Presentation on Map Reviews Nearby

Turlock Chrysler Dodge Jeep Ram in Turlock

4.2 (199) 1600 Auto Mall Dr, Turlock, CA 95380, United States

Location on the map

Turlock, Stanislaus County, California, US

Phone: +1 209-250-5800
Site: https://turlockchryslerdodge...

Opening hours

Monday:Closed
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–5 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.2

199 Reviews for Turlock Chrysler Dodge Jeep Ram 2024:

Review №1

2024-04-16 14:54:06

Found the car I had been searching months for at this location. Staff was great and very helpful. Kyle was the salesman I worked with which he was very friendly and super respectful. The staff was also very informative and not pushy at all which helped me feel comfortable with my purchase. After searching for my car at multiple different dealers I can say that this location is by far the best one. Great warranties and great deals would recommend to anyone buying cars in this line of product.

Review №2

2024-04-06 02:11:50

I got a new job promotion and wanted to treat myself to something nice. Ramon our salesman assisted my girlfriend and I in finding a sweet Chrysler. He helped us seal a sweet deal on it, very fast, professional, as well as friendly. Thank you again man. Harvey, the manager, helped us get a great price for my trade-in and for the car. Everyone on the property is very kind and personable, Armando stood out to us especially as we were leaving. Great experience and team!

Review №3

2024-04-26 20:26:47

Got an amazing deal at Turlock Dodge with the help of Ana and manager Harvey!!! We were looking for a Charger and Ana found us the perfect car that matched our needs. They have amazing deals going on right now!!! Customer service is AMAZING and they made the whole process easy.

Review №4

2024-03-14 03:24:02

Such a great place! Armando De La Torre was our car dealer and he worked with my mom and her budget so she could get the car she fell in love with. Everyone was super friendly and went above and beyond to help us.

Review №5

2024-05-26 00:32:03

Kyle did a great job listening and, thus was able to understand what I needed in a new truck. He shared the information on several of the trucks on the lot. Kyle was patient answering my questions and low pressure on the sale. In conclusion, I feel that Im getting a good deal on a great truck. I highly recommend Turlock CDJR and Kyle in particular.

Review №6

2024-06-18 12:06:07

My Family and I had the best experience ever at Turlock Chrysler Dodge. We meet with Kyle Barcelos, he took care of all our needs and made the transaction super easy for us. Very Knowledgeable and Professional! Took the time to explain any questions or concerns we had. I would highly recommend going to see Kyle Barcelos.🌟🌟🌟🌟🌟

Review №7

2024-06-22 16:58:32

The staff needs to work on their communication skills. Took a car in for service and they didn’t bother to notify me that they broke something until I seen it in small print on my invoice. Then I ordered parts and it took forever because apparently they have nothing in stock they have to order from LA dealerships. Then once I placed the order the parts department staff didn’t bother to tell me they are closed on the weekends. RIDICULOUS!!!!!

Review №8

2024-03-14 07:12:04

Had a wonderful experience purchasing a new vehicle at Turlock CDJR. Kyle was very helpful throughout the whole process. I left the car lot highly satisfied and in my dream car. Thank You!

Review №9

2024-06-22 21:02:48

I worked with Ana Lopez. She was amazing and kept me in the loop every step of the way! I am so grateful for her helping me purchase my new Jeep Compass! I highly recommend her for anyone wanting a new vehicle!!!!

Review №10

2024-04-29 18:22:59

Amazing dealership! I have bought my last 2 cars from Turlock Dodge . Looking forward to a great relationship with them . Thanks for everything

189 more comments

Review №11

2024-05-15 01:24:54

My salesman was Kyle Barcelos and he was amazing. Made my first car buying experience seamless and easy.

Review №12

2024-04-28 01:54:13

We received great customer service from Jerry at the Turlock dealership!! He provided amazing!!! customer service going above and beyond our expectations. He thoroughly explain our options and answered all our questions very patiently. We are very happy that he helped us meet our needs and made the process very enjoyable. Thank you Jerry!! It was great working with you!

Review №13

2024-04-28 15:08:13

Found the truck I wanted online while I was out of town. Contacted the dealership and Ana Lopez communicated to me right away. Filled out the credit app online. Got approved and Chris in finance sent me the contract to sign via email. When I got back home late Friday it was too late to get the truck so I let them know I’d be there first thing Saturday morning. Met Ana and she showed me the truck and answered all my questions. Signed the papers with Chris in Finance and was on my way in less than an hour! Best buying experience I’ve ever had at a dealership. Everyone was fantastic. If you are in the market for a new vehicle go to Turlock Dodge!

Review №14

2024-04-10 23:35:08

Amazing customer service. I cannot be more satisfied. They were really helpful and patient with us. Greg, the manger was a polite man and did everything to help us. The gentleman, Armando De La Torre, our salesman went overboard and treated us in the best way possible. I appreciate their business and their effort on giving the best customer service. TurlockCDJR has the best deal.

Review №15

2024-06-06 02:50:52

We are super happy with our purchase thanks to Kyle for making it possible! Awesome service and awesome dealership

Review №16

2024-06-01 04:59:38

Kyle was very friendly and responsive. He answered all my questions before heading out to Turlock. He waited for me to make it out even though it was traffic time and had to wait after closing to help me with the car I wanted to see. I would recommend Turlock dodge to the people I know looking for a car. I would also shop here again if the future if needed.

Review №17

2024-03-07 17:32:12

Kyle was great! Service was great. It wasnt an all day process. Just wish they used Navy Federal for financing.

Review №18

2024-01-27 01:18:10

Kyle was awesome!!!! He was with us every step of the way ever since day one when we placed the order for our 2024 Jeep Wangler Rubicon.

Review №19

2024-05-07 05:24:05

Had a great experience at the dealership Armando made me and my family feel very welcomed and did what he could to get us at the price I wanted on my Ram truck. Would highly recommend the Turlock Chrysler dodge jeep ram dealership. Thanks again!

Review №20

2024-03-21 00:53:42

Armando and the rest of the team at Turlock Chrysler Dodge were amazing to work with, no hassle, everything was upfront to begin with.If you are looking for a Chrysler vehicle I highly encourage you to visit them….and ask for Armando.

Review №21

2024-03-11 02:46:45

If I could give this dealership minus zero stars I would. Back in 1999 I had a terrible experience with this dealership. At the time I was working, full time job but had somewhat bad credit. These guys convinced me that I was able to get a brand new 1999 Dodge Ram 1500 with my bad credit and with a low down payment of only 1000 dollars. I told them to please make sure the bank had approved my purchase and that they were gonna finance me without any issues. They said yes, the bank has approved you and you can drive away on your new truck this very moment. I drove away, was happy as can be as this was the first time in my life I had bought a pickup truck. I showed the truck to friends and family and coworkers as I was very happy with my brand new truck. Two weeks later, the corrupt finance manager at the time at Turlock Dodge Chrysler Jeep calls me and says I need a cosigner as soon as possible or that I was gonna have to return the truck or they would come get it themselves. He spoke to me with a nasty threatening attitude that I will never forget or forgive. I was very ashamed because I had already shown the truck to many people and I had no cosigner to help me out. I had no choice but to return the truck asap and I felt helpless and downright depressed for several days. Long story short...these people dont care how they affect and possibly even destroy peoples lives by writing up false contracts that have not been approved by financial institutions just to hook you into the deal. They dont care about the shame they bring upon people by taking a vehicle away that they shouldnt have sold me in the first place as my credit was not good enough for such a purchase. They are a corrupt dealership ran by corrupt and unscrupulous people and I advise anybody not to go there to buy a new or used car. Run from this dealership if you know whats best for you. I will never forget or forgive the way I was treated there 25 years ago and will make sure nobody in my family ever buys a vehicle from them.

Review №22

2024-02-29 13:53:05

Their service manager was very good. Kept me informed and did his best to keep the cost down. Unfortunately, even though I spent over 5000 on my 150,000.mile service. I had 2 issues that they looked at, but I did not approve the work .and instead of not charging me since I had already spent over 5000, they still charged me $405 .00 just to tell me whats wrong. I feel after someone just paid out over 5000 for routine service. With no other issues, they still had to charge 405.i will not be going back .when my next service is up .they lost 5000 .dollar customer over 405 .dollars. great service bad business sense.

Review №23

2024-06-29 02:59:30

Took my wife’s 2020 Wrangler Sahara unlimited in (was purchased new on 3/2020 from Modesto CDJR) for transmission issues (42,500 miles pavement princess) that the Modesto jeep dealer said there was nothing wrong and everything was within normal operating standards even though you could hear a hard clunk everytime you put in reverse.Turlock CDJR Service department was super professional and understood our concerns within 2 days I was notified that the transmission would have to be replaced. (Under Warranty).This is the 2nd time Turlock CDJR has fixed Warranty issues that Modesto CDJR would not.I would have given a 5 star but Jeep doesnt give rental car anymore and a dealer loaner wasnt a option for Warranty issues and my wife was without a vehicle for 18 days while waiting for Warranty parts to be fixed.I highly recommend this dealership as the service department was Professional, Courteous and good communication throughout this service visit

Review №24

2024-03-20 01:32:04

The owner of Turlock Dodge has done an exceptional job hiring friendly service-oriented staff. I couldnt imagine taking my vehicle anywhere else for service. I have bought 3 vehicles, and the offers have always been more than fair. Last truck I bought it December 2023 was a brand new 2022 Ram 2500 Laramie that he sold to me well below list price. Highly recommend this dealership for sales and service!

Review №25

2024-03-10 05:17:37

I was looking for a car over the weekends and found this dealership which led me to get a nice affordable Chevy Tahoe. Armando was my salesman he was very kind, the process was very easy and quick “in and out” as I say, and very informative. Most dealers would try to rush you into things but this in my opinion is the best. Highly recommended.-Satisfied customer !!!

Review №26

2024-07-04 21:36:02

Came in on a random day and with the help of Armando, I was able to drive off with a brand new Gladiator! I would highly recommend him and this dealership for all your vehicular needs!

Review №27

2024-04-24 01:39:23

If youre thinking of bringing your car here for some mechanical work, do not. This place is bad for business. My girl brought her car here and they couldnt couldnt tell us what was wrong with it for three weeks. In fact, the gave us back the car worse that it already was. They discovered a POSSIBLE solution and expected my girl to pay two thousand dollars for that POSSIBLE solution. Beware of the parts sales man named Mickey and a technician named Omar. These people are deceitful, cunning, incompetent, liars, and will take advantage of you any chance they get. Even the manager didnt do anything to help. I highly recommend getting a second opinion before you bring it to them.

Review №28

2024-04-26 01:36:43

We came in to look around and ended up coming back for the challenger sxt that my boyfriend wanted! We got amazing service from Ana Lopez she just saw us from far away just walking around and zoomed to us in her golf cart. She even stayed after closing to help us see how we felt after a test drive! Very grateful for the service and overall hospitality of this dealership!

Review №29

2024-06-06 22:57:13

Would not recommend using them for service. Made an appt for diagnostic and repair for A/C. My appt was 7:40 a.m., dropped it off, got a ride to work and called at 2:00 p.m to follow up. Spoke with Eddie and asked status, he said he did not have time to check with Tech but would call me back. I told him I did not want to leave my car there overnight, please call me as soon as possible. Called me right back and told me the tech put my car back together they didnt have time to do the diagnostic. I asked why would they put it back together without running the diagnostic. He said they ran out of time. I told him to keep the car until they get the diagnostic done, he said they did not have time and would not have time the next day (Friday). I dont think they ever touched it. Why would you take a car a part not to do the diagnostic but lucky me, they are waiving the charge. I would never buy a car here simply for the service department. If they are overbooked, they should not schedule appointments. Really sad because I love my Jeep and they are our local dealer. Really, Really bad communication and service. We have 2 Jeeps in our family, next purchase will be from Manteca!

Review №30

2024-04-23 00:44:18

Awesome customer service made you feel like family got the best deal for me they went over and above definitely coming back

Review №31

2024-05-03 01:28:11

Kyle Barcelos was great! Best experience of buying a new truck ever. I will never go anywhere else to purchase a vehicle. The finance department was very helpful and extremely understanding. I can not say enough good things about Turlock Dodge.

Review №32

2024-03-24 16:52:21

Awesome dealership. Was able to test drive as soon as I got there. They were very polite, helpful, and quick with their buying process. Thank you Kyle and Ana for your great service.

Review №33

2024-03-24 22:35:47

Woooooooow! Loved this dealership!! I walked in and had the best service by Armando De La Torre! He helped us with all our questions and finding the right prefect car for me and my family! Need a car? Need help finding a car to buy go visit Armando De La Torre you will not regret it great customer service!

Review №34

2024-05-03 01:35:45

Kyle Barcelos was awesome!!!! Wonderful information/knowledge on vehicle options and abilities! Get team work with financial advisor with challenging situations! Financial department very understanding without judgement! Harvey finance department was great to work with!

Review №35

2024-06-17 23:32:53

I had a great experience getting a new challenger with Kyles assistance. Thank you for all your help and making this buy as smooth as possible! You are a great asset to Turlock CDJR!

Review №36

2024-04-05 22:52:31

Very unprofessional and unorganized. I always have issues receiving my parts. And the lady that works in the parts department always has an attitude. I get better service from my local AutoZone and a bunch of teenagers work there. Even in the service department, we took a truck to get repaired and came out having the same problem. I decide to leave this review after they called me a liar. They said I asked for a quote when I specifically placed an order. I work at an auto repair shop so I have done plenty of business here to tell you they are a terrible dealership.

Review №37

2024-04-26 23:37:42

A close friend of mine came to this dealership for an issue her jeep was having and I cannot believe what she told me. Based on what she told they definitely tried to scam her. Three weeks in the shop and not a solid answer. Very unprofessional and deceiving. Do not come here for any mechanical work and stay away from Mickey and Omar.

Review №38

2024-04-27 00:16:18

Terrible place for any mechanical work. The people who work In that department are useless and unprofessional. They will try to scam you by giving you false information which will then lead to you having to pay more. A good friend of mine was almost taken advantage of but luckily she didn’t. She took her car elsewhere and told her that the dealerships resolution was not it at all. Avoid two scumbags named Omar and Mickey.

Review №39

2024-04-14 17:11:28

Ana and kyle are the best salespeople I’ve ever had the privilege of working with. They did everything I asked of them and more. To who it may concern both of them are keepers. Thank You Craig and Annette Calandra.

Review №40

2024-03-05 06:33:27

Was shopping around looking at vehicles my wife and i were interested in. Turlock CDJR met our expectations and then some during the entire interaction. No pressure on buying, gave us detailed info and they were able to met our budget. Kyle is a great sales person and helped guide us through the process. I highly recommend going down the Turlock CDJR and checking out both their new and used inventory.

Review №41

2024-01-17 15:53:40

I had an exceptional experience with the service department. They were courteous and actually got back to me quickly. I read some of the reviews before going but whatever changes they have made recently is actually showing a lot of promise!

Review №42

2024-03-22 18:02:34

Kyle is our salesman today. He is very kind and helpful and thoughtful. I would recommend him to any friend or family member who might be interested in buying a car here.

Review №43

2024-04-23 22:57:23

I left my car here to be diagnosed, it was there a total of 3 weeks and they eventually tried to sell me something that doesn’t even cause the issue my car was initially having.No one of as helpful not even the manager.I had to show up twice and spoke to the manager, representative(Mikey) and the technician(Omar) and they were all completely clueless.They completely wasted my time. I will never come back to a dealer again.

Review №44

2024-04-20 23:25:45

Kyle was great to work with! He was very knowledgeable and made us feel comfortable through the car buying process.

Review №45

2024-05-11 20:52:34

Great customer service! Jerry was really helpful and awesome he really helped us out! And he made everything easy and smooth!

Review №46

2024-02-05 02:47:02

We enjoyed the experience of buying our vehicle at Turlock Chrysler Dodge. Kyle is quite informative, excellent at communication, patient, knowledgeable and peoples person. He answered all our questions (which we had many of). Highly recommend this place for your next vehicle. For a good experience, ask for Kyle.

Review №47

2024-05-18 21:21:26

Felipe was a great salesman’s. Answered all my questions and made the whole process seamless. I highly recommend Turlock Dodge Chrysler Jeep.

Review №48

2024-04-06 01:42:05

I had the pleasure to work with Kyle to get my dream car! He made the process very quick and easy! Very friendly person and was able to answer all the questions!

Review №49

2024-02-27 00:28:59

After having some issues with service, Bobby, the service manager, made sure to resolve them. He was attentive to my concerns and was updating me through the day. I’m very satisfied with the service and urgency of my matter.

Review №50

2023-12-21 04:20:40

Usually get great service from the front by the younger girl, but this last visit made me not want to get my car serviced here. I told the service director that I have my wedding tomorrow and can’t spend a lot of money so I just want an oil change and tire rotation, but instead he tries to tell me that the recommended service for my current miles involves a long list of things, and would equal to 3000 dollars. I said no, but then said that if they mark it down and only do a few things it will be 300. This was the opposite of the service I asked for, and felt like a cash grab even after I said that I only wanted an oil change and tire rotation due to wedding expenses. I immediately asked for my keys back and never want to go back again because they did not care about what I can or can’t afford given the circumstances.Go to the Modesto dealership instead.

Review №51

2024-01-06 17:51:48

Took in my car for a diagnostic service since water was leaking into the passenger floor of my car. Had to pay $200 dollars for them to find where the leakage was coming from. Turns out when they called me to tell me they couldn’t give me one answer they gave me multiple answers! Saying it might be my side window or the front windshield and they recommend head liner removal to verify water was coming in from there and quoted me at $780! Just to take off the headliner and put it back on. Took my service elsewhere and they were able to find where it was coming from within minutes and was charged just $80 dollars. Definitely felt taking advantage just because I was a girl. And ridiculous I had to pay my $200 dollars! For absolutely nothing not even get actual answers! Definitely not coming back to service my car here.

Review №52

2024-05-16 03:00:17

Always a great experience over here at the Turlock location. Armando is always helpful and give the best service for all your needs! 10/10 !!!

Review №53

2024-05-18 00:38:00

Everyone was super friendly and the service was fast. Had Kyle as my salesman and he was very friendly and easy to get along with

Review №54

2021-04-03 21:18:56

Our experience purchasing our new family car was an amazing, friendly faces with great customer service. Luis, our sales rep, was easy going, funny and a great guy over all. He totally made my husband and I feel comfortable through the whole process. Thank you so much!

Review №55

2023-12-15 14:22:22

Made an offer on a truck. I was willing to pay higher than my offer but the sales person refused to tell me how low they could go. They also pretty much told me that the year old model truck was too popular to sell to me and that I would have to travel across the country and hope it is still in stock when I get there.

Review №56

2024-04-19 01:37:21

Great service. Kyle Barcelos made the buying experience a pleasure. Answered all my questions promptly.Daniel from the service department was also great.

Review №57

2024-04-30 19:13:42

Want to thank Bobby V for always taking excellent care for my vehicle!!! Top notch service thank you again for all your hard work!!

Review №58

2024-01-29 23:56:45

Our experience was wonderful and Kyle was extremely helpful, pleasant with a smiling personality. It sure was worth the drive from Clovis.

Review №59

2024-05-25 02:39:23

Very pleased with the salesman, Kyle he was very nice and upfront about everything. Would recommend doing business here.

Review №60

2024-05-18 18:41:08

Great experience, Ana L. was great, answered all our questions and got the vehicle at a very good price.

Review №61

2023-12-31 20:52:44

Over the last few months I’ve recommend 3 ppl to get 2500 trucks here and they added on $6000 unnecessary extended warranty to my customer for what ? NO reason 🤦🏽‍♂️ scam for real. These trucks are new 2023 Unbelievable.. never again.

Review №62

2024-01-27 22:49:27

Sales person Kyle was helping us and was very helpful and professional. Owner really cares about providing great customer service.

Review №63

2024-06-13 20:45:12

Pleasant experience. No aggresive salesman pressure. Kyle was very honest and informative.

Review №64

2019-11-25 01:58:38

Great experience they made up for making me wait in the waiting room for quite a while and I miss a little bit on my lunch I was a little bit late to work my boss is OK with it because they dropped me off and then, dropped off my truck to me at work! They also, did my oil change, and did my inspection because I just bought a 2015 GMC Sierra from them great people, & great service! The service manager even came and dropped it off himself and handed me the keys, himself. So my hats off to you service manager, no name needed it was a team effort!!!

Review №65

2024-07-04 21:34:00

Overall, great experience. Great customer service and easy to work with.

Review №66

2018-07-02 02:26:08

My husband was hunting for a 2015 Scion TC and couldnt find it any cheaper than this location. He called/texted ahead for details on the car as we planned to drive 3hrs to get it. When we showed up the car was already pulled out front for us.We took it for a test drive with Mustafa just to be sure there wasnt anything funky going on. Sure enough, the car was in excellent condition just as they said via text. Mustafa was patient with us while we attempted to figure out our information for our loan. We ended up getting a great rate through them and decided to take their financing offer.We waited a bit longer than anticipated to complete the sale, though we didnt have an appointment, but it gave us the opportunity to get some lunch from the nearby In-N-Out.The gentleman to go over our contract with us (his name starts with an H but I cant remember!!) was SO AWESOME. We didnt feel pressured to get a bunch of extras and he really helped us out to keep our final cost under the amount that we needed it to be. He was friendly, personable, and gave us a ton of information.Were incredibly happy with our purchase. The hatchback on this car is excellent - weve already transported large items with ease including 75 ten pound ice blocks to the local animal shelter and a 10 rug. Also loving the sun roof/moon roof combo and the elite sound system.Thank you everyone for your assistance!

Review №67

2024-01-13 00:02:33

Oh look! Another dealer that is screwing customers on a Demon 170. You have a signed agreement with the customer and Stellantis to sell it at MSRP. I would never do business with this crooked dealer! Bring back the sleazy car salesman!

Review №68

2023-12-14 23:16:24

I waited all day to pick up my car from service. I dropped it off by 8am and the guys said it would be quick 12ish. And no one ever called. I gave them a call at 230pm. And the girl from service, I selected option 1(Mariah or ameia) said it hadnt been done long, only since 12. Like wow 2.5 hours as Im waiting on stand by to get my truck back. She then says I just have to do the paperwork. I tell her why didnt you call. She says it wasnt long. When I get there 330pm because I have to sit in traffic coming from Escalon and coordinate a ride, no one knows where this paperwork she was supposed to have. She repeatedly was rude and did not care that time was an issue. Or care for resolving any issues she creates for everyone else. I arrive and all the guys have no idea what happened or why. I see my truck but no one knows where the paperwork or why I wasnt notified of it being done. I even told her earlier on the phone Im on the way to pick up the truck. When I arrived she unexpectedly wasnt there for me to speak to in the office. Worst experience ever. There is even more details to this frustrating experience. I hope when I go again I will see her or get that chance to speak to her in person about her work ethics and customer service.

Review №69

2024-03-07 20:41:57

It was a great experience Kyle is an amazing sales rep and did what he can to help my husband get his truck I actually came here to get my vehicle serviced because the car I got from Modesto Ram dealership is already messing up and I’ve only had that vehicle for a month so I recommend coming to Turlock dealership such better over all care

Review №70

2024-03-08 19:41:12

Felipe and the team at TCDJR did so well on my on my recent Durango purchase, I returned and bought a Chrager as well. A+ experience

Review №71

2024-03-08 02:12:34

Good experience buying from Kyle. Found a truck online but decided on another one we saw in person. Smooth experience.

Review №72

2024-05-26 23:35:05

If I could give more than 5 stars I would, Eric and Kyle got us in and out of the dealership as quick as possible. From being straight forward with all the finances to showing me all the little details with my new Jeep Grand Cherokee everything was a breeze. They went above and beyond what I expected. I’ll be recommending them to all my family and friends. They most definitely gained a life long customer. Once again I would like to thank Eric and kyle for making my experience with my first Jeep purchase such a breeze.

Review №73

2020-02-03 20:00:53

Armondo and all the other staff was super helpful and professional. I Came from the coast to look at a vehicle and possibly purchase it, Armando answered all of my questions in a very timely professional manner. When I arrived at the dealership extremely friendly and helpful staff, Made car buying a very good experience. Would highly recommend turn lock Dodge dealership to anyone looking for a vehicle.

Review №74

2023-09-18 16:58:43

Only take your vehicle to be serviced here If you enjoy horrible customer service, wasting money without fixing anything and going days on end without hearing an update about your vehicle (despite even calling multiple times and leaving messages). The folks here dont care about you, are inconsiderate, and rude. The service advisors are not knowledgeable by any means.This is not the first time this has happened to me. Unfortunately its a recurring issue with this dealership. This time, I dropped my vehicle off to be serviced on Wednesday. Knowing how badly their communication is and how long their service takes, I preemptively told the technician that I would need to have a call by Friday so that if the vehicle is not ready I can make alternative plans, because I had things to do that coming weekend. The technician promised me he would call me by Friday at the latest. Unfortunately I never received a call, not surprising. I also called them on Friday, left a message, supposedly with the tech, and still never received anything. Now Im going to just assume that its not going to be ready for the work week either, so now I have to figure out different plans for that. Again a call with an update regarding MY vehicle would have been fantastic.Their customer service is the worst I have ever dealt with at any dealership anywhere. When I finally do get in touch with the technician, its almost guaranteed that they get rude and seem inconvenienced that Ive been trying to get in touch with him for the past week about my vehicle that I havent heard about. I would avoid them at every cost. If you have to go out of your way to go to the Tracy California dealership, go there instead.Again this happens every time I have to take my vehicle in there to be serviced. I can expect to go up to a week without hearing anything about my property. And again, not for lack of trying on my part. I call, leave messages, request calls back, all to no avail. They used to have good customer service here, and in fact I originally left them a five-star review for it. I dont know what happened, but it has gone extremely downhill in the past 2 years. Once I pick my vehicle up its the last time Im ever setting foot inside their facility. Im going to go somewhere Im valued. If ever anyone I know is talking to me about getting their vehicle serviced I will tell them to avoid this location.

Review №75

2024-04-08 03:08:44

They treated us very well, kyle and Ana! And got everything through to me and bought my car without waiting.

Review №76

2024-03-25 00:05:04

Ana helped us a lot in looking for the best option. She is awesome and very helpful. Thanks 😊

Review №77

2024-04-15 19:47:40

Kyle was amazing! He went above and beyond answering all our questions and was very professional

Review №78

2024-01-17 17:44:10

Do not buy from this shady establishment! They are taking peoples money for allocations, then extorting an additional $70K on top of MSRP from the customer in order to complete the sale. STAY AWAY!!!

Review №79

2023-04-21 17:52:50

Salesman that sold me the truck was awesome and great to work with. Purchased and extended warranty for the truck with oil changes included. Ever time an appointment is made for service, I show up at the time scheduled and I’m told it won’t be done until the very end of the day, or I may have to pick it up unserved before closing and reschedule because they are swamped… especially if it’s a Friday such as this morning, which after being told this I canceled and left. Modesto location for service from now on.

Review №80

2022-11-08 21:52:23

They did the job well. Because they are short staffed I had to call them to find out if my car was finished. It took 2 days instead of 1 day.Dan was very professional in dealing with call backs to my son because I can’t hear over the phone.I appreciate his honest comments about the brakes because another company in town said my brakes were needing replacement and Dan said they are still good at 50%.They are very conscientious in keeping my costs down in this economy. I commend them and recommend them highly for being trustworthy professionals.

Review №81

2024-01-25 20:16:48

I had a very pleasant experience with their sales department and the service was great.

Review №82

2023-05-17 18:50:20

I had to take my dads truck to get a service done. And had made an appointment I week before so I can have a rental since I know it will take a while. They assured me a rental. I get there and the NEVER have rentals. It’s first come first serve car rentals so I’m guessing they ran out of cars in an hour to get a rental. I had my kids with me (2 younger than 4y). They told me it would be a couple of days for the truck to be ready. Very disappointed and frustrated. They should really have extra car rentals. Also one of the guy that works there was like “well I hope you can get a ride or you will have to walk.” Like really I live 30 min away from here!! By the way this was today! Good thing my sister was able to pick us up..

Review №83

2024-02-02 02:31:36

Kyle is a awesome sales person,getting the car was quick and fast and it was easy.

Review №84

2021-12-04 19:20:10

Unfortunately this would have been 5 stars but...they had my car from 11 to 5 pm, I had to call to see when it would be ready and when I arrived I was told that service could not be done on rotating the tires because the wheel locks couldnt be found. I asked why they didnt call me and was told because he just found out which means they had been working on the car at the very end of the day. While I understand over booking and me having to come back, I feel that lacks consideration for my time which is just as important as theirs. I now have to return to have that service done but was told that they would honor my warranty later even though it expires this week. My service tech was very very nice so if you go in ask for Raymond, and the admin I dealt with was very sweet. Overall 4 stars.

Review №85

2023-03-09 02:32:24

Terrible communication and poor service.Worth the drive to Modesto or Merced! It will save you time in the long run.Had an appointment Monday morning at 8am for 5 recalls to be completed on my truck. Was told over the phone it would be done same day. I was told by service writer when I dropped the tru k it would be next day. I had to call at 5pm on day 2 to ask the status of my vehicle and was told it was in shop but all techs had gone home for the day and he would call me morning of day 3 with an update. Surprise surprise no update on day 3 so I call at 3:30 and leave a message to be contacted. Call again at 4:30 and speak with manager/owner Greg Singh and he lets me know my vehicle is done and ready for pick up. When I arrive I’m informed that they had to order parts on 2 of the recalls and they would be in touch. After reviewing my work order they only billed 1.7 hours of labor and ordered some parts and had my vehicle for 3 days!This dealership has consistently had a poorly run service center and I would recommend going to another dealership in Merced or Modesto to have your repairs done.

Review №86

2024-03-01 20:42:25

Kyle was a great help throughout he whole process we will be back

Review №87

2023-06-09 19:36:25

Shout out to Alexis, David and Josh. I know there are great mechanics in the back, however these are the people we interact with and I had a much better experience this time around due to wonderful customer service from these folks, unlike Ray who was very unprofessional last time around. Im happy to upgrade my review because of these people, I recommend going here.

Review №88

2024-04-27 02:14:34

Terrible place to take your car for mechanical services. No help from Mickey and Omar. Wouldn’t recommend coming here for any service.

Review №89

2022-08-22 03:46:11

Recently bought a Ram 2500 from here and the whole experience was great everything from sales with Justin, to Sales manager to finance to service department. Justin really broke the whole process in ordering a custom truck, the delivery process and how long it would take for the truck to come in, he would occasionally call and give updates. This is the first dealership where it seemed you weren’t pressured or forced into a sale, the truck arrived, inspected washed and cleaned, and signed the paperwork. My family and friends would definitely buy again because of the great service Justin provided.

Review №90

2019-04-20 22:42:23

Amazing experience the guys there are 100% the best did everything they could to get us into a great car and they did it. And even went the extra mile and got our kids and us lunch. I will always recommend them! Thank you do much

Review №91

2022-05-11 16:24:21

Seemed like a lot of excuses and little customer satisfaction commitment. Took wifes car in rather than she taking in like she usually does herself. 60,000 mile tires had less than 30k and worn to belt. Alignment had been completed at time of new tires at same service center. When I asked about tire rotation 9,000 miles ago I was told they dont do it unless customer asks and she has been in twice since the new tires were installed and alignment completed. Asked if they could get in due to unsafe condition of tires as I was willing to buy new tires and alignment and was told 1.5 to 2 months out. Really? My wife has done all the service here since buying her Jeep before we were married. Bought 4 tires and had alignment completed in less than 3 hours at another store. Pretty disappointing for a loyal customer. Guess that loyalty goes just one way....and btw....probably 99.8% of my reviews are 4 or 5 stars. Im always fair when reviewing. This one is well deserved. And as a former GM at several franchise dealer stores, I hope this is seen by the right person. Im sure they would want to know.

Review №92

2021-07-10 01:25:26

I am very happy with my new truck.. Nico and the finance department had prompt and excellent customer service. Thank you!

Review №93

2022-01-22 20:14:48

Base my review off of service, brought my charger in for a recall fix, I schedule appointments three weeks in advance at 7:45am. was promised by 8:30pm that same day, I didnt get the car till the next 4:30, I had to miss a day and a half of work. thats my only complaint. they did the work, they were nice and over phone and desk. and they inspected my car and let me know what my cars need, and theyre communication over the phone links was nice and easy to use.

Review №94

2022-09-06 23:23:45

Very untrustworthy!!! Horrible service. Very disappointed!!!! The car that I was trading in had a negative value which was fine so I asked the sales person to remove the trade-in since I was getting a much better deal at Carmax to sell the car.The sales person went to the finance manager to remove the trade in. Once he returned with the new numbers the car payment was higher than the original payment with a negative values of 3k in a trade in. Wow!!!! Very untrustworthy behavior. Also they run my credit like 5 times. I dont understand why? One last thing The sales person also ignored me and was speaking to my fiancé while Im the one looking to buy a car. Respect women please!!I bought my last car from this dealer in 2018 it sad how much they changed! Very disappointed I wouldnt buy a car from them again.

Review №95

2022-07-31 02:29:19

I took my Dodge Ram here and dropped it off to have a recall repair done on the airbags. Every employee that i encountered here was polite, friendly, nice and helpful. Also my truck was ready 2 come home before the day was over with. Much appreciated, thank you all so much!!

Review №96

2024-03-31 02:34:35

Great car sale man’s, Kyle here has positive energy

Review №97

2022-07-30 19:50:47

Normally I have a good visit at the service department at Turlock dodge. Thursday July 28 I was treated with total disrespect. The service advisor rudely told me to wait by my vehicle as they were very busy. My 2019 ram needed a recall service and was told I would need to leave it. They had no loaners and they used to contact enterprise to get me a rental. The advisor stated I need to make arrangements for a ride. They used to pull a used vehicle from the lot if they had no loaners. When I called I asked to speak with a service advisor but the scheduler would only give me an appointment. I spent 1/4 tank of gas just to be told I wasnt going to have the work done. Bought my truck there but the advisor told me he didnt know why everyone brings their vehicles there for service.Rudeness overload and Im very disappointed in how I was treated.They need to go back to better customer service or hire more staff.

Review №98

2023-11-14 20:12:24

Horrible service department Adjustment on headlights put me in a dangerous situation. The top lights were up in the trees and straight down on the bottom ones. $$$ is all there concern

Review №99

2022-08-01 19:28:23

This was the best car ordering, purchase and delivery experience Ive ever had. I was referred to Turlock CDJR from a Jeep forum after my local bay area dealer (Putnam) wanted a huge premium just to factory order a jeep. Greg and the whole team were amazing to work with - honest, straightforward, friendly, and communicative. It was a 2 hour drive to pick up the car but it was the most pleasant and efficient purchasing process Ive ever seen. Will definitely be coming back to this team in the future!

Review №100

2020-08-25 16:04:29

Our experience was great! I spoke to Harvey, the sales manager, over the phone 4 times. He was just as pleasant at the dealership as he was over the phone. Martin, the lot manager, was the nicest person in the world. He took us out to the car lot in a golf cart. Gary the finance manager was efficient with all of the paperwork. It was a pleasant experience and we never felt pressured. Scott our sales consultant was great at listening and responding to our needs and questions.

Review №101

2022-11-15 22:47:11

I had an genuine, smooth sales experience. There was no pressure or stress at all during the entire sales experience with Manny and Harvey at the Turlock Chrysler Dodge Ram Jeep dealership. From the time, I arrived to document signing with Anue they were all very professional and hospitable. The entire dealership was very welcoming! I could since a sincere desire for customer satisfaction and fulfillment. I knew what I wanted and they helped me get it. I would recommend this dealership and staff to anyone looking for a sincere and genuine sales experienced. Great Job Turlock CDRJ!!!

Review №102

2023-10-12 23:19:25

Service Team is great. Had help from Mickey. Took me in when I was in a hurry. Even offered me some water bottles from the waiting room.

Review №103

2024-04-21 01:56:47

Kyle and Harvey were amazing so easy to work with.

Review №104

2022-10-26 18:19:43

Put in my car on Friday morning. Software update & diagnostic were proposed since I had some unknown issues with the car. Called in the afternoon, no response and no call back. Called 2 more times on Saturday and no response after leaving voicemail and speaking to front desk. Monday I called again and Edgar said someone was personally working on my car and would get back to me asap. Tuesday morning we went to the dealership and Edgar said tire rotation would be needed and would call this afternoon. Tuesday afternoon we went to pick it up since there was no call back and actual update for 5 days. Edgar said it had not been seen or put in the garage. A complete waste of time with no response. One of the worst services I’ve experienced.

Review №105

2018-07-11 21:09:53

Armando is the man to get you out of there with what you want.Fast... Fun... Painless... Professional4 words to describe my experience with Armando and turlock Chrysler dodge jeep ram... for those with smaller children there is a section for the little ones to play which was a huge plus for us... we are very happy with our 2018 RAM POWER WAGON!!!

Review №106

2022-04-24 12:46:02

Some one Called Made an appointment to have a tuneup on their van...... when we arrived we were told someone Quoted the wrong price and that it would be much more and said they couldnt do anything about it..... so the gas ⛽️ they used to get to Turlock Dodge dealership From Modesto was wasted and at the price of gas Didnt get a sorry For the inconvenience. And if that wasnt enough I had someone Follow me there to dropped off the van I had to pay them for the ride ......more money wasted... really nice guys.

Review №107

2022-06-04 20:33:49

The employees here deserve way more than 5 stars. Everyone I interacted with was extremely kind and professional. My tire popped on the freeway right next to their service center. Even though they didnt have my size tires in stock, they shuttled me to a nearby tire store and put my wheel back on, all free of charge. They squeezed me in between other scheduled customers, but they never once made me feel like an inconvenience. Special thank you to the receptionist who made sure I was okay in the aftermath of the scary episode on the freeway. Thank you all SO much!!!

Review №108

2024-03-24 21:50:01

Kyle was amazing with us just bought a brand new rt

Review №109

2023-07-09 20:50:37

They were able to find the problem of my vehicle. He quoted price was not what I paid it was much higher. Overall they did a good job troubleshooting.

Review №110

2023-08-02 23:28:24

Not impressed, general manager does not return calls. New truck front end is not aligned, been in the shop. If I want any update, I need to call them. Move on to another CDJR dealer.

Review №111

2022-01-18 18:14:40

Had a great experience here at the Turlock dealer. Me and my husband had been looking around for my grand Jeep Cherokee I’ve been wanting and finally found one that I loved in Turlock. I’ve owned 2 jeeps before this, and this one was by far the best one. Ramon helped us today and I can’t thank him enough. He was so helpful and explained everything to us, answered all of our questions, and made our buying process way easier. Thank you Ramon and Turlock Chrysler Team really enjoying my new ride :)

Review №112

2022-04-16 19:25:36

I had an appointment scheduled on Monday morning and wasn’t given status updates nor given a courtesy call. I called Tuesday afternoon after not hearing back and they were unable to give me a status update then. I’m not even sure my vehicle had been worked on yet even though I had dropped it off for my scheduled appointment the morning before. Was told I’d get a call Wednesday before noon and nothing. I called them and was told everyone was away from their desk. No loner was offered. I received a call shortly after stating they couldn’t figure out what the issue was, they did some software updates and my vehicle was ready. Very disappointing.

Review №113

2024-04-07 22:35:32

Love the lady working there she was very helpful and very kind!

Review №114

2023-10-24 05:59:15

I have purchased two cars from Martin the used car manager fabulous guy, friendly overall a very much enjoyed working with him thank you Martin

Review №115

2020-01-23 17:34:45

From the moment I got to the dealership I was very impressed with the professionalism and quality from all involved in my purchase. Michael was a very knowledgeable sales professional and answered all my questions.Eric explained all the financial details and offered all the necessary add ons and options. The manager was polite and helpful when it came to arranging the final details.I wouldn’t hesitate to refer friends and family for their future vehicle needs.Thank you for all your help in what was easily the smoothest and best car buying experience I have ever had.

Review №116

2021-03-29 04:57:04

So fast, friendly and informative on every question or concerns we had! Especially during a time where Covid makes you feel disconnected the staff here was amazing and honestly made me feel at home and forget we were wearing masks. We are so incredibly happy with our purchase and they made it all the more exciting! I highly recommend and I’ll continue to rave on to my friends and family and we will continue to come here for our future vehicle purchases!

Review №117

2022-09-11 15:40:05

Simple transaction working with Manny and Harvey! I found this 2022 Ram on the web site for Turlock CDJR and inquired about it. Once I started communication with the sales team they made this transaction simple and worth my time to do business with them. I drove away happy and fulfilled!

Review №118

2019-04-17 14:43:16

My husband and I had a great experience before we even pulled up! We were looking for a Jeep Cherokee and contacted multiple dealerships for pricing. This dealership was so nice and helpful in getting us the pricing we needed, and they were not pushy nor did they pressure us to do business with them, unlike our local dealerships.We travelled from Fresno for the purpose of getting this car and our experience when we arrived was just how we expected with our online experience. They had the car ready for us to test drive, and even made sure it had the features we wanted.The financial directory even got us the best deal with our financing and were so grateful. We appreciate Carlos and Erics fantastic service and help with our vehicle purchase!

Review №119

2022-07-25 23:12:43

I use to bring my car here for oil changes and the last few times I tried to schedule an appointment and the ladies on lady at service was super rude. I asked for an appt for a few weeks our. She stated they has no appointments for over a month like she didnt even want to check when they had availability so I drove my car all the way to fresno twice and once to the dodge in seaside. My experience was way better at both of those stores. They got me in right away and friendly professional service. Today I called turlock to check a price for a part that I need. Ive been on hold for over 16 minutes. Once again Id rather drive over an hour out of the way for better customer service. I gave up waiting on hold, called fresno and they got me an answer in under 5 minutes. Its a shame im going to have to pick up the part in fresno but the turlock store sucks in general. I highly recommend taking your car where they treat you right, you know your car will be in good hands.

Review №120

2022-11-17 05:22:42

Had scheduled appointment for two of my service vehicles to get there oil changed. Mind you I purchased three brand new 2021 Dodge Promaster vans last year alone for the plumbing business which I own. These vans coming out of daily operations costs me money and time which I never get back. I even called the day before to insure my vehicles would be in and out and back on the road as quickly as possible. Basic oil change and filter only takes about 15min to 20min tops. So my employee and I arrived at our scheduled appointment time which I was assured twice by Dodge Chrysler Jeep that they would be in and out. Well as we got checked in we were told that they were behind schedule and didnt know exactly how long it was going to take them to get to our vehicles. After a few very heated words and explaining my situation to the service manager we were able to get bummed up but were stil there for about 21/2 hours and charged full price for what should have taken about a 1/2 hour. Not only did they cost me time they cost me money paying for a employee to sit there it cost me $150.00 an hour at 21//2 hrs each van. Now if they cost me this much to service the 6 vans we own like this at 4 to 5 oil changes a year how much time and money Im losing with this companies service. This is unexceptable! If this is how they treat a company that just spent close to $170,000 with them how are they going to treat the person who may only purchase a vehicle once every 5 to 10 years from them? In short in my future purchases and maintenance needs wont be going back to Dodge Chrysler jeep. Making the decision to part ways with Dodge Chrysler jeep is easy once the numbers are put on paper. Crunch your numbers people dont let it cost you what they already cost me.

Review №121

2024-02-02 22:11:58

Awesome experience! Friendly staff and great prices .

Review №122

2021-04-11 17:50:03

Clean dealership and friendly staff. I recently came in to look for a 2021 Ram. The sales rep, Armando took me around and showed me the inventory. We tested several trucks and he was patient and made conversation with me. When it was finally time to talk numbers, he and the sales manager Harvey took the time to explain what they could do for me. As a consumer I tend to get impatient specially when I’m going to purchase something expensive. But these gentlemen were patient and kind to me.The next day I came back in to follow up with the truck I wanted. Armando was not in so the sales rep Luis took over the process for me. He too was patient and empathetic to my time at the dealership. I was able to drive away with my dream truck and was ultimately satisfied with the help I received.I hope moving forward this location follows through with great service in the questions, maintainence, and business I conduct at Turlock Chrysler Dodge Jeep Ram. Thanks gentlemen!

Review №123

2022-03-23 05:21:41

They did an oil change fuel filter change and took care of 4 or 5 recalls.. The only issue I had with them was the way they managed their time in getting my vehicle out... It was there 3 days! Two days basically to check wheel studs.. I understand that only a few techs are trained to do this, but it seems that since this service was scheduled a month in advance that they could have made sure a tech was available for this procedure on the day of arrival

Review №124

2021-12-31 16:46:15

The truck is great. My third Ram in 25 years. She is beautiful. Everyone is friendly and helpful. Slight issue with follow through. The paperwork process went very quick. The facility could update customer amenities.

Review №125

2020-06-13 19:22:28

I found this dealership to be customer centered. The sales staff was patient, courteous and respectful. My husband and I were very happy with the purchase price and we love our beautiful dodge truck! I wouldnt hesitate to purchase another vehicle from them.

Review №126

2022-10-04 21:04:37

Shady business practices not worth your time better of going anywhere else . They had my car for half a month for 7hr of labor. Never got told why up front until i cought several of their associates lying to me. I would call every other day, supposivly bearly missing associate or that he was busy and would call me back. Never got the call back, would get hanged up on, so i instead showed up to find out person that checked my car had COVID the day of check in and no one was going to work on it until further notice. No apology or reemburcement for my troubles.

Review №127

2021-04-03 19:41:11

My husband and I were greeted at the door and we were treated very well by all the team members that we encountered. Ramon took us on a test drive and he put us at ease immediately. The team worked together to make our visit and paperwork go extremely efficiently. We would absolutely recommend them to our friends.

Review №128

2021-12-04 16:23:37

I am extremely dissatisfied with my last visit. My appointment was at 7:15 AM for an oil change and tire rotation. When I got there I was told that there was no technicians until 8 AM. If the service center is aware of changes in their schedule they should most definitely contact the customer and advise them. As well due to Covid there is no shuttle bus either. So I had to sit there until 10:15 AM for the completion of a simple oil change and tire rotation. I’ve never Experienced such a long wait time and the only reason why I believe my vehicle was done by 10:15 AM is because I went back to the advisor for the second time to ask for the status of my vehicle. There appears to be no one in a hurry, there appears to be lack of communication, and it is extremely unprofessional.

Review №129

2022-08-13 17:15:44

My son dropped my car off for a 10 am appointment to have the headrest replaced (warranty work). At 5 pm they hadnt called, so I reached out to find out they hadnt started on the car and needed to keep it for another day. I was not happy and requested they provide me with a car. They didnt have one, but said they could have the car ready by 10 am and would send a shuttle to pick up my son. At 10:07 am they called and the car was ready. When my son got there, there was a $70 charge that he paid for an oil change I had not requested.

Review №130

2023-09-29 03:24:20

Just called for my recall for my vehicle, no waiting or holding to speak to someone. Service department is very friendly n she took care of my problem. Thank you.

Review №131

2021-02-15 21:36:04

Armando was great! Friendly, knowledgeable and patient. We were looking for the perfect truck for our family for the last 2 weeks and he made our purchase of our truck very efficient. He’s a true asset to this dealer! We will definitely refer our friends and family! Thanks again Armando!

Review №132

2022-07-09 23:12:05

Ramon Martinez, Matt, and the whole team did a fantastic job of helping us get into the Ram truck we have been chasing for the last year. These gentlemen were considerate of our needs and budget and made the impossible possible while adhering to our wishes and budget. They were professional and exhausted all means to make our experience a memorable one. God Bless these gentlemen🙏🏼

Review №133

2022-12-17 01:25:00

Bought my new truck with these guys and have nothing but good things to say about them, from the first time I reached out to them over the internet, to the final step, signing up the paperwork, everyone was very responsive, professional and polite. Will definitely recommend them to friends and family!

Review №134

2021-10-30 16:52:47

The staff and specifically Armando, my sales man was amazing!!!! He helped me every step of the way to preorder my TRX, answered any questions I had at anytime of the day. Everyone there was very friendly and on it with whatever was needed. I will definitely purchase my next car with them.

Review №135

2020-06-08 20:28:37

Kind, courteous sales people. Probably the most genuine car sales people I have ever worked with. Never felt pressured to buy, never felt like we were being taken advantage of. Overall, a very positive and happy car buying experience! I will definitely shop here again.

Review №136

2022-04-20 15:44:06

My experience at Turlock Jeep was great! Manny was not a pushy salesman at all, he calmly took every objective I had and seen if there was something he could work out or make better. The management worked as a team, and the small town vibe of trying to help others was very present. At the end of the day I left with the car I’ve been dreaming about for over a year!

Review №137

2022-10-05 18:30:43

All the staff was very friendly and knowledgeable. Mikkel answered all of our questions and walked us through our purchase seamlessly. Eric in finance was very professional and on point. My wife and I highly recommend this dealership without question. We will be a customer again. Thanks

Review №138

2022-04-07 15:28:37

The staff was honest and up front. I appreciate that. The sales man was friendly and 100% the best sales person I have had interaction with during my 51 years on earth. I highly recommend doing business here.

Review №139

2020-08-31 01:03:35

Manny helped us purchase a Ram Rebel and provided nothing but professionalism and amazing service!! He is incredibly knowledgeable on all the vehicles and the car buying process. It was the easiest car sale we’ve ever gone through! After we signed the papers, he treated us to the best taco truck in Turlock. Thank you, Manny, for your kindness and everything you did to help us feel like valued customers at Turlock CJDR!

Review №140

2022-06-16 18:54:48

Took my vehicle to get diagnosed, after appointment my vehicle sounded worst than before. I understand it had to be taken apart but someone should prepare customers that this is a possibility. Truly feel it was made worse on purpose so I had to come back to get it fixed. Not the Biz!

Review №141

2021-07-24 16:23:43

Went to purchase parts. There was a long wait just to get someone to the parts counter to help me. Once help came, the lady wasn’t knowledgeable at all. She looked up info for me, however did so incorrectly. She didn’t know how many quarts I needed to flush transmission. She gave me three, and turned out it needed more. I had to go back to purchase more, making this back and forth a total headache! She should’ve known the first time.

Review №142

2022-05-24 21:22:29

Coming in for a recall /software upgrade I asked for a loaner car and was assured I’d get one and to call a day prior to double check which I did and was told by the lady answering the phone that there was one with my name on it…The day I arrived NO loaner and no trace of one being requested!!THE FANTASTIC YOUNG MAN who was at the service intake desk.. suggested if I could wait they could get it done within The hour… and actually it was 45 mins!! HE WAS SO HELPFUL AND REASSURING IT WOULD BE DONE IN TIME FOR MR TO HO GO TO WORK…if only the lady who answered the phone had been more efficient then that really nice service man wouldn’t have to put up with disgruntled customers!!! I will get her name next time!!

Review №143

2022-09-20 16:29:36

Great place very friendly super professional made the whole experience one of the best ones I’ve ever had Manny an awesome sales guy the finance guy was great! made everything very smooth for us will definitely be back when thinking of buying another vehicle.. super happy with our Daytona!!

Review №144

2024-02-19 00:03:47

Perfect place to buy a car! Felipe was super helpful!

Review №145

2020-09-28 18:35:39

Buying a car here was the best experience I have ever had. I took my time choosing a car and came back multiply times. Each time they were friendly, no pushy, informative, and helpful. They worked well as a team to help me. I worked with Greg the manager, Mando, Manny, and Anu. They literally helped me work through all the questions and concerns I had. I would highly recommend going there to look for and purchase a car. I have returned to ask questions and they are just as delightful and welcoming as the first time I walked in. I would highly recommend them to anyone.

Review №146

2022-01-08 02:05:23

I receive excellent service, when I can get an appointment to have my car serviced. Sometimes it takes weeks to get an appointment. I understand they can get busy. If you go and have basic service (oil change etc.) I would make an appointment for your next oil change at that time so you can get your vehicle in when you need it to be serviced.

Review №147

2023-08-09 17:54:01

Highly NOT RECOMMENDED. “Supervisor” was rude and unprofessional. Tried to force services and then changed his attitude after I decided to cancel the appointment due to the nature of his tone.

Review №148

2022-04-25 17:12:07

I worked with Armando, he was awesome, he listened to me, he worked hard, he got me a good deal and he earned my business. My entire experience at Turlock Chrysler,Dodge,Jeep,RAM was amazing, very professional very cordial. I will absolutely buy from them again and refer all my friends to Turlock Ram.

Review №149

2020-06-01 17:38:12

We had an excellent experience with Turlock Chrysler Dodge!! Scott was an awesome salesman very knowledgeable and easy to work with. Any in financing was great and took his time explaining all the different options for us. All the staff was fantastic, they stayed long after hours to get us taken care of. We love our new Dodge Ram! Thanks again! We will definitely be recommending them to family and friends

Review №150

2017-06-17 07:54:29

I had a great experience with TCDJR. Tim the service manager was more than helpful and completed my air conditioning service in a timely manner. I did have an appointment that I made on their website. I used a coupon that was emailed to me for A/C service for $99. The email said that they match any competitors coupons. I do understand all the bad reviews though. In the past they treated me with little patience and the cashiers were not friendly. I decided to give them another chance and I am glad I did. Keep up the good work and your review rating will come up.

Review №151

2022-11-11 22:19:47

They are a great maintenance team. I know they dont choose their prices. But wished it was a bit more affordable. I would still rather have all original parts in my vehicle regardless.

Review №152

2021-12-24 17:29:26

We came in to get an offer on our Ram, and were greeted by a salesman who came out with a clipboard and started looking our truck over. Immediately he started demanding our ideal price, the offers weve received previously, and the amount owed. We made it incredibly clear that we would not be sharing these numbers, that weve done our research on comparable vehicles with higher miles and understood what a fair price would be, and did not want to throw the first number out which we knew his offer would be based off of. With each unnecessary piece of information he requested and we denied, he felt the need to mansplain why he wanted the number, as if we were stupid.After a half hour of this nonsense, he emerged without our keys and with an offer of less that half of what weve received elsewhere. It felt like an intentional insult and complete waste of time. We then drove the car a mile down the road to Price Ford where they didnt even ask for the information we felt bullied for by the salesman mentioned above and gave us the best offer wed received out of the five dealerships visited.Dont waste your time here.Editing to respond to the “owner’s” comments.This was the only dealership out of 5 requesting the numbers mentioned above. Information concerning the truck and personal information actually required for verification was offered without question. Any mechanical issues or concerns with the truck’s origins were not mentioned when you offered us 1/3 of the Kelly Blue Book Value. This includes your claim that the 4wd did not work, any one of these other dealerships, especially Carmax would have noted if it did not, but we know it does. You tried to offer well over $10,000 less than literally any other dealership who absolutely looked it over just as, if not more thoroughly. You tried to take advantage of people who knew what they were talking about. Quit grasping at straws. Sucks that you couldn’t use us to make a quick buck at auction 😢

Review №153

2021-05-27 16:10:02

Excellent service! Very kind! Luis was terrific to work with so was the finance manager! No pressure just simple and fun. Yes.. car buying can be simple and fun thanks to these guys at this dealer! Highly recommend

Review №154

2020-02-25 23:50:19

Initially we walked in and the service was good. We found the vehicle that we wanted and proceeded with the purchase. The loan officer was great and answered all of our questions. Papers were signed and we drove home only to find out the sales person had damaged our newly purchased SUV while fuiling the vehicle. He did NOT disclose to us what he had done and instead allowed us to drive it home. The damaged he caused to the SUV was not evident until the driver side door was opened. Mind you the sales person insisted on holding and closing the door when we left, to cover the damage he had caused. We are very disappointed in the lack of communication and the actions he took. This made us question our entire purchase simply because the vehicle we took home was no longer the vehicle that we had purchased. As a consumer I am trusting the sales person and the dealership to disclose any and all information for the vehicle. I am also trusting that they are being honest with me. The sales persons actions were uncalled for and less than professional. When speaking to the sales manager he made every attempt to make it right but we decided to leave the vehicle as it was now damaged.I am a strong believer that employees are the face of any establishment. This sales persons actions made this one of the worst purchase experiences Ive ever had. This rating is not so much for the dealership but for the sales person.

Review №155

2022-07-19 21:32:20

Easy to deal with. No extra markup. Friendly, no pressure staff. Not their fault manufacturer took 5 months to build truck. 4th new vehicle weve bought there over the years!

Review №156

2018-02-19 06:16:56

We were treated like family. I cant say enough good things about the staff and their knowledge in helping us get the right car for our family in our budget. This is definitely a place you would want to go if youre looking for a place without all of the added pressure. We drove 3 hours from Bakersfield just to be in a positive environment where buying a car is typically stressful. This was the most pleasant and professional experience weve had. As Ive stated already, I cant say enough great things about their team. I would highly recommend them to anyone who is hesitant with salesman and is looking for a calming atmosphere.Thank you so much for making our dreams come true! You all were so amazing. I am on cloud nine.

Review №157

2022-02-02 19:19:25

Where do I start. Dropped my truck off to be fixed. Was told it was. It wasnt. Dropped it off a second time it sat for 2 days before I was told the wrong part was ordered. Then I was Dropped off at the wrong house with the keys in it. No apologies or anything. Then the right part comes in and they cant do anything till March Ive been dealing with this since Thanksgiving. The service manager basically said go somewhere else. Terrible customer service all around.spoke with Dan di dio was completely unprofessional didnt want to do his job and was extremely rude

Review №158

2022-09-30 20:54:51

I had a great experience at Turlock Chrysler Dodge Jeep Ram. They were very professional and good at explaining what they were going to do. They also got the job done quickly. The gentleman who waited on me did his job very well.

Review №159

2022-06-14 08:20:06

Sales representative Luis Rodriguez was phenomenal! He discloses everything, treats you with utmost respect, and has great customer service. He walked me through every step even helping me set up the app Uconnect for my new car. I had visited another Dodge and let me tell you it was night and day of difference between the customer service i received at Turlock Dodge and other location. The finance manager Anu Toor was also phenomenal! He walked me through every part of the contract, very patient and thorough in explaining everything, answered every question i had, and was very knowledgeable . I felt valued as a customer at Turlock Dodge and would highly recommend both Luis and Anu to anyone looking to buy. Thank you again to you both for the impeccable customer service. My experience at turlock Dodge 10/10 ! I’m in love with my new 2022 Dodge widebody Challenger ! Definitely worth the drive from sacramento to Turlock to come to Turlock Dodge!

Review №160

2021-04-09 16:42:01

Went in looking to trade in my v6 camaro for a v8. Louis a salesmen and Harvey the sales manager were incredible helpful in the entirety of the process. They made me a deal being that I was purchasing a used car as well as being a first time buyer. With the help of my mother being a co-signer. Highly recommend that you ask for these two.

Review №161

2020-05-08 20:40:16

Jerry was amazing in helping answering questions clearly that was understandable. He was honest, concerned about our true needs in a vehicle and honest. He took time to review the options on the jeep before and after paperwork was signed. He deserves 10 stars for his people connection👍Any was very professional and explained all the financial information and gave us some great ideas regarding safety and payments.Thank you for a wonderful experience 👍👍

Review №162

2019-08-17 00:44:58

I called and made an appointment to drop off my Hellcat at 11am for an oil change and tires rotation. I also asked if they had time to check on an accelerator issue I was having. I left came back at 3pm to find my car sitting in the same spot and untouched. I went to the service desk and heard a bunch of excuses so i requested their manager. I spoke with their manager and he called the front desk gentlemen in and the Tech that was supposed to be working on the car. After all 3 of us spoke the Tech Jr is his name took the keys and I sat inside talking to the salesmen and the manager. Every hour I walked into the maintenance area to make sure my car was being worked on.. well here it is 5pm... 6 hours later and I dont see my car in the bay so I walk around the entire building to find my car parked outside in the lot. I then go into the service department to pay and get the key. I paid full price and was denied a military discount even though the sales officer told me I would get it. Lets just say the sales team was awesome and I spoke to a lot of them. Even spoke to the big boss.. they would walk around and even remark dang your still here.. I will be going else where for maintenance from now on..

Review №163

2022-10-02 18:16:38

Make appointments here and with appointment I’m still having to wait hours. Went in for the “express service” and was told that a 30min service wait time would be 3hrs. This must be a Mopar thing as the wait times in Modesto are the same. Cashiers not at their desk and they ring bell for service and they still don’t come to the window. Very disorganized.

Review №164

2021-05-16 03:37:12

Needed a replacement for lost key, they towed car to their servicevarea, kept it for three days without doing anything. The service guy was abrupt and rude when we continued to call for updates. His manager blew us off when told about his attitude. They finally gave us the key, charged $180 or the key, $100 for the tow. I dont know if thats allowed prices but their attitude is very poor.

Review №165

2021-05-09 23:16:06

I was very disappointed today with this place my husband and I went in to purchase the car we wanted sat in Ramons office gave him all our information and towards the end of the process he tells us someone else was looking at it at the moment who was interested. Ramón went to the sales agents office to come back to tell us the car was no longer available it had been sold because this person over the phone had everything set up already according to Ramón. He lied to us we felt like we were at an auction and they sold it to the highest bidder. I had never had that happen to us at any of our purchases at any car dealer in our lives. This was truly a bad experience very unprofessional Of them. I will never consider buying from them or refer anyone to have this happen to them. Be ware you may not get what you want and have your time wasted to leave empty handed. It felt like our purchase was not good enough and decided in the middle of things to decline our offer.

Review №166

2020-06-24 23:18:53

I just want to take a moment and say how much I appreciate all the staff here in Turlock Chrysler Dodge Jeep RAM. They helped me get the car of my Dreams with a smooth experience! I went to other locations before such as Tracy dealerships and didn’t have a great experience. I especially want to thank Jerry for Turning my perception of car dealerships around and most importantly being there the whole time and making sure I was comfortable. Definitely a great place to get your car!

Review №167

2020-09-06 22:37:24

This was my first experience buying a car from Turlock CDJR, but not my first car buying experience. From my first phone call to ensure the car I was interested in was still available, to the test ride, offer, and financing experience, Turlock CDJR was - by far - the best new or used car-buying experience I’ve had.Greg, the manager was friendly and cordial on the phone. He confirmed the availability of the vehicle and had first-hand and detailed knowledge, too. When I arrived to look at the truck, Greg was once again there; friendly, welcoming, and cordial. We made some small talk, and then he handed me off to Jerry; one of his salespeople.Jerry took me on a test ride of the vehicle. As we drove around, he was very thorough and detailed with the Ram’s features. Each of these were at the appropriate time of our trip (starting the vehicle by remote, seat adjustments, audio and climate controls, etc.once we got back, he took a lot of time explaining other features in the front cabin, then moved to the backseats, then the bed and outside of the vehicle.Once I made the decision to buy, they inspected and made me an extremely high offer on my trade (2014 GMC Sierra). The offer matched what another dealer had offered, and then bested it by $100! I felt the great value exceeded my expectations, and this was another reason this was such a great experience.Once the money was all settled, we moved into Anu’s office for the financing. This was efficient and quick, and Anu was also personable and made this a great experience. He explained where needed, and was brief where we already knew parts of the procedures from past purchases. In the middle of swirling forms around and printing additional forms out, he filled the silence with great conversation.While we were completing the paperwork, Jerry was getting the truck washed, wiped down, and in delivery condition (no stickers, paper floor mats, or other remnants). We finished up, went outside, and continued their tradition of taking a photo with our vehicle in front of the sales office. Greg, the manager, even walked us out and thanked us for our business.In closing, we are very pleased with our purchase, the price, and the buying experience from Turlock CDJR. If you want your new or used car purchase to go smoothly and be completely satisfied with every step of the purchasing experience, you should definitely give these great folks a chance to earn your business. We would not hesitate and neither should you.

Review №168

2020-02-01 20:09:55

We had an excellent experience purchasing our new RAM. Jerry was knowledgeable, courteous, and they were never pushy. They matched our asking price and even filled up the tank. All in all, I would definitely recommend this dealership to anyone looking to buy a new vehicle.

Review №169

2021-02-11 17:45:57

Absolutely loves it! I was able to test drive and look at all the vehicles I wanted. This place has a great clean selection cars. I was able to look at so many different Jeeps. My favorite, the sales person was not pushy!

Review №170

2021-05-20 17:02:47

Compared to the experience that I had at one of the Bay area dealerships, I can tell you right now I will never go back to them... this is the dealership that you need to go to imo, my experience was fantastic. They went above and beyond to make sure that any questions I had were answered and if they did not have an answer to my question they would go ask someone else to follow up with it.... they were very informative and the paperwork was a breeze. Pricing was the best around for my 2021 Challenger RT. Justin & Chris took care of me very well from the test drive to sale. Highly recommend.

Review №171

2019-05-08 17:48:49

Service department tries to take advantage of women by recommending services that are not necessary. Wife took our van in for an Oil change and they told her she needs to do the 15k service for $330. Check the manufacturer recommended service nothing about a 15k service. Also charged extra for services that when I called said was included with the oil change.I will never bring my vehicle back to this service department. Cant get much lower than preying on women to make money.

Review №172

2021-11-23 20:40:02

They were all really kind. Not pushy at all. They got me the best deal with a car that only had 25 miles on it. Never in my life would I have thought I would have a brand new car with affordable monthly payment.

Review №173

2021-04-02 22:08:58

Their customer service is not what we expected. We had an appt to see a truck. On our way there (1 hour drive) the salesman called saying they sold the truck. See decided that we would go back home since they didn’t have any similar trucks. Another hour drive home. Once we got home, the salesman called again and said they had made a mistake and he though that the truck we were interested in was sold but it was not. With some convincing, we decided to go back to take a look. By this time, the dealership was closed. We give them one star for staying open for us but we did feel very pressured to make a purchase because they waited for us and because we were the only ones there. They were not open for negotiation and the manager kept saying “it’s late. It’s later. We are closed.” We knew there weren’t any other trucks like the specific one we were interested in, so we ultimately made the decision to purchase. (Hoblit Dodge provides better deals, just saying). After signing all the documents, we were good to go. The finance manager was the only person who was really direct and fair. He was able to work with us on getting the down payment another day. The truck we purchased was a diesel so it requires DEF....the truck we purchased needed the DEF to be filled. They could not do it the day of purchase, which meant we had to make another trip out there. Then, as we were doing a walk around the truck, we noticed the front and back bumpers had scuff marks. The salesman took pics and said they could get it fixed. We shook hands and called it a night. On the way home, we turned the AC on and it didn’t turn on at all. This is a brand new 2021 Ram Laramie. How does the AC not automatically work?!?!? Frustrated, we call the dealership the following day to make sure that when we bring the truck back on, they can add the DEF, fix the scuffs and AC. Two days later, we get there and the managers say they cannot fix anything because we need to make an appointment. Very very frustrating because we called two days before and the day of to let them know we were going to stop by and they said everything would be fixed. Now they are telling us they cannot and that an appointment needs to be made. We fought it and then they decided to try and fix it all. We got there at 11:30am and were there til about 4pm...with no updates....no comped lunch or shuttle offer....just sitting there. We decided to all to the brewery across the street to grab some food. Not the best experience ve when spending $70,000 on a brand new truck. They get one star because they waited for us the first night. But other than that, they need to work on making sure their new vehicles are in working condition before making the sales. We are doing services for a brand new vehicle....this is the reason you buy brand new...so that these things don’t happen. And if they do happen, have better customer service and provide the fixes timely and with other incentives while we wait 4.5 hours for services on a brand new vehicle.

Review №174

2020-08-23 03:57:24

Not the greatest customer service. Commutation was very poor. At one point i was blamed for not answering questions that I had answered twice. Then I was told, “ I talk to 20 people a day, the conversation start to blend together.” I asked for someone that wasn’t so busy to work with and he stopped communicating, until I called him. Ultimately, we were not able to get a deal done.UPDATE!After posting this review, I received a harassing call from the sales person that helped me. He told me I had no right to post this review because it wasn’t his fault that He didn’t get the deal done. His final words were, “You know what bro, good luck getting a deal done at another dealership, because your credit isn’t that great.” And then he hung up on me. Very unprofessional!UPDATE To the update:I was able to get the Jeep I wanted at a much better price at Cabral CDJR in Manteca the day after my horrible experience at Turlock CDJR. Cabral has amazing service and professionalism.

Review №175

2021-04-25 15:16:23

Truly didnt think we would leave with anything. However, Ramon our salesman was awesome and helped us with every little question and concerns we had. With some more knowledge and help we left with our beautiful new family member (our Jeep.)

Review №176

2020-08-22 23:22:02

Man, just drove off in the widebody. The experience was great yo..Mikkel was great. He was personable, informative, professional and very pleasant to be around. Anun, our finance guy was really nice and not pushy as other finance managers Ive dealt with in the past. Got a good deal, but all in all, it was not as stressful as I thought it would of been. Great job Turlock Dodge. Thanks for everything!!!

Review №177

2020-11-08 19:42:39

I am very pleased with the quality service Armando and Anu provided to my family and I. They both took their time explaining every detail of information there was for us to understand. They respected our space and time needed for us to come to a conclusion of our final decision. We highly recommend Turlock Dodge Jeep Dealership!

Review №178

2016-10-05 05:40:22

I drove three hours to buy from this dealership. I git an honest deal without dealing with high pressure. I found what I wanted online, got my price, and loved the service received. If your in the area or even outside the area, give them a call. I wont buy anywhere else. Devinder was so kind and made us feel welcomed.

Review №179

2021-01-20 18:47:36

Thanks to the salesman Chris I finally found my car, he was very helpful and patient with us lol

Review №180

2020-02-05 16:23:02

Armando made the experience fast and easy this is now the second car I purchased and my family purchases from here too. They work hard to get you a deal we had been to other dealers that turned us away with no explanation. I called sat down and was out with a bran new car that will last my family for along time. Thank you!!

Review №181

2020-04-08 17:16:12

About 2 weeks ago now our car had to be totalled out and during this time in the world it was hard to be able to go look at vehicles to make a purchase. That was until yesterday when we decided to visit Turlock Chrysler Dodge Jeep Ram. As soon as we showed up we found what we were looking for. 2 of the 3 vehicles we had wanted to check out right there next to each other. And then we were meet by one of the nicest gentleman at the dealership. Once we took a test drive and narrowed it down to the vehicle we wanted we found out the salesman helping us was actually the owner of the entire dealership. He was so very helpful and worked with us so much. And it wasnt just to sale a vehicle. It was to get us what we wanted and needed. Hands down I have to say a huge thank you to everyone at the dealership. They were so amazing and will def go back for any purchases in the future.

Review №182

2017-05-30 20:41:06

Terrible experience shopping for a truck here. We tried to get them to work with us on the price and they treated us like dirt. We went to Lodi and got a great deal on a better more optioned truck. Would never come back here again. Jerry the salesman was very nice and respectful but the sales manager was rude. They called us after we left and were signing papers on our new truck. Sucks for them I guess, we were there ready to buy and they essentially forced us to leave and buy somewhere else. GLAD WE DID! Avoid if you can.

Review №183

2024-04-13 22:00:27

We had an awesome experience buying our Chrysler Town and Country! Our sales guy was awesome and listened to what we wanted as well as not trying to push us into something we didn’t want. From point of entry till leaving with our new car, was a wonderful experience. I would highly recommend talking to Iyden Musa, he will get ya taken care of.

Review №184

2022-05-14 02:06:30

The Staff in the service department seemed friendly but the overall experience since the purchase of my RAM has been underwhelming to say the least. The impression I have been given is that the dealership has my money so let’s not worry about customer service.

Review №185

2022-11-09 18:13:48

Bobby was awesome. Very friendly and welcoming. When my jeep was finished with servicing he pulled our jeep under the covered area because it was raining and helped my elderly mom with her walker. So appreciated. Thank you.

Review №186

2021-07-12 15:13:46

Went to look at the Buick Verano that was priced at $13.885.00. I test drive the car and wanted to purchase the car. After sitting down with the sales man we look at the number for the sales price of the car and they came back to me with $16.985.00 out the door. My sales tax in my county was $1,200.00 plus DMV fees ECT…. This is clear sign of trying to over charge a customer. Ask the manager where did you get these numbers from? they don’t add up, he didnt want to tell me he was trying over charge me, but I look at numbers closely all the time, because of work I do for a living.I got up and walked away after asking the manager where did those numbers come from, wasn’t interested in playing games. Just want to purchase a car and move on.Bad experience at the dealership

Review №187

2021-04-26 18:45:15

Jerry our salesman was great! No pressure and great customer service! Harvey was awesome as well! We would refer family and friends here. It was a great buying experience and very friendly atmosphere. 😊

Review №188

2021-01-31 18:46:48

I bought a Jeep Wrangler from Manny and it was an awesome experience. I highly recommend this dealership if you are looking to buy a new vehicle. They gave me a great price on my Jeep. Everybody that I dealt with was very friendly and professional. 5 Stars

Review №189

2022-05-06 22:42:51

Great Customer service and the staff is very Nice. They will not give you the run around and will tell you right away if the loan for the car you are wanting to buy is doable or not. I will for sure go back if I ever need to buy another car.

Review №190

2022-06-06 16:03:58

I recently purchased a vehicle from this location I want to say I really recommend Jerry as your sales person. He was really knowledgeable, great personality made you feel comfortable throughout the whole process.

Review №191

2021-03-15 00:58:43

I had a great experience with Justin. Did our entire deal over the phone and drove from the Bay Area to pick up the vehicle, price stayed the same and no one tried to over sell me on anything. Next truck I need will be bought here as I couldn’t have been happier with the whole experience:

Review №192

2018-09-01 15:20:31

Terrible customer service.... I forwarded the sales department a pre-approval letter, nearly two weeks ago. They confirmed receiving it, and said they would call me. NO ONE called! I attempted to follow up by email, and several times I was told someone would be in touch with me, and NOTHING. The last email on 08/29 I was asked to call in an hour, I did, I got an apology for their mix up and not calling me back, he confirmed my information and said he would call me right back... He has NOT CALLED ME BACK YET! Terrible customer service!!!

Review №193

2023-05-17 17:42:06

Tried to have my 2022 3500 ram cummins oil changed and couple of recalls done here. They are $100.00 higher than Central valley Dodge. And would not match the price. Guess all my business on three dodges will be going to Modesto from now on.

Review №194

2021-10-16 00:55:16

Here’s my short story. Took my Jeep in for a funny sounding wheel. They took my transmission out of my car without consent. We decided to take my car to a family mechanic who found a ton of broken parts. MY mechanic told me they tampered with my car and I’m lucky I didn’t crash and burn on my way to to the new shop. Raymond is directly responsible don’t let this man or this dealership touch your car.

Review №195

2024-04-08 02:03:31

Kyle & Ana very kind and very nice person helpful

Review №196

2019-04-19 22:45:24

I had the best experience here purchasing a Jeep Cherokee 2019. I wasn’t planning on buying a brand new car but Carlos H. helped me look for exactly what I needed and definitely within my budget. He’s an awesome car consultant. He really cared and even stayed past closed hours just to accommodate me. If interested in buying a car here I highly recommend asking for Carlos H.

Review №197

2021-10-14 19:22:45

Worst experience ever!! Not welcoming! Ended up coming here to buy my first car; I felt as if I was being stalked like a hawk by each sales person wanting to make a quick buck. Speak to me when I ready for business. These are not professionals at work!!

Review №198

2020-10-20 02:04:41

Great family environment, every person that made eye contact was smiling and willing to help. Jerry and Manny were great with our car buying process. Glad to keep business American and local. UPDATE: We bought a used minivan from them (certified pre-owned) and had a bad headlight within a week (they replaced) a bad battery within 2 weeks that we had to get replaced and a tire that consistently leaked air. After leschwab tires made an inspection, it turns out this tire was leaking because the rim was cracked and of course dealer was not going to cover that either. I assumed certified pre-owned meant they checked their vehicles throughly, I WAS WRONG.

Review №199

2016-06-26 01:53:34

My name is Nataly F. I went in today 6/25/16 and the staff was wonderful. They did the best in trying to help me and my husband. The owner is very VERY nice and kind. We felt very welcomed here and we will definitely be going back to get our dream car. If you need a car, try this place first! Very nice environment. I give you guys 5 stars, owner and staff 😁😁😁😁