Valentia by Windsor Apartments in La Habra

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Categories

  • Apartment complex
  • Apartment rental agency

Phone: +1 562-278-8198
Site: https://valentiabywindsor.com/
Opening hours
  • Monday:9 AM–6 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:10 AM–5 PM
  • Sunday:Closed
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Total reviews rating 4

96 Reviews for Valentia by Windsor Apartments 2024:

Review №1

2024-03-15 23:04:34

After residing in the community of Valentia for just a month now; I am very pleased with every aspect from the community, from the atmosphere to my new apartment and the excellent staff. My experience has been great. Jessie, the leasing specialist whose expertise and assistance were invaluable in helping me find the perfect home. She made the move in experience very easy and provided me with some of the best customer service Ive encountered in a while. Additionally, Grace, the property manager, was equally welcoming and available to assist me with any further questions I had. Without hesitation, I wholeheartedly will recommend Valentina to anyone seeking a high-quality living experience.

Review №2

2024-02-28 04:09:34

Great community! Extremely grateful for Rick from our initial phone call, seamless tour, and his help and attention to details with the move in process! His customer service is above and beyond! Also grateful for Kelly from the leasing team as well for her help on move in day and answering questions along the way. I enjoy Valentia’s location, safety, amenities, cleanliness, and overall service!

Review №3

2024-02-22 18:46:12

I have been looking for an apartment for about a year and a half now and none of the ones I have seen compare to Valentia apartments. From the moment I met with Rick and was shown the apartments, I knew it was somewhere I could see myself living. Rick made the whole process so easy and enjoyable. I recommend these clean and comfortable apartments to everyone.

Review №4

2024-02-16 04:29:56

I want to start off by saying I highly recommend living at the Valentia apts in La Habra. My move in and overall experience has been nothing short of excellence. The staff was very helpful and understanding. I would like to thank Rick at the leasing office. He not only listened but was reliable and always replied immediately. He treated the residents with kindness and respect and Im forever grateful. He makes the community so welcoming and hospitable.

Review №5

2024-03-01 02:24:59

Me and my wife and 1 year old daughter moved in to our apartment in 2022 and when we walked in we met Rick! He was really nice and super helpful and really friendly to talk to he always helps out me and my wife whenever we need something for our apartment I would highly recommend Rick if u wanna move here he will take care of u and ur family!

Review №6

2023-08-21 05:41:59

My husband and I moved in to our apartment in October. We absolutely love our apartment, but the appliances (dishwasher, laundry) are extremely outdated. The complex is very nice, but tenants do not pick up their dog’s feces and neither does the apartment staff, so you have to watch where you step.While the front staff has been very nice and helpful, the same cannot be said for the maintenance service. One time our light switch broke and it took 30 + days and multiple calls to get it fixed. The next time our dishwasher broke and it also took 30 days to get fixed and multiple calls. They say they will arrive on a certain date or time and then never show. Our washer broke. We put in a request and the next day they said he was going to arrive the following day, since we have a dog we had to make sure we are home all day, but once again he did not show and we still have heard nothing. We called the front office and she said she was going to get ahold of them and call us right back. Crickets.It’s really ridiculous to pay such a hefty price in rent to have to go a month without a bathroom light, another month without a dishwasher, and now at least a week without a washer machine.

Review №7

2024-01-12 21:48:23

The move in process was so smooth thanks to a Rick and he’s always in office with such a great energy! Definitely a great experience and if you go in, ask for Rick!

Review №8

2022-10-26 01:34:16

The apartments are nice with a big bathroom and a kitchen with an island. The residents all seem decent and I have no worries about safety here. This is definitely a dog friendly apartment complex! Maintenance does a pretty good job about keeping everything orderly and clean. The staff, including Rick (front desk) and Jaime (maintenance supervisor), are so friendly and always willing to help. Rick has a warm personality and will help you with any issue promptly. Rick was able to help me with my key and parking issue right away and was able to balance servicing all the clients/ residents in the office despite being the only one in the office at the times that I’ve been there. Jaime was able to fix my shower drain and sink issue so fast and efficiently. A room for improvement could be with the process of guest parking. Pros: Nice apt, big bathroom, nice kitchen, safe apartment complex, dog friendly, trash valet, nice apt gym; Cons: Guest parking, high rent fee

Review №9

2023-11-02 19:23:57

We moved in about 12 days ago, and we love the apartment, community and amenities. But we had to put in on multiple work orders within the first few days. In all honesty, we were very disappointed, frustrated and upset at whoever did the walk through before we moved in because some of the issues were so obvious. Although, that was annoying, my 5 stars rating goes to:** Jaime ** our maintenance guy.I can be a pain when upset (LOL) but Jaime kept me posted, and replied to my text messages within 5 minutes. He went above and beyond to work with me and to fix all issues in a timely manner. His communication was great, and he is really the reason why my boyfriend and I didn’t escalate this situation.5 stars to Jaime!!!

Review №10

2023-02-13 18:55:37

After having seen several apartments in the area we decided to check Valentia, walked in with no appointment on a Sunday morning and met Rick Frunchey.Our first impression of Rick, very friendly, professional and caring, gave us a tour, he went above and beyond to help us find the unit that best fits our needs and budget, and I have to say, he is the reason we decided to move in and we are very happy with our decision.No community is ever perfect but Rick has demonstrated to be a genuine caring person who will always go the extra mile to accommodate your needs, and always with a big smile,  we feel very fortunate to have him.You dont always find good honest people like him, thank you very much Rick for everything you do, keep up the good work!