Utopia Property Management-Palm Springs in Palm Springs

Review №1

2024-06-10 21:14:02

The property investment management team at Utopia Property Management is outstanding. Their strategic advice and meticulous management have helped us achieve impressive returns on our investments. Highly recommend them!

Review №2

2024-06-08 19:11:44

Maintenance management is top-notch with Utopia Property Management. Their skilled team handles all issues promptly and efficiently, ensuring our property remains in great condition. Highly recommend their services.

Review №3

2024-05-22 08:38:09

Utopias asset management services have been instrumental in driving the success of my property investments. Their strategic planning and proactive measures ensure that my assets are always performing at their best.

Review №4

2024-06-02 17:13:48

Utopia Property Management-Palm Springs’s estate investment management services are outstanding. They handle everything with expertise, ensuring our investments are well-managed and profitable. Fantastic job!

Review №5

2024-05-26 10:40:06

We trust Utopia Property Management-Palm Springs for their monthly rent collection services. Their efficiency and transparency in handling payments have been invaluable. Excellent service all around!

Review №6

2024-05-20 07:57:13

Utopias real estate valuation expertise helped me make informed decisions about my properties. Their thorough analysis and market insights guided me towards profitable investment opportunities.

Review №7

2024-05-18 15:37:33

Utopias commitment to property maintenance is exceptional. Their proactive approach ensures that my properties are always in top condition, minimizing downtime and maximizing tenant satisfaction.

Review №8

2024-06-04 14:09:23

Utopia Property Management-Palm Springss video tours are a game-changer. They provide clear, detailed views of the properties, making it easier for potential tenants to make decisions without in-person visits. Highly recommend!

Review №9

2023-08-03 18:03:45

RUN AWAY FROM THIS TERRIBLE MANAGEMENT COMPANY!I picked up the keys on 7/25, and the unit was absolutely filthy - cobwebs, spiders, and dirt all over the place. The ceiling in the closet had a hole, and the window frames were bent. The backyard was a mess with trash everywhere. When I asked about the ring QR code for setup, the managements response was unhelpful. The lack of smoke detectors and carbon monoxide detectors was a major safety concern, despite their claim of checking them on 6/30.The pool had a missing tile with bees, and they failed to mention that its a recurring issue that requires pool draining and fixing before exterminating. Furthermore, the power was off when we viewed the unit, and I specifically asked if it was common, to which they falsely assured me it wasnt. However, weve already experienced two power shut-offs for extended periods, leaving us without essential appliances in 90+ degree weather.The management companys refusal to provide any backup for our fridge, medication, fans, or AC units during these power outages is simply unacceptable. The lack of a working bathroom for over 48 hours is a nightmare, and the maintenance mans accusations of lying only added insult to injury. We had to send a video as evidence to prove the bathroom issue.The unit is full of problems, from door frame cracks to noisy mini splits that disrupt our sleep. The washing machine leaks, theres glass in the garage, and the garage door doesnt work properly. In short, this place is a complete disaster, and I wouldnt wish it on my worst enemy. Stay away from this management company at all costs!RESPONSES:Thank you Nicole for the copy and paste response you already sent to me. Hair in my refrigerator, dirt on all the windows, dead bugs and spiders in the windows are not normal wear and tear and should have been cleaned before I took possession of the unit. Especially given in the lease that I am responsible for a professional cleaning. Dirt on the windows and bug and hair everywhere is not professional cleaning and was not given to be that way.I have videos of the not working smoke detectors on 7/25 would love to see you proof of working smoke detectors. Regardless there was no carbon monoxide detector.Regarding the bees you send a bee vendor out who said the pool would need to be drained and tile fixed. I have yet to hear anything about anyone draining the pool to fix the tile. The pool filter is still not working thus making the pool unusable unless I want to catch something.Regarding my power outage, it is legally the landlord responsibility to provide me with electricity when it is going out for an extended time. my renters insurance when called refused to cover a hotel for a SCE power outage as it is the landlord responsibility to provide habitable conditions. One of the two outages where scheduled and we did notify you and was told that a you problem. The second outage was not planned and the plumber couldn’t even come because there was no electricity and it wasn’t scheduled.I did response to the same message you left hear stating we would be contacting and lawyer which we have and are currently working on finding another place to live since the owner was so kind to say we could move from our inhabitable unit with no penalty as long as we pay for the day we are here in the inhabitant unit. Thank you for your continuing denial of the law and fact.

Review №10

2024-04-17 14:58:07

Utopia Property Management excels at tenant management. They are fair, transparent, and always prioritize the well-being of their tenants. They handle any issues that arise with professionalism and care.