them Zero stars if I could !