Presentation on Map Reviews Nearby

UBEO of Fresno in Fresno

4.9 (49) 7580 N Ingram Ave Suite #103, Fresno, CA 93711, United States

Categories

Business to business service
Business management consultant
Copier repair service
Office equipment supplier
Printing equipment and supplies

Location on the map

Fresno, Fresno County, California, US

Phone: +1 559-261-9349
Site: https://ubeo.com/contact-loc...

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.9

49 Reviews for UBEO of Fresno 2024:

Review №1

2024-05-02 16:08:23

Ray is wonderful technician, he always go above and beyond for us. Overall a good human. He explains things to us, so that we understand. I am very satisfied with our tech. I recommend a raise for him

Review №2

2024-06-18 16:05:48

Great Sales, Great machines, and when needed - fast and knowledgeable techs. they respect my time and the requirement of my equipment to be up and operating quickly.

Review №3

2024-06-14 17:14:05

Very professional and courteous. Quick response and always great communication. Very knowledgeable.

Review №4

2024-05-03 16:38:18

Im now using UBEO to service my churchs account so theres a good recommendation.

Review №5

2024-05-15 14:18:24

Great service provided by friendly and knowledgeable technicians.

Review №6

2023-06-02 00:07:52

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit.Ive used RMCs services at my work place for the last 5 years and they have always been wonderful in responding to all of our printer, copier and scanner issues. The technicians are very professional and exceptionally knowledgeable with the machinery as well as how to quickly resolve problems and issues.They check in before coming on site as well as check out after their work is done. I highly rate working with this company.

Review №7

2023-11-06 17:16:23

Ray Richey, our onsite service technician. He is always professional and goes above and beyond to ensure all our questions are answered.

Review №8

2020-09-01 16:24:01

From calling the Help Desk to the technician that arrives on site-every person has been very courteous and professional. Always arriving in a timely manner and fixes the issue the same day-unless a part needs to be ordered. Always keeps me informed of the process and follows up to make sure everything is running smoothly.

Review №9

2023-02-24 17:59:23

Fast and satisfactory service. Staff is very professional and friendly, took time to explained what is wrong with the machine and showed us steps and recommendations on how to troubleshot and we learned other functions as well.

Review №10

2021-10-11 18:11:14

I only had to send email they did their magic two way willing to send the item by mail for next day and I was happy with that but then they were able to search they found extra toner was deliver and install with in hr .. it was great since this was a busy time for us to print posters

Review №11

2023-04-10 21:34:07

From the phone call to set up the appt to the repair man leaving our office, it was great service.

Review №12

2022-01-07 18:34:44

Technicians are always professional, courteous and thorough. Take the time to check machine, and communicate what needs to be done. Repair is almost always fixed the first time. Highly recommend.

Review №13

2020-08-27 18:01:30

Santos the Service Tech with RMC was sent to our place(Anlin Windows & Doors) to check on a system error that appeared on the printer. He was very knowledgeable and helpful in trying to solve the issue. He needed to order a part, so he will be back to replace that part. I run a service department, and having good customer service is key, you should be proud to have Santos representing your company.

Review №14

2022-08-11 17:04:01

Ray is always responsive, timely, explains clearly if theres a problem or what the problem is. He has been very professional, polite and accommodating.

Review №15

2021-05-12 21:21:20

We really appreciated the quick response. We called that morning around 10am and by 1pm our copier was being serviced. Those copies are essential with hybrid teaching because we need to hand out assignments to kids who are not going to be at school the next day. Much appreciated.

Review №16

2021-04-14 16:52:49

Couldnt be more happier with their service. The turnaround time is very fast and ALL service technicians are very knowledgable and always teach me new tips and tricks on my copy machine.

Review №17

2020-06-29 19:58:34

Received excellent service from Ray Morgan Companies Technician. Fixed our issues fast and we were back up and running in know time.

Review №18

2023-03-15 16:06:43

Over the phone is usually very helpful during my time with them and onsite as well, havent been any serious issues which is good!

Review №19

2021-04-08 19:46:48

Courtesy and professionalism of the on-site technician was excellent. Our on-site technician, Monte, was efficient, quick, and had great customer service.

Review №20

2023-01-11 16:36:35

Experienced and professional technicians who address our copiers issues within a reasonable time frame and patiently articulate the problems and solutions!

Review №21

2023-04-24 21:08:11

Service was exceptional. All issues were addressed promptly and efficiently.

Review №22

2020-12-15 17:28:17

Gustavo was professional, friendly and efficient. He quickly found our problem, got the part he needed and fixed it in a relatively short time. Thank you again!

Review №23

2017-03-24 16:18:57

Lousy service. Ours is a physician office that they service. We had a fax machine malfunction that they were to service. Multiple phone calls, and emails went unanswered, or if answered, they would blame us for using the machine too much. There was a lot of finger pointing within their organization, and apparently, they have a sales person called Dwayne who was to blame for not being responsive. Finally, after multiple phone calls, 4 weeks later, they fixed the problem.

Review №24

2024-05-17 17:30:52

Very efficient and friendly

Review №25

2022-02-04 17:11:31

Went above and beyond! The tech was knowledgeable and thorough. I am happy with the service provided :)

Review №26

2022-05-06 17:55:50

Excellent and reliable service. The tech always comes in on time and fixes any issues.

Review №27

2023-07-31 18:37:16

Great time response and great service! Great outcome, Thank you!

Review №28

2020-07-23 16:30:45

Amazing customer service and super fast response time. Great company with amazing employees.

Review №29

2023-04-18 17:35:22

The service I receive and the promptness and courtesy of the technician.

Review №30

2023-07-25 16:49:19

Ray is a very knowledgable and professional service

Review №31

2020-09-10 22:57:55

Issues with the office printer do not stress me out because I know there is a team available to help me when needed!

Review №32

2020-06-24 14:56:30

Montie did a great job, after replacing our rollers our copier ran like a dream

Review №33

2021-04-08 17:09:58

Great service and fast at responding to our company needs.

Review №34

2020-11-25 18:36:12

Fast and friendly service personnel. Pros for sure.

Review №35

2021-09-28 17:48:07

Came out the same day and kept me updated on the service.

Review №36

2022-08-31 18:41:02

Prompt and quick service, techs are the best

Review №37

2020-12-03 17:27:03

I RECEIVED A PHONE CALL FROM THE TECHNICIAN ABOUT 2 MINUTES AFTER I PLACED THE CALL FOR SERVICE.

Review №38

2020-10-13 16:31:46

Always prompt, friendly and professional service!

Review №39

2023-02-15 18:22:26

Great and professional services.

Review №40

2021-01-26 17:19:48

On time, great service and courteous.

Review №41

2021-10-14 16:31:17

Prompt response for service, toner comes as needed

Review №42

2022-02-09 17:43:10

Fantastic Service from a fantastic company!

Review №43

2021-11-05 17:16:31

Always available, minimal wait time.

Review №44

2023-11-29 16:56:31

Great service!

Review №45

2021-09-21 17:28:19

Very prompt and professional! Thank you!

Review №46

2020-10-20 16:39:57

Very happy with prompt service

Review №47

2020-11-11 17:26:23

Knowledgeable friendly staff.

Review №48

2023-05-02 18:30:40

Prompt service

Review №49

2021-01-26 17:18:08

Great Service!