Uptown Body & Fender - Auto Body Shop and Collision Repair in Oakland in Oakland

Review №1

2024-05-24 02:17:05

Best auto shop Ive ever been to. The estimate was clear (and accurate - I wound up paying exactly what was estimated) with transparent and fair pricing. The shop itself is clean, comfortable, and - although not how Id usually describe an auto shop - fun. The team was friendly, professional, and ensured I was well taken care of, from offering me coffee or tea to giving me a ride home. The repair itself was perfect, you wouldnt even be able to tell where the damage was before. Plus, they cleaned my whole car and put air in the tires!Genuinely, I was extremely impressed by the level of customer service and care that they showed me every step of the way.

Review №2

2024-05-07 19:52:29

Uptown is the classiest place in town! Not only do they restore your vehicle to perfection, they treat you with professionalism, kindness and style, and they greet you with a delicious coffee latte. I will hopefully not need more bodywork on my vehicle, but when I do, I’m bringing it to Uptown Body and Fender!

Review №3

2024-05-17 03:29:20

I used their service probably fifteen years ago and was impressed with their service. Had an accident this month and I am glad that my son mentioned Uptown Body Shop because I am about to bring my car to other body shop. Thanks God that I made the right decision. Met sweet Giovanna and she still remember me. Utmost good service, respond to all my questions. Giovanna gave me a break on my dent in the rear and save me another deductible if I report it to my insurance. I am very very happy when I saw my car, clean and took care of the minor scatch, looks like it is new. THE BEST BODY SHOP IN THE BAY AREA AND BEYOND

Review №4

2024-07-02 13:57:03

Uptown went above and beyond for us! Their work is impeccable. And their entire team is incredibly skilled, super communicative, and does everything possible to make the process easy. Thats especially important when youre dealing with a stressful claim like we were. 1000% recommend!

Review №5

2024-06-08 05:48:25

I give Uptown my highest rating, not only because the shop performs the highest caliber work, but also because the staff is knowledgeable, efficient and organized and the shop is so attractive and fun to be in. Each person communicated quickly and effectively with all the parties - my insurance company, the car rental car company and me. Additionally, the Uptown office and customer waiting room radiates the values of quality and care that the staff and the organization clearly live. Its a pleasure to be inside the office. When I picked up my car I was stunned at gorgeous it looked - the repair work was perfect and it looked like Id just bought it. Uptown continues to be the best body shop in Oakland.

Review №6

2023-11-15 19:28:02

From the very first interaction with Uptown Body & Fender staff, I was welcomed & assured my vehicle could & would be completely repaired. The total experience has been professional & personalized. I would highly recommend this team for professional & quality body repair. Their shop is extremely clean.For those that have small children, they’ll love the book library & wooden train toy collection that kids can play with!!!!!

Review №7

2024-03-17 01:52:03

If I could give them 6 or even 10 stars I would! This was my second time needing to bring my car in, both times it had significant damage (not my fault😆). The staff (and owner!) are amazing!! Friendly, professional, talented, patient, efficient, and so so helpful. My car looks as good as the day I bought it 7 years ago. I would not hesitate to recommend Uptown to anyone and everyone. Well done! And the fact that it is woman-owned is a serious plus!

Review №8

2024-06-29 01:37:14

Best place in East Bay to have body work done on your automobile. Excellent customer service and wonderful contact with customers throughout the body shop repair experience. Obviously the years of expertise shines on assisting customers with the repair of their auto repair. Wonderfully experience!!!!

Review №9

2024-05-21 00:13:08

My experience recently with Uptown was incredibly good. They were friendly, helpful, and so efficient. I was quite surprised having used another shop a couple of years ago AND that was a very discouraging place, especially for similar damages (my car was hit in or around the drivers door). That last body shop took 3 to 4 months to complete the repairs. Whereas this time, Uptown only took less than a month. Initially, they walked me through the process AND called the Rental Agency to drop off & pick me up. In fact, they made the entire experience amazingly pleasant, both in getting the work done, and in regarding my inconvenience, including disabilities. Overall, I would absolutely recommend this shop for repairs, and accessibility considerations, being very easy to find.

Review №10

2024-06-08 19:19:19

I was caught between 2 insurance companies after being rear ended. 4 different adjusters and claims representatives from both across the country remarked about the quality of work, high standards and excellent trustworthy reputation of Uptown Body & Fender. The level of professionalism, empathy and appreciation I received as a customer every step of the way from Uptown Body & Fender is remarkable. Few businesses large or small operate at this level of standards. A first in class experience.