USA Bath Home of Bath Planet Sacramento in West Sacramento

Review №1

2024-02-10 07:57:35

02/09/2024 The bathroom was totally remodeled. The tub was taken out and a shower was put in. The toilet, vanity, sink, mirror, lighting fixtures, exhaust fan and flooring were replaced. It was given a new coat of paint. We started talking to them at the end of September. They could not start the job until the beginning of January. They did an excellent job. The bathroom looks great. The cost of the job was higher than I liked but it turned out great.

Review №2

2024-05-24 18:16:48

Way over priced. Poor quality workmanship. Used the cheapest materials available. The exhaust fan is garbage. Wont even hold up a single square of tissue paper. I did not do my research and I paid the price. Save yourself the headache, heartache and money and go somewhere else.

Review №3

2024-07-01 19:29:34

It was an excellent job the only problem I see is what the ceiling needs the back that the walls of the shower that should be finished with the frame because you can see a little opening in between moisture can get through it

Review №4

2023-12-31 17:36:06

First, the shower and installer were great! Thats the reason why I gave them four stars. Otherwise, they would get one star.The problem is their customer service as it is nonexistent. We have a problem with the foot rest. We didnt get what we said we would get from the sales person. When you call them, you never get a callback. The last time I called and left a message was at least two months ago.So, if customer service is a must for you, use another company.

Review №5

2020-02-28 02:50:07

The staff here is great! The receptionist was welcoming and very helpful. She referred our concerns to Kristy who was also fantastic! They’re helpfulness was complimented by a full array of options and quality products for our needs. I will definitely suggest them to my friends and family.

Review №6

2023-12-27 16:18:54

I was injured the first time I used the bathtub. So, far, the. Management has dragged their feet, in regards for filling a complaint! They did however put a water cooling devise on the water heater as to keep the water cooler as it enters the house.I had burned my right foot toes, underneath them and the right side of my foot. It will take 2 more months before I heal. My foot Dr. stated it was 2 nd & 3 rd degree burns. The water temp was over 90 degrees after this they tested it.However, I never had any problem before until the tub was put in jested! Now, I am in pain, and my HMO says this is a third party injury, too. I strongly feel that this company should bend over backwards to resolve and compensate me, pay the medical bills, my pain & suffering and future expenses for medical too.Thank you for listening and I hope that I will not have to consult with a AttorneyRegards, John W. Sieren27 December 20238:18 AM

Review №7

2024-03-27 01:51:27

Work was done efficiently and precisely. The worker was courteous and left the area spotless. I was very pleased with the result.

Review №8

2024-07-01 16:09:17

Very happy with my new shower. Definitely recommend.

Review №9

2023-04-25 21:38:40

The service from Day 1 was absolutely amazing! The installation person was also amazing! Arrived on time and finished on time! The sales portion with Nick DePalma was outstanding! Nick is such an amazing Design Consultant! My overall experience was just superb! I would recommend USA Bath!!

Review №10

2022-09-01 21:10:39

Isael was one of the best craftsmen I have had the experience to do work in my home. He was very neat and organized and did a very professional job converting my bathroom tub to a walk-in shower. He kept to the two day schedule and produced a fantastic job. At the same time he was congenial and treated us very well. I would definitely recommend him and USA Bath to my friends and family.Thank you again Isael!