Ubisec Systems, Inc. in Brea

Review №1

2024-06-17 19:55:45

It’s a remarkable feat to encounter an IT service and consultancy group that is dedicated to protecting your enterprise. Hailing from Bakersfield with a business presence in Brea, we were in search of proficient IT help desk support and guidance on equipment selection for our business evolution. Eddie and Micah impressed us with their profound knowledge and transparent advice, which was instrumental in our decision-making process regarding their offerings. After selecting the ideal service package, Eddie collaborated with me to address contract-related concerns. We reached an agreement on essential tasks and swiftly executed a purchase order in less than a day. Brea benefits immensely from having an IT expert who is committed to making a positive impact by blending traditional customer service with a strong corporate focus. Our heartfelt thanks to Ubisec for your exceptional support

Review №2

2023-10-19 04:02:52

I contacted Ubisec because our office needed immediate assistance with a firewall installation. After calling other local businesses with either poor costumer service or lack of response, I found Ubisec and quickly got in touch with Steve. He heard my concerns and was extremely helpful in coordinating an appointment for a technician to come on site and assess our situation. Austin showed up and provided exceptional client service and went above and beyond. Eddie was also very instrumental in making sure that we were taken care of and that everything went according to plan. Everyone I came in contact with from Ubisec was phenomenal and extremely professional and knowledgeable. Our office was in a pinch and they truly saved the day! Thank you all for being so patient and helpful. I will definitely reach out for future assistance and wholeheartedly recommend your services to others.

Review №3

2021-10-22 18:16:49

Ubisec has enabled our company to focus on serving our customers and running our business, rather than being bogged down by IT issues. Their knowledgeable, responsive, professional team takes care of all the IT needs for our business, from managing our network and devices to cybersecurity to answering computer questions from individuals on our team. Furthermore, the remote work capabilities they offer, which we began using before the pandemic, have been benefited our entire team from inside support staff to those out in the field. Ubisec has been instrumental in providing innovative IT capabilities and the support needed to implement these changes; this in turn has enabled our team to work and communicate more effectively and efficiently. Thank you Ubisec!

Review №4

2021-06-10 17:09:27

I have worked with Ubisec for many years and, time after time, have proved they are a company that puts the customer first. They have helped us with our network and telecom needs through the years, as well as many technical projects. The Ubisec team handles requests and deployments quickly and efficiently. In addition, Ubisec works to make sure we know all of our options and help build the best solution with security in mind. They are professional, courteous, efficient, technical, consistent, and excellent at following up. They also understand how to integrate technology to meet business requirements. I highly recommend Ubisec for your technology needs.

Review №5

2021-05-11 21:53:43

The Ubisec team has been instrumental in helping us set up our IT solutions for our small business. They did a thorough job assessing our needs to propose a solution, and helped implement the solution. They were professional and provided exceptional service throughout the whole process. Post implementation, they have been extremely responsive in their customer support. I highly recommend Ubisec Systems for your business needs.

Review №6

2021-09-16 16:41:58

Ubisec has been thee vital partner to our continued success and growth over the last 10+ years. Theyre staffs knowledge, professionalism and response time is above all the very best in the biz. Theyre continued advanced solutions and security practices as well as their knowledge of cutting edge technology is one of the many highlights to be mentioned. No task to large or small for this team, would highly recommend Ubisec to any biz in any industry!

Review №7

2021-09-23 02:20:15

Ubisec has been providing IT support for about 10 months now; they have been doing an amazing job managing our network, devices, remote help desk services, recommending solutions and executing those new solutions/projects (to name a few!). We trust Eddie and team with all our IT needs; they have been very reliable & quick to respond every time we reach out.

Review №8

2021-10-13 17:22:53

Our company has been working with Ubisec for a number of years and Ive been impressed with their professionalism, responsiveness, and their ability to work with the changing needs of our business...and weve been through a lot. Ubisec, helped us upgrade to a VOIP phone system, migrate to Office 365 and a fully cloud-based file storage environment (no more physical servers onsite), step up our cybersecurity tools, coordinate with our other contractors when we upgraded to a cloud-based ERP, and set up a virtual desktop environment so our remote team members are fully supported. Through all this, the staff at Ubisec has worked well with every member of our team, regardless of location or level of comfort with the technology. Really feels like I have my own IT department, which has allowed me to focus on the maintenance and growth of my business.

Review №9

2021-05-26 23:37:50

I cant say enough good things about Ubisec, we have been using them for about 6 months now and its been a game changer, The support & communication is the most Ive ever seen dealing with any MSPs in my 12 years working in IT. They also did our MS 365 migration from Office 2013 flawlessly. No down time, not lost users, no lost data.If you are looking for anything IT related, you wont be sorry you call/use their services. Thank you for everything you do Edward & team!

Review №10

2021-06-10 00:31:24

The team at Ubisec does a phenomenal job of taking care of our IT network. Regardless of the time of day, the Ubisec support staff is there to meet our ever-changing needs.Responsive, dedicated, professional, and technologically educated are just a few words that characterize the Ubisec staff. I trust them to have my companys best interest when interfacing with employees, customers, and other IT vendors and resources. When it comes to Cisco knowledge, they really do know their stuff. They are masters of configuring VPN tunnels, SDWAN, complex multi-site to cloud environments, and so much more, and that doesnt even begin to scratch the surface of all the services they provide.If you are thinking about switching IT service providers, look no further, youve come to the right place.